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Augusta Metro Treatment Center

2357 Tobacco Rd Augusta, GA 30906
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Top 10 Rehab In Augusta
New Season Augusta Metro Treatment Center GA 30906

About Augusta Metro Treatment Center

New Season – Augusta Metro Treatment Center is a drug and alcohol rehab that supports adults with substance use disorders. They also provide valuable community resources, such as referrals and mental healthcare.

Recovery services at New Season – Augusta Metro Treatment Center include mental health assessments, outpatient detox, counseling, outpatient programs, and medication-assisted treatment (MAT).

Mental Health Assessment and Counseling
Assessments help counselors to evaluate participants’ mental health for substance use disorder, the severity, and any co-occurring conditions. The information is used to create an individualized treatment plan, which may involve individual, group, and family counseling.

Outpatient Detox
Medically supervised withdrawal involves using FDA-approved medications to help patients to safely and comfortably detox from substances. The medication alleviates painful withdrawal symptoms allowing them to achieve sobriety without discomfort. Along with managing withdrawal symptoms, clients benefit from recovery education classes and peer support programs.

Intensive Outpatient Program (IOP)
Outpatient treatment is for individuals who need addiction treatment, but don’t need 24-hour care. Typically, participants attend treatment sessions one to three days per week, depending on the severity of their substance use disorder. The program includes individual and group counseling, skills development groups, and psychoeducation.

Medication-Assisted Treatment for Addiction (MAT)
MAT is appropriate for adults with alcohol and opioid use disorders. The MAT program is provided in an outpatient setting and involves an assessment, FDA-approved medication, and behavioral counseling individually and in groups.

Latest Reviews

Phillip Stanford
2 months ago on Google
4
I have been going here for a very long time, this place is not perfect but I can easily say the Current Program Director (Ms Christina) and the nurses (Jo and Shelby) have really done Alot to fix the issues. Before this director there have been times where the wait was over 5 hours! It no longer is like that, she's very nice, the counselors I have encountered are also nice and tend to help. I give the current staff a ton of credit, dealing with really difficult patients and fixing the wait time issues, It's not perfect. I'm sure they're still fixing things but I could definitely say that this facility is so much better than it has been in the past. Great job to the
OneWish *
3 months ago on Google
2
The front desk is nice and so is the nurses, but everyone else treated me just like my home clinic...Rude! Thank Vod I get take homes and deal with this place sparingly.
Response from the owner1 month ago
Hello, we apologize for any unfavorable experiences and we have shared your feedback with leadership. We are committed to providing the best care for our patients and we endeavor to make improvements which will better allow us to do so.
B TAYLOR
9 months ago on Google
1
By far the worst clinic. If i could give no star i would. They have 1 dosing nurse. Be prepared to wait 4 hours on some days. Your better off on the street than to deal with these people.
Response from the owner2 years ago
Hi BT, your observations have been shared with the team at New Season Treatment Center in Augusta. We are committed to upholding the highest standards of patient care and understand how important your time is to you. We apologize that you have had this experience and are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. We appreciate the feedback.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Location

Accepted Insurance

Augusta Metro Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Max Beasley

Founder & President

Jim Shaheen

CEO

Jonathan Immordino

CFO

Venicea Preston

Senior VP of Clinical Operations

Mike Garone

Senior VP of Business Development & Marketing

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (706) 722-3855
Building icon

2357 Tobacco Rd
Augusta, GA 30906

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Seay

Rehab in Cities Near Augusta

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Reviews of Augusta Metro Treatment Center

3.55/5 (51 reviews)
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Reviews

4.5

I don't know where the person that waits for hours to get there methadone but I've never had to wait longer than 45 min. and that's because I went during the busiest time. I'm usually in and out in 15 minutes and if you stay clean you phase up . You might get phase 6, you do ... Read More

Reviewed on 1/13/2023
5

Thank you Steffan Thompson, for helping me get through me dark times. You are an Angel!! God Bless!!

Reviewed on 11/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (49 reviews)
Anonymous Anonymous
1 week ago
1

This place is the worst, not in compliance at all, some patients do not have correct lock boxes,patients use other patients lock boxes, this place is very short staffed, they can't keep anybody, also , I see how they treat there employees and it's just sad, management only cares about when Carf and the DEA comes to the facility. you have professional counselors sleeping with the patients, you have people selling drugs in the parking lot, patients selling their methadone, management knows but they don't care

Kenyonna Kelley
1 month ago
1

FORMER EMPLOYEE, I voluntarily resigned from Augusta Metro Treatment Center, I have been in the healthcare field for 19 years and this was by far the worst company that I’ve ever worked for. They are not in compliance, $1298.14 is missing from my payroll, I also incurred $103.82 in expenses that the company was supposed to supply but did not and informed me that I would be reimbursed, I have not. During my time of employment, I emailed management, and payroll with no resolution, It’s highly unorganized and when you go to management for help, they tell you that they’re irritated with finding a way to do things better. I’ve also worked hours that I was not paid for on weekends because management asked me to. Now I’ve had to contact an attorney just to take them to small claims court to get what is rightfully earned. There is no reason that I should’ve had to hire An accountant to go through my payroll, there should be no reason that I’m missing payroll and I’ve worked those hours, There should be no reason that I’m buying my own work supplies, I was told to submit receipts, that I did, also kept asking management about my reimbursement to be ignored on a number of occasions. Thankfully, I still have my receipts, emails and texts. I worked for this company for less than three months. I highly would not recommend. I also want to add that my working hours were from 5 AM to 1:30 PM. There are no breaks. After complaining about breaks to management, they then scheduled my 30 min lunch at 7 AM, 2 hours after my start time! They did this so that they would not have to have coverage for me during clinic, which means 6hrs of clinic consecutively with no breaks, despite having Interns/nursing students there to get hours for certs. Despite management, the Front Desk, Dosing Nurses and Counselors are doing their absolute best, they are severely overbooked, and they can only do what they’re told to do by management. Wait times are going to continue to be long until management decides to come out of their offices and help, the employee turnaround is going to continue to be high which contributes to longer wait times because the lack of staff being treated unfairly.

Phillip Stanford
2 months ago
4

I have been going here for a very long time, this place is not perfect but I can easily say the Current Program Director (Ms Christina) and the nurses (Jo and Shelby) have really done Alot to fix the issues. Before this director there have been times where the wait was over 5 hours! It no longer is like that, she's very nice, the counselors I have encountered are also nice and tend to help. I give the current staff a ton of credit, dealing with really difficult patients and fixing the wait time issues, It's not perfect. I'm sure they're still fixing things but I could definitely say that this facility is so much better than it has been in the past. Great job to the

OneWish *
3 months ago
2

The front desk is nice and so is the nurses, but everyone else treated me just like my home clinic...Rude! Thank Vod I get take homes and deal with this place sparingly.

Response from the ownerInvalid relative date format:
Hello, we apologize for any unfavorable experiences and we have shared your feedback with leadership. We are committed to providing the best care for our patients and we endeavor to make improvements which will better allow us to do so.
B TAYLOR
9 months ago
1

By far the worst clinic. If i could give no star i would. They have 1 dosing nurse. Be prepared to wait 4 hours on some days. Your better off on the street than to deal with these people.

Response from the ownerInvalid relative date format:
Hi BT, your observations have been shared with the team at New Season Treatment Center in Augusta. We are committed to upholding the highest standards of patient care and understand how important your time is to you. We apologize that you have had this experience and are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. We appreciate the feedback.
Jen Adam
9 months ago
5

Hi I want to start off by saying this location has been down to one nurse ms joy to dose today and 2 the last several days and they have been putting in extra hours to make sure every one is getting there meds the director and ms Alisha was also helping cause wait time is 5 hours these workers all deserve a huge shout out and a raise for keeping there cool and fretting everyone out and passing out take Homes to those who get them I’m very thankful!!!!thanks to all the staff !!!!!!! we do recover

Response from the ownerInvalid relative date format:
Hi Jen, thank you for such kind words about members of our team! We are committed to providing the best care for our patients and greatly appreciate our team members for allowing us to do so. It means a lot to us that you would take the time to leave a review, and we hope to continue working to your satisfaction.
Brittney Card
9 months ago
1

Response from the ownerInvalid relative date format:
Hi Brittney, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and hope to continue working toward your satisfaction. If you need assistance, please call us at 877-284-7074 so we can better understand your concerns and help you.
Courtney Farmer
1 year ago
1

If I could add zero I would. My wife and I went there for 6 years with not 1 problem all the sudden they get a new director who thinks she is God's gift to earth and looks like freak from goonies had a baby with the mom from Matilda. We left at closing time when a known heroin dealer pulls up trying to fight me (bad idea) I drug him bad police come say it was mutual combat and he was the aggressor. Next day go in to speak to director and ask what our treatment plan was and she got butt hurt bc for six years I had no treatment plan all they are are legal drug dealers all they did was just copy and paste what I said every month when I did my intake 6 years ago so she suddenly says well you were fighting so you are kicked out so then my wife comes in to see what we were saying and she kicked her out to and she didn't do anything but it was a blessing in disguise bc we are now clean from methadone they do not want you to leave bc then they dont make money in 6 yrs I asked to titrate 3 times and for some reason each time they raised my dose. So if your looking for help from someone with alot of personal experience don't go of the director has more leg hair than you and about 3 chins

Donnell Casey
1 year ago
1

Whatever y'all giving these people is not right these people slump and drive them leaving their place drunk driving love like they just did zombies whatever y'all giving them is not right

Response from the ownerInvalid relative date format:
Hi Donnell, we firmly believe in the effectiveness of Medication-Assisted Treatment (MAT) in helping individuals with opioid-use disorder and we follow strict guidelines according to clinical, state, and regulatory requirements for treatment. Methadone has no adverse effects on intelligence, mental capability, or one’s ability to work. For more information on methadone, please visit: https://www.newseason.com/treatment-services/methadone-addiction-treatment/
Redd Scott
1 year ago
5

I posted a review a year ago that has been taken down. Understandable, because I was focused on my feelings instead of the bigger picture I learned some much about addiction how to treat addiction show empathy and also try to help while I was there as much as I could I feel blessed to have had that opportunity to see another side of nursing that has helped me on my current journey too all of my New Seasons patients I miss you guys love you guys and I continue to pray for you please don’t give up continue to fight 💪🏽💪🏽🙏🏽🙏🏽❤️❤️

Response from the ownerInvalid relative date format:
Hi Redd, Our team at New Season Treatment Center in Augusta is committed to providing the best care for our patients and we apologize if you have had any unfavorable experiences.
Allison K
1 year ago
5

Great clinic most the time

Response from the ownerInvalid relative date format:
Thank you, Allison! We're happy to hear that your experience with us has been positive and we appreciate you taking the time to leave a review recommending us to others. We hope to continue working to your satisfaction.
Jessica Grubbs
1 year ago
5

Response from the ownerInvalid relative date format:
Thank you, Jessica! We’re happy your experience has been positive. We appreciate you taking the time to recommend us to others.
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