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Haven Behavioral Hospital of Phoenix

1201 S 7th Ave # 200
Phoenix, AZ 85007
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Sketch of a welcoming residential drug rehab center with a home-like exterior and front porch.

About Haven Behavioral Hospital of Phoenix

Haven Behavioral Hospital of Phoenix, located in Phoenix, Arizona is a alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism. They offer residential care providing long term support for addiction recovery. Patients at Haven Behavioral Hospital of Phoenix will find the private rooms that give personal space for reflection and undisturbed rest during treatment and the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

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Latest Reviews

James Brooks
4 months ago on Google
1
I can genuinely not express in words what an indecent, unprofessional, and non-productive environment this facility and its “professionals” provide from the front desk all the way up until the top either dont care or just dont know what their doing the amount of questions i asked the staff about the care of my love one and was answered “I dont know” is absurd. If you or your loved one are coming here god be with you. The automatically generated response doesnt get me anywhere when you dont answer the phone. As of now theirs nothing you could do to change this its been over a week of super poor care no phone call in the last day or 2 will make up for that.
Response from the owner3 months ago
Hi James - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you!
Suhiya Negrón
5 months ago on Google
2
My experience at this mental hospital was mixed. I want to start by acknowledging Maria, Dina, and Marylou, who were absolutely amazing. They attended to our needs with kindness and compassion and did the best they could with what they had. I truly appreciate their effort and heart — they’re the reason I’m giving this place 2 stars instead of 0. Pros: • The staff members I mentioned (Maria, Dina, and Marylou) were wonderful. • Mary was also great and always tried to help whenever she could. • The food wasn’t great during my stay, but I believe the kitchen is working again, which is good news. Cons: • There was no outside time at all. Some patients, including one who had been there for four months, hadn’t been outside once. • While you could see outside, you couldn’t go out or even hear the outside world — which becomes mentally draining over time. • The hygiene and well-being of some patients were concerning and could use more attention. • Most of the group sessions weren’t very helpful, except one run by a newer staff member (it was her third week when I arrived on September 25th). Overall, I’m thankful for the kindness of the staff members mentioned, but the facility itself needs serious improvement — especially regarding patient care, hygiene, and access to fresh air or outdoor time.
Response from the owner3 months ago
Hi Suhiya - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you!
Dianne Albert
6 months ago on Google
1
There was a nurse and her helper that terrorized us at night. Banging, knocking on doors, jiggling handles, thinking it's funny. They were both from the Congo (I asked). July 29th 11pm on and it was ridiculous. I said something and they tried to put it on us. 1 woman took her bed and slept in the "quiet room" to have peace. After I complained 2 women came to our door and pushed it open. The review where they say that they caused situations to get a rise out of you, is true. I went there for med stabilization, that was it. It was disgusting how we were treated. Maria and Alejandra were wonderful, Tish was confrontational. The review about the food they also aren't lying. A patient (male) was banging at the door to get out. I stood at my door incase he tried anything. He was charging the door, crazy, and they let him stay. I asked about our safety, they blew me off. As other's have said take your love ones elsewhere. Check surveillance for date and time I said.
Response from the owner3 months ago
Hi Dianne - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.

Treatments

Alcohol use disorder (AUD), also referred to as alcoholism and alcohol addiction, is a chronic condition that involves craving alcohol and an inability to control drinking. A person with AUD must drink greater and greater amounts of alcohol to achieve the same effects and experiences withdrawal symptoms if they stop drinking alcohol. Several evidence-based methods are available to treat AUD through alcohol rehab in Arizona. This treatment can occur on an outpatient or inpatient basis.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Arizona's substance abuse treatment centers can provide tailored treatment for individuals with substance use disorders and mental health conditions. Treatment programs may include medically assisted detox, 12-Step recovery, intensive outpatient programs, and aftercare support. Addiction experts employ evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and talk therapy to uncover and reframe unhelpful patterns. By graduation, you'll have developed new coping strategies, learned new stress management techniques, and have the capability of sustaining your recovery.

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

In Arizona, group therapy helps promote accountability and motivation for men and women who want to stay committed to addiction recovery. It fosters a sense of community where you can share your progress and learn new coping strategies from your peers.

Family therapy involves sessions where members of the family discuss how addiction has affected them individually and collectively. Therapists can guide families in developing coping strategies that help support their loved one's recovery while also focusing on their own emotional health.

Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.

Many holistic centers incorporate recreational therapy into addiction treatment to offer you a chance to rediscover joy in movement and motion and build social connections. Activities can include dance, group games, and yoga, which all help improve mental health, reduce stress, and develop positive lifestyle habits. These holistic approaches help sustain long term recovery.

animal-therapy iconAnimal Therapy

Amenities

  • private-room iconPrivate Rooms
  • home-setting iconResidential Setting

Contact Information

Building icon

1201 S 7th Ave # 200, Phoenix, AZ 85007

Reviews of Haven Behavioral Hospital of Phoenix

2.21/5 (82 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.21 (82 reviews)
James Brooks
4 months ago
1

I can genuinely not express in words what an indecent, unprofessional, and non-productive environment this facility and its “professionals” provide from the front desk all the way up until the top either dont care or just dont know what their doing the amount of questions i asked the staff about the care of my love one and was answered “I dont know” is absurd. If you or your loved one are coming here god be with you. The automatically generated response doesnt get me anywhere when you dont answer the phone. As of now theirs nothing you could do to change this its been over a week of super poor care no phone call in the last day or 2 will make up for that.

Response from the owner
Hi James - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you!
Suhiya Negrón
5 months ago
2

My experience at this mental hospital was mixed. I want to start by acknowledging Maria, Dina, and Marylou, who were absolutely amazing. They attended to our needs with kindness and compassion and did the best they could with what they had. I truly appreciate their effort and heart — they’re the reason I’m giving this place 2 stars instead of 0. Pros: • The staff members I mentioned (Maria, Dina, and Marylou) were wonderful. • Mary was also great and always tried to help whenever she could. • The food wasn’t great during my stay, but I believe the kitchen is working again, which is good news. Cons: • There was no outside time at all. Some patients, including one who had been there for four months, hadn’t been outside once. • While you could see outside, you couldn’t go out or even hear the outside world — which becomes mentally draining over time. • The hygiene and well-being of some patients were concerning and could use more attention. • Most of the group sessions weren’t very helpful, except one run by a newer staff member (it was her third week when I arrived on September 25th). Overall, I’m thankful for the kindness of the staff members mentioned, but the facility itself needs serious improvement — especially regarding patient care, hygiene, and access to fresh air or outdoor time.

Response from the owner
Hi Suhiya - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you!
Mimi SHEIKH
6 months ago
5

Dianne Albert
6 months ago
1

There was a nurse and her helper that terrorized us at night. Banging, knocking on doors, jiggling handles, thinking it's funny. They were both from the Congo (I asked). July 29th 11pm on and it was ridiculous. I said something and they tried to put it on us. 1 woman took her bed and slept in the "quiet room" to have peace. After I complained 2 women came to our door and pushed it open. The review where they say that they caused situations to get a rise out of you, is true. I went there for med stabilization, that was it. It was disgusting how we were treated. Maria and Alejandra were wonderful, Tish was confrontational. The review about the food they also aren't lying. A patient (male) was banging at the door to get out. I stood at my door incase he tried anything. He was charging the door, crazy, and they let him stay. I asked about our safety, they blew me off. As other's have said take your love ones elsewhere. Check surveillance for date and time I said.

Response from the owner
Hi Dianne - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (623) 236-2024. Thank you
Overall Experience
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