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Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs

35450 Pegasus Court B Palm Desert, CA 92211
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Top 10 Rehab In Palm Desert
The facilities at Phoenix Rising Recovery in Palm Desert, CA 1
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Top 10 Rehab In Palm Desert

About Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs

Clients receive customized detox programs. Withdrawals can last up to 2 weeks, and Phoenix Rising Recovery provides 24/7 monitoring through the case management team. A combination of holistic therapy, individual therapy, and medication management assists the client to transition into sobriety. Detox programs are available in 30- or 90-day intervals, from admission to aftercare.

MAT can include Probuphine, Naloxone, Acamprosate, Disulfiram, Methadone, Naltrexone, and Buprenorphine to ease cravings. Clients may also receive holistic therapy and counseling during MAT to assist with withdrawal.

Residential treatment includes individual and group therapy using cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), eye movement desensitization and reprocessing (EMDR) therapy, and motivational interviewing. Family therapy, art therapy, and mindful meditation are also available. Rehab ranch facilities are gender segregated and can last from 30 to 90 days.

PHP requires participation in day programs each weekday. Clients undergo group and individual therapy, holistic therapy, and emotional wellness training. CBT and DBT approaches are used. Clients may also receive outdoor therapy, equine therapy, and life skills development.

The IOP at Phoenix Rising Recovery consists of 9 to 20 hours per week, usually broken into 3 days per week. Clients undergo periodic drug tests, attend therapy and counseling, receive medication management, and participate in 12-Step programs.

Clients in general outpatient attend sessions once or twice per week. Each session lasts 1 to 2 hours. Clients participate in group and individual therapy and life skills training. Phoenix Rising Recovery does not offer sober living at its facility, but it is in-network with sober living partners. The center may make referrals to outside agencies for additional specialized treatment.

Phoenix Rising Recovery is in-network with many insurance providers, including Aetna, Anthem, BlueCross/BlueShield, Cigna, Healthnet, Humana, and Magellan Health. Self-pay and financing are also offered. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Facility Overview

Bed icon 18
Number of Available Beds

Latest Reviews

Mejia Brothers
1 month ago on Google
1
This was a very difficult review to write, because although I’d like to believe that the intentions of the facility were genuine and positive for my healthcare, in practice they were poor and even harmful to my well being. I had given this company an opportunity a while ago, except at their sister location in Los Angeles. I was detoxing and food kept running out, so when I’d wake up there wasn’t any food left over. Now when the only thing you have to detox (per your DOC) is food and sleep, and food is always missing and there is no regard for you, then I’m sorry you’re in the wrong business and you shouldn’t be look it after someone else’s health. Period. Joy the sales person kept calling to give these guys a shot. Promised the Palms Springs location was different. Grrrr. Nope. Second day at this location the same thing happened. “Sorry all the food ran out, wake up next time buddy” expletive expletive expletive, but to myself! Fine we fixed that, and I forced myself to stay, in the interest of putting this away, finally. Third day in I had to go to urgent care, but staff there didn’t get to me until three days later, and even then they were busy with team meetings with cake and laughs while I’m miserable trying to be seen and get meds. No, sorry, I’m out. Then I got everyone’s attention, but at this point it’s too late. We live in a service economy. We’re known for good service. If we’re handed to look over another persons health, then do a good job. Perhaps I would not have written this review, except two weeks later I’m still paying the repercussions since they didn’t even give me my meds cause they would not let me out. I had to call 911 because they wouldnt give me my belongings. They ended up keeping my meds which my insurance wouldn’t replace so today finally I got them replaced. Joy is awful at handing over the patient and communicating key things that are important for the success of the patients healthcare while at the facility. Margo the counselor only moves when there is a financial incentive for herself, loves to interrupt a patient who is sleeping (again sleep and food! Sacred for someone detoxing). If you want to tap someone’s nerve, do it while they’re detoxing and as they’re sleeping. Oh and if the patient finds cigarette smoke smell repulsive, then sure enough you’re pushing him over the edge, or out into the hot summer desert which is what happened here. Joy, somehow anything goes to make a sale, including lying to the patient that if same mistakes happen she’ll get you back home. WRONG! This lady would not get me an uber back home to LA. Hence for three hot hot hot summer days I was stranded in Palm Springs, walking the hot streets with sand on the side for miles with all of my luggage over me. I really wanted to find nice things to say, but when I remember how awful it was to be in the hot sunny desert where the only people who took interest in helping were also bad company….well then, must I say anything else but Thank God I made it home safe and that I am sober, no need for liars, chainsmokers, inadequate healthcare and facility directors (not Josh that guy tried his best) who have no business in the rehab industry. Good riddance
Munoz Performance
1 month ago on Google
5
This is a great program. I love the staff here especially shep. He was a cornerstone to my recovery here. All the staff was great. But shep was definitely my rock here
Response from the owner1 week ago
Dear Munoz,

Thank you so much for your 5-star review and kind words about your experience at Phoenix Rising Recovery Center here in Palm Springs, CA! We're so grateful you found our program meaningful and that our team made a lasting impact on your recovery journey.

A special shoutout to Shep—we’re thrilled to hear he was such a strong support for you and served as a cornerstone during your time here. His dedication and heart for this work truly make a difference, and we’ll be sure to share your appreciation with him and the entire team.

Thank you for being part of the Phoenix Rising family. We're proud of your progress and wish you continued strength and success on your path forward. 💙

With gratitude,
The Phoenix Rising Recovery Team 💙
Cheryl Dee
1 month ago on Google
5
It feels impossible for me to adequately put into words what Phoenix Rising and their staff means to me. It’s been 9 months since I arrived there, totally broken, hopeless, scared, sick, sad, and ashamed. I was on the verge of death, either by suicide or my failing health due to my addiction and total breakdown. And now, I have hope, I have sobriety, and my life back. Their program is so special and so well rounded. They think outside of the box with their treatment and make mindful accommodations when necessary. Aside from the usual offerings of therapy, trauma work, 12 step meetings and sober fun days outside of the facility, there is meditation and sound baths, misc outings (hello mani pedi day and softball) and hiking, beautiful pools to swim in, art therapy, writing therapy, and so much more. You learn the science and psychology of addiction, trauma and recovery. You are fed delicious food. Most importantly, you are surrounded by a staff who cares so much. Whomever is responsible for their hiring has a true gift for choosing the right people. If you’re reading this and wondering, please go. Go to this safe, healing place. Go with an open heart, open mind, and willingness. Save yourself. Save your life. Heal. Learn. Grow. Thank you Genevieve, for being the incredible backbone of the facility. Thank you Candice, for being my mama goose- for your warm hug and telling me “you’re home now. You’re safe” as I exited the car crying and defeated on my arrival. Thank you Brie, Chelsi, Jordan, Meditation Mark, and Michelle. I remember and cherish you all. I’m so thankful for you. I’m doing well guys!!! I’m hiking and dreaming and working and cherishing all the things I love!!! I am alive.
Response from the owner1 week ago
Dear Cheryl,

Thank you from the bottom of our hearts for your powerful and deeply moving 5-star review. Your words beautifully capture the essence of what we strive to offer at Phoenix Rising Recovery Center in Palm Springs, and we are beyond honored to have walked alongside you on this life-changing journey.

To hear that you arrived broken and hopeless, and now—just 9 months later—you are thriving, dreaming, working, hiking, and fully alive is truly extraordinary. Your story is a testament to the strength of the human spirit and the healing power of compassionate, comprehensive care.

We’re so grateful that you found meaning in all aspects of our program—from trauma therapy and 12-step support to sound baths, art, writing, meditation, and sober fun. It’s our mission to treat the whole person, and your experience is a reminder of just how important that is.

Your gratitude for Genevieve, Candice, Brie, Chelsi, Jordan, Mark, Michelle, and the rest of the team means the world. They will be so touched to know how much their kindness, presence, and care impacted your recovery. You’ll always be part of the Phoenix Rising family. 💙

Thank you for your honesty, your courage, and your light. We are so proud of you, Cheryl—keep hiking, keep dreaming, and keep living the beautiful life you’ve fought so hard to reclaim.

With love and immense gratitude,
The Phoenix Rising Recovery Team 💙
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Accepted Insurance

Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financing your treatment can make treatment more accessible. You'll work with your care provider to set up payment plans, including interest rates and repayment timelines. Financing options vary widely and not all programs offer them, so be sure to get the full details before enrolling in treatment. If you have insurance or other benefits, financing may help you cover your remaining out of pocket expenses.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In California, dual-diagnosis addiction treatment programs offer comprehensive care for individuals with co-occurring mental health and substance use disorders. Programs include medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. Using an evidence-based approach, clinicians utilize therapies like cognitive behavioral therapy, or dialectical behavioral therapy and mindfulness to address substance use disorders and co-occurring mental health challenges. Additional services include 12-Step recovery, group therapy, family counseling, and relapse prevention to promote sustained recovery.

In California, substance abuse treatment programs can help individuals with any type of substance use disorders and co-occurring conditions. These rehab programs typically encompass various levels of care, including medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. You can expect clinicians to utilize evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and mindfulness to help you achieve and sustain your recovery. The rehab's clinical team can provide a comprehensive assessment to determine the appropriate level of care and medical support you may need.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

While in rehab treatment, you may work on developing various life skills to help you in long term recovery. These may include resilience, interpersonal skills, and self awareness. The focus will be on developing healthy habits for self care and relationships so you have the skills you need to manage day to day life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

The goal of creative arts therapy in California is to encourage growth and transformation. It can be used in individual and group settings with both children and adults. Options include movement, music, and painting.

The use of experiential therapy can be helpful for the treatment of behavioral disorders, including drug and alcohol addiction. This method teaches you how to release negative emotions and cope with pain from the past. Activities such as art, music, and animal care are used to facilitate this process.

Amenities

  • car iconPrivate Transportation
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • hiking-poles iconWalking Trails
  • recreation iconRecreation Room
  • pool iconSwimming Pool
  • private iconPrivate Setting

Staff & Accreditations

Staff

Amy Crichton

Executive Director

Jessica Thorne

Operations Manager

Kathy Rosales, LVN

Nursing Director

Dr. Heather Wong, DMSc, MPAS, PA-C, CAQ-Psych

Associate Medical Director

Accreditations

LegitScript has reviewed Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June 2024

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 330143AP

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 594462

Contact Information

Building icon

35450 Pegasus Court B
Palm Desert, CA 92211

Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Rehab in Cities Near Palm Desert

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Reviews of Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs

4.7/5 (99 reviews)
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Google Reviews

4.7 (99 reviews)
kenzie mae
1 week ago
5

Mejia Brothers
1 month ago
1

This was a very difficult review to write, because although I’d like to believe that the intentions of the facility were genuine and positive for my healthcare, in practice they were poor and even harmful to my well being. I had given this company an opportunity a while ago, except at their sister location in Los Angeles. I was detoxing and food kept running out, so when I’d wake up there wasn’t any food left over. Now when the only thing you have to detox (per your DOC) is food and sleep, and food is always missing and there is no regard for you, then I’m sorry you’re in the wrong business and you shouldn’t be look it after someone else’s health. Period. Joy the sales person kept calling to give these guys a shot. Promised the Palms Springs location was different. Grrrr. Nope. Second day at this location the same thing happened. “Sorry all the food ran out, wake up next time buddy” expletive expletive expletive, but to myself! Fine we fixed that, and I forced myself to stay, in the interest of putting this away, finally. Third day in I had to go to urgent care, but staff there didn’t get to me until three days later, and even then they were busy with team meetings with cake and laughs while I’m miserable trying to be seen and get meds. No, sorry, I’m out. Then I got everyone’s attention, but at this point it’s too late. We live in a service economy. We’re known for good service. If we’re handed to look over another persons health, then do a good job. Perhaps I would not have written this review, except two weeks later I’m still paying the repercussions since they didn’t even give me my meds cause they would not let me out. I had to call 911 because they wouldnt give me my belongings. They ended up keeping my meds which my insurance wouldn’t replace so today finally I got them replaced. Joy is awful at handing over the patient and communicating key things that are important for the success of the patients healthcare while at the facility. Margo the counselor only moves when there is a financial incentive for herself, loves to interrupt a patient who is sleeping (again sleep and food! Sacred for someone detoxing). If you want to tap someone’s nerve, do it while they’re detoxing and as they’re sleeping. Oh and if the patient finds cigarette smoke smell repulsive, then sure enough you’re pushing him over the edge, or out into the hot summer desert which is what happened here. Joy, somehow anything goes to make a sale, including lying to the patient that if same mistakes happen she’ll get you back home. WRONG! This lady would not get me an uber back home to LA. Hence for three hot hot hot summer days I was stranded in Palm Springs, walking the hot streets with sand on the side for miles with all of my luggage over me. I really wanted to find nice things to say, but when I remember how awful it was to be in the hot sunny desert where the only people who took interest in helping were also bad company….well then, must I say anything else but Thank God I made it home safe and that I am sober, no need for liars, chainsmokers, inadequate healthcare and facility directors (not Josh that guy tried his best) who have no business in the rehab industry. Good riddance

Munoz Performance
1 month ago
5

This is a great program. I love the staff here especially shep. He was a cornerstone to my recovery here. All the staff was great. But shep was definitely my rock here

Response from the owner
Dear Munoz,

Thank you so much for your 5-star review and kind words about your experience at Phoenix Rising Recovery Center here in Palm Springs, CA! We're so grateful you found our program meaningful and that our team made a lasting impact on your recovery journey.

A special shoutout to Shep—we’re thrilled to hear he was such a strong support for you and served as a cornerstone during your time here. His dedication and heart for this work truly make a difference, and we’ll be sure to share your appreciation with him and the entire team.

Thank you for being part of the Phoenix Rising family. We're proud of your progress and wish you continued strength and success on your path forward. 💙

With gratitude,
The Phoenix Rising Recovery Team 💙
Cheryl Dee
1 month ago
5

It feels impossible for me to adequately put into words what Phoenix Rising and their staff means to me. It’s been 9 months since I arrived there, totally broken, hopeless, scared, sick, sad, and ashamed. I was on the verge of death, either by suicide or my failing health due to my addiction and total breakdown. And now, I have hope, I have sobriety, and my life back. Their program is so special and so well rounded. They think outside of the box with their treatment and make mindful accommodations when necessary. Aside from the usual offerings of therapy, trauma work, 12 step meetings and sober fun days outside of the facility, there is meditation and sound baths, misc outings (hello mani pedi day and softball) and hiking, beautiful pools to swim in, art therapy, writing therapy, and so much more. You learn the science and psychology of addiction, trauma and recovery. You are fed delicious food. Most importantly, you are surrounded by a staff who cares so much. Whomever is responsible for their hiring has a true gift for choosing the right people. If you’re reading this and wondering, please go. Go to this safe, healing place. Go with an open heart, open mind, and willingness. Save yourself. Save your life. Heal. Learn. Grow. Thank you Genevieve, for being the incredible backbone of the facility. Thank you Candice, for being my mama goose- for your warm hug and telling me “you’re home now. You’re safe” as I exited the car crying and defeated on my arrival. Thank you Brie, Chelsi, Jordan, Meditation Mark, and Michelle. I remember and cherish you all. I’m so thankful for you. I’m doing well guys!!! I’m hiking and dreaming and working and cherishing all the things I love!!! I am alive.

Response from the owner
Dear Cheryl,

Thank you from the bottom of our hearts for your powerful and deeply moving 5-star review. Your words beautifully capture the essence of what we strive to offer at Phoenix Rising Recovery Center in Palm Springs, and we are beyond honored to have walked alongside you on this life-changing journey.

To hear that you arrived broken and hopeless, and now—just 9 months later—you are thriving, dreaming, working, hiking, and fully alive is truly extraordinary. Your story is a testament to the strength of the human spirit and the healing power of compassionate, comprehensive care.

We’re so grateful that you found meaning in all aspects of our program—from trauma therapy and 12-step support to sound baths, art, writing, meditation, and sober fun. It’s our mission to treat the whole person, and your experience is a reminder of just how important that is.

Your gratitude for Genevieve, Candice, Brie, Chelsi, Jordan, Mark, Michelle, and the rest of the team means the world. They will be so touched to know how much their kindness, presence, and care impacted your recovery. You’ll always be part of the Phoenix Rising family. 💙

Thank you for your honesty, your courage, and your light. We are so proud of you, Cheryl—keep hiking, keep dreaming, and keep living the beautiful life you’ve fought so hard to reclaim.

With love and immense gratitude,
The Phoenix Rising Recovery Team 💙
Lisa Dockery
3 months ago
5

This place was amazing! I didn't think I needed treatment until I got here! They changed my life in so many ways. It was a challenge but the team is very personal in what they do that it was no challenge for them. Thank you Phoenix Rising for a better way of living!!!!

Response from the owner
Hi Lisa,

Thank you so much for your wonderful review! We're incredibly grateful you chose Phoenix Rising and so proud to have been part of your journey. It’s inspiring to hear how your perspective shifted once you arrived—and even more so to know that the experience brought meaningful change to your life.

Recovery is never easy, but your strength and willingness to embrace the process made all the difference. Our team is honored to have walked alongside you and to hear that their personal, dedicated approach had such a positive impact.

Wishing you continued growth, joy, and a life full of purpose—you deserve it! 💙

With gratitude,
The Phoenix Rising Recovery Team
Raquel V
3 months ago
5

My name is Raquel I am a Phoenix rising alumni ,I was addicted to meth for more than 35 years I was blessed to be accepted at la Quinta house on a full scholarship.At Phoenix rising I received the best treatment the staff there was so amazing and caring they really cared about me When I had stopped caring,the staff helped me to see that I could make the changes needed to have a healthier happier life .The director,the counselors ,the therapist ,med Tech's and all other staff made me feel like family like I was worth saving.Im now living my best life sober in ARROWBEAR lake California I've got 9 months clean and going.Thank you phoenix rising for showing me a better way of living and teaching me how to reach my goals living my life without meth,I now wake up feeling free👍💯🥰

Response from the owner
Hi Raquel,

Thank you so much for your powerful and heartfelt 5-star review. We are incredibly proud of you and deeply honored to have been a part of your journey at Phoenix Rising Recovery Center in Palm Springs.

Your story is a true testament to the strength of the human spirit and the power of recovery. After more than 35 years of addiction, your transformation is nothing short of inspiring. We’re so glad you felt supported, cared for, and truly seen by our team—from the director and counselors to the therapists, med techs, and every staff member who walked alongside you.

Knowing that you’re now 9 months clean and living your best life in Arrowbear Lake fills us with joy. You’ve done the hard work, and we couldn’t be more thrilled to see you thriving and waking up each day with freedom, clarity, and hope.

Thank you for your courage, your gratitude, and your light. You’ll always be part of the Phoenix Rising family. 💙

With pride and gratitude,
The Phoenix Rising Recovery Team
Sara Harvey
3 months ago
5

My kiddo spent time at Phoenix Rising in 2025. The staff was attentive and caring and was continually going the extra mile. The rehab home was very nice and comfortable. My kiddos shared that he had the best therapist he has ever had and he’s had quite a few. The drug and alcohol counselor was also outstanding. Highly recommend!

Response from the owner
Hi Sara,

Thank you so much for your thoughtful 5-star review and for sharing your experience with Phoenix Rising Recovery Center in Palm Springs. We’re truly honored to have supported your kiddo during such an important time in their life.

It’s incredibly meaningful to hear that our team was attentive, compassionate, and committed throughout the journey, and we’re so glad he felt comfortable and well cared for in our home. Hearing that he connected deeply with their therapist—and called them the best he's ever had—means the world to us. Our drug and alcohol counselors are equally passionate about making a real difference, and we’re thrilled their impact was felt.

Thank you for your kind words and recommendation. Your family will always have a place in the Phoenix Rising community. 💙

With gratitude,
The Phoenix Rising Recovery Team 💙
Anthony Mckinney
3 months ago
5

Phoenix rising was a great stepping Stone towards my recovery. The staff and the medical team help rebuild me to where I can face my sobriety their facilities. Are beautiful. And my peers were extremely helpful. Posted

Response from the owner
Hey Anthony,

Thank you so much for your 5-star review and for sharing your experience at Phoenix Rising Recovery Center! We're honored to have been a meaningful part of your recovery journey and proud to hear that our program served as a strong stepping stone toward lasting sobriety.

It’s wonderful to know that our staff and medical team were able to support you in rebuilding your foundation and that the beautiful facilities and supportive peers made a positive impact. At Phoenix Rising, we believe that healing happens through community, compassion, and connection—and we're so glad you felt that during your time with us.

We’re proud of how far you’ve come and wish you continued strength and success on your path forward. You’ll always be part of the Phoenix Rising family!

With gratitude,
The Phoenix Rising Recovery Team
____
7 months ago
5

Phoenix Rising is an amazing place the staff is very helpful, caring and professional at all times I spent 10 days and love it all staff member will go beyond to help you very clean place food is amazing u'll get breakfast, Lunch and dinners also supplies of drinks snacks when every you want anytime if the day and night you can was your clothing shower when ever you want most of all the support is awesomeone of the best decisions I've made and once you depart they will help you once your back home with multiple programs.. Devan and the staff time are great. If you need help this is the place .

Brandi H
8 months ago
5

The staff here is fantastic and very knowledgeable about living in recovery. The things I have learned here has made the best impact in my life on how living in recovery is a lifestyle that's possible. If you struggle with addiction I highly recommend Phoenix Rising Recovery Center to help you on your new path in recovery. Thank you Phoenix Rising Recovery Center you helped change my life. ❤️

Response from the owner
Hi Brandi,

Thank you so much for your heartfelt review and kind words! We’re truly honored to have been part of your recovery journey and are thrilled to hear that the knowledge and support you gained here have made such a positive impact on your life. At Phoenix Rising Recovery Center, we’re dedicated to helping individuals discover that living in recovery is not only possible but also incredibly rewarding.

Your recommendation means the world to us, and it’s inspiring to know that our team played a role in helping you build a new path in recovery. If you ever need additional support or just want to share your progress, we’re always here for you. Congratulations on this new chapter in your life—your success is our greatest reward!
Richard Romero
8 months ago
5

Response from the owner
Richard, thank you for giving us a great review! The staff here at our Phoenix Rising Recovery Center in Palm Desert are truly grateful!
Katrina Diaz
9 months ago
5

Five stars is not enough for Phoenix Rising! They should have ten stars! I punched and screamed to go inpatient. I was only going to stay for detox which is 7-8 days. And the love and compassion all there employees have I decided to stay an extra 3 weeks. There group sessions are amazing. Individual sessions are awesome! By the end of my treatment I didn’t want to leave. I felt at home with everyone. I grew as a person. We became a family. Phoenix makes you feel like no matter what your important! They take the time to care.

Response from the owner
Thank you for sharing your wonderful experience with the community! Our team is happy to hear positive feedback of our treatment centers! From our family to yours, we are glad you are doing well.
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