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University Behavioral Health of Denton

2026 West University Drive Denton, TX 76201
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University Behavioral Health of Denton TX 76201

About University Behavioral Health of Denton

University Behavioral Health, located in Denton, Texas is a mental health care facility that provides inpatient and outpatient services for adults and adolescents aged 13 to 17. They offer a comprehensive approach to alcohol and substance use disorder and co occurring mental health disorders.

Their inpatient program often starts with medical detox. During medical detox individuals receive FDA approved medications to help with withdrawal symptoms during the first stages of recovery. The use of medication assisted treatment (MAT) during detox helps treat withdrawal symptoms and helps detox be safe and as comfortable as it can be.

During inpatient treatment you’ll work with medical and addiction professionals to develop a patient centered treatment plan with trauma informed care to meet your unique needs. The length of inpatient stay is determined on a case by case basis but can be as much as 90 days. Treatment not only addresses alcohol and substance use disorder but offers care for co occurring disorders such as anxiety, depression, bipolar disorder and PTSD.

Outpatient programs at University Behavioral Health include partial hospitalization programs (PHP), intensive outpatient programs (IOP) and outpatient individual therapy. PHP programs are full day programs but you live at home in the evenings. IOPs offer at least nine hours of treatment per week. During general outpatient care you’ll be at the center one or two hours per week. You may also have access to aftercare services such as employment and housing support.

They accept most commercial insurances, Tricare and Medicare. University Behavioral Health is accredited by the Joint Commission.

Latest Reviews

Lynn Collins
3 months ago on Google
2
Food was awful. Staff were awesome
Response from the owner3 months ago
Hi, Lynn. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://ubhdenton.com/contact-us/. We hope to hear from you soon.
Mariah Cierra Turner
3 months ago on Google
1
I would give it 0 stars if I could. This place caused me to have more trauma when I was in the kids unit than what I even originally had came in with. They don't care about your health or the people there. Legit doped me up on 7 meds without even giving me a proper diagnosis first to the point I almost died because my blood pressure dropped so low and I passed out. Then when i refused meds because they weren't even trying to help they kicked me out and sent me home without even giving it a thought. Every kid there (this was in 2021) made complaints on a certain male psych doctor to be fired and they didn't listen. Do not send your kids here by any means. Find another alternative because this place will just make the issues worse.
Response from the owner3 months ago
Hi, Mariah. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://ubhdenton.com/contact-us. Thank you again.
Teboni Washington
4 months ago on Google
1
I wish I could say our experience at UBH was positive, but unfortunately, it was anything but. As a parent, I put my trust in this facility to provide proper care for my child, but what happened instead was shocking and deeply disappointing.Despite my clear instructions, my child was given medication I never approved on top of being overmedicated with a dangerously high dosage. The lack of oversight and disregard for my consent was not only negligent but could have had serious, even life-threatening consequences. What s worse, when I raised concerns about this, there was little to no follow-up. No real accountability, no genuine effort to make things right just avoidance and empty reassurances.Head Nuse Angela "Angie "never kept her word and followed up and made a bold statement she would handle the matter like it was her child. Paris Hood never followed up with Rct information or any after care for that matter so many pleasant voices filled with little to know action.Mental health care should be about healing, not harm. No family should have to go through the fear and frustration we experienced here. I can only hope this review encourages other parents to ask tough questions and demand transparency before trusting this facility with their loved ones.Light, Love and Enduranceto the parents that are not allowing facilities nor "the system" to fail their child/children
Response from the owner3 months ago
Hi, Teboni. Thank you for taking the time to review us. Please visit https://ubhdenton.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Accepted Insurance

University Behavioral Health of Denton works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

medically-assisted-detox iconMedically Assisted Detox

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Matthew Bertagnole

Chief Executive Officer

Micky Guatam, DR

Medical Director

Tosha Rivers, CPA

Chief Financial Officer

Alfredo Garcia, BSN, MHSc

Chief Nursing Officer

Dorie Hutchinson, BBHR

Director of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2026 West University Drive
Denton, TX 76201

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Anna Spooner

Reviews of University Behavioral Health of Denton

2.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Christianna “Tia” Nail
1 month ago
5

Nelphat, Dee and Dajour are renound techs at UBH they always putting everyones needs before there own.They made every part of my treatment their main priority. Dajour is one of the most enthusiastic lead tech I've received care from.

Response from the ownerInvalid relative date format:
Thank you for recognizing Nelphat, Dee and Dajour’s dedication and enthusiasm. We hope you are well!
Samuel Gray
1 month ago
5

Being at the psych hospital was honestly one of the hardest things I’ve ever gone through, but it also ended up being something I really needed. At first, I felt completely out of place and scared, but little by little, things started to feel less heavy. One person who seriously helped me get through it was Jade. She was just real with me—kind, patient, and always willing to check in, even when I didn’t know how to ask for help. Jade made me feel seen when I felt invisible, and that meant more than I can explain. She brought a calm energy and never judged me, which made it a lot easier to open up and start healing.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/UBHofDenton. Thank you again for sharing your thoughtful comments with us.
kristan hernandez
2 months ago
1

Was admitted here expecting to get help. It took SIX days before I saw my doctor and when I finally did see him he argued with me about not having seen me. When he couldn’t find paperwork proving he had seen me (since there wasn’t any) all he said was “I’ll look into it”. I had even spoken to the CEO Matt and he did not do anything to help the situation. I was discharged the next day. This place is a waste of time and money. If you are truly looking for help, go somewhere else. This place does not care for its patients.

Response from the ownerInvalid relative date format:
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://ubhdenton.com/contact-us so that we can follow up with you. Thank you again and we hope to hear from you soon.
Harsha Reddy
2 months ago
1

The worst place I had ever visited. Visitors and patients will be on long holds for what ever help asked for. It might be their strategy or method of treatment but it will never gone a work.

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at https://ubhdenton.com/contact-us to provide us with your contact information so we can reach out to you? Thank you.
Zorana
2 months ago
1

DONT SEND YOUR CHILDREN HERE!!! I was on the adolescent unit for 2 weeks, if I could, I would give 0 stars. The most dehumanizing experience of my life so far. Doctor Ali the psychologist persistently prescribed drugs to me and my friends instead of helping with our issues. The food was disgusting and the staff were patronizing. Doctor Ali lied on my paperwork and pushed my discharge date back multiple times for no reason at all. I was encouraged to make friends, but then was not allowed to exchange ANY information with them. Most of my paperwork was incorrect, and constantly misplaced. None of the staff cared about the safety or well-being of any patients and were rude and dismissive. There were multiple fights and screaming matches and tbh I have more issues now than I did when I got there. There was a girl whose foot was extremely swelled up and she could barely walk, and they refused to help or have sympathy for her. And I know I'm going to get the copy and pasted reply from the company but DO NOT SEND YOUR CHILDREN HERE!!!

Julie
3 months ago
5

I'm sharing about Dr. Roskos. There is no one in the world like this man was to me. So smart but kind. I've had him for decades. Trauma oriented. Taĺl but gentle. Helped so many. I love you Dr. R. You're the best!

Response from the ownerInvalid relative date format:
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
LadariusBallis LifeJackson
3 months ago
1

This place seriously needs a thorough investigation into their “care”. They provide you with papers that list your rights as a patient in hospitals, and restrictions they cannot impose, etc. They blatantly break all of those rules as I’m assuming they don’t think you’re competent enough to actually read through them. They are negligent towards the patients. During my stay, a woman was having a schizophrenic episode, asking why she hears voices, and the staff members at the desk not only rolled their eyes, but also laughed in her face. Whether you are a voluntary patient or not, you must involuntarily participate in their activities such as the adult unit doing things like coloring. You are not allowed to voluntarily request to end your stay although that is your right as a voluntary patient. They don’t tell you anything about when you’re going to leave until 2-3 days before you are going to leave. Some people are there for days, some for weeks. They took a urine test the night I got there, then made me take another one because they “lost it” overnight and said it’d be too cold to test now anyway. Why even make me take it in the first place if not to test? You are not allowed to stay in your room once you are out of it, as they lock the doors and monitor the hallways, and you can only go back in if you need to grab something out of there. Do not come here if you genuinely want help or want to get better, it feels like torture sitting in here and there has to be better facilities, as well as something done about this one.

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please visit https://ubhdenton.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Sandra Chaffin
3 months ago
1

My grandson Aaron Gower died within their facility 12 yrs ago.brain death.no help came to his room until it was too late.FE 22.Gave it 1 star to just post here.i am sure they will immediately take this down.They know they did it.My purpose is to WARN others.sandra gower chaffin

Zack Bekoscke
3 months ago
5

Good mental health behavorial hospital. Notable staff is: merideth, michael, josh, gina,and tiffany. The medication they give you however isn’t the best, I suffer from really bad delusions and schizophrenia and the meds just didn’t do it for me. Its not their fault its the system’s fault… I still take my meds they prescribed but I suffer (it’s just my condition). They really try to help and most of the other patients you meet are very diverse and stem from all backgrounds of life which is great! (its denton)! All of the staff are great people and truly try to help. Usually length of stay is 5-7 days and they will rehabilitate you. Im still going through a nasty divorce and if I got to choose any hospital it would be this one. They also have smoke breaks for tobacco smokers which is pretty nice because some behavioral hospitals do not have that option. Do not fear coming here and wondering if they will treat you right, they accept everyone from all backgrounds of life.

Response from the ownerInvalid relative date format:
Hi, Zack. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://ubhdenton.com/contact-us/. We hope to hear from you soon.
Lynn Collins
3 months ago
2

Food was awful. Staff were awesome

Response from the owner3 months ago
Hi, Lynn. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://ubhdenton.com/contact-us/. We hope to hear from you soon.
Mariah Cierra Turner
4 months ago
1

I would give it 0 stars if I could. This place caused me to have more trauma when I was in the kids unit than what I even originally had came in with. They don't care about your health or the people there. Legit doped me up on 7 meds without even giving me a proper diagnosis first to the point I almost died because my blood pressure dropped so low and I passed out. Then when i refused meds because they weren't even trying to help they kicked me out and sent me home without even giving it a thought. Every kid there (this was in 2021) made complaints on a certain male psych doctor to be fired and they didn't listen. Do not send your kids here by any means. Find another alternative because this place will just make the issues worse.

Response from the ownerInvalid relative date format:
Hi, Mariah. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://ubhdenton.com/contact-us. Thank you again.
Teboni Washington
4 months ago
1

I wish I could say our experience at UBH was positive, but unfortunately, it was anything but. As a parent, I put my trust in this facility to provide proper care for my child, but what happened instead was shocking and deeply disappointing. Despite my clear instructions, my child was given medication I never approved—on top of being overmedicated with a dangerously high dosage. The lack of oversight and disregard for my consent was not only negligent but could have had serious, even life-threatening consequences. What’s worse, when I raised concerns about this, there was little to no follow-up. No real accountability, no genuine effort to make things right—just avoidance and empty reassurances. Head Nuse Angela "Angie " never kept her word and followed up and made a bold statement she would handle the matter like it was her child. Paris Hood never followed up with Rct information or any after care for that matter so many pleasant voices filled with little to know action. Mental health care should be about healing, not harm. No family should have to go through the fear and frustration we experienced here. I can only hope this review encourages other parents to ask tough questions and demand transparency before trusting this facility with their loved ones. Light, Love and Endurance to the parents that are not allowing facilities nor "the system" to fail their child/children

Response from the ownerInvalid relative date format:
Hi, Teboni. Thank you for taking the time to review us. Please visit https://ubhdenton.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
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