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Pampa Regional Medical Center

One Medical Plaza Pampa, TX 79065
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The facilities at Pampa Regional Medical Center in Pampa, TX 1

About Pampa Regional Medical Center

Pampa Regional Medical Center, located in Pampa, Texas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at Pampa Regional Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults. Pampa Regional Medical Center has received accreditations from The Joint Commission.

Latest Reviews

Leia Srader
1 week ago on Google
5
I had amazing care while in the swing bed unit! The nurses were so Sweet & Caring! The Physical Therapy unit is Amazing and very advanced with their services they provided to me while at PRMC. I will continue using them for my outpatient therapy! ❤️
Response from the owner1 week ago
Thank you for sharing your experience! We’re so glad to hear you received amazing care in the swing bed unit and that our nursing and physical therapy teams made such a positive impact. We look forward to continuing your care through outpatient therapy at PRMC!
m t brown
1 week ago on Google
5
First class staff and clinics!
Response from the owner1 week ago
Thank you for sharing such encouraging feedback!
A.M. Carlisle
2 weeks ago on Google
5
Dr. Smith and his staff were fantastic and took the time to explain everything . The staff that took care of me before and after my surgery were also wonderful and caring.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff & Accreditations

Staff

Jon Gill

CEO

Lee Holter

CFO

Kris Vigil

Chief Nursing Officer

Dr. Kevin Sieck, MD

Chief Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

One Medical Plaza
Pampa, TX 79065

Reviews of Pampa Regional Medical Center

4.2/5 (447 reviews)
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Reviews

Overall Experience
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Google Reviews

4.2 (447 reviews)
Leia Srader
1 week ago
5

I had amazing care while in the swing bed unit! The nurses were so Sweet & Caring! The Physical Therapy unit is Amazing and very advanced with their services they provided to me while at PRMC. I will continue using them for my outpatient therapy! ❤️

Response from the owner
Thank you for sharing your experience! We’re so glad to hear you received amazing care in the swing bed unit and that our nursing and physical therapy teams made such a positive impact. We look forward to continuing your care through outpatient therapy at PRMC!
m t brown
1 week ago
5

First class staff and clinics!

Response from the owner
Thank you for sharing such encouraging feedback!
A.M. Carlisle
2 weeks ago
5

Dr. Smith and his staff were fantastic and took the time to explain everything . The staff that took care of me before and after my surgery were also wonderful and caring.

Cindy Griffith
2 weeks ago
5

I had excellent care for my outpatient procedure this morning. They were all so kind and caring and took great care of me. And Dr Smith is an awesome Dr.

Barbara Swift
3 weeks ago
5

I am a Senior Citizen and have been going to Pampa Regional Medical Center for 10 years. Highly qualified Staff and I'm always treated with kindness, as if they are family.

Angie lockwood
3 weeks ago
5

I can honestly say I have never been to a more caring , empathetic, and friendly emergency room. I was treated quickly and with care that was genuine and whole heartedly concerned with my well being. Thank you so much for your kindness and your genuine regard to making sure I was okay.

Response from the owner
Thank you for sharing such kind words about your ER visit. We’re so glad you felt genuinely cared for and treated with empathy, friendliness, and concern for your well-being.
Sheryl Hiller
4 weeks ago
5

I received great care through every step of my procedure. Nurses were caring, helpful and skilled. Great job!

Response from the owner
Thank you for your kind words. We’re so pleased to hear that you received great care through every step of your procedure and that our nurses made a positive difference.
Sue Flores
1 month ago
5

Care was awesome! Nurses were friendly and seemed eager to care for me and my needs! Always had a smile! Thanks to everyone at Pampa Regional Medical Center ! Urgent Care, ER and Hospital Nurses and Dr's and staff!

Response from the owner
Hi Sue Flores, Thank you for the high star rating!
Terri Holmes
1 month ago
5

Reporting for Larry N Holmes i feel i had excellent care during my stay and procedure

Response from the owner
Thank you for sharing your experience on behalf of Larry N Holmes. We’re glad to hear that he received excellent care during his stay and procedure.
Brandy Joiner
1 month ago
1

Zero Stars I wouldn’t wish a visit to this hospital—especially under the “care” of Dr. Hollingsworth—on anyone. In fact, drive to any other hospital. After enduring hours of agonizing pain, visible tremors, and uncontrolled shaking, I was treated with cold indifference and borderline neglect from everyone I encountered. I was left freezing, barely acknowledged, and quite literally stabbed three times( IVs) before anyone thought to offer a blanket. Not a single moment of compassion. No reassurance. No humanity. Just silence and avoidance. Dr. Hollingsworth graced me with his presence for less than five minutes total, both before and after my six-hour wait. His only conclusion after a CT scan? “I don’t know what’s wrong.” No further testing. No referrals. No concern. Just a shrug and a dismissal, like my pain was an inconvenience rather than a patient’s cry for help. We asked questions and tried to get more information or answers from him with no avail. This is exactly why people avoid seeking medical care until it’s too late—because experiences like this are traumatizing. Being in pain is hard enough. Being in pain and ignored is unacceptable. If you’re looking for answers, empathy, or even basic bedside manner, you will not find it here. From anyone. You’ll find freezing temps, fluorescent lights, disinterest, and a system that makes you feel small and unworthy of care. Shame on this hospital. And shame on Dr. Hollingsworth for calling what he does “medicine.”

Response from the owner
We’re very sorry to hear about your experience and appreciate you bringing these serious concerns to our attention. What you’ve described does not reflect the level of care and compassion we strive to provide. Your feedback will be shared with the appropriate teams for further review. If you’d like to discuss your visit in more detail, we encourage you to contact our patient experience team directly.
denise lay
1 month ago
5

ER department was especially kind and attentive considering it was a busy day. After admission, the nurses were particularly helpful as I was a serious fall risk. I was treated so well by so many, Madi, Kayleigh, respiratory department, Ana, I wish I’d written every one’s name down, Dr. Neuman who wrote the orders that sprang me and explained why I was there even if I went in for something else.

Response from the owner
Thank you for your kind words. We’re so pleased to hear that our ER and inpatient teams provided attentive care during your visit. We'll be sure to share your appreciation with Madi, Kayleigh, Ana, the respiratory department, and Dr. Neuman. We're grateful you felt supported and well cared for—wishing you all the best in your recovery!
Jeanne Mauldin
1 month ago
5

Had to go to ER. From registration to THE ER physician I got EXCELLENT care! I was very pleased.

Response from the owner
It’s wonderful to hear that you received excellent care from start to finish. Thank you for sharing your experience, and we’re so glad we could take good care of you!
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