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Change Health Systems – Hagerstown

7 N Potomac Street, Suite 101 & 102
Hagerstown, MD 21740
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About Change Health Systems – Hagerstown

Change Health Systems Hagerstown is a provider of outpatient services in Hagerstown, Maryland to assist you in your recovery from substance use disorder. They provide services to people of all age ranges including adults, seniors, adolescents, and children. They are committed to supporting you and all your goals.

What strikes us most about Change Health Systems is their location. The facility is just a short drive away from Antietam National Battlefield where you can find educational and reflective opportunities.

You’ll find Hagerstown City Park, which has walking trails and a lake, and the Washington County Museum of Fine Arts. As well, the Downtown Hagerstown Arts and Entertainment District has some amazing galleries, theaters, and cultural events.

Ample Payment Options for Treatment in Downtown Hagerstown

You can use Medicaid, Medicare, or self payments to fund your treatment here. They provide sliding fee scales based on your income and other factors.

They take funds from the state mental health agency. State welfare or child and family services funds, Community Mental Health Block Grants, and Community Services Block Grants are utilized too. They also work with state corrections or juvenile justice funds, and state education agency funds. We really value all of the ways they’ve made it possible to access services.

SUD Programs and Emergency Services

You’ll find both standard and intensive outpatient programs available to help you which are great options because they provide flexibility to still be able to manage your daily life and obligations while getting care. Their IOP consists of therapy sessions several times per week including individual and group therapy, family counseling, and educational classes.

Medical detoxification services are offered to help you safely manage withdrawals. They even provide crisis intervention and psychiatric walk-in services to personally support you during critical moments.

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Fact checked and written by:
Elizabeth Austen
Edited by:
Nikki Wisher, BA

Latest Reviews

John Peters
2 months ago on Google
1
I’m currently going through the worst mental health crisis I’ve ever been in my life. I reached out to them asking them a few questions in an email about insurance and counseling, I had the most rudest woman who clearly acted like I was inconveniencing her call me. I was so disgusted I just hung up.
John
6 months ago on Google
1
Was recommended by my social worker however when they called me back they said I had to go somewhere else for eval before they could help me what's the point of having mental health services if you have to go somewhere else to receive them???????????
Wendy Mathews
2 years ago on Google
2
I lost my home and everything i had I met with Meghan the intake coordinator for Westminster i guess. Yes they do promise to provide you with all the services shown on their website, 3 months have gone by im officially homeless, no food for the first time in my life. This place does absolutely nothing they promise. I’m suffering from depression and anxiety trying to get on my feet alone which was one thing i was promised. I thought about writing all their supporters etc. Why bother i wonder what they do with all the grant money!! Find somewhere else to get help!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

7 N Potomac Street
Suite 101 & 102
Hagerstown, MD 21740

Reviews of Change Health Systems – Hagerstown

2.89/5 (18 reviews)
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Reviews

1

I have been a patient for a lot of time at this clinic and is a complete disaster. If you require any type of therapy it is fine, this is your place, but if you need comprehensive mental health that requires medications do your self a favor and find another medical provider ... Read More

Reviewed on 2/21/2019
1

this place is where you should go if you want more of a reason to kill yourself. I got zero help. The front staff violated my HIPPA rights. The doc is a joke.

Reviewed on 9/12/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.125 (16 reviews)
John Peters
2 months ago
1

I’m currently going through the worst mental health crisis I’ve ever been in my life. I reached out to them asking them a few questions in an email about insurance and counseling, I had the most rudest woman who clearly acted like I was inconveniencing her call me. I was so disgusted I just hung up.

John
6 months ago
1

Was recommended by my social worker however when they called me back they said I had to go somewhere else for eval before they could help me what's the point of having mental health services if you have to go somewhere else to receive them???????????

Richard Harbaugh
7 months ago
5

Samaria
11 months ago
5

Overall Experience
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