I was not treated after waiting for an hour and a half. I watched other people be checked in within 30 minutes (or less) of walking in. I was so desperate to be seen that I just went elsewhere. I
About NYC Health Hospitals – Woodhull
NYC Health Hospitals – Woodhull, located in Brooklyn, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.
Specialty rehab programs at NYC Health Hospitals – Woodhull include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
NYC Health Hospitals – Woodhull has received accreditations from The Joint Commission.
Facility Overview
310 Number of Available Beds
Latest Reviews
My 90 year old grandma was plugged up to the monitor and it began beeping insanely and said “asystole”. Not ONE nurse or doctor even bothered to look over while her monitor was showing her flatlining. Thankfully it normalized and my grandma said she was feeling fine so I didn’t make a big deal of it. Then the monitor again started beeping crazy and said extreme Brady and again not one glance over. That’s not normal or ok- that’s negligence. Luckily my sister is a doctor who I was on the phone with at the time and she told me it was likely her wires being unclipped that caused the monitor to beep but I WOULDNT HAVE KNOWN THAT- nor is that a guaranteed reason. A 90 year old who already has low heart rate could very likely be bradycardic and nobody batted an eye.
My grandma also needed an oxygen mask and an annoyed nurse who “was on break” put it on so roughly and incorrectly, so much so that another nurse asked who put this on? And redid it. Mind u this was after my grandma inhaled smoke from a fire and had 81-90 sat which apparently is low
Moral of the story is I understand how overworked and frustrated they may be but their attitudes makes the experience worse for everyone. God bless any nurse or doctor that is actually caring despite their overwhelm. If a monitor is showing something of this sort, a nurse or doctor nearby should check it out- especially for an elderly person.
I was in so much pain I came in an ambulance at 12:30am 12/13/2025 and was in a hallway on a bed for over 2 hrs in pain crying with absolutely no help! There were also many patients being ignored and told to calm down when they wanted to leave after not being cared for and if they got combative were told they would stay longer or be sent to psych if they didnt calm down! Then when i did get moved to a curtained area it took another 2 hrs to even see a dr and I was not listened to at all! By the time they actually prescribe something, it was an antacid when I was already on antacid and I had told them that and you can have bad side effects if you take two different antacids as well as me clearly stating it was not gas I have never had gas issues before just heart burn and they sent me on my way at 8am with a wrong diagnosis, wrong meds administered and wrongful patient care! They also were refusing people juice and snacks and even water! They put ivs in multiple people and didnt put any saline drips even for people that were vomiting and needed hydration. I am currently filing a complaint this whole experience was disguising that anyone would treat human beings like this!
Every time I go to the ultrasound office, the assistant provides terrible service and has a horrible attitude. There are proper ways to speak to people and give instructions. This time I arrived at 12:35 and she was on her lunch break. I understand she needs to take a break, but there are better ways to handle the situation. She should be removed from that area if she doesn't want to interact with people. And believe me, I'm not the only one who thinks this way. It's not just this one day; it's been the same on other visits. I arrive in a perfectly good mood, only for her to ruin it.
Response from the owner1 month ago
Hi Fabiola, thank you for taking the time to share this feedback. I’m very sorry to hear about the experiences you’ve had during your visits to the ultrasound office. The team at NYC Health + Hospital/Woodhull is committed to providing high quality care to all patients. We take reviews like yours very seriously. We have shared your comments with our management team, and we will investigate this matter immediately. We appreciate you sharing your view and urge you contact our patient relations office at 718-963-8465 or woodhullcares@nychhc.org. Thank you. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.
Amenities
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Private Setting
Staff & Accreditations
Staff
Gregory Calliste
CEO
Lisa Scott-McKenzie, DHA, CEM, FABC, FACHE
COO
Ross MacDonald, MD
Chief Medical Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: New York
Contact Information
760 Broadway
Brooklyn NY, 11206
Get Help Now - 646-439-0877
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