Passages Rehab in Port Hueneme, CA | Get Costs, Reviews, Insurance Info

About Passages

Passages Ventura is an addiction treatment center for adults in Port Hueneme, California. Their treatment approach primarily focuses on healing the underlying conditions that lead clients to use alcohol or drugs. The services offered here include a detox program, a residential program, an outpatient program and sober living homes. Clients can call their number or fill out a confidential form to get started with treatment.

The underlying causes they focus on are chemical imbalance, things clients believe that aren’t true, events of the past haven’t been reconciled and current conditions clients can’t cope with. Staff members on the team are addiction specialists who are trained to treat these issues.

One of the things I like about this facility is they have unique holistic treatment methods that patients can receive. Some treatments available to clients include acupuncture, massage, hypnotherapy and personal training. They combine these treatments with evidence based solutions such as individual and group therapy.

Individual counseling sessions help guide clients toward understanding the underlying cause of their addiction. The therapeutic approaches that counselors will use are family systems techniques and cognitive behavioral therapy (CBT). A unique thing about Passages Ventura is clients can receive multiple one-on-one therapy sessions per week.

The facility believes this approach provides clients a chance to process their issues more in-depth. Group treatments will focus on various topics that can help with treating addiction, such as emotional healing, self-regulation and aftercare planning. Clients will also have access to weekly individual appointments with a doctor who will create a healthy natural detox plan and a long-term health and wellness plan.

Latest Reviews

Trish W

2 months ago on Google

Passages changed my life. It is not easy - in fact it s really, really hard. If you re committed to doing it the right way - you are going to wind up dealing with a lot of painful issues and hurts - and all without your substance of choice to numb the pain. But - you will be supported every step of the way. The staff is WONDERFUL and so genuinely happy for the progress you make. The other clients become your closest friends and there is nothing you can say there that will shock anyone. There is zero judgment, just support and kindness and encouragement. Even post discharge they have weekly in person and online alumni groups which are fantastic and the facilitators of those groups genuinely care. Other than becoming a mom, Passages is the best thing that ever happened to me. I m forever grateful.

Response from the owner2 months ago

Thank you so much for your heartfelt and thoughtful review. We are truly honored to have been a part of your healing journey. Your courage to face the deeper issues without relying on old coping mechanisms is incredibly inspiring, and we're so proud of the progress you've made. It means the world to us that you felt supported, seen, and surrounded by kindness not just during your time at Passages Ventura, but even beyond through our alumni program. We believe healing continues long after discharge, and it's amazing to hear how the connections and care have stayed with you. Thank you for trusting us during such a vulnerable chapter of your life. Your words will inspire others who are just beginning their own journey. We re forever grateful for you, too. The Passages Ventura Team

Michael Salem

5 months ago on Google

This place is amazing. They have saved my life twice now. I ve been to many facilities before and none of them can compare. From the quality of all the details like snacks, food, rooms, outdoor areas to the excellence of the staff and professionals that are committed to helping you. The level of care I have received there has given me a second, third chance at life. I would recommend to anyone to use this facility to better your life.

Response from the owner2 months ago

Thank you so much for your incredible review and for sharing your experience with us. We re deeply humbled to have played a role in your healing journey not just once, but twice. Your resilience and commitment to growth are truly inspiring. It s so meaningful to hear that our attention to detail and the dedication of our staff made such a positive impact on your experience. We strive to create a supportive, nurturing environment where true transformation can happen, and your words affirm that mission. Thank you for your trust and for recommending Passages Ventura to others. We re honored to be part of your continued path toward healing and wholeness. The Passages Ventura Team

Viviana Pendrill

11 months ago on Google

This is copy of an email I sent them after taking someone there: Hi XX, you are really good at your job! Passages Ventura looks nothing like the fantasy you tried to sell me. You said to me it looked like a Hilton. Even the cheapest of Hiltons looks like a Four Seasons compared to that place. It s more like a psych ward combined with a Motel 6 and it smelled like it, too. The bedroom you kindly reduced to $5,000, looked like a closet with a window, nothing remotely like the pictures on the website.The staff is under qualified to even welcome people into the facility. My xxx wasn t to meet with the doctor for a few days (why? I wondered) and in the meantime we were told they would be given benzos! (why? They are already addicted to enough stuff).They also explained that during detox they would had to walk to the nurses station to alert them if they needed something. That s is so unrealistic, especially if you re being paid to look after someone during a very trying process. You knew they were ready to go to treatment and you made us waste a whole day going all the way to Ventura under false pretenses. You guys should be sued for deceptive advertising and ineptitude. Hope one day you realize there are better ways to earn your money than to take advantage of people in need. Thank you for spending so much time with us, so sorry we didn t make you a penny.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

8.1 / 10

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Location

Accepted Insurance

Passages works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Managed Health Network (MHN)

MultiPlan

Fortified Provider Network (FPN)

Trinity Health Network

Zelis

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Monthly

Addiction Treatments

Levels of Care

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Passages Malibu offers a variety of customized alcohol detox options, and they will adjust the patient's detox program accordingly depending on the severity of the case.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. When you check into Passages Malibu, you will be assigned a 10-person team consisting of therapists and administrators.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. In order to heal the damaged interpersonal relationships often caused by addiction, Passages Malibu offers Marriage & Family Therapy as one of the traditional treatment methods. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. Hypnotherapy is used effectively as part of our drug and alcohol addiction treatment program by reinforcing positive behavioral changes sought by those seeking to break their addictions. Hypnotherapy is used effectively as part of the drug and alcohol addiction treatment program by reinforcing positive behavioral changes sought by those seeking to break their addictions.Hypnotherapy is utilized effectively as part of our drug and alcohol addiction treatment program by reinforcing positive behavioral changes sought by those seeking to break their addictions. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Amenities

Private Setting
Yoga Studio
Wifi
Private Rooms
Hiking

Staff & Accreditations

Staff

Chris Prentiss

Co-Founder

Pax Prentiss

Co-Founder & CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 488313

Contact Information

(888) 926-3424

Website

241 Market Street
Port Hueneme, CA 93041

Get Help Now - 805-472-6108

Rehab in Cities Near Port Hueneme

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Reviews of Passages

3.4/5 (28 reviews)

Google Reviews

3.4 (28 reviews)

2 months ago

Passages changed my life. It is not easy - in fact it’s really, really hard. If you’re committed to doing it the right way - you are going to wind up dealing with a lot of painful issues and hurts - and all without your substance of choice to numb the pain. But - you will be supported every step of the way. The staff is WONDERFUL and so genuinely happy for the progress you make. The other clients become your closest friends and there is nothing you can say there that will shock anyone. There is zero judgment, just support and kindness and encouragement. Even post discharge they have weekly in person and online alumni groups which are fantastic and the facilitators of those groups genuinely care. Other than becoming a mom, Passages is the best thing that ever happened to me. I’m forever grateful.

Response from the ownerInvalid relative date format:

Thank you so much for your heartfelt and thoughtful review. We are truly honored to have been a part of your healing journey. Your courage to face the deeper issues without relying on old coping mechanisms is incredibly inspiring, and we're so proud of the progress you've made. It means the world to us that you felt supported, seen, and surrounded by kindness—not just during your time at Passages Ventura, but even beyond through our alumni program. We believe healing continues long after discharge, and it's amazing to hear how the connections and care have stayed with you. Thank you for trusting us during such a vulnerable chapter of your life. Your words will inspire others who are just beginning their own journey. We’re forever grateful for you, too. 💛 — The Passages Ventura Team

5 months ago

This place is amazing. They have saved my life twice now. I’ve been to many facilities before and none of them can compare. From the quality of all the details like snacks, food, rooms, outdoor areas to the excellence of the staff and professionals that are committed to helping you. The level of care I have received there has given me a second, third chance at life. I would recommend to anyone to use this facility to better your life.

Thank you so much for your incredible review and for sharing your experience with us. We’re deeply humbled to have played a role in your healing journey—not just once, but twice. Your resilience and commitment to growth are truly inspiring. It’s so meaningful to hear that our attention to detail and the dedication of our staff made such a positive impact on your experience. We strive to create a supportive, nurturing environment where true transformation can happen, and your words affirm that mission. Thank you for your trust and for recommending Passages Ventura to others. We’re honored to be part of your continued path toward healing and wholeness. 💛 — The Passages Ventura Team

Prince Charming

7 months ago

11 months ago

This is copy of an email I sent them after taking someone there: Hi XX, you are really good at your job! Passages Ventura looks nothing like the fantasy you tried to sell me. You said to me it looked like a Hilton. Even the cheapest of Hiltons looks like a Four Seasons compared to that place. It’s more like a psych ward combined with a Motel 6 and it smelled like it, too. The bedroom you kindly reduced to $5,000, looked like a closet with a window, nothing remotely like the pictures on the website.The staff is under qualified to even welcome people into the facility. My xxx wasn’t to meet with the doctor for a few days (why? I wondered) and in the meantime we were told they would be given benzos! (why? They are already addicted to enough stuff).They also explained that during detox they would had to walk to the nurses station to alert them if they needed something. That’s is so unrealistic, especially if you’re being paid to look after someone during a very trying process. You knew they were ready to go to treatment and you made us waste a whole day going all the way to Ventura under false pretenses. You guys should be sued for deceptive advertising and ineptitude. Hope one day you realize there are better ways to earn your money than to take advantage of people in need. Thank you for spending so much time with us, so sorry we didn’t make you a penny.

Loyalty First

1 year ago

Sublime place don’t be fooled by the glam and glitter.

Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. Please contact us at (888) 812-1554 so we can address your concerns. www.PassagesVentura.com

Olivia Manjarrez

Wish I could leave zero stars. I was threatened by another client which resulted in me being involuntarily discharged when I was feeling unsafe. I didn’t learn anything but Staff are a complete joke and don’t seem to care about their client’s recovery, if they did care they’d listen to my needs. Very unprofessional staff. Would not recommend

We are very sorry to hear about your experience and take your concerns seriously. Your safety and well-being are our top priorities, and we regret that you felt otherwise. Please contact us at (888) 812-1554 so we can discuss your concerns further and work towards a resolution.

Jade

The assistant director at Passages Ventura refused to call me by my pronouns and insisted that I was not transgender. It has taken me years of therapy to try and resolve the whiplash this crude and unprofessional statement has caused. This person was not specialized in gender health, who is she to tell me I am not the gender I identify with. Especially after legitimately respectable institutions have supported my gender identity and shutter when I tell them about my experience at Passages Ventura.

We are truly sorry to hear about your experience and take these concerns very seriously. At Passages Ventura, we are committed to respecting and supporting all clients' identities. We strive to maintain a professional and compassionate environment. Please contact us at (888) 812-1554 so we can address this issue directly and work towards a resolution.

anthony garofalo

KATIE DAVIS

Passages saved my life, it doesn’t even feel like rehab. The counselors our absolutely amazing. I highly recommended this place to anyone who is trying to get clean. They really focus on the root of the problem. The therapy and groups will make you look at life in a totally different way.

Julie Loseke

They left me in detox room alone vomiting all over with no help. Had me come in for intake and I drove for 2 and a half hours to get there, they turned me away when I arrived. I slept in the front of the locked gate for hours. I used all my money getting there. They didn't once check on me. They told me I couldn't intake until the next morning. Next am they had the manager come and stop the intake because I was having a panic attack and they wouldn't admit me. I was going to ask for a refund for the traveling expenses. Trashy place and liars. Un educated nurses and teenage staff. Food is pretty good though I appreciate your response to my concerns. It's good to hear that you are going to train your staff with higher education about the detox process. I was there to get help, not to be turned away at night especially since I had an appointment at the time that I had arrived. If your staff and nurses don't have any compassion, you can't exactly have an educated class to make them have common human nature to be respectful to patients. I will NOT contact your facility asking for reimbursement for travel and board expenses. If you feel that would be a desirable outcome for us, I would appreciate it. Costs for rides were over $300.00, hotel was $80. You have my address and number if you feel so kind as to try to meet the expectation I had originally had for passages. I really do hope you retrain your staff so it doesn't happen again.

Dear Julie, We are truly sorry to hear about your experience with Passages Ventura. The safety and well-being of our clients is our utmost priority, and we apologize for any distress you felt during your time with us. It's concerning to hear about your experience in the detox room. We strive to provide continuous care and support, and we will be looking into this matter to ensure such incidents do not occur in the future. We understand the inconvenience and frustration you must have felt after driving a long distance only to face challenges with the intake process. Our team is trained to make decisions in the best interest of our clients' health, but we apologize if this was not communicated effectively or compassionately. Your feedback regarding our staff is taken seriously. Continuous training is crucial for our team, and we'll be addressing any gaps in professionalism or expertise that you've highlighted. We appreciate your positive comment about our food, and we're glad to hear that at least one aspect of your experience met your expectations. Lastly, regarding the traveling expenses, please get in touch with our administrative team so we can discuss this matter further. Again, we deeply regret that your experience with us was not up to the standards we strive for. Your feedback is invaluable and will help us improve. Thank you for taking the time to share your concerns. Warm regards, Passages Ventura www.PassagesVentura.com

Ariel Sarreal

carter clift

D treated me like a meat bag. If you don't pay to play your just garbage to them. Just got off a call with a women who calls herself D sketchy enough not having an actual name. Tells me it's a $35000 for sober living. My father and I just spoke with her last night that she was to check if I could be integrated into the houses if I don't want the meals they supply for $500+ extra never called us back after promising to in a couple hours. Called passages this morning asking for "D" she didn't even remember me nor ever got the information we asked for. This is a body broker pay high amount to play facility

Dear Carter, Thank you for sharing your feedback with us. We sincerely apologize for any discomfort or confusion you experienced during your interactions with our team. At Passages Ventura, our primary goal is to provide top-quality care and support to our clients, and we deeply regret that your experience did not reflect this. We understand how vital clear communication and trust are, especially when considering such an important decision. Your concerns regarding your conversation with "D" have been noted, and we will be reviewing our communication processes to ensure that every interaction is consistent, professional, and compassionate. We want to address your concerns directly and clarify any misunderstandings. If you're comfortable doing so, please reach out to our administrative team so we can discuss your experience in detail and work towards a resolution. Once again, we apologize for any distress this may have caused, and we genuinely appreciate your feedback as it helps us improve. Warm regards, Passages Ventura www.PassagesVentura.com

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