Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Hospital for Special Care

2150 Corbin Avenue N New Britain, CT 06053
Claim Profile
Hospital for Special Care CT 6053

About Hospital for Special Care

Hospital for Special Care, located in New Britain, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Hospital for Special Care include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Facility Overview

Bed icon 236
Number of Available Beds

Latest Reviews

T. Iman
2 months ago on Google
1
Terrible experience. Sister went there for years, staff let her fall through the cracks. Kim the speech therapist terrible experience and Hayley OT terrible experience. Bo the head of the outpatient therapy, terrible. Gretchen is cool. Another PT named Noelle was good, Kelly PT terrible. There is a cognitive psychologist there. He is balding with a little bit of red hair, terrible. Angel a nurse for Dr. Whittaker, terrible. Dottie Layton a wound care specialist was seeing neuro patients. My sister needed special care and no one stepped to the plate. Should be called the hospital for mediocre care. If someone has a complex issue, please provide referrals if it isn t in your wheel house. People like the titles, acting like you are doing a good job but just so you all know, everyone I named did a terrible job. Please be retrained and start over or hang it up. You are so disappointing
Kerry Fernandez
2 months ago on Google
1
I would like to express my concerns for those who are considering an appointment with HSC and Dr.Minhas. Dr.Minhas should not be seeing special needs patients. This doctor didn't even have the decency to greet my son or family with a hello or hand shake, and gave less than ten minutes for our appointment. This man is extremely rude, arrogant and unprofessional. To wait months for this appointment and how it resulted was a waste of time. Dr.Minhas should not be in contact with people, rather in a lab with mice. I don't think this man is capable of helping those in need.
Response from the owner2 months ago
Hospital for Special Care is committed to providing high quality care in a safe and nurturing environment. Please contact our Quality Improvement Department directly to share your specific concerns. The department is open Monday through Friday, 8:00am through 4:30pm. The phone number is 860-827-1958, ext. 2460. If your call is not answered, you may leave a message and a staff member will return your call the next working day.
kim muccioli
2 months ago on Google
1
Dr.Minhas and the entire Autism center was a waste of time! It s unacceptable to have a family and their special needs child sit for 1 1/2 hours with a nurse while she takes the medical information in person, meanwhile ALL medical paperwork was sent in advance. None of the information was reviewed by them prior to the appointment. After sitting with the nurse, we were told we probably won t see the doctor and another appointment needs to be made. Totally unacceptable! Dr.Minhas finally came in after us demanding to see him and spent less than 2 minutes with our special needs child, mind you Dr.Minhas never personally interacted with him, just observed him from a far.This appointment was so disappointing. Unprofessional and a waste of time!Don t settle, when it comes to your special needs family member demand the best care, which is not at this facility!
Response from the owner2 months ago
Hospital for Special Care is committed to providing high quality care in a safe and nurturing environment. Please contact our Quality Improvement Department directly to share your specific concerns. The department is open Monday through Friday, 8:00am through 4:30pm. The phone number is 860-827-1958, ext. 2460. If your call is not answered, you may leave a message and a staff member will return your call the next working day.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.6 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Lynn Ricci, FACHE

President & CEO

William J. Pesce, DO

Senior VP, Chief Medical Officer & Chief of Staff

Laurie Rudman

Senior VP, Finance & CFO

Megan McGovern

Chief Legal Officer

Jennifer Farley, FACHE, BS, MBA, RT(R)(M)

VP, Quality & Patient Safety Officer

Stanislaw Jankowski, MBA

VP & CIO

Anne Wojskowicz

Chief Nursing Officer

Contact Information

Phone icon (860) 223-2761
Building icon

2150 Corbin Avenue N
New Britain, CT 06053

Rehab in Cities Near New Britain

Left arrow iconBack to CT

Reviews of Hospital for Special Care

4/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
151
4
11
3
1
2
2
1
49

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Leticia Mangual
3 weeks ago
5

Staff is very courteous and therapist very knowledgeable

Response from the ownerInvalid relative date format:
Thank you so much for your kind words about our staff!
Bowie Fernandez
4 weeks ago
4

I was in their PHP (Partial Hospital Program) 1 year ago, they treat the kids well and offer lots of classes, usually in speech and OT. It’s not fun but it’s functional. The nurse, Gabby, is also very nice.

Response from the ownerInvalid relative date format:
Thank you for your kind words, we will share your message with the team.
Tanya Leonard
1 month ago
5

I am permanently disabled since 2016 and I have been a “professional patient my whole life. As a DCF contractor, I was assigned a big high profile case for a two year old who was beaten, almost to death. What I witnessed, learned and loved about HFSC is that everyone who works there WANTS to be there and all of the staff were always smiling in the halls and you can “feel” the commitment to compassionate and THE VERY BEST in comprehensive care like I have not witnessed anywhere before or still. I have continuously recommend HFSC since working that case. Not only did that beautiful baby girl live, but her progress was unprecedented because of your staff. So, when I needed physical therapy in 2017, I demanded that HFSC was to be the ONLY option for me. My care team in 2017 and my care team now are indescribable regarding their calling in life and their continued commitment to incomparable care and expertise. I drive over an hour now because I’m not taking ANY I feel loved here and it always feels like home.

Response from the ownerInvalid relative date format:
Thank you so much for your review. We're honored to be a part of your healing journey!
Laura Wildman
2 months ago
5

Dr Kevin Felice was exceptional. He explained the complex issues and the procedure better than any doctor I have ever been to, and he seemed to really care. Kudos for having such an amazing doctor on staff. And if that wasn’t enough, Maraibell at the front desk on the phone was an absolute delight to coordinate with and really made an effort to get me in as quickly as possible, looking for any cancellations:) Thank you so much!

Response from the ownerInvalid relative date format:
Thank you so much for your review! We are honored you chose us for care and will share your kind words with the team.
T. Iman
2 months ago
1

Terrible experience. Sister went there for years, staff let her fall through the cracks. Kim the speech therapist terrible experience and Hayley OT terrible experience. Bo the head of the outpatient therapy, terrible. Gretchen is cool. Another PT named Noelle was good, Kelly PT terrible. There is a cognitive psychologist there. He is balding with a little bit of red hair, terrible. Angel a nurse for Dr. Whittaker, terrible. Dottie Layton a wound care specialist was seeing neuro patients. My sister needed special care and no one stepped to the plate. Should be called the hospital for mediocre care. If someone has a complex issue, please provide referrals if it isn’t in your wheel house. People like the titles, acting like you are doing a good job but just so you all know, everyone I named did a terrible job. Please be retrained and start over or hang it up. You are so disappointing Oh. I did call and complain. I want my complaint to be public with the names of staff because that’s how upset and disappointed I am with the hospital. BO, KIM, KELLY, HAYLEY, ANGEL, do better and look into compassion fatigue. Or maybe the hospital has terrible policies in place and aren’t supporting its staff in the best way possible. If you are a person with a disability just make sure you have the right kind of disability that isnt too complex, ya know. Because if you do have a complex disability it’s gonna be too much work for them

Response from the ownerInvalid relative date format:
Hospital for Special Care is committed to providing high quality care in a safe and nurturing environment. Please contact our Quality Improvement Department directly to share your specific concerns. The department is open Monday through Friday, 8:00am through 4:30pm. The phone number is 860-827-1958, ext. 2460. If your call is not answered, you may leave a message and a staff member will return your call the next working day.
Rosa celia Baez
2 months ago
5

Response from the owner2 months ago
Thank you for leaving five stars!
Rosy Vega
2 months ago
5

Response from the owner2 months ago
Thank you for your review!
Ray Santiago
2 months ago
5

Very helpful, supportive and caring staff.

Response from the owner2 months ago
Thank you for your review!
Christopher Webb
2 months ago
5

Response from the owner2 months ago
Thank you for your review!
Kerry Fernandez
2 months ago
1

I would like to express my concerns for those who are considering an appointment with HSC and Dr.Minhas. Dr.Minhas should not be seeing special needs patients. This doctor didn't even have the decency to greet my son or family with a hello or hand shake, and gave less than ten minutes for our appointment. This man is extremely rude, arrogant and unprofessional. To wait months for this appointment and how it resulted was a waste of time. Dr.Minhas should not be in contact with people, rather in a lab with mice. I don't think this man is capable of helping those in need.

Response from the ownerInvalid relative date format:
Hospital for Special Care is committed to providing high quality care in a safe and nurturing environment. Please contact our Quality Improvement Department directly to share your specific concerns. The department is open Monday through Friday, 8:00am through 4:30pm. The phone number is 860-827-1958, ext. 2460. If your call is not answered, you may leave a message and a staff member will return your call the next working day.
kim muccioli
2 months ago
1

Dr.Minhas and the entire Autism center was a waste of time! It’s unacceptable to have a family and their special needs child sit for 1 1/2 hours with a nurse while she takes the medical information in person, meanwhile ALL medical paperwork was sent in advance. None of the information was reviewed by them prior to the appointment. After sitting with the nurse, we were told we probably won’t see the doctor and another appointment needs to be made. Totally unacceptable! Dr.Minhas finally came in after us demanding to see him and spent less than 2 minutes with our special needs child, mind you Dr.Minhas never personally interacted with him, just observed him from a far. This appointment was so disappointing. Unprofessional and a waste of time! Don’t settle, when it comes to your special needs family member demand the best care, which is not at this facility!

Response from the ownerInvalid relative date format:
Hospital for Special Care is committed to providing high quality care in a safe and nurturing environment. Please contact our Quality Improvement Department directly to share your specific concerns. The department is open Monday through Friday, 8:00am through 4:30pm. The phone number is 860-827-1958, ext. 2460. If your call is not answered, you may leave a message and a staff member will return your call the next working day.
Linda Macdowell
2 months ago
5

Response from the owner2 months ago
Thank you for your review!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Hospital for Special Care

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

MCCA – Trinity Glen Women’s Program
Kent, CT (860) 592-3200

MCCA – Trinity Glen Women’s Program

MCCA - Trinity Glen Women's Program offers a long-term residential treatment... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline