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New Horizons Behavioral Health

2100 Comer Avenue Columbus, GA 31904
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New Horizons Behavioral Health GA 31904

About New Horizons Behavioral Health

Case managers help people acquire skills related to wellness and medication management. They also help with symptom management and treatment compliance. To support clients in achieving their objectives and thriving in recovery, they regularly meet with clients at their residences or in the community.

In addition to providing aftercare and less intensive treatment one to two days a week, their day program treats clients who need intensive recovery support three to five days a week. Evidence-based practices and 12 step recovery groups are part of the treatment. Random drug screens, family and group counseling and psychoeducation about drugs and addiction are among the additional services offered. There is a gender-specific version of this program available as well.

They provide a medication-assisted treatment (MAT) program for opioid use disorders. No insurance is required. They provide a group for family education. This support group is intended for family members who want to learn more about helping a loved one in recovery from addiction.

Pregnant women and IV drug users can receive priority admission through their women’s treatment and recovery services. They see recovery as a continuous process and they want to help these women lead fulfilling self-directed lives.

Along with identifying particular strengths, preferences and innate supports in the community, they help clients identify obstacles to housing, work and education.

This program serves people with mental health disorders, people with criminal justice involvement and pregnant clients. They also support clients who are involved with Child Protective Services or Family Support.

Latest Reviews

Sav
4 weeks ago on Google
1
The nurse triaging me was gossiping about other employees in front of me. She then asked me “Have you thought about unaliving yourself?” This is extremely unprofessional to be asked such an asinine question. Suicide isn’t a cuss word. I understand this is a government funded facility but you do expect a basic level of professionalism.
Response from the owner1 week ago
Hi Sav, thank you for taking the time to provide us with this valuable feedback. We are very sorry to hear about your experience and would love to learn more in an effort to improve. Please reach out to kplummer@nhbh.org or call our Compliance Hotline at 1(888)346-8986 to share more details.
TheLoShow !
1 month ago on Google
5
It was a nice experience, I got to speak with some very sweet and intelligent women ! They space was clean and very cooling . I have a follow up appointment and I’m actually stoked about returning.
Response from the owner1 week ago
Hi there! Thank you so much for this great review.
kathryn b
1 month ago on Google
5
I really enjoy how seen and heard I feel here. The nurses are kind and patient, the environment is inviting, and I’ve already grown to look forward coming in! Thank you all for your attentive and humane service— and for Ms. Raven: You’ve got this!
Response from the owner1 week ago
Hi Kathryn! Thank you so much for this great review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

New Horizons Behavioral Health offers beds for persons needing to continue their aftercare in a safe and structured environment. This program also contains two transitional housing apartments for women transitioning from treatment to aftercare as part of the Women's Treatment and Recovery Services Program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

While cognitive behavioral therapy in Georgia is unique for each person, this therapy follows a standard structure that has proven effective. Clients first learn about their substance use disorder, then learn and practice techniques such as coping, stress management, and resilience to change their thought and behavior patterns.

During rehab in Georgia, you may engage in motivational interviewing. This typically lasts one to two sessions and is designed to address any ambivalence you have toward change. It helps you explore your current situation and motivations and commit to making changes for the future.

Staff & Accreditations

Staff

Ms. Andrea B. Winston, LPC

Executive Director

Ms. Susan Gallagher

Interim CFO

Edward Minor, MD

Medical Director

Ms. Karen Cotton-Everett, LPC

Clinical Director

Ms. Denise Wade McLeod, LPC

COO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

2100 Comer Avenue
Columbus GA, 31904

Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS

Rehab in Cities Near Columbus

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Reviews of New Horizons Behavioral Health

2.47/5 (47 reviews)
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Reviews

1

The security guard this morning Feb 1 2019 acted like HITLER And the patients were Jews. Abused belittled aggressive told them they were not getting help today get off property . Because they asked a question. I witnessed it .and he felt very comfortable doing it. He is abu ... Read More

Reviewed on 2/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (46 reviews)
Shayne Cashman
2 weeks ago
5

Response from the owner
Hi Shayne! Thanks for the great review.
Sav
4 weeks ago
1

The nurse triaging me was gossiping about other employees in front of me. She then asked me “Have you thought about unaliving yourself?” This is extremely unprofessional to be asked such an asinine question. Suicide isn’t a cuss word. I understand this is a government funded facility but you do expect a basic level of professionalism.

Response from the owner
Hi Sav, thank you for taking the time to provide us with this valuable feedback. We are very sorry to hear about your experience and would love to learn more in an effort to improve. Please reach out to kplummer@nhbh.org or call our Compliance Hotline at 1(888)346-8986 to share more details.
TheLoShow !
1 month ago
5

It was a nice experience, I got to speak with some very sweet and intelligent women ! They space was clean and very cooling . I have a follow up appointment and I’m actually stoked about returning.

Response from the owner
Hi there! Thank you so much for this great review.
kathryn b
1 month ago
5

I really enjoy how seen and heard I feel here. The nurses are kind and patient, the environment is inviting, and I’ve already grown to look forward coming in! Thank you all for your attentive and humane service— and for Ms. Raven: You’ve got this!

Response from the owner
Hi Kathryn! Thank you so much for this great review!
Aaric Austin
2 months ago
1

If I could give it half a star I would. Absolute mess of a place, waited 45 minutes just to be told that someone would “come grab me in just a second”. Never was told any updates. Unprofessional, lack of care for patients, and very little respect for people’s time. Especially when they have to leave work just to not even be able to go through with their appointment. An absolute joke

Response from the owner
Hello Aaric, thank you for sharing your recent experience with us. We are sorry to hear about your frustrations and would love to learn more in an effort to improve. Please reach out to kplummer@nhbh.org or call our Compliance Hotline at 1(888)346-8986 to share more details.
Randy A. Westbrook
2 months ago
5

I have been a client of New Horizons for several years and they keep improving. I always feel welcomed and well-taken care of. I do recommend New Horizons to those of low income (like me) for mental health treatment. I have no plans to discontinue services here. 😊😸

Response from the owner
Hi Randy, thank you so much for this wonderful review.
Matennah Muhammad
7 months ago
5

Great place to come to take care of all my needs.

Response from the owner
Hello Matennah, thank you so much for the wonderful review.
Courtney Thomas
7 months ago
1

I hate this place, if I could do zero stars I would. I am off my medicine and I was supposed to see a counselor week ago but nobody ever reached out to me about it at all. I had to call them about the missed appointment and they said the system is down & they'll give me a call back so we can reschedule. They have NEVER called me back once in the entire 4 years I’ve been going to them. I need my medication and they do not make it easy. If something bad is to occur while I’m off my medicine, it’s on them. I feel unheard & they do not seem to have empathy for my situation. I’m literally in tears as I write this.

Response from the owner
Hi Courtney, thank you for taking the time to provide this much needed feedback. We are very sorry to hear about your recent experience with us and are very interested in learning more so we can improve. Please reach out to kplummer@nhbh.org or call our Compliance Hotline at 1(888)346-8986 to share more details.
RiSh Olivia Lairopi
7 months ago
4

Response from the owner
Thanks so much for the great review!
Ashley Marie
7 months ago
5

They have helped me for years

Response from the owner
Hi Ashley! Thank you so much for the 5 star review. We are happy to help.
Private
7 months ago
5

Thanks for everything

Response from the owner
Thank you for the 5 star review!
Tasha Joyner
7 months ago
5

Great place

Response from the owner
Hi Tasha, thanks so much for this awesome review!
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