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New Haven Residential Treatment Center

228 W. 400 N. Saratoga Springs, UT 84045
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About New Haven Residential Treatment Center

New Haven Residential Treatment Center, located in Saratoga Springs, Utah is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. At New Haven Residential Treatment Center additional levels of care offered include partial hospitalization.

Specialty rehab programs at New Haven Residential Treatment Center include age-appropriate treatment for teens addressing adolescent-specific issues.

New Haven Residential Treatment Center has received accreditations from The Joint Commission.

Latest Reviews

Isi K
4 months ago on Google
5
The team is very warm and welcoming. They are very professional and passionate about helping kids grow and develop.
Response from the owner4 days ago
Hello, thank you for your heartfelt review. We appreciate your kind words! We are thrilled to hear that you found our team warm, welcoming, and passionate about helping kids. We are dedicated to supporting children's growth and development, and to create lasting healing among generations. We look forward to continuing providing excellent service. Sincerely, Embark Behavioral Health Team
Allison Fowler
5 months ago on Google
1
, I might prefer frostbite to the neglect and abuse I endured at New Haven.New Haven s biggest issue was severe understaffing, often leaving just one male staff member to supervise a house of 12 girls. One staffer, who had previously been accused of inappropriate behavior, was transferred to my campus where he continued his behavior towards several girls. Despite more and more allegations coming to light he wasn t fired due to the staffing shortages. Staff who genuinely cared left quickly, often telling students they felt pushed out by other staff and the higher up s. This allowed incidents like assault, self harm, running away, and drinking perfume to happen constantly.Food was always short and all of us constantly complained of hunger leading to the fruit bowl being taken away as well. Meals were so small that one staff member paid out of pocket to buy all 16 of us proper meals. Medical care was also neglected repeatedly. After needing a root canal due to Open Sky refusing to send me to a dentist, I was denied soft foods, accused of faking the pain, and often I ended up without food.Therapists were often unlicensed and unprofessional. Self injury was dismissed unless severe, teaching me it wasn t a problem unless it could kill me. My therapist often forgot sessions and past discussions. Most peers relapsed or worsened after leaving with some taking their own lives. The program allowed bullying, with higher level students abusing their status to bully others. Physical fights were common due to the constant unchecked bullying.New Haven is an abusive program that left me worse off and forced me to mature in ways that no teen should. I write this urging parents to look into any other possible option because New Haven will always be the wrong choice. Please do not choose to willingly traumatize your child for $500 a day. I promise the only thing New Haven cares about is the money in your pocket.
Jennifer McLaughlin
6 months ago on Google
5
New Haven saved our daughter's life. The program pairs decades of therapeutic expertise with patience and love. It takes time, but it works. Meanwhile our daughter was safe at New Haven and that gave us all the space we all needed to heal.
Response from the owner1 month ago
Jennifer, thank you for sharing your positive experience with New Haven. We're thrilled to hear that our program was able to make a difference in your daughter's life. We are dedicated to providing a safe and supportive environment for all the families in our care to heal and grow. Your feedback means a lot to us and we greatly appreciate you taking the time out of your busy day to leave us a 5-star review.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Addiction Treatments

Levels of Care

partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers intensive treatment to those with moderate to severe addictions while allowing them to return home. It is often an alternative to inpatient hospitalization and a "step-down" option from residential programs. PHP treatment is tailored to your needs and lasts an average of 90 days. Weekly sessions are up to 8 hours for 5 days a week and can include relapse prevention, medication management, and behavioral therapy services. The cost of PHP treatment varies but is often fully or partially covered by providers.

Treatments

In Utah, dual-diagnosis addiction treatment programs have the expertise to help individuals with co-occurring substance use disorders and mental health conditions. These specialized programs are available in an intensive outpatient or residential inpatient setting, depending on the severity of the patient's mental health. Treatment incorporates therapies, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), 12-Step recovery, skills training, medication management, and aftercare support.

When treating substance use disorder and a mental health condition, the best approach is to treat both conditions at the same time. Known as dual diagnosis treatment, this kind of specialized care provides you with 24/7 access to medical and mental health professionals, group therapy in order to provide a supportive peer group, and family therapy which helps to improve relationships with loved ones.

Clinical Services

Specialists trained in creative arts therapy can incorporate methods such as art, music, and writing therapy in your treatment program. These expressive methods may be combined with psychodynamic therapy and mindfulness based approaches.

Therapists may use cognitive behavioral therapy (CBT) in Utah to address substance use and mental health disorders. The main focus is to change thinking patterns, which leads to behavioral change. Subtypes of CBT include exposure therapy, dialectical behavior therapy, and acceptance commitment therapy.

Trauma therapy addresses the psychological impact of traumatic events. Together with a therapist, you identify the impact that trauma has had on your life and the factors that trigger emotional and physical responses. You develop better coping mechanisms to rebuild a sense of safety and trust in your life.

animal-therapy iconAnimal Therapy

Family therapists work with all members of the family unit to understand the impact that addiction has had on the family collectively and individually. Together they develop strategies to help their loved one recover. The therapist facilitates open discussions between family members to help build resilience and improve interactions. Ultimately, this supports their loved one's path to sobriety.

Recreational therapy helps you in your addiction recovery program by improving your overall well being. Activities can include sports, music, and nature excursions that give you positive experiences, reduce your cravings, and offer the opportunity to reduce your stress. These aid in your addiction recovery.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (801) 618-4256
Building icon

228 W. 400 N.
Saratoga Springs, UT 84045

Rehab in Cities Near Saratoga Springs

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Reviews of New Haven Residential Treatment Center

4.1/5 (68 reviews)
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Reviews

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Google Reviews

4.1 (68 reviews)
Isi K
5 months ago
5

The team is very warm and welcoming. They are very professional and passionate about helping kids grow and develop.

Response from the ownerInvalid relative date format:
Hello, thank you for your heartfelt review. <br><br>We appreciate your kind words! We are thrilled to hear that you found our team warm, welcoming, and passionate about helping kids. We are dedicated to supporting children's growth and development, and to create lasting healing among generations. We look forward to continuing providing excellent service.<br><br>Sincerely, <br>Embark Behavioral Health Team
Allison Fowler
5 months ago
1

, I might prefer frostbite to the neglect and abuse I endured at New Haven. New Haven’s biggest issue was severe understaffing, often leaving just one male staff member to supervise a house of 12 girls. One staffer, who had previously been accused of inappropriate behavior, was transferred to my campus where he continued his behavior towards several girls. Despite more and more allegations coming to light he wasn’t fired due to the staffing shortages. Staff who genuinely cared left quickly, often telling students they felt pushed out by other staff and the higher up’s. This allowed incidents like assault, self harm, running away, and drinking perfume to happen constantly. Food was always short and all of us constantly complained of hunger leading to the fruit bowl being taken away as well. Meals were so small that one staff member paid out of pocket to buy all 16 of us proper meals. Medical care was also neglected repeatedly. After needing a root canal due to Open Sky refusing to send me to a dentist, I was denied soft foods, accused of faking the pain, and often I ended up without food. Therapists were often unlicensed and unprofessional. Self injury was dismissed unless severe, teaching me it “wasn’t a problem unless it could kill me.” My therapist often forgot sessions and past discussions. Most peers relapsed or worsened after leaving with some taking their own lives. The program allowed bullying, with “higher level” students abusing their “status” to bully others. Physical fights were common due to the constant unchecked bullying. New Haven is an abusive program that left me worse off and forced me to mature in ways that no teen should. I write this urging parents to look into any other possible option because New Haven will always be the wrong choice. Please do not choose to willingly traumatize your child for $500 a day. I promise the only thing New Haven cares about is the money in your pocket.

Jennifer McLaughlin
7 months ago
5

New Haven saved our daughter's life. The program pairs decades of therapeutic expertise with patience and love. It takes time, but it works. Meanwhile our daughter was safe at New Haven and that gave us all the space we all needed to heal.

Response from the ownerInvalid relative date format:
Jennifer, thank you for sharing your positive experience with New Haven. We're thrilled to hear that our program was able to make a difference in your daughter's life. We are dedicated to providing a safe and supportive environment for all the families in our care to heal and grow. Your feedback means a lot to us and we greatly appreciate you taking the time out of your busy day to leave us a 5-star review.
Db Mt
7 months ago
5

So grateful for the work that happened here that helped our family grow.

Response from the ownerInvalid relative date format:
Thank you for your kind words! We are thrilled to have been a part of your family's journey.
T. C.
7 months ago
5

We were in a desperate situation with our kid, and chose New Haven after doing a lot of research, and I am so glad we did. All of the staff (admin, educational, residential, therapeutic) were exceptionally patient, compassionate, phenomenal with ALL of the students. The parent support was also super helpful to our growth & healing. Highly recommend New Haven RTC to any family that is in crisis.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our staff and services. At New Haven RTC, we strive to provide exceptional care and support to all our students and families. We appreciate your recommendation.
Jamie Smith
8 months ago
5

The amazing team at New Haven Residential Treatment Center are some of the most compassionate, dedicated, and knowledgeable professionals in the field. The staff truly cares about the well-being of each individual, going above and beyond to create a supportive, nurturing environment. They have a deep understanding of the unique needs of the families they serve and offer a well-rounded, holistic approach to healing and growth.

Response from the ownerInvalid relative date format:
Thank you for your kind words! We are dedicated to providing compassionate and knowledgeable care to support our clients and their families. We strive to create a supportive and nurturing environment for healing and growth. Your feedback means a lot to us!
Malia Cooper
8 months ago
5

We have had the pleasure of working with New Haven on a professional level for many years and continue to be impressed by their organization.The staff at New Haven are dedicated, compassionate, and highly organized. The campus itself is beautifully designed with an open, welcoming environment that resonates well with the youth. Any time we have interacted with a student on campus or in their natural daily lives, they seem emotionally balanced and content. In today’s world, it truly takes a village to raise a child. Visit the campus and experience firsthand the positive atmosphere and dedication of the team at New Haven.

Response from the ownerInvalid relative date format:
Thank you for your kind words and recognizing our dedicated team and welcoming environment. We appreciate your continued support and are glad you have had positive experiences with our students.
Jordan Fenster
10 months ago
5

Our situation was complex, to say the least. We were in crisis. The team at New Haven diverted that crisis and gave my daughter the feeling that she could succeed at life. It's not magic -- there's a lot of work involved and, like anything, you get out what you put in. But I don't want to think about what would have happened had we not ended up at New Haven. After she transitioned, she graduated with honors from high school, and was accepted to all her colleges of choice. Again, there is no magic wand, but I can't overstate the importance New Haven has been to her (our) healing journey.

Response from the ownerInvalid relative date format:
Thank you so much for sharing your experience with us! We are thrilled to hear about your daughter's success. At New Haven, we are dedicated to supporting our students through their healing journey. We are here for you every step of the way.
Heather Velazquez
11 months ago
5

Our daughter spent 12 months at New Haven and it was 100% worth our time and money. We got our daughter back-more precious than gold! We all changed through the process and learned from one another. The staff, therapists, nurses, doctor, and teachers all played valuable roles in her care and treatment. They were fantastic! They’re like family now! I highly recommend New Haven to anyone whose daughter is struggling with self harm or suicidal ideation. We gave them our trust and they earned it.

Liz and Roland Griffith
11 months ago
5

Exceptional staff and facilities.

Response from the ownerInvalid relative date format:
Liz and Roland, thank you so much for your 5-star review and kind words about our staff and facilities at New Haven's Saratoga Springs Campus. We are thrilled to hear that you found our team exceptional.<br>At New Haven, we are dedicated to providing a supportive environment where teen girls can overcome difficult mental health challenges and thrive. Our staff works tirelessly to ensure each teen receives personalized care and support tailored to their needs.<br>If you have any specific feedback or would like to share more about your experience with us, please feel free to reach out. We value your input and are here to assist you.<br>We appreciate your trust in us and look forward to continuing to support our residents and their families.<br>Warm regards,<br>The New Haven Residential Treatment Center - Saratoga Springs Campus Team
Amber Wood
11 months ago
5

Love New Haven! Great staff :)

Response from the ownerInvalid relative date format:
Thank you, Amber, for your wonderful review! Our dedicated and compassionate staff strive to create a supportive and nurturing environment where teen girls can work through their mental health challenges. Your kind words affirm the hard work and commitment of our team at the Saratoga Springs campus. We remain steadfast in our mission to help each young woman who comes to us for care, guiding them on their journey toward healing and empowerment. Thank you again for your support and trust in New Haven!<br>Sincerely,<br>The New Haven Team<br>
Carlos Rodriguez
11 months ago
5

Response from the ownerInvalid relative date format:
Dear Carlos,<br>Thank you for taking the time to leave us a 5-star review! We deeply appreciate your feedback!<br>Our residential treatment centers in Utah are dedicated to creating a nurturing and supportive environment where girls can heal and grow. We strive to provide individualized care and a safe space for each girl to overcome her mental health challenges and achieve lasting positive change.<br>Your recognition of our efforts means a lot to our team, and it inspires us to continue our mission with the same passion and dedication. We are grateful for the opportunity to be a part of your journey and to contribute to the well-being of those we serve.<br>Thank you again for your kind words and support.<br>Warm regards,<br>The New Haven Team<br>
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