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Saint Annes Hospital – Behavioral Health

795 Middle Street Fall River, MA 02721
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Saint Annes Hospital - Behavioral Health MA 2721

About Saint Annes Hospital – Behavioral Health

Saint Annes Hospital – Behavioral Health, located in Fall River, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Saint Annes Hospital – Behavioral Health include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Saint Annes Hospital – Behavioral Health has received accreditations from SAMHSA.

Facility Overview

Bed icon 211
Number of Available Beds

Latest Reviews

Larkin Canuel
Reviewed on 04/27/2025
1
This place ruined my life. I was humiliated, scared, and made fun of me by staff. There was no trauma informed care, and nobody checked in to ask me about how I was doing. I was left with ptsd, depression, anxiety, and alcohol and nicotine addiction because of this place, and was charged thousands of dollars for essentially being traumatized. Avoid this hospital at all costs, Charleston memorial or Butler hospital are way better options for literally anything. Luckily, I was able to quit drinking and other substances because of the amazing people at Butler Hospital. What St Anne's should do is look at how other mental health hospitals and see how they do things, instead of treat people like garbage and change nothing. If you reach out to St Anne's patient advocate, all they will do is give you bad excuses for their short comings, and try and convince you the trauma you went through is the norm. It' is not normal how I was treated there, and now they won't even respond to my emails or calls. I guarantee they won't even respond to this review. Beware to all seeking mental health treatment, St Anne's will make it their mission in life to make sure you leave traumatized and scarred, with no hope for the future. Unfortunately for you St Anne's hospital, you tried to ruin my life and you failed. Your actions almost made me drink myself to death, and I overcame your abuse and prevailed. I dream of a future where all mentally ill people can receive care without being stripped naked, thrown in a prison cell, and neglected for hours or days without receiving any type of help. If a patient has to lie about their condition to be released and avoid future medical imprisonment and trauma, then you as a hospital have failed in every way. My only hope is that every nurse, doctor, security guard, and employee that works here are all fired and black listed from ever working in the medical field ever again.
Alicia Dawson
3 months ago on Google
1
I wish I could give 0 stars My dad went in Jan 27th 2025 in a diabetic coma they took him off the breathing tube February 11th then he passed away February 12th 2025 they killed my Dad
Response from the owner2 years ago
Hi, Alicia. Thank you for your feedback. We appreciate all comments and will pass yours along.
Cory MacDonald
4 months ago on Google
5
Consistently awesome emergency staff!
Response from the owner3 months ago
Hello Cory, thank you for taking the time to leave a review! We are glad to hear you had a positive experience at Saint Anne's Hospital.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Saint Annes Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

opium iconOpioid Addiction

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

mental-health iconMental Health And Substance Abuse

Programs

seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff & Accreditations

Staff

Carole A. Billington, RN, MSN, NEA-BC

Interim President & Chief Nursing Officer

Jason Levine, MA, CPA

CFO

Cassaundra Camara

Director, Human Resources

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

795 Middle Street
Fall River, MA 02721

Rehab in Cities Near Fall River

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Reviews of Saint Annes Hospital – Behavioral Health

4.47/5 (101 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
2.8k
4
331
3
100
2
64
1
275

Reviews

1
Left ruined and traumatized

This place ruined my life. I was humiliated, scared, and made fun of me by staff. There was no trauma informed care, and nobody checked in to ask me about how I was doing. I was left with ptsd, depression, anxiety, and alcohol and nicotine addiction because of this place, an ... Read More

Larkin C.
Reviewed on 4/26/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (100 reviews)
Bob Bobinsky
1 month ago
1

This place is an absolute joke. I just spent 2 hrs waiting for a simple x-ray, only for them to call me in and say the x-ray technician had to head to the ICU for an emergency so I have to wait and go back tomorrow. How does a hospital in a city of 100,000 have only one x-ray technician staffed during peak hrs???? Unbelievable.

Response from the ownerInvalid relative date format:
Thank you for your review, Bob. Our goal is always to provide an excellent experience to all of our patients and families and are sorry to hear this was not the case. Please reach out to our Patient Representative at 508-674-5600, ext. 2020 to discuss your concerns further.<br>
Edi silva
2 months ago
1

Terrible service, I waited for 3 hours to be seen.

Jim Casey
2 months ago
5

I took a nasty fall this morning and lacerated my elbow really bad. 8 stitches later, I'm writing this review to absolutely thank the amazing staff in the E.R. Dr. Andrew Sucov was top notch, his technician Evan, and his nurse Rose both made me feel comfortable and safe. Here's the best part, in and out in 90 minutes. I would be remiss not to mention the check-in process which was prompt and efficient. 5 stars!

Response from the ownerInvalid relative date format:
Hi Jim, thank you for taking the time to leave a review and let us know how our team is doing! We know they appreciate it too and will be sure to share your kind words with them.
Rose Joseph
2 months ago
1

Heartbroken and Furious – My Friend Was Ignored in a Medical Emergency I’m deeply hurt and beyond frustrated by the experience we had at this ER today. I brought my friend in with an excruciating headache that’s been going on for 8 days, along with blurry vision, weakness, fever, and trouble walking—clear signs something serious could be happening. We were taken inside after checking in, but then we just sat there… for almost two hours. No doctor. No nurse. No one even stopped by the room to check on her or give us an update. Nothing. I watched the staff at the nurse’s station laughing, talking, walking around—clearly not overwhelmed, just not doing their jobs. And I say that as someone who works in healthcare and has been in the ER myself. I know the difference between busy and completely neglectful. It honestly felt like we were invisible. And I can’t help but wonder… was it because we’re Black? Because it sure felt like it. We didn’t see anyone who looked like us, and we were treated like we didn’t matter. My friend was in pain and scared, and no one even cared enough to take five minutes to check on her. I would never wish this kind of treatment on anyone. If this is how you treat people in an emergency, you are putting lives at risk. And if this is how you treat Black patients, you need to take a hard, serious look at the racism embedded in your care. You failed her today. And I won’t be silent about it.

Kerri-Jo Patterson
3 months ago
2

I was freezing cold given pain medication non stop. Got there at 5am and left at 2:30 am . With no diagnosis. I was in severe pain in my abdomen. The doctor prescribed me mild to moderate pain meds. I came home feeling the same! My fibroids were infected I found out at another hospital where I got anti biotics!

Response from the ownerInvalid relative date format:
Thank you for your review, Kerri-Jo. Our goal is always to provide an excellent experience to all of our patients and families and are sorry to hear this was not the case. Please reach out to our Patient Representative at 508-674-5600, ext. 2020 to discuss your concerns further.<br>
Alicia Dawson
3 months ago
1

I wish I could give 0 stars My dad went in Jan 27th 2025 in a diabetic coma they took him off the breathing tube February 11th then he passed away February 12th 2025 they killed my Dad

Response from the owner3 years ago
Hi, Alicia. Thank you for your feedback. We appreciate all comments and will pass yours along.
Cory MacDonald
4 months ago
5

Consistently awesome emergency staff!

Response from the owner3 months ago
Hello Cory, thank you for taking the time to leave a review! We are glad to hear you had a positive experience at Saint Anne's Hospital.
Crystal onofrey
4 months ago
5

Very warm and caring staff

Response from the owner3 months ago
Thank you for the positive review, Crystal! We appreciate you taking the time to share your experience with us.
Deb Ozug
4 months ago
5

I am presently recovering from knee replacement surgery at St. Anne’s hospital and I am so pleased with the level of care, compassion, and competency of the entire staff. This is my second knee replacement surgery here and it mirrors my first experience. Shout out to my surgeon, Dr. Colm McCarthy, my anesthesiologist, Dr. Medeiros, and every person who kindly cared for me. It’s such a blessing to have this wonderful facility here in Fall River !

Response from the ownerInvalid relative date format:
Thank you for taking time to share your experience at Saint Anne's Hospital and for turning to us for your care. We are happy to hear it was positive and met your expectations.
Amanda Tetreault
4 months ago
3

Response from the owner4 months ago
Hi Amanda, thanks for taking the time to leave a review. We hope we can do better for you if you need us again.
Susan Kornmiller
4 months ago
5

From ER to floor, I received excellent care.

Response from the owner4 months ago
Thank you for the positive review, Susan! We appreciate you taking the time to share your experience with us.
Carlos Cruz
4 months ago
1

terrible staff

Response from the owner4 months ago
Thank you for your review, Carlos. Our goal is always to provide an excellent experience to all of our patients and families and are sorry to hear this was not the case. Please reach out to our Patient Representative at 508-674-5600, ext. 2020 to discuss your concerns further.
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