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AltaPointe Health Outpatient – Fairhope

372 South Greeno Road Fairhope, AL 36532
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AltaPointe - Oasis Adult Intensive Outpatient AL 36532

About AltaPointe Health Outpatient – Fairhope

AltaPointe Health Outpatient – Fairhope, located in Fairhope, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services. Specialty rehab programs at AltaPointe Health Outpatient – Fairhope include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. AltaPointe Health Outpatient – Fairhope has received accreditations from the state of Alabama and The Joint Commission.

Latest Reviews

Tyra Peterson
1 week ago on Google
5
The ACT Team has been a very important part of my life. They have helped increase my independence and therapy has helped me live one day at a time and helped with boundaries. Catie is sweet and thorough. The whole ACT team really does their homework to help me.
Response from the owner1 week ago
Hi, Tyra!
Thank you so much for your review. We’re glad to hear you’re doing well and that our ACT team has been such a help. I’ll be sure to share your kind feedback with everyone.
Thanks again,
April
arijen1
1 week ago on Google
5
Have been going to Alta Pointe Health -Fairhope for a few years now, and I have to say everyone there is a true pleasure to be around, from front desk personnel, who are always there with a smile and maybe a quick joke or two, to Crystal, the nurse, Who I only recently just met, but was very sweet with kind words of encouragement, and Catie, my wonderful PA, Who is always there with a smile and calming demeanor, and is always happy to answer any question I have even if not related to why I’m there. Thank you all so much for your help and support Jeff
Response from the owner1 week ago
Jeff, thank you for your kind words! We’re grateful for your trust and so glad to hear our Fairhope team has made you feel supported and cared for. We’ll be sure to share your compliments with everyone.
Kindly,
April
Charles Turner
3 weeks ago on Google
5
I cannot say how amazing the staff and PA Katie at AltaPointe have been to me. The genuine caring attitudes and professional treatment and follow up has made me feel like I truly matter! I was in a dark and terrible place at one point. Katie has made me feel like I can be proud of my progress and know she genuinely cares about ME! Kudos to all these devoted caregivers. I hope you all realize what a jewel and life affirming PA you have in Fairhope. I know I do!
Response from the owner1 week ago
Hi Charles!
Thank you for sharing your experience! We are happy to hear how much Katie and our team have made a difference in your life. Your kind words mean a lot, and we’ll be sure to share your gratitude with everyone.
Kindly,
April
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

12 step programs are often considered the standard model for addiction recovery. They're based on the use of spiritual principles to support a gradual psychological, emotional, and spiritual shift to remediate the root causes of one's addiction. Treatment depends primarily on per coaching (sponsorship) and group recovery meetings. Though rooted in spiritual principles, participants do not need to be religious and sessions are non-denominational. Specialized groups, including meetings for seniors, teens, and family members, are often available.

heart-hands iconIntervention Services

A drug intervention in Alabama is an organized attempt to convince someone they have a substance use issue and that they need treatment. During an intervention, loved ones share their concerns about the person's substance use and encourage them to get help. A professional can provide guidance and support for this effort through intervention services, to help participants avoid missteps and increase the success of the intervention.

medically-assisted-detox iconMedically Assisted Detox

Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Alabama provides medical or psychotherapeutic treatment for drug dependency. Methods of treatment often include a combination of medication, counseling, and recreational therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy for drug and alcohol addiction involves one on one sessions with a therapist to address the psychological and behavioral aspects of addiction. Your therapist may use Cognitive Behavioral Therapy, Dialectical Behavior Therapy, or Motivational Interviewing to help you develop coping strategies and work towards long term sobriety.

Rehab treatment in Alabama often involves motivational interviewing (MI). This is an evidence based approach that helps you discover your own interest in change. You'll decide for yourself what next steps you're willing to commit to in order to reach your goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're experiencing relationship challenges, couples therapy in Alabama can help you work through those difficulties. You and your partner will meet with a professional therapist to work on current issues and strengthen your relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills are an essential part of addiction recovery. These skills help you succeed in day to day life and live independently. They fall into three main categories: interpersonal skills, thinking skills, and self awareness. Treatment involves developing these skills for a successful recovery.

Staff & Accreditations

Staff

Tuerk Schlesinger, MBA

CEO

Olivia Nettles, LPC, NCC

Chief Clinical Officer, Child & Primary Care Services

Megan Griggs, MS

Chief Clinical Officer, Adult & Crisis Services

Jarrett Crum, MSW

Chief Hospital Officer

Sandra Parker, MD

CMO

Alicia Donoghue, SPHR

Chief of Staff

Steve Dolan

VP of Administrative Services

Traci Jones

CFO

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Alabama

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact Information

Building icon

372 South Greeno Road
Fairhope, AL 36532

Rehab in Cities Near Fairhope

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Reviews of AltaPointe Health Outpatient – Fairhope

3.53/5 (32 reviews)
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4.5

If the person wants the recovery will be successful, otherwise the improvement will not be useful. It depends.

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (31 reviews)
Tyra Peterson
1 week ago
5

The ACT Team has been a very important part of my life. They have helped increase my independence and therapy has helped me live one day at a time and helped with boundaries. Catie is sweet and thorough. The whole ACT team really does their homework to help me.

Response from the owner
Hi, Tyra!
Thank you so much for your review. We’re glad to hear you’re doing well and that our ACT team has been such a help. I’ll be sure to share your kind feedback with everyone.
Thanks again,
April
arijen1
1 week ago
5

Have been going to Alta Pointe Health -Fairhope for a few years now, and I have to say everyone there is a true pleasure to be around, from front desk personnel, who are always there with a smile and maybe a quick joke or two, to Crystal, the nurse, Who I only recently just met, but was very sweet with kind words of encouragement, and Catie, my wonderful PA, Who is always there with a smile and calming demeanor, and is always happy to answer any question I have even if not related to why I’m there. Thank you all so much for your help and support Jeff

Response from the owner
Jeff, thank you for your kind words! We’re grateful for your trust and so glad to hear our Fairhope team has made you feel supported and cared for. We’ll be sure to share your compliments with everyone.
Kindly,
April
Charles Turner
3 weeks ago
5

I cannot say how amazing the staff and PA Katie at AltaPointe have been to me. The genuine caring attitudes and professional treatment and follow up has made me feel like I truly matter! I was in a dark and terrible place at one point. Katie has made me feel like I can be proud of my progress and know she genuinely cares about ME! Kudos to all these devoted caregivers. I hope you all realize what a jewel and life affirming PA you have in Fairhope. I know I do!

Response from the owner
Hi Charles!
Thank you for sharing your experience! We are happy to hear how much Katie and our team have made a difference in your life. Your kind words mean a lot, and we’ll be sure to share your gratitude with everyone.
Kindly,
April
Everette Minchew
1 month ago
5

They're awesome.

Response from the owner
Thank you, Everette! We appreciate your five-star review!

April
Casey Miller
1 month ago
5

The act team services is fantastic all services are really good friendly people to see Chris Vajner

Response from the owner
Thank you for taking the time to leave us a review. We appreciate your feedback and will share it with the team.
Kindly,
April
Ashley Logan
1 month ago
5

I really love seeing my therapist, Charlene! She is so nice, and we really have a good session everytime! Catie is also very understanding and patient with me as I am navigating life after cancer. It has been hard for me and they both have been the best!

Response from the owner
Hi Ashley! Thank you for taking the time to share your experience with us. We truly appreciate your kind words and will be sure to share them with our team.
Kindly,
April
Scott manning
1 month ago
5

I've been seeing Catie four years I moved over from the mobile clinic to follow Catie here. She always listens and helps me out.

Response from the owner
Hi Scott! Thank you so much for sharing your experience. We truly appreciate your feedback and will pass it along to our team!
Kindly,
April
Robert Wahlquist
1 month ago
5

Lakia is a wonderful casemamage r.great attitude and personality.as well as Casey..they care about there job.my experience with lakia and Casey has been a good one.katie is a great doctor.ive enjoyed all my visits with Katie..she listens to me.very observant.

Response from the owner
Thank you, Robert! We appreciate your feedback and will share it with our team.
Thanks again!
April
Sarah-Olivia Marie Herbert
1 month ago
5

I’ve been seeing Mary for a while now and she is truly incredible. She’s compassionate, real, and has helped me through so much. I honestly don’t know where I’d be without her. She makes every session feel like a safe space and genuinely listens and cares. The front desk experience hasn’t always matched that same energy. I wish the staff up front were more warm or understanding especially in a mental health setting but I try not to let that take away from how amazing Mary is. If you’re looking for a great therapist, Mary is absolutely worth it.

James Mitchem
2 months ago
5

Austin was very helpful and just a very nice person to help out with my life! Thank you!

Response from the owner
Hi James!
Thank you for the five-star review and thoughtful feedback. We appreciate you taking the time to share your experience and will pass your comments along to the team.
Thanks again,
April
Steven Davenport
3 months ago
5

Hadnt been here in a minute but when i missed appointment in foley they helped me get my shot. Aot mike amazing helped me thru alot.

Response from the owner
Steven, Thank you for your feedback! We appreciate your review and are so glad to hear that we were able to support you. Your kind words mean a lot to our team.
Thanks so much!
April
Brian Harris
3 months ago
2

I love Ms. Ales. She is such a great clinician. Previous to this, I had Dr. Wilson - equally fantastic. So, why am I giving two stars? They have the most rude, least professional office, I have ever had the displeasure of dealing with. I've had multiple appointments canceled on me, by them, on short notice - or, appointments that were just not even scheduled. Altapointe people, you can see this on my record. "Operator 4" in particular, is the most rude. She works at their central office in Mobile, and is verbally condescending and mean. Do they not understand the nature of their medical specialty? I wish they'd clean up their administrative side. They do have good providers. I would like to add: the front desk staff in Fairhope is great. The call center is one of the least professional units of business I've ever experienced. And, that is saying something. Altapointe needs to take a deep, and serious, look at their hiring practices in their central office. Do we have the right people working with this particular crowd? This is a field focusing on psychotherapy and psychology. Do you think people going through mental health struggles would want to go through this? "Operator 4" provided me the name of the individual in charge of this department, as this is only one of MANY poor experiences I've had with this call center. I plan on sending a letter in writing, as well as reporting to the Alabama Mental Health Authority's central commission - Altapointe is the state agency in this region. The providers are beloved. But if this staff continues the way they are, I am almost certain they've caused actual trauma (imagine being autistic and being condescended upon like that). People with complex C-PTSD can be triggered from things like this, as well. This seems like a systematic problem. Provide good, caring staff - round it out with anyone who's willing to answer the phone - and a staff that absolutely cares nothing about you, what you are going through, and they will look down upon you.

Response from the owner
Hi Brian,
Thank you for sharing your thoughts with us, even though your experience wasn’t what you hoped for. We value your feedback and will pass it along to our team as we work on making improvements. We’re committed to providing a great experience moving forward.
Kindly,
April
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