AllHealth

I want to begin this review with the context of my personal outlook on things— I was very open minded when I was sent to this facility on October 2nd of this year, was genuinely searching for psychiatric help, and have been hospitalized before this (I was sent to Highlands Behavioral Health prior, I recommend it positively despite their rather negative reviews online), but my experience at the Bridge House was anything less than helpful (or safe, or comfortable, or productive). I originally self-admitted myself to be taken to an in-patient facility from my college counseling office, and was taken to the Porter Hospital psychiatric unit of the ER to be assessed (because for some reason, they had to assess whether or not I actually needed to be admitted somewhere, despite me admitting myself to do so anyway). Beyond that, I was in this segment of the ER there for about 13 hours after refusing admittance to the ward in the same hospital, while the staff were supposedly reaching out to other facilities to get me admitted elsewhere. The Bridge House was one of the first to respond and take my insurance, and I was transported there by ambulance from the Porter Hospital. My intake went smoothly, and the staff were very kind. They do allow you to have your phone in this facility, though they do put stickers over the cameras. I was informed that there was a set schedule of groups, meal times, and otherwise things to attend throughout the day in the facility. However, the longer I stayed here, I realized that was not the case. Over the course of my 3 day stay here (I stayed here for the duration of my 72 hour hold, and only for that duration. I did not want to stay any longer than that strictly because of the conditions), there was only 3 groups that were run (despite the entire schedule of several groups supposedly happening per day), and I was the only one to attend any of them. The section of this facility I was put in was supposedly for more acute disorders, and the other patients had little to no functionality regarding their stay there. And from one mentally ill person to another, I don't mean that in a discriminatory way, I mean that as in they literally could not function on their own whatsoever, and without staff intervention, were completely helpless on their own. I was put in this sector because I was unknowingly mislabeled as having a brain injury of some kind— I do not. Because of that, I did not receive the adequate care I expected, as groups were not normalized in this sector, and neither was any social interaction whatsoever. The only other patient I ever really extensively talked to offered to literally kill my abuser when they were discharged, to which I politely declined, but I was still dumbfounded by the sheer state of things at this facility. The walls in my room were smeared with miscellaneous unknown substances, the meals given to us were somehow worse than my college dining hall food, the snacks given to us were minutely appetizing, and the bathrooms were regularly slightly flooded. During my stay here, most residents just slept in their rooms, blankly stared out the windows in the main lobby, or paced around the facility without anything to do. I personally colored for a few hours, wrote in the journal that was given to me, spent countless hours on my phone, and took several naps a day. The staff occasionally turned on the TV for me to watch in the main lobby, though the DVD player they offered for us was non-functional and the TV was supposedly only allowed on during certain types of the day (usually at night, for 1-3 hours). Beyond just the conditions and lack of any productive activity for the patients in this place, the staff were somewhat helpful, but were usually just clustered somewhere in the lobby casually conversing with one another. They were helpful if you were able to go up and ask them for what you needed, but beyond that did not reach out to patients personally to ensure they were taking care of their hygiene, eating adequately, etc. I was put on two new medications, which were helpful.

I admitted myself there for one month of mental health treatment I was infected with RADIATION, at no cost...Had a mental meltdown down, I even taught a yoga class in the morning at 7:30 am until 7:50 am... STAFF WAS VERY NICE...THANK YOU...

So I was a patient here about June 23rd I overdosed on medication and came here in wake up very confused on where i was and I screamed really loud and panicked one of the staff came in and said be an Adult and stop crying I was very confused and just to add to this I am Legally blind they took my guide stick away I kept running into walls and they gave me a wheelchair when I tried reaching for the braille by the door I fall out the wheelchair due to medication that I tried to kill myself with still In my system and the girl didn't help me up back in the wheelchair she just stood there watching me just to get back In it myself first it's a illegal to take someones guide stick who is visually impaired I am about to file a lawsuit I spoke with lawyer about it and said not only it's illegal but I can sue the crap out of these guys cause I could of got hurt due to my vision it's a big safety hazard and liability