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Hope Help Counseling

230 Auburn Way South, Suite 1-B
Auburn, WA 98002
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About Hope Help Counseling

Hope Help Counseling, located in Auburn, Washington is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and recovery housing. Specialty rehab programs at Hope Help Counseling include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Latest Reviews

kristine wiles
1 month ago on Google
5
Great
Tai Yin
2 months ago on Google
1
I signed up for a PO box in August 2025. The staff has always been helpful and friendly. The issue is I receive a lot of packages. Their office is frequently closed mid-day for 30-60 minutes at a time causing many of my packages to “attempt delivery” without success. I also would frequently attempt to pick up packages only to find the store closed and would have to return 2 or more times a day to catch the store open to pick up my packages. When closed mid-day, there is usually a sign posted on the door stating, “will be back in 1 hour”. However, customers do not know what time the sign was posted and are unable to determine when they can return to the store and it be open. On one occasion, the store had a sign stating “out for lunch” with a return time. However, their store does not advertise closure times for lunch and are, therefore, expected to be open. Additionally, the store often closes early. The business hours are until 6 pm but often deliveries are unsuccessful after 5pm and I could not pick up packages as I would find the store closed. I spoke with the employee there about this issue and she stated she only closes when leaving for other business-related matters. I explained that closing during business hours means missed customer deliveries and customers cannot pick up packages. During the last week of October, the business was closed for multiple days straight reportedly due to a family emergency. I could have overlooked this closure due to the circumstances if it wasn’t on the heels of all the other random closures which occur at least weekly. Additionally, the store recently added the addition of a large printer in their main lobby and set up desks around this. It prohibits easy access to the PO Boxes as you now must squeeze between the desk and other items they sell in the store. It is not friendly to handicapped people if that is what you need. I ended up canceling my PO Box and opening a new one elsewhere.
Donnie Sales
3 months ago on Google
4
They could be more prompt to customers, but they are better than my experience with fedex. Great location
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Hope Help Counseling works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

230 Auburn Way South
Suite 1-B
Auburn, WA 98002

Explore Other Centers Near Auburn

Reviews of Hope Help Counseling

3.78/5 (37 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
22
4
4
3
1
2
1
1
9

Reviews

1

The reason why I didn't like this place even a little bit is because a lot of patience is needed to treat people with conditions like mine or similar ones and that is exactly what this place lacks of.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8611111111111 (36 reviews)
kristine wiles
1 month ago
5

Great

Tai Yin
2 months ago
1

I signed up for a PO box in August 2025. The staff has always been helpful and friendly. The issue is I receive a lot of packages. Their office is frequently closed mid-day for 30-60 minutes at a time causing many of my packages to “attempt delivery” without success. I also would frequently attempt to pick up packages only to find the store closed and would have to return 2 or more times a day to catch the store open to pick up my packages. When closed mid-day, there is usually a sign posted on the door stating, “will be back in 1 hour”. However, customers do not know what time the sign was posted and are unable to determine when they can return to the store and it be open. On one occasion, the store had a sign stating “out for lunch” with a return time. However, their store does not advertise closure times for lunch and are, therefore, expected to be open. Additionally, the store often closes early. The business hours are until 6 pm but often deliveries are unsuccessful after 5pm and I could not pick up packages as I would find the store closed. I spoke with the employee there about this issue and she stated she only closes when leaving for other business-related matters. I explained that closing during business hours means missed customer deliveries and customers cannot pick up packages. During the last week of October, the business was closed for multiple days straight reportedly due to a family emergency. I could have overlooked this closure due to the circumstances if it wasn’t on the heels of all the other random closures which occur at least weekly. Additionally, the store recently added the addition of a large printer in their main lobby and set up desks around this. It prohibits easy access to the PO Boxes as you now must squeeze between the desk and other items they sell in the store. It is not friendly to handicapped people if that is what you need. I ended up canceling my PO Box and opening a new one elsewhere.

Donnie Sales
3 months ago
4

They could be more prompt to customers, but they are better than my experience with fedex. Great location

hphilip37
3 months ago
2

Overall Experience
Date Submitted
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