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Psych & Psych Services

750 South Abbe Road Elyria, OH 44035
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Psych and Psych Services OH 44035

About Psych & Psych Services

They’ll work with you to understand your unique needs and recovery goals. Then, they’ll create a personal treatment plan just for you. If you’re struggling with chemical dependency, they’ll conduct a comprehensive substance abuse history to identify which services would be right for you. They can also refer you to a detox center if you need to go through that step before starting treatment.

Something I like about this facility is that they understand recovery is a group effort. They show you real, practical ways to work through addiction, maintain sobriety, and rebuild your relationships. In your counseling sessions, you’ll learn more about addiction and recovery. You’ll also discuss how to prevent a relapse, make healthy decisions, and control your anger. They also incorporate spiritual counseling and will teach you the 12 Step recovery model.

One current client said the entire team here makes him feel comfortable and he knows they genuinely care for him. Another client says they saved her life and she’s forever grateful.

Latest Reviews

Scott Titchnell
3 weeks ago on Google
1
Google search lakeshore health and wellness reviews
Kerry Fees
1 month ago on Google
5
Best Mental Health Facility in Lorain County! The atmosphere is welcoming, calming and beautiful. They have so many talented counselors. I have been coming here for many years. Best experience in an office I have had! Very professional and they answer the phone! Diana is a mentor to me and has improved my life as business owner and person. I am very grateful to be a client. I highly recommend this place if you are looking to evolve as a person.
Response from the owner1 week ago
Thank you so much for your kind words and for sharing your experience with us. We’re so grateful to hear that you found our atmosphere welcoming, calming, and beautiful. Our mission has always been to create a space where individuals feel safe, seen, and supported — and we’re glad it resonated with you. It’s wonderful to know that our counselors have made a meaningful difference in your journey. Your mention of Diana, in particular, underscores the deep mentorship and care our team strives to provide for every client.
Dave Primo
1 month ago on Google
1
First off the waiting room will give you anxiety there were 8 people waiting for appointments, 2 children running around & a woman changing a babies diaper.I would imagine they would try to keep it as serene as possible.They billed me before I even talked to a "therapist" I was in the office for 5 minutes and she said they couldn't help me. Doesn't seem very professional.If your in true need of mental health therapy I wouldn't recommend.
Response from the owner1 week ago
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit left you feeling disappointed and unsettled. Creating a calm and supportive environment is very important to us, and we regret that our waiting area did not meet your expectations during your visit. We also apologize if the billing process felt premature or confusing. While some initial administrative procedures are standard, we understand how frustrating it can be—especially if your session didn’t proceed as expected. It’s never our intention to make anyone feel dismissed or unsupported, particularly when seeking help with their mental health. A refund of your co-pay has been processed and mailed.
We take your feedback seriously and are looking into ways to improve both our front-office procedures and the overall patient experience.
Wishing you all the best on your mental health journey.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.

intensive-outpatient iconIntensive Outpatient

The IOP is appropriate for those who are diagnosed as chemically dependent and are committed to maintaining abstinence from all drugs and alcohol throughout the course of the programming. Participants are able to remain in their home environment and continue their present work schedule. The IOP is an individualized program for adolescent and adults. They attend group sessions three days a week, three hours a day – Monday through Thursday, for a period of six weeks. Psych & Psych Services offers both day and evening programs.

aftercare iconAftercare Support

Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.

12-step icon12-Step

Clients will be encouraged to utilize this recovery resource during and after treatment. AA on-site meetings and contacts will be a vital part of programming. At program start, treatment will be for clients 18 and older. It is a program goal to continue to diversify into adolescent treatment and other needed areas of service as referrals are made and community interest shown. This is to be a program of solid recovery and treatment principles combined with creativity and vision.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Eating disorders, like addictions, can be life threatening and cause stress to others. They are also treatable. They have therapists who specialize in helping patients with anorexia, bulimia, binge eating or obesity.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. They believe Therapy for Clients and their Support Network of Family and Friends is an important part of addiction treatment and all are encouraged to seek private counseling to work through individual and family issues.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Diana Santantonio, ED.S.

Therapist

David Zachau, MA, LPCC-S

Therapist

Penny S. Morgan, LPCC-S

Therapist

Suzann Dayka, MA, LSW

Therapist

Katrina Arroyo Holt, M.Ed, LPCC, LICDC, GAMB

Therapist

Bobbye Bailey, MSW, LSW

Therapist

Jennifer Martino, LSW

Therapist

Jay Harbeck, LISW S

Therapist

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

750 South Abbe Road
Elyria, OH 44035

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Elyria

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Reviews of Psych & Psych Services

4/5 (109 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Scott Titchnell
3 weeks ago
1

Google search lakeshore health and wellness reviews

Kerry Fees
1 month ago
5

Best Mental Health Facility in Lorain County! The atmosphere is welcoming, calming and beautiful. They have so many talented counselors. I have been coming here for many years. Best experience in an office I have had! Very professional and they answer the phone! Diana is a mentor to me and has improved my life as business owner and person. I am very grateful to be a client. I highly recommend this place if you are looking to evolve as a person.

Response from the owner
Thank you so much for your kind words and for sharing your experience with us. We’re so grateful to hear that you found our atmosphere welcoming, calming, and beautiful. Our mission has always been to create a space where individuals feel safe, seen, and supported — and we’re glad it resonated with you. It’s wonderful to know that our counselors have made a meaningful difference in your journey. Your mention of Diana, in particular, underscores the deep mentorship and care our team strives to provide for every client.
Dave Primo
1 month ago
1

First off the waiting room will give you anxiety there were 8 people waiting for appointments, 2 children running around & a woman changing a babies diaper.I would imagine they would try to keep it as serene as possible.They billed me before I even talked to a "therapist" I was in the office for 5 minutes and she said they couldn't help me. Doesn't seem very professional.If your in true need of mental health therapy I wouldn't recommend.

Response from the owner
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit left you feeling disappointed and unsettled. Creating a calm and supportive environment is very important to us, and we regret that our waiting area did not meet your expectations during your visit. We also apologize if the billing process felt premature or confusing. While some initial administrative procedures are standard, we understand how frustrating it can be—especially if your session didn’t proceed as expected. It’s never our intention to make anyone feel dismissed or unsupported, particularly when seeking help with their mental health. A refund of your co-pay has been processed and mailed.
We take your feedback seriously and are looking into ways to improve both our front-office procedures and the overall patient experience.
Wishing you all the best on your mental health journey.
Anthony Zayas
3 months ago
5

This place will help save your life. At the very least, you can begin to pick up the pieces. The entire staff care and will go out of their way to contribute to regaining you life. That’s as real as it gets! Check it out!

Response from the owner
Thank you so much for your heartfelt review. We're truly touched by your kind words and glad to hear that our team made a meaningful difference in your journey. Supporting our clients and helping them regain their lives is what we’re passionate about. Wishing you continued strength and progress—thank you for trusting us!
LESHAY MARIE
4 months ago
5

THIS PLACE IS LIKE MY SOBER HOME AND FAMILY.. I HAVE NEVER MET SUCH CARING LOVE PEOPLE 💓

Response from the owner
We sincerely appreciate your kind words. It is our mission to foster a supportive and compassionate environment, and we are honored to know that you feel at home here. Thank you for allowing us to be part of your journey.
Cececece
4 months ago
1

They care more about meeting prescription quota's and money than their patients. EVERY person that I've known that has gone here, got an inaccurate diagnosis and medications due to rushing sessions. Be careful out there! Not every "professional" is an expert here, clearly.

Response from the owner
If you had a specific experience that did not meet your expectations, we would love the opportunity to discuss it with you and address any concerns. Please reach out to us directly so we can better understand and improve.
Alyssa Bonomolo
4 months ago
5

I really enjoy going here! Penny is absolutely amazing & super personable. She makes me feel comfortable & allows me to be vulnerable every session. I feel so much better after every session with her. I highly recommend Psych & Psych to anyone looking to find a good therapist!

Response from the owner
We’re very happy to hear that your experience at Psych & Psych has been so positive. Penny is truly incredible, and we're so glad she has helped you feel comfortable and supported in every session. Your recommendation means the world to us, and we’re honored to be part of your journey. If there’s anything else we can do for you, don’t hesitate to reach out!
Ced Lynch
5 months ago
5

I truly want to say that from the bottom of my heart ,this place has changed my life and impacted the community around it in so many ways. Coming here has saved my life and gave me the tools in order to grow and proceed thru life with a better outlook. The staff truly does care about all their patients and they want the best for every single person that walks in thru those doors. Darci and Mandy have grown to become family to me and I wouldn't change that for the world. I love you guys and sincerely I just wanted to take the time and thank yall personally for everything yall have done for us . ❤️

Response from the owner
Thank you so much for your heartfelt review! We are truly grateful for your kind words and are thrilled to hear that your experience at our facility has positively impacted your life. It means the world to us to know that you feel supported and cared for by our staff, especially Darci and Mandy, who are dedicated to helping each patient thrive. Your transformation and growth inspire us to continue our work, and we are honored to be a part of your journey. Your appreciation serves as a reminder of why we do what we do. Thank you for taking the time to share your experience. We love having you as part of our community, and we will continue to be here for you every step of the way!
Joey BASSO
5 months ago
5

Mandys the shit and theirs a great group of guys in the dudes groups

Response from the owner
Thank you so much for the positive review! We’re so happy to hear that you have enjoyed the company of your group. We're proud of our community and always aim to make it the best it can be!
Jacob Cain
5 months ago
5

Psych and psych has helped me in ways that even words can't describe it's not only kept me sober but has help with my mental health and my ability to keep me straight

Response from the owner
We are incredibly grateful to hear how Psych and Psych has positively impacted your life. It’s truly inspiring to know that our services have played a role in your journey to sobriety and mental wellness. Your strength and commitment to your personal growth are commendable.
Stacy Card Rice
5 months ago
5

Such a wonderful place. I would highly recommend.

Response from the owner
Thank you. Your recommendation means a lot, and we look forward to welcoming you back soon!
Sylis Horton
5 months ago
5

The services here is amazing and the staff is the best allison

Response from the owner
Thank you for the positive review. We're glad you're so happy with our services and staff. We always strive to provide the best service to our clients!
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