As a recovering addict, I wanted to stay clean but the people who were supposed to be my support only cared for money? The whole staff failed to address the actual underlying issues in me. This inpatient program is only a source of income for them, why are they still be in b ...
About Steps Recovery Centers – Outpatient
Steps Recovery Centers in Orem, Utah is a full-spectrum treatment center for people with dual diagnosis, that is, people who have mental health and substance use issues. This treatment center serves the Orem community by creating a bridge of healing through their individually tailored treatment plans that will enhance patients’ well-being.
Addiction Treatment That Fits Into Your Life
The plan not only helps improve the clients’ lives but also encourages them to go back to work, school, or other activities that they were doing before. It is important to note that at Steps Recovery Centers the IOP focuses on flexibility, therefore, clients are allowed to attend therapy sessions and at the same time do their jobs or fulfill their responsibilities at home.
Diverse Therapies for Addiction Recovery
IOP is designed to include many therapies i.e. Cognitive Behavioral Therapy (CBT) that helps clients evaluate and change their negative thought patterns, group therapy sessions for peer support and sharing of experiences, individual therapy for increased attention and holistic approaches that take care of the mind, body and spirit. This intervention is effective because it combines many methods to cover the wide range of needs presented by the patients.
Dual Diagnosis Treatment in Utah
Steps Recovery Centers understand that many people with substance use disorders often suffer from co-occurring mental health conditions. Therefore, the facility includes a talented team of specialists who know the best way to treat such dual diagnoses. This is done through treating both substance and psychological problems at the same time. As a result, it creates a much more sustained and stronger detoxification process.
The rehabilitation center is located in a tranquillity of nature that helps promote healing and patients express themselves creatively through making art, practicing yoga, going for walks, meditating and more.
They also accept several insurances including PEHP, TRICARE, Molina Health Care, Cigna, DMBA, First Health Network, Wise Provider Networks, EMI Health Insurance, University of Utah Health and BlueCross BlueShield. Also, no matter the insurance plan you have, they will accept you and work with the insurance provider to maximize the amount of treatment that is made available to people in need.
Latest Reviews
Close too close tightly spaced living quarters with no way to the required classes each morning miles across town. The classes were dim dull oppressive and poorly staffed. except for 1 or 2 real people (Kym was awesome) upstairs at the front desk no resources for real life needs. Front desk and my intern case manager were friendly and helpful. Somewhat but in the end just another huge meat grinder. I learned zero from walking on 2x4s it was just a easy way to pass the time.which was most of the experience most of the time the (instructors?) being most unpleasant and dull. I read the other review about being accused of being high for dropping a pen in class at that sounds spot on. I suffered every day in that basement for months. And in the end was treated as coldy and harshly as 95 percent of all the people I saw come and go. The Residential facility in Payson on the other hand is completely the opposite. It is a blessed and a place of healing.
Response from the owner4 months ago
I m sorry you had this type of experience. We truly value the feedback and if there is anything you would like to discuss personally I m happy to listen. My name is Micah. I hope you find what you are looking for and that you continue on the path of recovery.
I don't usually comment, but I feel it's important to warn others Steps is NOT the place for recovery. It took me 10-12 rehabs over three years to get clean, and Steps was hands down the worst. The classes were absurdly long, sometimes lasting 2-3 hours without a break, and the counselor, Camille, was constantly on a power trip, belittling clients daily. The focus was more on enforcing pointless rules than actually helping people get sober.One of the worst experiences was when I was falsely accused of being high simply because I dropped my pen during a class. Despite passing multiple drug tests, the staff humiliated me by having everyone in the group accuse me of using, forcing me to defend myself in a public trial of sorts. The environment at Steps was toxic, and the sober house was no better full of backstabbing, gossip, and even theft. My time there was so bad it nearly caused me to relapse.If you're looking for a supportive and effective rehab, I strongly recommend Brickhouse in Boise instead.
Response from the owner4 months ago
Than you for the feedback. I hope you find what you are looking for.
Steps recovery saved my life I learned a lot From Steps recovery all the workers there care about every single person and will help you and do anything and everything they can to be there for you and help you in anyway possible I have been too many treatment centers and instead recovery is the best one I ve ever been to if I had to recommend anybody that has to go to a treatment or wants to they will help u wit ur recovery as long as u put the work in an if it wasn t for steps introducing me to the rms of N.A I don t know where I d b rite now thanks steps recovery
Response from the owner4 months ago
Thank you for the kind words. Super proud of you! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
Accepted Insurance
DMBA
EMI Health
Public Employees Health Program (PEHP)
University of Utah Health Plans
Wise Provider Network
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Amenities
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Private Setting
Staff & Accreditations
Staff
Micah Niles
General Manager
Robert Mendenhall
Medical Director
Blake Rapier
Assistant Medical Director
Julie Jackson
Director of Outpatient Operations
Desmond Lomax
Clinical Consultant
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(801) 893-3940 
901 South Orem Blvd
Orem, UT 84058
Get Help Now - 385-390-3465
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Fact checked and written by:
Rockel Mundy
Edited by:
Nikki Wisher, BA
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