UPMC

UPMC

100 N Bellefield Ave Pittsburgh, PA 15213

About UPMC

UPMC is a psychiatric hospital in Pittsburgh, Pennsylvania, specializing in mental health treatment and addiction disorders. They offer a wide range of diagnostic and treatment options for anyone who needs it. They accept Medicare, most insurance plans and out of pocket payments, and they have a financial assistance plan.

Their inpatient and specialty services cover mental health assessments, diagnosis and treatment. Assessments typically take place in the Psychiatric Emergency Services area by a trained specialist, and the diagnosis will determine a recommended plan or care options.

Your treatment plan is a team effort between you, the staff and anyone you decide to be part of your recovery. It could include individual or group therapy, social work, and case management services, plus education and or medication. The inpatient program can last one night to several, based on what you need.

UPMC has a comprehensive Behavioral Health Hospital Treatment Team with a number of different specialists and experts to provide custom treatment and a recovery plan for anyone dealing with mental illness.

Latest Reviews

Luke Anorak

7 months ago on Google

The staff are really great and they really listen to us!

Response from the owner2 months ago

Hi Luke, Thank you for sharing your kind words about the staff at UPMC Western Psychiatric Outpatient Services at Bellefield Towers. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an amazing day!

Kat Walk

8 months ago on Google

Place has horrible therapists and I felt like no one actually listened, never sent the referral for more treatment and never called back for follow ups. Terrible place rather wish I never wasted my time at such a piss poor establishment. Also DBT there is a joke

Response from the owner3 months ago

Hi Kat, The situation you describe at UPMC Western Psychiatric Outpatient Services at Bellefield Towers doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!

Katy Rose

9 months ago on Google

I was in PHP. The therapist, Christine Peng, assigned to me disliked me from the start, which other patients picked up on. She never allowed me to have my graduation day either, and instead has left me at home alone in crisis with no family or friends in this country with stitches in my arm from SH. So thanks, Christine! I ended the program feeling worse than I did at the beginning. She likely has connections to an ex that gave me my PTSD and can't put personal issues aside from work. Terrible therapist.

Response from the owner4 months ago

Hi Katy, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your experience with UPMC Western Psychiatric Outpatient Services at Bellefield Towers in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Inpatient

Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Eric Golden

Medical Director

Kregg Winkowski, MS, NCC, LPC

Director

Camellia Herisko, VP of Operations

Chief Nursing Officer

Contact Information

(412) 624-1000

Website

100 N Bellefield Ave
Pittsburgh, PA 15213

Get Help Now - 412-729-2267

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Reviews of UPMC

2.5/5 (24 reviews)

Google Reviews

2.5 (24 reviews)

Phoebe Rose

2 weeks ago

After doing copes eating disorder program twice and getting "discharged" (kicked out but they won't call it that) for missing three days in three weeks for being snowed in or sick and puking. After this happening twice, i must say I will be on deaths door before I consider seeking help again. Any help I received is completely minimized by the way I was treated after they decided to "discharge me".

Response from the ownerInvalid relative date format:

Hi Phoebe, We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience with UPMC Western Psychiatric Outpatient Services at Bellefield Towers in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.

Claudia Recchio

3 weeks ago

Faithful patient for 23 years I wanted to switch psychiatrists and did One time only allowed to switch She left with no explanation or never given a heads up or reason They assign me to random psychiatrist with horrible reviews I said no They said too bad so I quit after 23 years They have no loyalty and are treating people with mental struggles like cattle Don’t even bother

Hi Claudia, The situation you describe during your most recent experience with UPMC Western Psychiatric Outpatient Services at Bellefield Towers doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.

Kaley M

1 month ago

Don’t waste your time. I showed up for my assessment just for them to tell me that the person didn’t show up to do my assessment. That took weeks to get situated. Finally got a therapist and it was a male, when I requested a female. They finally fixed it, and I absolutely adored my therapist. She was a great help to me with my ocd and autism. Truly the best therapist I’ve ever had. She unexpectedly disappeared. I found out she was on medical leave. The date kept changing for her return which she was keeping me updated with. Totally nothing against her!! But after we lost contact, I contacted the office numerous times and left voicemails just to get no calls back. I don’t know if my therapist is never returning, if they have a different therapist that is suitable for me, or what to do. It’s been around three weeks of calling them. In April, I tried to schedule an appointment with my psychiatrist for sometime in May, and the soonest he could fit me in is in June. This place makes you feel uncared about and neglected. Sadly they don’t care about the mentally ill. I am unsure why people take these jobs in these types of fields when they do not care or have any respect.

Hi Kaley, We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience with UPMC Western Psychiatric Outpatient Services at Bellefield Towers in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.

Connor Griffin

2 months ago

Hi Connor, Thank you for rating your experience at UPMC Western Psychiatric Outpatient Services at Bellefield Towers and the quality of care you received during your visit. We greatly appreciate your feedback!

8 months ago

Hi Luke, Thank you for sharing your kind words about the staff at UPMC Western Psychiatric Outpatient Services at Bellefield Towers. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an amazing day!

9 months ago

Hi Kat, The situation you describe at UPMC Western Psychiatric Outpatient Services at Bellefield Towers doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!

Hi Katy, We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience with UPMC Western Psychiatric Outpatient Services at Bellefield Towers in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!

Gretchen Czech

11 months ago

Can't reach the front desk or nurses line. Always get sent to voicemail. Very frustrating when trying to get appointments settled for my aunt.

Hi Gretchen, We’re disappointed to hear about your recent experience trying to get in touch with UPMC Western Psychiatric Outpatient Services at Bellefield Towers. The situation you describe isn’t in alignment with our pursuit of excellence. Please consider calling the main line for UPMC Western Psychiatric Hospital, toll-free 1-877-624-4100, to get appointments settled for your aunt. We’d like to receive additional details from family members like you to improve future experiences for caregivers and patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!

Rachel Hollobaugh

1 year ago

Highly recommend the IOP (intensive outpatient program). Great group leaders, therapists, and psychiatrists. The only thing was it was very difficult to get ahold of someone to schedule the first appointment. But other than that, it was very helpful!

Hi Rachel, We appreciate you taking the time to share about your experience at UPMC Western Psychiatric Outpatient Services at Bellefield Towers. Your feedback is very important to us and valuable to other patients looking for high-quality care. We hope you have a wonderful day!

Brooke Mirenna

Bellefield saved my life. I’m beyond grateful for the wonderful, kind and hard working staff. Dr. Ismael is an absolute saint, Dar and Sylvia are the such beautiful souls, Leyna is an incredibly smart , supportive and kind therapist. Corrine is a wonderful and thorough nurse also. I recommend Bellefield to anyone. And thank you for saving my like Bellefield staff❤️

Lexi

They don’t answer their phone and take forever to return a call. Nice people. But I’m thinking of admitting myself so I can get the help I need. My psychiatrist is fine but I’d there is an emergency he’s not available

Dan Paw

2 years ago

Therapists leave all the time I went through 3 therapists in less than a year and a half. The psych doctor he is no good he doesn't do anything no matter what. I have a medical marijuana card and he put cannabis use disorder in my record but was fine with prescriptions of controlled substances, as soon as I disclosed medical marijuana use he stopped caring and stopped doing anything for my symptoms highly recommend against this place. UPMC mental health care is over worked underpaid and they don't care. There is no continuity of care for therapy and their psych docs live in the 18th century.

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