Leaving my old life felt like falling off a cliff. But here, I felt safe for the first time in years. The women-only setting helped me open up. Staff were kind and really listened. Some things felt a little strict, but I needed structure. I’m learning to trust myself again ...
About BayView Professional Associates – Mobile
AltaPointe – BayView Professional Associates – Mobile is a drug and alcohol rehab center in Mobile, Alabama. They provide outpatient addiction treatment and mental health care.
This facility specializes in treatment for children and their families. Programming is available for children aged three through 19.
Outpatient Treatment
Program attendees may be treated for substance abuse issues and emotional or behavioral issues. Treatment consists of assessment, evaluation, psychiatric services, behavior modification, systemic family therapy, cognitive behavioral therapy, play therapy, expressive therapies, case management, and social skills training. Additionally, Transcranial Magnetic Stimulation is available for depression treatment.
Insurance Coverage
BayView is in-network with Blue Cross Blue Shield, United Health Care, Aetna, Cigna, Humana/LifeSync, Value Options (Beach Health), Medicare, Healthsprings, TRICARE, American Behavioral, and many national EAP carriers. Be sure to verify coverage and out-of-network benefits directly with your provider.
Latest Reviews
Absolutely avoid at all costs. Not only is this place a revolving door for psychiatrists but I found the front desk workers to be incredibly inattentive and rude during the two year period I was a patient here. I went through several psychiatrists which created obstacles for getting my medication on time. I often ended up waiting months to get meds, paperwork and had to call over and over again to get something as simple as an appointment set up. My final straw was when I scheduled a telehealth appointment a month out. During that month period, no one bothered to call me to tell me I would have a new psychiatrist who didn't feel comfortable prescribing me my meds without meeting me in person. After a month had passed, I got into the meeting room only to find my psychiatrist was late. He never arrived. Instead, I got a call from the front desk saying I could still have my appointment but I would not be able to get any refills. At this point, I informed them I'd be seeking a new office. Do yourself a big favor and stay far away, unless you enjoy having your time wasted.
Response from the owner2 months ago
Conor, thank you for your feedback. We're sorry to hear about your experience and understand your frustration. Your concerns are important to us and will be shared with our team. If you would like to provide anything further you can send us an email to info@altapointe.org. Kindly, April
My experience here in the past was poor. I started visiting the Fairhope office with much more success about a year ago. However I have been coming back to the Mobile office for the past few weeks, and while I can only speak on the staff I interact with, my experience currently has improved greatly and I have no complaints.
Worst staff that I ever had to deal with they won t release any medical documents good luck
Response from the owner2 months ago
Hi Leonardo, We're sorry to hear that we didn t meet your expectations. Your feedback is important to us, and we d appreciate the opportunity to learn more. Please feel free to reach out to us at info@altapointe.org. Best, April 
Rehab Score
Our Methodology
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6.8 / 10
Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff & Accreditations
Staff
John Conrad
Assistant Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 1389
Contact Information
(251) 450-2250 
1015 Montlimar Dr
Mobile, AL 36609
Get Help Now - 334-316-9774
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Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW
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