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Jackson VA Clinic

180 Old Hickory Blvd, #A Jackson, TN 38305
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Top 10 Rehab In Jackson
Memphis VAMC - Jackson VA Clinic TN 38305

About Jackson VA Clinic

Jackson VA Clinic in Jackson, Tennessee, offers primary medical care to support the health and wellbeing of veterans and their families. They also offer specialty services like vision care and can help veterans navigate substance use issues or related behavioral health challenges. Emphasis is on quality and low-cost care delivery to ensure broader access among veterans. They accept Medicaid, Medicare and TRICARE alongside various commercial insurances. You can even qualify for financial and transportation aid if you meet the eligibility criteria.

Jackson VA Clinic is situated at Old Hickory Blvd, a minute walk from US Highway 45 Bypass in North Jackson. JTA Bus Route 4 operates in this location and can get you close to the clinic. Free parking is available if you’re driving a private vehicle.

Jackson VA Clinic is highly rated by veterans who have received care there. Their outpatient services enhance flexibility by allowing you to receive quality care while maintaining your job and daily responsibilities.

Help for Veterans with Substance Use Issues

Jackson VA Clinic mainly focuses on primary medical care like routine check-ups, chronic disease management and vaccination. They can also support your struggle with substance use issues or mental health challenges. You can visit the clinic for evaluation or assessment if you suspect you or your dependent is struggling with substance use disorder or related conditions. This is the first step toward getting the right support for lasting recovery.

During assessment, you’ll discuss your lifestyle, substance use history and mental health with a clinician or care provider. This helps them identify underlying issues and create a personalized recovery plan tailored to your unique needs.

Your treatment plan may involve detox and inpatient residential care for severe substance use issues or outpatient care for mild symptoms. Medication assisted treatment (MAT) is also accessible. Following personalized care planning, your care provider will connect you to a clinic within the Memphis VAMC network that offers the appropriate level of care.

Facility Overview

Bed icon 200
Number of Available Beds

Latest Reviews

vicky jones
3 months ago on Google
1
Why the heck you guys let the phone right 102 times then pick up and hang up, not the first, second or 3rd time. Where is Lt. Weathers, he need to audit you guys. They pay a receptionist to sat and answer calls,, using a switchboard to assist and this is hard, no you are lazy and rude.
Jeremy Thompson
10 months ago on Google
5
This VA medical center seems better than most civilian and military clinics. Pretty quick service, friendly staff, professional but welcoming.This is a VA health clinic. This is not a hospital or Veteran Administration office. The VA office is down towards the square.
Ed Hawkins
1 year ago on Google
1
Dr Sanchez is AWESOME HOWEVER they expect you to know how the system works and you get no assistance!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.1 / 10

Location

Accepted Insurance

Jackson VA Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Joseph P. Vaughn, MBA

Medical Center Director

Michael A. Nichols, MS

Associate Medical Center

Thomas C. Ferguson, MD

Chief of Staff

Gail K. Berntson, MD

Deputy Chief of Staff

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2399

Contact Information

Phone icon (731) 661-2750
Building icon

180 Old Hickory Blvd
#A
Jackson, TN 38305

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Jackson

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Reviews of Jackson VA Clinic

3.7/5 (27 reviews)
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Reviews

1

It is sad that even in places which are supposed to help people in need they only care for money. I don't recommend this place because of that and hope to find a place willing to give real help in the near future.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (26 reviews)
Brayden Allen
1 week ago
1

The woman who answers the phone is awful, no patience, and not helpful at all. She seemed so bored with our 15 second phone call, imagine calling A VETERANS AFFAIRS OFFICE and be spoken to like your annoying the person. Unacceptable. I know nothing will happen, and she will never know how awful she is at her job. Please just take my advice and call the Savannah office, Mrs Amanda at the Savannah office helped me so much more than the jackson office. Helpful, cheerful, and professional. Thank you Mrs Amanda at the SAVANNAH OFFICE. Jackson Office, please get a new receptionist. Mine isn't the only negative review citing her as the problem.

vicky jones
4 months ago
1

Why the heck you guys let the phone right 102 times then pick up and hang up, not the first, second or 3rd time. Where is Lt. Weathers, he need to audit you guys. They pay a receptionist to sat and answer calls,, using a switchboard to assist and this is hard, no you are lazy and rude.

Jeremy Thompson
11 months ago
5

This VA medical center seems better than most civilian and military clinics. Pretty quick service, friendly staff, professional but welcoming. This is a VA health clinic. This is not a hospital or Veteran Administration office. The VA office is down towards the square.

Kirk Schumann
11 months ago
5

Keith Waldron
1 year ago
5

Ed Hawkins
1 year ago
1

Dr Sanchez is AWESOME HOWEVER they expect you to know how the system works and you get no assistance!!!

Brandon Beard
2 years ago
5

Very friendly staff

Gary Carter
2 years ago
5

The pact team has treated me very good.

Bennie C Davis Jr
3 years ago
5

I've been going to this VA Clinic for quite some time. At first I had problems with the counselors and then with the video conference's with the quack doctor that paid attention to the phone more than you. I quit going for a while until they moved into the new place. My doctor has always been super supportive and helpful. Things are getting a little better there. Glad I don't have to drive all the way to Memphis.

Nick Watkins
4 years ago
5

Girtes Stewart
4 years ago
5

Robert Horner
4 years ago
5

Just completed my first visit to Jackson VA Clinic..it was a great experience from the front door till my visit was over..Very professional people and courteous at all times..even my lab tech was great. Thank you Jackson.

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