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Hazelden Betty Ford Foundation

39407 Vista Del Sol
Rancho Mirage, CA 92270
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1
Top 10 Rehab in Rancho Mirage
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8.00 / 10
The facilities at Hazelden Betty Ford Foundation in Rancho Mirage, CA 5
1
Top 10 Rehab in Rancho Mirage
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.00 / 10

About Hazelden Betty Ford Foundation

Based in Rancho Mirage, California, the Hazelden Betty Ford Foundation is a nonprofit accredited drug rehab and mental health center that provides addiction treatment to adults aged 18 and older and their families, including LGBTQIA+ folk, and those with concurrent mental health conditions. Many commercial health insurance providers are accepted. Financial aid is offered to those eligible.

Founded in 1982, this facility offers clients comprehensive services and programming to tackle complex substance abuse and mental health issues. Primarily an inpatient treatment facility, they also have a detox center to help clients at the beginning of their journey through challenging and uncomfortable withdrawal symptoms and cravings.

Clients are issued personalized treatment plans. These plans take into account medical history and incorporate care for any co-occurring or mental health conditions. Some clients may begin with the center’s medical detox services to get sober. For those who may have undergone detox at another facility, residential care may be the most logical place to start.

Their inpatient treatment program begins with thorough assessments to meet clients where they’re at and better understand their needs. Clients can then access addiction-focused individual, group, family, and couples therapy. Medication coordination, integrated mental healthcare, and ongoing medical care are also included.

Outpatient support is also available here, with clients also accessing telehealth services. This option is ideal for those with limited mobility, or indeed anyone unable to easily get to the center regularly for in-person sessions. Post-rehab aftercare treatment groups are also held here for anyone in need of prolonged support and community after completing either of their addiction treatment programs. The center also provides nearby homes clients can stay in while attending outpatient sessions, as they find their feet ahead of finding stable living arrangements.

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Latest Reviews

Orion Hudgins
2 weeks ago on Google
5
Excellent level of care and staff support, tremendous help in my recovery journey.
Response from the owner1 week ago
Thank you, Orion!
Cheri DePaulo
2 weeks ago on Google
5
I entered the residential unit of the Betty Ford for my opioid addiction after a brief stay in detox, as I had already detoxed at home. I found the accommodations to be nice and adequate, but not luxury, more like a nice dorm with a meeting area and kitchen. We had mostly 2 to a room and a patio area. The oversight was there, but not overbearing. The staff are so nice and caring; from the techs to nursing, the instructors, counselors and even the cafeteria staff. After 3 weeks in residential I moved to PHP, which is a great intensive learning environment. I live nearby so I went home, but many people go to Daisy Lane, which is a nice housing site for sober living. After PHP, there is another step down to IOP, which I intend to go to as well to complete my treatment. The grounds are just beautiful with lush green grass against a backdrop of gorgeous mountains. The cafeteria is great with a variety of fresh foods and daily changing salad bar. I have really enjoyed my stay and experience here and I have been clean and sober for over 60 days now. Betty Ford has saved my life and I never want to go back to drugs and alcohol again.
Response from the owner1 week ago
Thanks for sharing, Cheri!
Jonathan Woods
2 months ago on Google
5
By being a patient participating in the family program, I have really learned a lot about what my family is going through from their perspective. I would recommend any and all family members to participate.
Response from the owner1 week ago
Thank you for sharing, Jonathan!
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8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Hazelden Betty Ford Foundation works with several private insurance providers, please contact to verify your specific insurance provider.

Managed Health Network (MHN)
Premera
EmblemHealth
Medica
The Alliance
Quartz
America's PPO
Security Health Plan
Assured Partners
CoxHealth
Exclusive Care
Group Health Cooperative
PreferredOne
Sanford Health
Holman Group

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Treatments

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

California's mental health and substance abuse rehabs provide dual-diagnosis treatment options for individuals looking to address co-occurring disorders. These programs are usually offered on either an inpatient or outpatient basis. You can usually expect a mental health assessment and personalized treatment plan, evidence-based therapies, like cognitive-behavioral therapy (CBT), experiential therapies like equine therapy, skills groups, and counseling to simultaneously address both mental health and substance abuse and drastically increase your chances of long-term sobriety.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

During group therapy, men and women learn to express their emotions openly in a non judgmental setting. This helps you process your feelings and reduces feelings of social isolation that are often associated with addiction.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Family therapy offers a platform for members to have an open dialogue about the challenges that addiction has placed on the family unit. Through guided sessions, therapists can help families develop healthy communication skills and address unresolved issues. By working together toward a common goal, they help to support their loved one's sobriety.

Staff & Accreditations

Staff

Alta DeRoo, MD, MBA, DFASAM, FACOG

Chief Medical Officer

Kevin Doyle, EdD, LPC, PLCC

President & CEO

Carmen Rodriguez Johnson

Chief Marketing Officer

Joseph Lee, MD

President & Chief Executive Officer

Emily Piper

Chief Legal, Advocacy & COmpliance Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Hazelden Betty Ford Foundation as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Hazelden Betty Ford Foundation.

Contact Information

Building icon

39407 Vista Del Sol
Rancho Mirage, CA 92270

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Reviews of Hazelden Betty Ford Foundation

4.18/5 (173 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

4.18 (173 reviews)
Orion Hudgins
2 weeks ago
5

Excellent level of care and staff support, tremendous help in my recovery journey.

Response from the owner
Thank you, Orion!
Cheri DePaulo
2 weeks ago
5

I entered the residential unit of the Betty Ford for my opioid addiction after a brief stay in detox, as I had already detoxed at home. I found the accommodations to be nice and adequate, but not luxury, more like a nice dorm with a meeting area and kitchen. We had mostly 2 to a room and a patio area. The oversight was there, but not overbearing. The staff are so nice and caring; from the techs to nursing, the instructors, counselors and even the cafeteria staff. After 3 weeks in residential I moved to PHP, which is a great intensive learning environment. I live nearby so I went home, but many people go to Daisy Lane, which is a nice housing site for sober living. After PHP, there is another step down to IOP, which I intend to go to as well to complete my treatment. The grounds are just beautiful with lush green grass against a backdrop of gorgeous mountains. The cafeteria is great with a variety of fresh foods and daily changing salad bar. I have really enjoyed my stay and experience here and I have been clean and sober for over 60 days now. Betty Ford has saved my life and I never want to go back to drugs and alcohol again.

Response from the owner
Thanks for sharing, Cheri!
A Vahel
3 weeks ago
1

This program doesn’t meet the most basic standards of care for an inpatient rehab. About 30% of the time there’s no staff physically in the dorms. When present, dorm staff mostly sat in their locked office (with a privacy partition drawn shut). Detox protocol seems dependent on how you pay for the program (self-pay stays in detox MUCH longer than insurance). A patient in my dorm had a detox seizure and the other patients (not staff) responded. The patient arrived in the dorm with obvious visible constant tremors. About 2 days later, when he had the seizure I ended up being the person to call 911 and the in house medical staff had NO hustle to help. You could ignore prescribed meds for a few days before the staff reacted. I once slept through my assigned nighttime med time (you walk to a different building to collect your medication) and no one noticed. I entered the program and went over a week without meeting with a psychiatrist despite requesting to see a doctor. When I did finally meet the dr it was only a half hr appointment. Betty Ford failed to refill two different prescription medications. Over the course of almost a week I asked everyday for a medication their doctor prescribed. It was never filled. I asked everyday for like 5 days for Betty ford (before I ran out) to refill a prescription antidepressant medication I’ve taken for 14 years. I discharged on the day i was scheduled to run out; they just placed the empty antidepressant bottle in my discharge medication bag as though it was full. Many groups are lectures w one provider for 60 plus patients. These lectures consist of counselors reading from a PowerPoint. One presenter incorrectly defined “listless” (it was written on his PowerPoint) as having lots of energy. This was pretty concerning to me. My counselor (group therapy coordinator) was unable to separate his personal experiences from my treatment. When I mentioned specific phobias around men/asked about single-sex (not gender) accommodations he made it about him and his sexual orientation and political views. I needed a copy of my medical records to discharge and go to another program. Betty Ford said they just got a new computer system (EMR) and would be unable to send medical records “for a few months”. I wouldn’t recommend to anyone even if this program had a more appropriate price tag. It currently cost $28,000 a month. I emailed the address they write on these comments and no one emailed back.

Response from the owner
Thank you for sharing your perspective. We take feedback about care, safety, staffing, communication, and the patient experience seriously.

Hazelden Betty Ford is committed to providing high-quality, evidence-based addiction and mental health care, and our programs are accredited by nationally recognized independent accrediting bodies. Accreditation requires ongoing evaluation of clinical practices, patient safety, and quality standards.

Because we respect patient privacy, we cannot discuss or verify specific situations raised in online reviews. We recognize that individuals may leave treatment with different experiences and perceptions, and we appreciate hearing concerns when someone believes we have fallen short of expectations.

We are especially concerned whenever someone reports issues related to safety, medication management, access to care, or communication. We also noted your statement that you emailed the contact address provided in our review responses and did not receive a reply. While we have not been able to locate prior correspondence associated with your review, we would welcome the opportunity to hear from you directly.

If you would like to discuss your concerns, please contact us at socialmedia[AT]hazeldenbettyford[DOT]org so we can ensure your feedback reaches the appropriate team for review.

Thank you for taking the time to share your feedback.
A Vahel
4 weeks ago
2

I traveled from Massachusetts to attend this program and left after 10 days scared and demoralized. I have serious concerns about staffing ratios, staff quality, medication compliance checks, records retention, and the obvious for-profit drive of the Betty ford program. There is not always a staff member in the dorms/buildings which is a MAJOR safety issue. About 30% of the time there’s no staff physically in the dorms. When present, dorm staff mostly sat in their locked office (with a privacy partition drawn shut). How long you’re in detox seems dependent on how you pay for the program (self-pay stays in detox MUCH longer than insurance). A patient in my dorm had a detox seizure bc he was let outta detox wayyyy too soon. He arrived in the dorm with visible constant tremors. About 2 days later, when he had the seizure I ended up being the person to call 911 and the in house medical staff had NO hustle to help. If you need anything no you’re expected to agitate for it independently; no one is checking on you. You could ignore prescribed meds for a few days before the staff reacted. I once slept through my assigned nighttime med time (you walk to a different building to collect your medication) and no one noticed. You are also responsible for coordinating medication refills from the off campus pharmacy. Betty ford discharged me without a antidepressant I’ve taken for 13 years. Just put the empty pill bottle in my bag and said it was full. I entered the program and went over a week without meeting with a psychiatrist. When I did finally meet the dr it was only a half hr appointment. Many groups are lectures w one provider for 60 plus patients. These lectures consist of counselors reading from a PowerPoint. One presenter incorrectly defined “listless” (it was written on his PowerPoint) as having lots of energy. This was pretty concerning to me. My counselor (group therapy coordinator) was unable to separate his personal experiences from my treatment. When I mentioned specific phobias around men/asked about single-sex (not gender) accommodations he made it about him and his sexual orientation and political views…. I was allowed to switch counselors but Fred is a mess. He ran other mandatory groups and mostly sat silently (no discussion facilitation) and glared at me during these groups. I needed a copy of my medical records to discharge and go to another program. Betty Ford said they just got a new computer system (EMR) and would be unable to send medical records “for a few months” This is blatantly illegal; patients have a right to access their medical records in a timely manner. I wouldn’t recommend to anyone even if this program had a more appropriate price tag. It currently cost $28,000 a month.

Response from the owner
Thank you for sharing your feedback. We take concerns about safety, quality of care, medication management, and patient support seriously. Because privacy laws prevent us from discussing individual situations in a public forum, we cannot address specific circumstances here. We welcome the opportunity to learn more about your concerns directly. Please contact us at socialmedia[AT]hazeldenbettyford[DOT]org so our team can connect with you and ensure your feedback reaches the appropriate leaders for review.
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