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A New Leaf – Health Services

868 East University Drive Mesa, AZ 85203
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A New Leaf - Health Services AZ 85203

About A New Leaf – Health Services

In the culturally diverse and growing community of Mesa, Arizona, you’ll find the community focused organization A New Leaf Health Services. Since 1971, this organization has been supporting children, adults and families throughout the region who are facing struggles in life because of a mental health crisis, unexpected loss or another unfortunate life changing event.

The aim of A New Leaf is to provide individuals and families with the support services they need to lift them up when life has pushed them down. Offering compassionate care, A New Leaf provides social support services, mental health support, educational workshops and other programs that will help improve the quality of your life. While they don’t provide dedicated substance abuse programs here at A New Leaf, they can help connect you to different organizations within the community for the proper assessments and treatments you need to lead a healthy life.

Community Care Directly from the Community

Sitting on the board of A New Leaf are members of the community including educators, business owners and everyday residents. This diverse board is valuable because they recognize the ever changing needs of the community and help to ensure there are quality programs and services that will address these needs. Their dedication to community includes Spanish services and accessible care no matter who you are, your socioeconomic background or what life challenges you’re facing.

Specialized Support

If you’re working through an addiction struggle, you may be experiencing other adverse challenges in life including housing, food and financial insecurity. Many other people in recovery, especially women and children, may be the victims of domestic violence or lack of parental support.

At A New Leaf, these struggles are addressed specifically through the dedicated and targeted services available here. Many of these services are offered in their outpatient setting, but the staff here can connect with you in a home or community setting to offer a more interpersonal approach to care.

Latest Reviews

Jamie Pageler
2 months ago on Google
1
Absolutely horrible
Catie
4 months ago on Google
1
Impossible to get a hold of. It states you can call for rental assistance from 2 to 3 on Thursday s but it only lets you call until 2:30. If you actually have someone answer the phone they give you no time to get all the paperwork you need to get help. My family had to get an important paper for DES and the lady only gave until the next to get it which was impossible. It shouldn t be this hard to get help. I have been trying to call to get another appointment for two weeks with no help. It s sad that they made it this hard to get help, especially when you are about to lose your home. Very disappointed. I pray no one loses their home hoping for help from this place, that s what is about to happen to my family.
Response from the owner4 days ago
Hi Catie, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Amanda Wood
5 months ago on Google
1
Literally a building that when you enter .... they have no Resources, very little knowledge of resources, and we were literally told, "we don't help people here, we are just an office"..... then why have the doors open to the Public. It's this particular location that we experienced this... not ALL New Leaf locations.
Response from the owner4 days ago
Hi Amanda, thank you for your feedback. The administrative building is an office space, but to get connected to more resources please reach out at 480-969-4024.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Michael Hughes

Chief Executive Officer

Joe Dulin, CFRE

Chief Philanthropy Officer

Catherine Dyciewski

Chief Administrative Officer

Kathy Di Nolfi

Chief Program Officer

Nicole Salter, LCSW, CPHQ

Chief Clinical Officer

Dawn Noonan

Chief Operating Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1795

Contact Information

Phone icon (602) 223-4333
Building icon

868 East University Drive
Mesa, AZ 85203

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Mesa

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Reviews of A New Leaf – Health Services

3.4/5 (100 reviews)
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Reviews

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Date Submitted
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Google Reviews

3.4 (100 reviews)
MissSexyyy SssabrinaaaMontgomeryyy
1 month ago
4

Response from the ownerInvalid relative date format:
Thank you so much for the positive feedback, we do our best to make an impact in the community and make an impact for those in need!
Jamie Pageler
2 months ago
1

Absolutely horrible

Response from the ownerInvalid relative date format:
Hi Jamie, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.<br>
James Leer
3 months ago
5

Response from the ownerInvalid relative date format:
Hi Jim! Thank you so much for the positive feedback, we do our best to make an impact in the community and make an impact for those in need!<br>
Catie
4 months ago
1

Impossible to get a hold of. It states you can call for rental assistance from 2 to 3 on Thursday’s but it only lets you call until 2:30. If you actually have someone answer the phone they give you no time to get all the paperwork you need to get help. My family had to get an important paper for DES and the lady only gave until the next to get it which was impossible. It shouldn’t be this hard to get help. I have been trying to call to get another appointment for two weeks with no help. It’s sad that they made it this hard to get help, especially when you are about to lose your home. Very disappointed. I pray no one loses their home hoping for help from this place, that’s what is about to happen to my family.

Response from the ownerInvalid relative date format:
Hi Catie, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Amanda Wood
5 months ago
1

Literally a building that when you enter .... they have no Resources, very little knowledge of resources, and we were literally told, "we don't help people here, we are just an office"..... then why have the doors open to the Public. It's this particular location that we experienced this... not ALL New Leaf locations.

Response from the ownerInvalid relative date format:
Hi Amanda, thank you for your feedback. The administrative building is an office space, but to get connected to more resources please reach out at 480-969-4024.
Niecy Catz
11 months ago
1

I was placed at Phoenix Bridge at the old sleep Inn. I was only there for 2 weeks, but what a nightmare. The first day I was there I was walked in on while I was dressing, a week later was told my partner "stinks" and everyone thinks so, so they will kick us out. Then after two weeks, this same, young, African American man knocks on my door and we say we're here, but that was not good enough, he had to knock again and make sure we opened the door wide so he could see in the room, but that wasn't good enough, he stuck his foot in my door and got in my face in a threatening manor and yelled at me, saying I'm lucky he doesn't just go up in my room. He then comes back with two officers and most of the staff to kick us out in 110 degree heat for 3 days for no reason. I had two little dogs and when we were out on the sidewalk, we asked for water which they refused. Because one on my dogs was recovering from an illness, he overheated and died from this interaction. They knock on your door 4X a day and sometimes there are knocks and no one is there. I think they are messing with your head. They kept saying it's part of the program, but never could quite figure out what the program was, except maybe to break your spirit. Absolutely horrendous organization. I could go on and on.

Response from the ownerInvalid relative date format:
Niecy, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns about Phoenix Bridge. You can always reach out to staff for support. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Brandy Durham
1 year ago
5

Very helpful, nice, and very caring. Thanks so much for your help.

Response from the ownerInvalid relative date format:
Hello Jacob, thank you so much for the positive feedback!
Wes N
1 year ago
1

Hard to contact

Response from the ownerInvalid relative date format:
Wes, we do our best here at A New Leaf to give everyone a positive experience in our programs. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Tiesha Lanier
1 year ago
1

I thought I was ok when I moved to new leaf hotel at sleep inn behind the airport but I’ve been experience bullying by staff their and other people also have too..do to I already have two jobs and got a appointment with rapid rehousing to start looking for my place..the new leaf staff put me and other people out just because they feel they can..I go to work everyday and and mind my business until the staff wants to bully me for no reason.. so I spoke up and it never gets handled..it lead me to be back homeless and I’m asking for a reason to why I’m getting put out they giving me no reason to do so..no one wants to get bullied by people who’s supposed to help them and they are not helping me..I’ve helped myself..the staff is out of control in that place and I need help..I don’t have money to spend on hotel rooms and food..when I should be saving up so when I get ready to live back on my own..the staff really is wrong and no one is doing anything about it..got so bad to the point they constantly will call the police on you for no reason and all the police will tell us to do is record everything..which I did because these people/staff do not go by the book on their own rules..it’s the weekend and they know I can’t get any help to call anyone about this..ITS REALLY OUT OF CONTROL IN THAT PLACE..someone needs to help us..adding a update on 4/5/2024 because I don’t know why y’all felt the need to comment on my review and lie about making sure everyone is good..play with someone else because I’m not gonna sit here and act like I don’t see y’all lieing and still be extra annoying to people..you people in new leaf do not help nobody and I have proof too/videos/receipts..I don’t have no patience to play about my livelihood..yall made me spend money I don’t have or my family and to know y’all just was doing the whole helping the homeless all wrong and didn’t care to correct it when I was asking you to..yall put me out and had no reason literally..so lie on someone else review..don’t play with me please

Response from the ownerInvalid relative date format:
Tiesha, we do our best here at A New Leaf to give everyone a positive experience in our programs. We will pass on your concerns about the Sleep Inn shelter. If there is anything we can do, please reach out at 480-969-4024 to share more feedback.
Amanda Banks
1 year ago
1

They're impossible to get a hold of. You'll never get through. Act like they care on paper but you literally will never get a hold of a live person. You have to call at certain times and pray to God you're the one that gets through. In 3 years I've literally never gotten a hold of anyone. Thanks for helping 🙄

Response from the ownerInvalid relative date format:
Hello Amanda, and thank you for reaching out. We understand that it can be difficult to get through on the phone for assistance. A New Leaf receives thousands of calls for every call we are able to answer due to enormous community need. Due to the terms of the funding we are given to operate this program we simply do not have enough resources or staff to answer these calls.<br><br>While we do assist thousands of Mesa residents with rental and utility assistance, many are not able to get assistance. Please continue calling, or contact 211 for additional options.
Gail Thornton
1 year ago
2

Trying to donate:; only 1 call back, no follow up.

Response from the ownerInvalid relative date format:
Hello Gail! If you are looking to donate please call our Philanthropy office at 480-464-4648 and we would be happy to help.
Jeremy Short
1 year ago
5

New Leaf has been an absolute blessing to me and mine ! Thank you New Leaf staff !!!

Response from the ownerInvalid relative date format:
Jeremy, thank you so much for the positive feedback, we do our best to make an impact in the community and make an impact for those in need!
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