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La Ventana Addiction Treatment Programs -Thousand Oaks

1408 E Thousand Oaks Blvd, Suite 100
Thousand Oaks, CA 91362
(833) 239-3552
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Get Help Now  ·  310-810-3958
La Ventana Treatment Programs CA 91362

About La Ventana Addiction Treatment Programs -Thousand Oaks

The medical detox program offers 24-hour care for clients while they get support from certified medical professionals to help with chemical dependencies. Medications are used to manage the symptoms that can often accompany detoxification. It’s an IMS Designated, ASAM-licensed detox program that includes counseling sessions six days per week.

The residential treatment program provides a comfortable and safe environment for clients to focus on recovery. Participants are supported by trained recovery staff and receive education regarding disease addiction and how to make healthy decisions and form positive relationships.

For partial hospitalization care, clients can live at home or in La Ventana’s recovery housing. Clients receive therapy five days per week, including individual sessions.

The intensive track offers similar services to the day program but meets less frequently. After treatment ends, La Ventana offers aftercare services to help clients maintain long-term stability and sobriety.

La Ventana works with major insurance companies like Aetna and Cigna. Contact your provider for more information because coverage details and out of network benefits may vary.

Similar Rehab Centers

Fact checked and written by:
Patti Croft, MBA
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 50
Number of Available Beds
Dollar icon $440
Avg Cost per Day

Latest Reviews

Tess Roussin
6 months ago on Google
4
I’m going to review the detox program and removed a star for the residential program because I found it far too overwhelming as an adjustment but I think that the structure is just to keep you busy and learn how to do hard things. The detox program is exceptional. TVs in each room. Hot water. Bath tubs. The staff is top notch, they call themselves top gun and they’ve earned it. Jade, cat, Tonia, Lindsey, Shawn, Kristy, night staff. I’m sure I’m forgetting some names. I had a court date on zoom and freaked out and cat personally sat with me for the entire 30 mins, made me a stress ball out of a towel, and held my hand. I went back here 3 times and they never judged me or made me feel weak. I kept going back because it was the place that I knew would help me. Catered food (it’s alright - hit or miss) and an endless supply of Gatorade lol. You can request certain groceries as well. The residential program includes a full day of programming, up at 630am, meetings every evening, forced gym or park after ~6 hours of programming. It’s a lot if you’re dealing with fatigue or depression like I was. The director did her best to try to accommodate me but at the end of the day I needed something more calm and I went to a place called EleMental in Thousand Oaks. Anyways, I’m always grateful to the team here.
austin litberg
10 months ago on Google
2
I attended La Ventana Residential Mental Health Treatment Center in July 2025 in Thousand Oaks, CA, for recovery support. While some aspects were positive, numerous issues made my stay frustrating. Dr. K, the psychiatrist, was excellent, prescribing effective medication. My second therapist, Illise, a mentee of my former psychologist Warren Walker, was compassionate and led engaging, flexible group sessions. Some family therapy sessions also provided helpful coping skills.However, my admission process set a poor tone. I was given just two hours’ notice to arrive from Palm Springs, three hours away, while enjoying my final days before treatment. When I requested to start the next day, staff threatened to give my bed away and contacted my father to pressure me into same-day admission. This felt manipulative, especially since I arrived to find multiple beds available. I had to leave my car in Palm Springs, requiring a post-discharge trip to retrieve it, as they sent an Uber instead of accommodating my needs.Ongoing issues included disengaged staff who stayed in the office unless reprimanding clients, creating an unsupportive environment. My first therapist, Ryan, an unlicensed trainee, mishandled expectations by promising laptop use for music during downtime without approval from clinical director Bryce. He later limited it to 30 minutes during “phone time,” contradicting himself and dismissing my concerns, which was triggering given my trauma history with broken promises. His rigid group sessions relied on DBT packets, ignoring clients’ emotional needs, unlike Illise’s adaptive approach.Facility management was lacking: staff neglected the dishwasher, leading to utensil shortages, and failed to restock breakfast essentials like drinks. Meals were inconsistent, sometimes inedible. Restrictive policies, like locking cigarettes and limiting smoking breaks, felt infantilizing, and I suspect staff took at least five cigarettes during my month-long stay.I recommend hiring qualified staff, improving training, ensuring adequate supplies, and offering less therapy-intensive downtime. The overwhelming 3-4 hour daily group sessions and dismissive responses to emotional concerns need addressing. I often felt unheard, and the admission process added unnecessary stress.
Amee Gray
11 months ago on Google
5
I own a social service agency. We confidently refer patients to La Ventana for mental health and addiction disorders. The accommodations are lovely, however the focus is on the treatment. As it should be. We have had several patients that we have referred to this program who have done very well. The patients that we have referred to them have gone on to a lead a healthier, more productive life, and they are staying consistent with their recovery plan, or their mental health management plan. That is the goal: to help someone get stabilized and build a tool kit for managing their disease or disorder. What I have experienced in referring patients to them is that they are setting their patients up to be able to do these things quite successfully on their own once they leave their program. Those of us who work in social services did not get into this work to become rich, we got into this work to help people. So we often measure our own success on the ability to help a patient thrive. We are grateful that we work with La Ventana because they absolutely help our patients Thrive!
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7.1 / 10
La Ventana Treatment Programs CA 91362
The facilities at La Ventana Treatment Programs in Thousand Oaks, CA 1
The facilities at La Ventana Treatment Programs in Thousand Oaks, CA 2
The facilities at La Ventana Treatment Programs in Thousand Oaks, CA 3
The facilities at La Ventana Treatment Programs in Thousand Oaks, CA 4

Accepted Insurance

Please contact to verify your specific insurance provider.

La Ventana Addiction Treatment Programs -Thousand Oaks works with several private insurance providers, please contact to verify your specific insurance provider.

Aetna
Blue Cross Blue Shield
Cigna
Elevance Health
Magellan Health
Health Net
Managed Health Network (MHN)
MultiPlan
Carelon Behavioral Health

Addiction Treatments

Levels of Care

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Westlake Village hosts an Intensive Outpatient Program (IOP) with day and evening tracks to accommodate a variety of schedules and treatment needs. Free support groups, alumni groups, and other educational in-services are available to the community.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

During group therapy, men and women learn to express their emotions openly in a non judgmental setting. This helps you process your feelings and reduces feelings of social isolation that are often associated with addiction.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

The use of experiential therapy can be helpful for the treatment of behavioral disorders, including drug and alcohol addiction. This method teaches you how to release negative emotions and cope with pain from the past. Activities such as art, music, and animal care are used to facilitate this process.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Steve Zamarripa, MBA

President & Chief Executive Officer

Alexandra Reynolds

Director of Business Development

Sharon Volner, LMFT

Chief Clinical Officer

Dr. Carol Kiriakos, MD

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (833) 239-3552
Building icon

1408 E Thousand Oaks Blvd
Suite 100
Thousand Oaks, CA 91362

Get Help Now - 310-810-3958
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Reviews of La Ventana Addiction Treatment Programs -Thousand Oaks

3.42/5 (38 reviews)
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Google Reviews

3.42 (38 reviews)
Tisza Ambrose-Greene
1 month ago
1

this one star review is not based on the capacity of help that is available at this program. this one star review is based off of the interaction I had with Anne and Sam. Where I was feeling at my worst and Anne baited me, antagonized me, created chaos and crisis &did nothing to support me in the process. I, obviously in treatment for things such as trauma and SI, tried to my capacity to regain control of the situation, disengage, express my frustration… was eventually met with being told, I’m a joke. & then laughed at in the face & then told, no one was laughing. The other staff present, Sam, sat at the desk, uninterested, unengaged &smirking. I feel I was put in every abusive and traumatic situation I truly cannot handle. & then, my words were twisted, Anne repeatedly called higher level clinicians to speak poorly of me to the point of saying I was stealing their property when I attempted to take the phone to try and have a moment to express myself to a neutral party. It’s tough when you want nothing more than to change & be better than you are. Knowing you’re at your lowest and then someone takes advantage of that moment. It’s unfortunate, because I was beginning to feel safe. I ironically spoke with the Clinician Director the day before, expressing how my emotions are so much for me. & how one program literally threw me onto the street, and she assured me we were no where near something like that and how they would never. Ironically not only did they kick me onto the street, they gave me no resources, refused to speak with me as I physically laid in the street distraught to be reliving yet, another trauma. When I personally called the police for help because I felt so unsure of what to do they relayed to those officers that I was not to come on the property, even for my belongings. And if I did, I would be arrested for trespassing. I’ve never committed any crime, been to jail, etc. So, put that into perspective on top of everything else. And the most frustrating thing is as much as I personally asked Anne if we can please stop engaging and attempted to pull Sam in to intervene. Once everything turned into a storm of hell for just me, Anne decided she was satisfied to not engage. Every piece of safety and support walked out the building and past me in silence as I begged to at the least understand what was even happening. Anne also refused to let me use at least my medical inhaler for my asthma. Heartless, all of it. Heartbreaking, every part of it. They also left me without my stimulant for the entire time. Stating they don’t have it, can’t do anything about it. The concerta, whole time was sitting in the side pocket of the backpack they handed back to me that sat at the edge of my bed the entire time I attempted to pull my somatically heavy and emotionally broken body out of bed, daily. It’s worth it to add I was in a hostile and very triggering silent conflict with another client who had influence over every other woman there. I wanted this program to work, I watched it work. But, this is the reality of the outcome of my situation. The entire week, the support was initially top tier. I think the fact that Anne and Sam were the only two present this day and yet, other days I experienced worse symptoms and responses and was guided and supported through and eventually pushed through, speaks profoundly on the intentions of the the two woman present that day. Isabelle, Clincial Director, threw me onto the street after listening to me express the trauma and pain in feeling safe. Refused to speak with me, never truly got an understanding outside of Anne and Sam’s of the entire minuet situation that occurred with Anne, more interested in ego than the job of a supportive professional in a mental health program for woman. Nothing left to express, than the only option I have left is to explore legal, and ethical reconciliation. Because although to La Ventana, I may not be worth human decency, or empathy.The small piece of me that brought me there in hopes of finding a will to live. Understands, I deserve better.

Anita
3 months ago
1

I've tried that program 2 times. I really wanted it to work, I gave it my best effort. But therapists there...ah..they just out of diapers, so to speak. No knowledge, no experience. And quality of food did not help either.

Response from the owner
Hi Ana,
Thank you for your feedback. If you would ever like to discuss your experience and/or other treatment options please feel free to contact us at support@laventanatreatment.com we are more than happy to help. We wish you the very best in your healing journey.
Angela Carrillo
4 months ago
5

I cannot say enough about the La Ventana treatment team. Their heart space as a team is palpable, you feel it immediately. They demonstrate incredible flexibility, collaboration, and a deep, unwavering commitment to the clients and families they serve. The sense of community support they provide is rare and truly meaningful. La Ventana offers the level of sophistication, attention, and quality of care you would expect from a private-pay program, while remaining accessible to families using insurance. That balance alone sets them apart. The leadership of Sharon Volner is powerful and intentional, and it clearly impacts the entire organization. When leadership is strong at the top, it ripples through every layer, and La Ventana is a perfect example of that. Gwen’s long-term experience and genuine compassion for clients further enrich the program; her understanding and humanity are felt in every interaction. This team is seasoned and consistently goes above and beyond for families. They pay attention to the details, step in to intervene when necessary, and truly understand the complex similarities and differentiations between dual diagnosis, primary mental health and substance use disorder. I highly recommend La Ventana to families seeking thoughtful, sophisticated, and deeply compassionate support for their loved ones.

James Abou-Zaki
5 months ago
1

I would not recommend this facility to anyone seeking treatment, especially for detox. Beyond the poor amenities, the intake process is extremely unprofessional and violates HIPAA regulations. Staff conduct intake interviews in the foyer of a small house, where a couple of desks are set up in an open area—not in a private office—just steps away from the living room and kitchen, where other clients are present. This would be comparable to going to a doctor’s office and being asked to review your full medical history in the waiting room in front of everyone. During intake, clients are required to share highly personal and sensitive information, including their name, date of birth, Social Security number, substance abuse history, medical history, and past trauma. All of this is done openly, where other clients and staff can hear. During my intake, other clients were coming up to receive medication and were seated right next to me as I answered these questions. I could also hear their personal information and the medications they were being given. On the day I left, I was sitting on the couch watching TV—about ten feet from the intake desk—when a man arrived for his intake. I heard everything he said. I wasn’t trying to listen, but the staff’s voices were louder than the television. Your personal information is not safe there. All intake procedures are performed in open common areas of the house. I could even hear a staff member, Chrissy or Christy, taking intake calls and discussing potential clients’ personal information while I was sitting next to her waiting for medication from another staff member. I heard first and last names, dates of birth, Social Security numbers, and detailed personal histories. The way this facility operates is unacceptable and violates patients’ privacy and confidentiality. Given the amount of money this facility makes, there is no excuse for not having a private, secure space for intakes and medication distribution. Several staff members agreed with these concerns and expressed similar complaints. I will be following up with HIPAA to submit a formal complaint, as well as filing complaints with the state of California and the board of health. In the meantime, La Ventana should do better and provide their clients with the basic respect and privacy they deserve.

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