Peachbelt Rehabilitation Center

Do not put your family member here. There are some positives-facility has been updated and receptionist is always friendly. It’s clean and usually doesn’t have that nursing home smell. Hope, Monique, and Brittany are great and helpful. Food is good and there is a variety of choices. Room was usually clean but there was a dead roach under bed along with a lot of crumbs along base of wall behind bed when we moved him out. Please note that the following people that left 5 star reviews work at this facility and are in management: Ivy B, Hope H, Tracey N, and Donna S. Two have left since their review however it is very misleading for any of them to give these reviews. To make it worse PruittHealth is thanking them for their reviews. Misleading and dishonest. They are trying to boost ratings in a false way. I feel sure there are more employee reviews but we don’t know everyone’s names. This is NOT a 5 star facility. We moved our dad from here after 5 months. There is zero communication and you cannot get anyone on the phone. Called and left numerous messages over a 6 day period and no one called back. Was told they didn’t know how to work the voice mail. I can’t stress how bad communication is. The caregivers as well as current management do not have training for working with dementia patients. If they do it is minimal or they just don’t use it. They speak sarcastically and many are not kind. Caregivers told our dad many times to urinate in his Depends rather than take him to toilet. When he would ask to have his Depends changed he would be told he could urinate in it a few more times. We have found him soaked from his thighs to his shoulder blades in urine sitting in a puddle in his bed. He has been soaked other times as well but that was the worst. He has had medications added that we were not notified about even though they will tell you they are to notify of all changes. On more than one occasion we found pills on the floor in his room which means he did not get those pills. They lost almost all of our dad’s clothes within a month. Haw had the clothes he was wearing and they couldn’t find his other clothes. Social worker looked and found a few items where they weren’t supposed to be and returned to him. The facility had to reimburse us twice so we could replace his clothes as when he left clothes were also missing or ruined. Laundry takes days to get back. They have a new laundry person so maybe this has changed. Most often he had little to no clothes in his room. One day he had to wear a jacket all day with no shirt because all clothes were in laundry. Several items have been ruined due to bleach. His navy shirts are pinkish and his black pants have bleach stains. Other shirts that are new have holes in them. When we were given his meds the day we took him from facility another patients meds were given to us with his. While their names were similar this causes great concern with attention to detail. Based on our observations and experience We do not recommend this facility and I can speak for our private sitters to tell you they too would not recommend it. PruittHealth is an approximately billion dollar business and for their facilities to be run like this Is unconscionable and says a lot about how they expect the elderly to be treated. It is only a 2 star review because of general cleanliness and those people I mentioned that were always helpful and super nice.

Always exploring sister facility on weekends when visiting my love on at PH Parkwood

Beautiful and clean facility with wonderful staff members