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HOPE Services Hawaii, Inc.

357 Waianuenue Avenue Hilo, HI 96720
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Hope Services Hawaii HI 96720

About HOPE Services Hawaii, Inc.

HOPE Services Hawaii, Inc. Is located in Hilo, Hawaii. This is an organization that’s committed to providing outreach care and support services to homeless individuals who are finding it difficult to work through the life challenges they are experiencing. There are also dedicated programs here for veterans and families.

Many of the services offered through this outreach organization are offered free of charge. For their clinical programs, Medicaid is accepted.

Access to Emergency Housing

Housing services are available to individuals who are experiencing homelessness throughout Hiko and the surrounding area. There are different emergency housing programs in the region you can get connected to if you need immediate housing. Programs are available daily from 7:00 p.m. to 7:00 a.m. While these emergency shelters are designed for temporary support, Hope Services can connect you to permanent housing if that’s what you’re looking for as well.

Outreach Medical Care

Often, homeless individuals who are struggling with substance use may face health issues that need clinical care. There is an outreach team that goes into the community to provide free medical care including infection control, bandaging cuts and administering hygiene products.

Addiction Support Through Community Case Management

There’s a community based case management program here that can connect you to programs within the community to address your mental health or substance abuse addictions. This can include detox, residential and outpatient care.

There’s also targeted care through their Community Integrated Services which help support you through a holistic program that reflects your recovery goals and recovery needs. Whether you’re working through substance use addiction alone or have a family that’s been impacted by the behavioral health struggles you’re facing, Family Case Management Services help provide you and your loved ones with support and treatment through community programs that can serve you.

Latest Reviews

Johanna Flores
1 year ago on Google
1
Asked if they help with first mo ths and deposit they said no because I no more minor children
Mark Myszak
1 year ago on Google
3
They don't really want to solve the homeless problem they want to keep the cash flow
Leo Christian
1 year ago on Google
5
A fine group of folks to work with. And that s understated.
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Rehab Score

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7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs ensure clients' continued access to personalized care after the completion of formal addiction treatment. Case managers and recovery teams assess clients' needs and goals and identify the rehab aftercare services to best support clients' sustained sobriety. Clients may receive a variety of services to facilitate their successful reintegration into their home, workplace, and community, including peer coaching, career counseling, and 12 step program induction, among other programs.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Hawaii is for individuals suffering from substance use disorders. Treatment addresses the many issues involved with addiction, typically through a combination of medical and psychotherapy treatments.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting

Staff

Brandee Menino

CEO

Kali French

COO

Shelly Toledo

CFO

Denise Oguma

Director of Operations

Dr. Kalani Spain

Director of Clinical Operations

Contact Information

Phone icon (808) 935-3050
Building icon

357 Waianuenue Avenue
Hilo, HI 96720

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Hilo

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Reviews of HOPE Services Hawaii, Inc.

3.15/5 (41 reviews)
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Reviews

1

Dealing with HOPE services has left me feeling HOPEless. No clear communication or schedule, extremely understaffed, and the preferences for local hawaiians are clear as water

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (40 reviews)
hailey kinsey
3 weeks ago
5

Thank you from the bottom of my heart for your help yesterday, Sister Clara! May your life be full of all the wonderful blessings, you surely deserve it!

Linda Jackson
1 month ago
1

I and the rest of the community are constantly seeing people climbing in and out of windows at Hope Services' Hilo Hotel outlet. There is also very obvious narcotics being sold out the windows of that building. You are not helping the community by allowing this to happen. You are helping the homeless and the drug ring in Hilo to ruin this town.

Johanna Flores
1 year ago
1

Asked if they help with first mo ths and deposit they said no because I no more minor children

Mark Myszak
1 year ago
3

They don't really want to solve the homeless problem they want to keep the cash flow

Leo Christian
1 year ago
5

A fine group of folks to work with. And that’s understated.

Cee Waltz
1 year ago
5

Hope gives you Hope the ladies were VERY helpful.

Christopher Holschuh
1 year ago
5

Great 👌 👍 support system with Awesome Staff.

Dean Kendrick
1 year ago
1

No hope here!

Guy Bello
1 year ago
5

I was made to feel right home while scrubbing the toilet,

Sarah Mcclure
1 year ago
1

Heear bad things from plenty not getting the services they offer

Thomas Jarvis
2 years ago
1

This Is A Lie attention all veterans I am an E5 plus homeless they treat homeless like you are a homeless dog

Karen Dzieweczynski
2 years ago
1

Corrine Shantel Terrance are all init it for the baby stealing, selling childre for adoptions, and body parts to other countries. The Govt knows soldiers know so they get to live longer and I hope they like the karma

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