800-784-1361
Every moment spent at this clinic was one of the most frustrating of my life. The staff is rude and never willing to hear you. The counselors are inexperienced and incompetent, and they are often prejudiced against you.
About Intensive Treatment Systems – North Clinic
Staff at Intensive Treatment Systems – North Clinic take a person-centered approach to treatment. Services are provided for individuals of all ages. Treatment programs include intensive outpatient programs (IOP), outpatient treatment, and medication-assisted treatment (MAT).
The intensive outpatient program meets for 9 hours per week for 12 weeks. Clients engage in individual and small group therapy to focus on relapse prevention, skills building, and educational programming. Areas of focus include mental health, dual diagnosis, and addiction topics.
The outpatient program is available to individuals who require less intensive treatment. They meet one time per week with a mental health counselor.
The medication-assisted treatment program utilizes FDA-approved medications in combination with mental health counseling. Clients meet regularly with trained staff who provide medication dosing.
Latest Reviews
Not rating intensive treatment systems but I am rating Francis.
Francis has moved from position to another but has continued to be not only the face and voice of the company, but the soul and logical professional who seeks to help and fix not punish and put beneath .
Francis needs and deserves a raise . He has worked hard on furthering his education and his ability to help the entire community and be the positive leader so many communities are in need of.
If u never seen him in person u think he is an old soul . When u do your surprised as he is probably not the picture artificial intelligence would show if u guess what this enlightened character would be small and familiar with feeling unseen . But you cant miss his towering presence as he smiles and seems to acknowledge each person.
He has truly been firm and fair . We have had our disagreement and discussions on difficult topics.
But he is level headed and uses his education and as well as his own personal morals and backstory to try to make the best of each day to help put one step in front of the other and each day a new step towards goals for him and his clients.
People like him are a guiding light to others who get in industry to honestly try and help while others see a path to financial happiness.
You simply can not work with people for financial gain in this field or u just won't make it . It takes a want to be better and ask it not only from yourself but your staff and clients .
When that is the goal and the financial is just a extra reward to help fund you doing great things and saving community's.
If only out for financial success you will get burned out and effects the patients that can't even see straight yet.
To be whole and present services to the community in an honest way with the whole heart it makes a real difference.
The nurse that returned to north is another really good staff member that was missed and would have really been missed had she not decided to step back in.
She is another one who actually cares and tries and was a definite void once she was gone.
Francis has continued to be the guiding light for so many individuals growing and moving up in company.
As well the effects overall of the lifes he has saved and set straight.
It truly blew my mind when I found out he is not the director for entire Maricopa county because he is and has been the soul the face and voice of the company.
Not many individuals are as caring and still focused on furthering personal success by carrying the community on his back.
I could see him as governor or state rep.
This person does what he says and puts people who try first and foremost .
I can't say enough good things about this person and trust me I been mad and unhappy and much more that he had to navigate.
So not some perfect scenario s or anything he has worked for it and he recognizes when others do to and thats why he needs to be paid more so he can help more and have the freedom and ability to continue growing and doing good .
Going on my 14th year and seen a number of nurses come and go and Shelby has been The Greatest sadly she has left after year's of excellent service to to the many clients at this ITS.
.Derek is now The Manager and he has been there just as long as I have, he too is A Great addition to this ITS and Hopefully he will remain for many more year's to come for he is Very well Respected and knowledgeable about addiction first-hand.
These are the reasons I give this ITS A 5 Star Ratings.
We’re so grateful for your recognition of Shelby’s years of dedicated service—she truly made a lasting impact on so many lives, and she will be missed. And we couldn’t agree more about Derek. His experience, leadership, and deep compassion make him an invaluable part of our team, and we’re proud to have him helping guide our mission forward.
Your words mean a great deal to all of us. Thank you for your trust, your commitment to recovery, and for being such a valued part of the ITS family.
Response from the owner8 hours ago
Thank you so much for your heartfelt review and for being part of the ITS community for nearly 14 years—that's an incredible milestone, and we’re honored to have walked this path with you.We’re so grateful for your recognition of Shelby’s years of dedicated service—she truly made a lasting impact on so many lives, and she will be missed. And we couldn’t agree more about Derek. His experience, leadership, and deep compassion make him an invaluable part of our team, and we’re proud to have him helping guide our mission forward.
Your words mean a great deal to all of us. Thank you for your trust, your commitment to recovery, and for being such a valued part of the ITS family.
Absolutely love this place! They saved my life! Dena is amazing shes the person who gives me my meds everytime and if theres ever any issues she will always do her best to help!
Edit: 6 years later and this place is still amazing! As long as you follow there simple rules, you will love this place just as much as me! I finally have a counselor that has been there longer than a few months (that was the only issue I ever had, which is not there fault) and Theo is amazing is a awesome counselor, who actually looks like he enjoys seeing people succeed.
Response from the owner8 hours ago
Thank you! your review is truly appreciated. Our staff are what makes ITS a great place to work and provide treatment. We are so happy to hear that you are doing so well! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.9 / 10
Accepted Insurance
Banner University Health Plans
Health Choice
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Staff & Accreditations
Staff
Dr. Michael Ahmann
D.O Medical Director
Daniella Sabur
Opeations Director
Michael White
North Clinic Senior Manager
Derek Roach
Central Clinic Manager
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
19401 North Cave Creek Road
Suite 18
Phoenix, AZ 85024
Get Help Now - 602-834-1056
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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
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