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EastPointe Hospital

7400 Roper Lane
Daphne, AL 36526
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AltaPointe - EastPointe Hospital AL 36526

About EastPointe Hospital

Inpatient care usually serves as a starting point for those new to recovery because it’s the highest, most intensive level of care. By starting here, you can get a good view of what methods and techniques are involved in treatment at all levels, plus you’ll have 24 hour care during your stay. EastPointe Hospital is an inpatient program, though they may refer you to other programs for less intensive levels of care as needed.

EastPointe Hospital treats many different forms of behavioral challenges and mental illness. What stands out to me is the inclusion of some very complex problems, like post traumatic stress disorder. To me this illustrates the experience and skill of their staff and their desire to provide far reaching mental health care.

Similar Rehab Centers

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Latest Reviews

LMCB 12282
1 month ago on Google
4
Leaving a review on purely the juvenile side. Firstly it does offer benefits and the staff do try to help you out to the extent of their ability to, though the amount of care or help you get is Highly dependent on what staff is working in your unit on that specific day so at times its iffy to say the least, they do offer schooling Wich is a plus. Laundry is done for you if you set it within a laundry basket at the end of the day Wich is also great as well as 3 meals Breakfast,Lunch,Dinner. and 3 snacks a day. You usually get put in a room with a roommate but if your a no roommate person (The reason you sent there usually) Decides if you are an no roommate person and not allowed to have one. Things this place needs... Firstly some roommates are disgusting and cant clean up after themselves and it unhygienic would be nice to have someone clean it out. Secondly more availability to people who CAN change things for example, medicine,room,portions of food. all of that and get your stuff brought in approved... because doctors are only available at certain times and you cant just sit down and talk when you want Wich kinda sucks but I do understand they have stuff to do. Thirdly from a patient perspective it seems sorta-kinda understaffed and like their underpaid sometimes by the way some staff just don't care.. you ask them for something and their dismissive or tell you to shut up. All and all if some issues are fixed and certain things are improved upon this could help more people in the future, I hope this review is taken into consideration and maybe things could be changed? like reviewing staff behavior towards the youth side. Thoughtfully -Cw Patient (used a different account, all we had.)
Lou Alexander smith
4 months ago on Google
5
Love the staff there want to go back
Response from the owner1 month ago
Thank you for your feedback, Lou!
April
Meghan Miner
9 months ago on Google
1
I was admitted here after a suicide attempt and was here for 16 days. Some staff are really great but a lot will legit completely ignore you when you talk to them (one CNA named Whitney for example). She wouldn’t even look up when you said her name and asked a question. One girl refused to give my roommate her hygiene stuff even though she was sitting right in front of the door which had the hygiene stuff in it. Her reasoning was that she had already had to open the door 3 times and so I just shared my stuff with my roommate. The food is terrible and they don’t give enough food I felt like I was starving the whole time. We aren’t allowed to color even with crayons except for two times a day for 30min-1hr. The chairs are so hard you’ll get hemorrhoids from sitting in them after a while. There is no actual therapy. The first week I was there I was begging to be taken to jail because jail was better than being at eastpointe. If you have a loved one never ever send them here if you care about them even just a little.
Response from the owner1 month ago
Hi Meghan,

Thank you so much for taking the time to share your thoughts with us. I’m sorry to hear that we didn’t meet your expectations, and I understand how disappointing that can be. Your experience is important to us, and we would love to learn more so we can make things better. Please don’t hesitate to reach out to us at info@altapointe.org.
Thank you,
April
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Rehab Score

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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

EastPointe Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) are designed for clients in early recovery and those at an elevated risk of relapse. Clients in IOP attend outpatient therapy sessions for a minimum of nine hours per week but clients may receive as many as 20 hours of IOP treatment weekly. Sessions generally occur in 3-5 hour blocks, in which time clients engage in some combination of medication assisted treatment (MAT), psychotherapy, recovery skills training, or complementary care.

At certain points in the recovery process, it's important to have medical support available around the clock, and 24-hour clinical care in Alabama offers a safe environment in which you can begin your recovery journey. This feature offers constant supervision in situations like medical detox, where a team of professionals are on hand to ensure the withdrawal processs is performed safely and comfortably.

Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism, also called alcohol use disorder (AUD), is defined as an impaired ability to stop or control drinking alcohol despite negative consequences. Whether the condition is mild, moderate, or severe, effective treatment is available through alcohol rehab in Alabama. Evidence-based therapies, mutual-support groups, and medications have all proven effective treatments alcohol addiction.

Drug rehab in Alabama provides medical or psychotherapeutic treatment for drug dependency. Methods of treatment often include a combination of medication, counseling, and recreational therapies.

opium iconOpioid Addiction

You can find comprehensive substance abuse treatment in Alabama. Typically, drug and alcohol rehabs provide a full continuum of care including medically assisted detox, inpatient, outpatient, dual-diagnosis, and partial hospitalization. With a comprehensive substance abuse evaluation, addiction experts provide individualized treatment plans to cater to your individual needs. These programs address substance use disorders using evidence-based therapies like cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT), counseling, and recovery support groups.

Dual-diagnosis addiction treatment in Alabama is a comprehensive approach to treat co-occurring substance use disorders and mental health conditions. Expert clinicians utilize evidence-based therapies, such as cognitive behavioral therapy, or dialectical behavioral therapy to address addiction and co-occurring mental health challenges. Offering various levels of care, including outpatient, inpatient, or partial hospitalization programs — dual-diagnosis treatment programs can be tailored to meet your needs.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy provides men and women in Alabama a supportive environment where they can share experiences, build connections, and receive encouragement from their peers who are facing similar challenges with drug addiction and co occurring mental health conditions.

Individual therapy for drug and alcohol addiction involves one on one sessions with a therapist to address the psychological and behavioral aspects of addiction. Your therapist may use Cognitive Behavioral Therapy, Dialectical Behavior Therapy, or Motivational Interviewing to help you develop coping strategies and work towards long term sobriety.

Staff & Accreditations

Staff

Tuerk Schlesinger

CEO

Sandra Parker, MD

VP & CMO

Megan Griggs

Chief Clinical Officer of Adult & Crisis Services

Cinda Knight

Chief Nursing Officer

April Douglas

Director of Public Relations

Olivia Nettles

Chief Clinical Officer, Child & Primary Care Services

Alicia Donoghue

VP & Chief of Staff

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Alabama

Contact Information

Building icon

7400 Roper Lane
Daphne, AL 36526

Reviews of EastPointe Hospital

3.16/5 (19 reviews)
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7
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1578947368421 (19 reviews)
LMCB 12282
1 month ago
4

Leaving a review on purely the juvenile side. Firstly it does offer benefits and the staff do try to help you out to the extent of their ability to, though the amount of care or help you get is Highly dependent on what staff is working in your unit on that specific day so at times its iffy to say the least, they do offer schooling Wich is a plus. Laundry is done for you if you set it within a laundry basket at the end of the day Wich is also great as well as 3 meals Breakfast,Lunch,Dinner. and 3 snacks a day. You usually get put in a room with a roommate but if your a no roommate person (The reason you sent there usually) Decides if you are an no roommate person and not allowed to have one. Things this place needs... Firstly some roommates are disgusting and cant clean up after themselves and it unhygienic would be nice to have someone clean it out. Secondly more availability to people who CAN change things for example, medicine,room,portions of food. all of that and get your stuff brought in approved... because doctors are only available at certain times and you cant just sit down and talk when you want Wich kinda sucks but I do understand they have stuff to do. Thirdly from a patient perspective it seems sorta-kinda understaffed and like their underpaid sometimes by the way some staff just don't care.. you ask them for something and their dismissive or tell you to shut up. All and all if some issues are fixed and certain things are improved upon this could help more people in the future, I hope this review is taken into consideration and maybe things could be changed? like reviewing staff behavior towards the youth side. Thoughtfully -Cw Patient (used a different account, all we had.)

Lou Alexander smith
4 months ago
5

Love the staff there want to go back

Response from the owner
Thank you for your feedback, Lou!
April
Randall Ingram
8 months ago
1

Response from the owner
Hi Randall,
We’d appreciate the opportunity to learn more about your rating. Please feel free to email us at info@altapointe.org so we can better understand your experience and improve our service.
Kindly,
April
Meghan Miner
9 months ago
1

I was admitted here after a suicide attempt and was here for 16 days. Some staff are really great but a lot will legit completely ignore you when you talk to them (one CNA named Whitney for example). She wouldn’t even look up when you said her name and asked a question. One girl refused to give my roommate her hygiene stuff even though she was sitting right in front of the door which had the hygiene stuff in it. Her reasoning was that she had already had to open the door 3 times and so I just shared my stuff with my roommate. The food is terrible and they don’t give enough food I felt like I was starving the whole time. We aren’t allowed to color even with crayons except for two times a day for 30min-1hr. The chairs are so hard you’ll get hemorrhoids from sitting in them after a while. There is no actual therapy. The first week I was there I was begging to be taken to jail because jail was better than being at eastpointe. If you have a loved one never ever send them here if you care about them even just a little.

Response from the owner
Hi Meghan,

Thank you so much for taking the time to share your thoughts with us. I’m sorry to hear that we didn’t meet your expectations, and I understand how disappointing that can be. Your experience is important to us, and we would love to learn more so we can make things better. Please don’t hesitate to reach out to us at info@altapointe.org.
Thank you,
April
Overall Experience
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