Plugged In Recovery

Being my first time through the "Recovery Process", I will be forever thankful to Plugged-In Recovery. While I did not complete my residential portion here locally at Plugged-In, I did so in Prescott, AZ, where I was referred here from my recovery center as the best place to come home to in Scottsdale, AZ and continue my recovery journey. Wow, how happy I chose to come to Plugged-In Recovery for the PHP/IOP part of the journey. It was at the age of 44, and a successful businessman who thought they could conquer anything who never let anything get in the way of achieving my life goals, then came my biggest obstacle ever, substance abuse, a disease that cant be fixed with a prescription (wouldn't that be nice). After my initial detox/recovery, I was afforded an experience over the summer here at Plugged-In that taught me so much more than just sobriety, with it also came countless life lessons which will help me today and into the future to face not only substance abuse, but skills to understand the importance of emotional regulation, cognitive and dis-cognitive thinking, how to identify and break through the co-dependency behavior of substance abuse, learning its OK with being vulnerable, the clinical insights that cause the abuse and how to identify triggers and coping skills to deal with them, and so much more. I sincerely feel like I was back in school learning so much as I raced through life often not paying attention to some basic signs and prior reactions/behaviors that came along with it. One of the best parts was I was in class with so many others on the same journey, and while not all from the same walk of life, or dealing with the same form of substance abuse issue, we were all there for the common goal of recovery and growth which very much felt like a recovery family. I would be remised if I didn't point out the staff who worked tirelessly, compassionately, and were dedicated to each and every person's circumstances and ultimately willing to tailor the program to each individuals needs. Very HIGH praise to all the staff, specifically to Bri, Director of Outpatient Services, for her professionalism, day to day client advocacy, willingness to listen and help in anyway needed. Additionally to Kevin, my Therapist (unfortunately a Bears fan but that's OK), who listened, understood people, and while a straight shooter, clearly demonstrated each day and session his dedication to each clients recovery journey and was amazing to work with and kept me grounded and on track mentally. Nate, Group Facilitator, and a bright light every morning for check ins and throughout the day for groups, always with a positive attitude, understanding of the hard work it takes to get through the process, and willingness to have a little fun or walk through the building on the mobile Karaoke machine to break up the days. And to James, Operations Analyst, with his passion to teach so much educational knowledge of the brain/body such as the "Polyvagal Nerve" and how to stimulate it and control it which is pretty cool in and of itself (and many more things each week), and always tying his groups educationally into recovery. I could go on and on (and there are many more people I didnt list), but hope this provides a brief overview of my great experience at Plugged-In as each professional was great, caring, understanding, energetic, knowledgeable and certainly there to help along the way with many true life experiences and stories of their recovery journeys which I found very helpful knowing they could relate to the long process ahead of each of us. Thanks again Plugged-In

I am familiar with many Northeast recovery places through personal experience or by vetting them, and I would like to start by saying this place is different in nearly all aspects. Ryan, who is the Administration Director, talked to me when I was about done with every NE place that I talked to. I was in rough shape and he was there for me every step of the way. The intake was seamless (thanks Haley). The property is worthy of a review on its own. The relative freedom they give you (phones, food, etc.) is unmatched in my experience. Then there is the treatment team. I have never felt more cared for in treatment. I could list them all and what they have taught me and done for me (but will run out character count…you know who you are). I will name my therapist, Laura, who is the best therapist I have seen in 42 of my 51 years on this rock. For those struggling…please at least make the call. There is a better way of treating your disease and Plugged In has found a great formula. Heartfelt thanks to all that work for Plugged In Recovery. I have more character count so…thank you Jonah, Bravo, Suzanne, Kevin, Jackie, Santana, Heath, Sam, Juanita, Michael, Lexi, Chef Shannon, and Monica.

Facility was beautiful and clean! All the staff were friendly and went above and beyond for each client in care. Highly recommend!! 10/10!