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Hampton Newport News – Crisis Stabilization Center

300 Medical Dr, Suite A Hampton, VA 23666
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About Hampton Newport News – Crisis Stabilization Center

The Crisis Stabilization Center at Hampton Newport News serves adults age 18 to 64 in Hampton, Virginia. This is a residential program that helps you overcome an acute psychiatric crisis. You may experience this issue as the result of an addiction, mental health condtion or both.

This unit has 11 beds and is designed for short term stabilization. Here, you can also access an ambulatory detox program that helps you remove harmful substances from your body so you can start to recover. The goal is to give clients an alternative to acute inpatient hospitalization.

You’ll work with a multi-disciplinary team of providers who can offer a wide range of care. Depending on your needs, some of the services you may receive during yoru stay include psychiatric support, nursing care, therapy, psychoeducation and peer recovery support. They take a whole person, comprehensive approach to treatment so all of your care is seamlessly coordinated.

This program operates around the clock at all hours of the day so you can always get the help you need.

Latest Reviews

Marcus King
2 months ago on Google
5
Such great services to the community.
1star2know
2 months ago on Google
5
This place is excellent.....there is room to grow as long as you keep the pace and develop a system that works for you.
Cherie' Powell
3 months ago on Google
1
The waiting area is filthy! Stains in the chairs and carpet.I have seen people that got a ride just to be told their appointment has been canceled!The employees are rude and demeaning attitude; talking "down to you" making it seem like your the problem. Or making you feel stupid.It took me 4 months to get into therapy!
Response from the owner1 month ago
Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had at our facility. Your comments are very important to us, and we are committed to addressing each of your concerns. Firstly, we regret that your experience in our waiting area did not meet your expectations. Cleanliness is a top priority, and we work diligently to ensure our facilities are clean and well-maintained. We will take a closer look at our waiting areas to address any issues. Regarding appointment cancellations, we understand how frustrating and inconvenient this can be. We implement a proactive communication process, including timely notifications when cancellations are necessary, in an effort to avoid such negative experiences. It is our goal to provide a supportive and respectful environment for everyone. We will review your experience with our staff to ensure we address any areas of concern. Lastly, we apologize for the extended wait time you experienced getting into therapy. We are continually reviewing our processes to help reduce wait times and provide timely access to our services and will continue to evaluate any areas where we can improve. We value your feedback and are committed to making the necessary improvements. If you would like to discuss your experience further, please do not hesitate to contact us at (757) 788-0300. We hope to have the opportunity to serve you better in the future.
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Rehab Score

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6 / 10

Accepted Insurance

Hampton Newport News – Crisis Stabilization Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Dr. Daphne Cunningham, PhD

Deputy Director

Natale Christian

Executive Director

Raymona Barnes

Chief Financial Officer

Baltej Bill, MD

Senior Medical Director

Contact Information

Phone icon (757) 315-3650
Building icon

300 Medical Dr
Hampton, VA 23666

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Hampton

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Reviews of Hampton Newport News – Crisis Stabilization Center

2.7/5 (53 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (53 reviews)
Marcus King
2 months ago
5

Such great services to the community.

1star2know
2 months ago
5

This place is excellent.....there is room to grow as long as you keep the pace and develop a system that works for you.

amber
3 months ago
5

Cherie' Powell
3 months ago
1

The waiting area is filthy! Stains in the chairs and carpet. I have seen people that got a ride just to be told their appointment has been canceled! The employees are rude and demeaning attitude; talking "down to you" making it seem like your the problem. Or making you feel stupid. It took me 4 months to get into therapy! 😌

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had at our facility. Your comments are very important to us, and we are committed to addressing each of your concerns.<br><br>Firstly, we regret that your experience in our waiting area did not meet your expectations. Cleanliness is a top priority, and we work diligently to ensure our facilities are clean and well-maintained. We will take a closer look at our waiting areas to address any issues.<br><br>Regarding appointment cancellations, we understand how frustrating and inconvenient this can be. We implement a proactive communication process, including timely notifications when cancellations are necessary, in an effort to avoid such negative experiences.<br><br>It is our goal to provide a supportive and respectful environment for everyone. We will review your experience with our staff to ensure we address any areas of concern. <br><br>Lastly, we apologize for the extended wait time you experienced getting into therapy. We are continually reviewing our processes to help reduce wait times and provide timely access to our services and will continue to evaluate any areas where we can improve.<br><br>We value your feedback and are committed to making the necessary improvements. If you would like to discuss your experience further, please do not hesitate to contact us at (757) 788-0300. We hope to have the opportunity to serve you better in the future.<br>
Danny Reuben
6 months ago
5

I was a resident at Dresden since 2016 and had a hard time with neighbors and drug activity and wanted to move out but had no help. April started working there and helped me get a voucher and made the place better. She helped me find movers and helped me with my lease at my new place when I didn't have help before. It makes a difference when someone cares about you and your neighbors

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with us. We regret the challenges you faced earlier, but we appreciate your patience and perseverance. We are delighted to hear that our staff made a positive impact on your life. Our team is dedicated to providing the best support possible, and it is heartening to know their efforts improved your situation and made a difference in the community. Your feedback is invaluable and motivates us to continue working hard to provide quality support. If you have any further suggestions or need assistance in the future, please do not hesitate to reach out.<br><br>
juicykrabb
9 months ago
1

The service I experienced here was awful. I was just given an extensive amount of medicine that barely helped me, just made me feel groggy and fatigued. The nurse practitioner I had was unwelcoming and lacking empathy. She asked me if I was abused and looked at my dad as if he did something to me. She even opened a book of medicine in front of me because she forgot what the medicine she was prescribing me was for. Very upsetting and unprofessional.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. We strive to provide the highest level of care and service to everyone we support. Our team is dedicated to continuous improvement, and we take all feedback seriously. <br><br>We will be reviewing this situation to ensure we address any areas of concern. We are proud of our staff's commitment to providing compassionate and professional care, and we are always working to enhance our services.<br><br>We would appreciate the opportunity to discuss your experience further. Please contact us directly at 757-788-0300 so we can address your concerns personally.<br><br>
V GG
9 months ago
1

I'm still waiting for my Social worker that was assigned to my case concerning housing. Aug 2024 & Sept 2024

Ahmad Bahrami
9 months ago
1

Lynda Mayes
10 months ago
1

Jennifer Wilson
11 months ago
5

This is an excellent practice for mental health services. The Dr.'s and Nurses are top notch. They get a hug thumbs up from myself for their care and concern.

Angela Beizer
1 year ago
1

I’m not gonna go into all the details of why I have finally decided to find a new doctor after going to this place since I was 23 years old now 47 so do the math. This used to be an amazing place to go to for people that Either could not Afford to go anywhere else. Over the years this place has turned into a complete. 3 ring circus.. Customer service is horrible. Doctors are horrible. Nurses are actually pretty decent, but unfortunately, those are not the people who are prescribing medications and choosing whether or not you get to be seen on your appointment date or not. I could go on and on. But I won’t. I don’t have time for this but what I do have time to say is please make this place your last resort if you are if you need help with medication for mental illness, please please please go anywhere but this place, unless there’s nowhere else to go

Response from the ownerInvalid relative date format:
We are sorry to hear that you are not pleased with the customer service provided to you. It is our goal to treat every individual with a person-centered approach and to ensure that their needs are met in a timely manner. We have shared your feedback with our providers. We hope that you will continue to seek services with us and give us the opportunity to improve your experience.
Veterans Moving Help
1 year ago
5

We frequently work with clients from the Hampton Newport News Community Service Board, and I want to give a special shout-out to April Harrison. Her tireless work makes a real difference in the lives of those she assists during the moving process. Her organization, kindness, and dedication are an inspiration. We're grateful to work alongside her

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