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Swope Health Services – Behavioral

3801 Blue Parkway Kansas City, MO 64130
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Top 10 Rehab In Kansas City
Swope Health Services - Behavioral MO 64130
2
Top 10 Rehab In Kansas City

About Swope Health Services – Behavioral

Swope Health Services – Behavioral in Kansas City, Missouri, is a healthcare center that focuses on primary care, kid’s care and behavioral health services. They offer treatment for patients struggling with substance use disorders, mental health disorders, extreme stress and trauma. The clinic provides outpatient services for children and adults.

Swope is a federally qualified health center. This means they provide healthcare to everyone in need regardless of their immediate ability to pay. That doesn’t mean their services are free. The clinic accepts Medicaid and most other insurance policies. If you don’t have insurance the facility can help you register for support services. Patients can also work with the office to pay based on a sliding fee discount determined by their household income and size.

This facility provides outpatient services that include cognitive behavioral therapy and eye movement desensitization and reprocessing. These therapy methods are used to treat conditions like grief, extreme anxiety, depression, PTSD and relationship challenges.

One notable feature about this facility is that they accept walk ins. So if you’re experiencing a crisis, you can seek out help at your nearest facility. This Kansas City location also has emergency dental services available starting at 7:30 AM.

Another great feature about Swope Health is that it is a vast network of offices. If you need additional care such as medication assisted treatment or residential services, then Swope likely has a nearby facility that can help.

This facility has positive reviews overall. Many former patients express satisfaction with the friendly and helpful staff.

Facility Overview

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Latest Reviews

Playing Mantis
1 month ago on Google
1
I am not a big fan of this place at all. It's short staffed, and I really don't like the last therapist I saw. He made me feel uncomfortable and insecure about my gender identity, and he was always making things look like they were my fault. I also remember having to wait four hours on two separate occasions for a walk-in appointment -- by the time I saw the doctor I didn't know what to tell them. Right now, I am in the middle of trying to claim disability, and they insist that my lawyer has to pay for /electronic/ records. Months later, and they haven't moved an inch. Also, their online portal is completely broken, and they have absolutely no interest in fixing it. It claims that my medicine has no refills, yet my bottle says there are six remaining. Only come here if you can't afford to go anywhere else -- otherwise, avoid this place at all costs. Sure, they have a sliding fee scale, but that only goes to show you get what you pay for.
Andrew Turner
1 month ago on Google
2
The front desk and the dental assistant were perfectly nice, so I'm giving an extra point for them and only them. The wait was a long time, 3 hours in that waiting room. We were an emergency walk in (severe infection, in a lot of pain. Couldn't eat, couldn't sleep, could barely see type of pain) I get we didn't have an appointment and we were doing our best to be patient but being in so much pain, we needed to be seen asap that's one reason why we chose a walk in dentist. Nobody could see my partner until December, and we needed medical attention. (As well as this being one of the few dentist offices who do a sliding scale for payment since my partner is disabled, can't work, and isn't on government assistance) Sepsis happens, and HAS happened to my fiance last year. For a different tooth. We were looking for help, for SOMETHING. ANYTHING. We get back there, x-rays were taken, questions answered, then the dentist himself comes in. He was nice, but didn't have any sympathy for my fiance. He touched the tooth and gums (making my fiance cry because it hurt so badly) irritating the area, only for him to turn around and say "You need a root canal, and we can't help you here." We knew a root canal was likely what was needed, last time we went to a dentist, he patched it and informed us that if it gets worse then a root canal was required. We told them that information, and he still poked around, hurt my fiance for nothing, only to turn around with a referral to a different dentist. Nothing for the pain, didn't even mention an antibiotic for the infection until we ASKED for it. A medical professional letting a patient leave crying, in excruciating pain, without anything other than a referral to a dentist that can't get us in for weeks, and a prescription for antibiotics.
Response from the owner2 weeks ago
We're very sorry that your recent experience at Swope Health Central didn't meet your expectations. We're always looking for ways to improve, and we welcome your feedback. Please reach out to our Compliance Department at 816-599-5570.
Sincerely,
The Swope Health Team
Triveo Raggs
1 month ago on Google
5
I have had a wonderful experience at Swope no matter when me or my husband go so I would definitely recommend people to go there even on a Friday when things can be a little hectic they still seem to brighten my day
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Accepted Insurance

Swope Health Services – Behavioral works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

aftercare iconAftercare Support

Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment programs in Missouri help individuals struggling with substance abuse and co-occurring mental health disorders. These programs utilize evidence-based therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions. With a range of treatment options available, including outpatient, inpatient, and residential programs, you can find the right program to meet your unique needs and improve your quality of life.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

eye-movement iconEye Movement Desensitization And Reprocessing

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Amenities

  • car iconPrivate Transportation
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Jeron Ravin, J.D.

President & CEO

Brandi Finocchario

Chief Strategy Officer

Naiomi Jamal, M.D., M.P.H., C.M.Q.

Chief Health Officer

Essence Montgomery, CPA, MBA

CFO

Mark Miller

Consultant, Behavioral Health

Josette Mitchell

Executive VP of Behavioral Health

Edward Murphy

Chief Administrative Officer

Naimish Patel

Consultant, Finance

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 250125

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 53

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

3801 Blue Parkway
Kansas City, MO 64130

Rehab in Cities Near Kansas City

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Reviews of Swope Health Services – Behavioral

3.5/5 (208 reviews)
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Reviews

2.5

Sometimes low-cost health services programs end up being more expensive on some other areas rather than money. Staff is never worried about the patients' well being, and they discuss their information in and outside of the office, awful work ethic.

Reviewed on 2/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (207 reviews)
Kerra World
1 month ago
5

Playing Mantis
1 month ago
1

I am not a big fan of this place at all. It's short staffed, and I really don't like the last therapist I saw. He made me feel uncomfortable and insecure about my gender identity, and he was always making things look like they were my fault. I also remember having to wait four hours on two separate occasions for a walk-in appointment -- by the time I saw the doctor I didn't know what to tell them. Right now, I am in the middle of trying to claim disability, and they insist that my lawyer has to pay for /electronic/ records. Months later, and they haven't moved an inch. Also, their online portal is completely broken, and they have absolutely no interest in fixing it. It claims that my medicine has no refills, yet my bottle says there are six remaining. Only come here if you can't afford to go anywhere else -- otherwise, avoid this place at all costs. Sure, they have a sliding fee scale, but that only goes to show you get what you pay for.

Andrew Turner
1 month ago
2

The front desk and the dental assistant were perfectly nice, so I'm giving an extra point for them and only them. The wait was a long time, 3 hours in that waiting room. We were an emergency walk in (severe infection, in a lot of pain. Couldn't eat, couldn't sleep, could barely see type of pain) I get we didn't have an appointment and we were doing our best to be patient but being in so much pain, we needed to be seen asap that's one reason why we chose a walk in dentist. Nobody could see my partner until December, and we needed medical attention. (As well as this being one of the few dentist offices who do a sliding scale for payment since my partner is disabled, can't work, and isn't on government assistance) Sepsis happens, and HAS happened to my fiance last year. For a different tooth. We were looking for help, for SOMETHING. ANYTHING. We get back there, x-rays were taken, questions answered, then the dentist himself comes in. He was nice, but didn't have any sympathy for my fiance. He touched the tooth and gums (making my fiance cry because it hurt so badly) irritating the area, only for him to turn around and say "You need a root canal, and we can't help you here." We knew a root canal was likely what was needed, last time we went to a dentist, he patched it and informed us that if it gets worse then a root canal was required. We told them that information, and he still poked around, hurt my fiance for nothing, only to turn around with a referral to a different dentist. Nothing for the pain, didn't even mention an antibiotic for the infection until we ASKED for it. A medical professional letting a patient leave crying, in excruciating pain, without anything other than a referral to a dentist that can't get us in for weeks, and a prescription for antibiotics.

Response from the owner
We're very sorry that your recent experience at Swope Health Central didn't meet your expectations. We're always looking for ways to improve, and we welcome your feedback. Please reach out to our Compliance Department at 816-599-5570.
Sincerely,
The Swope Health Team
Triveo Raggs
1 month ago
5

I have had a wonderful experience at Swope no matter when me or my husband go so I would definitely recommend people to go there even on a Friday when things can be a little hectic they still seem to brighten my day

Eric
1 month ago
5

Dentist and assistant handled me with care and concern. And, made sure I was informed about the process and procedure. Thank you!

Mayra Rizo
1 month ago
5

Excelente lugar , te atienden si no hay muchos pacientes , si está lleno tienes la opción de esperar o volver al día siguiente , hay seguimiento según tu problema , hay traductores lo cual me parece muy bien , la mayoría de las personas son amables , y el lugar está limpio , recomendable esta clínica para una emergencia no tan grave

Ramona Walker
2 months ago
4

Brenda Parkhurst
2 months ago
5

Jhonny Borbon
2 months ago
5

Michalle Gillespie
2 months ago
5

Shirray Alston (Pink Sapphire)
2 months ago
4

john ybarra
2 months ago
5

Love this place Dr Maurice Fleming is the best!

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