800-784-1361
Wonderful experience in this hospital, the nursing staff was extremely friendly and knowledgeable, in general, all the staff was efficient, caring and very kind, the service is very professional from the administration to the nurses, technicians, and doctors this facility wa ...
About Bridges of Rappahannock Hospital
Rappahannock General Hospital strives to deliver evidence based treatment and support services including:
The hospital offers specialized inpatient behavioral health care for individuals who require a higher level of support and treatment. The dedicated unit provides a safe and therapeutic environment where patients receive comprehensive care from a multidisciplinary team of psychiatrists, therapists, and nurses. The focus is on assessment, stabilization, and evidence based treatment to address a wide range of behavioral health conditions.
Rappahannock General Hospital provides outpatient behavioral health services to support individuals in their mental health journey. The outpatient program offers assessment, counseling, therapy, and medication management services. Treatment plans are tailored to meet each individual’s unique needs, empowering them to achieve their mental wellness goals.
Rappahannock General Hospital provides round the clock emergency services, ensuring immediate medical attention for individuals facing urgent health concerns, including behavioral health emergencies. The facility is equipped with state of the art resources and staffed by highly trained personnel to deliver prompt and efficient evaluation, stabilization, and treatment.
Facility Overview
76 Number of Available Beds
Latest Reviews
I understand that working in this sort of department is rough, exhausting, and overwhelming. As you can see while reading the reviews, more than most are 1 star, and the owner replies with the same generic response each time. Receptionist was the sweetest, doctor was kind but barely did a correct diagnosis. A nurse named Matt came in to put ear drops in my boyfriends ear, made it absolutely so much worse than it was to the point where he couldn’t even talk and he told us we could leave. Matt was so unprofessionally spoken, super rough with his patient, and had so much lack of empathy.
Response from the owner1 week ago
We’re sorry to hear about your experience. We strive to provide an exceptional experience for every patient, and your feedback about professionalism, communication, and the interaction with our team is important to us. We would appreciate the opportunity to learn more so we can review this further. Please contact the Patient Experience team at 804-435-8399.
Came to this hospital at 2am on a Saturday for severe back pain and had a lousy experience. The nurses were very insensitive while taking my vitals. I understand that working in healthcare SUCKS, but when you have a frightened patient, it goes a long way to be gentle and warm. The ER physician, Dr. Virginia Gale, was nice but didn’t seem to have any idea how to treat my presenting issue other than prescribe narcotics. Maybe that is typical for an ER physician, but I had to suggest TO HER next steps for my treatment including a CT scan and prednisone to help with inflammation. I also mentioned pain in my lower bottom and that I wasn’t sure if it was my coccyx, and she said “well does your coccyx hurt?” I have no idea lady, that’s what I’m asking you about! She also completely disregarded part of the imaging results and asked ME the definition of a medical term that I had looked up online. Lastly, I kept referring to pain down my leg and she kept saying “well that’s JUST sciatica”….yes, and what are we going to do about it? There was no explanation or plan other than tx options I had to suggest. In terms of time, check-in was quick and I was brought back immediately and they got me in and out in 3 hours. Overall, this was a subpar hospital experience. I’ve never been to a hospital in a rural area so maybe my expectations were too high. But for someone in severe pain and scared, staff did not meet my emotional needs at all (except for the CT tech, she was sweet) and I had to be the driver my treatment plan.
Response from the owner1 week ago
We regret to hear about your experience during your visit to our emergency department. We strive to provide an exceptional experience for every patient, and we’re disappointed to learn that your emotional needs were not met and that communication about your treatment felt lacking. Your feedback, including the positive note about our CT technician, has been shared with the team. If you would like to discuss this further, please contact our Patient Experience team at 804-435-8399.
The oncology dept.is top notch. Dr. Sweeney is a very caring and professional Dr. We as a community need this in our area.
Response from the owner1 week ago
Thank you for sharing your positive experience with our oncology department and your doctor. We’re delighted to hear that you found the team professional and caring, and that our services fulfill a need in the community. We appreciate your feedback and will continue to strive for excellence. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.9 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Residential Setting -
Private Rooms
Contact Information
Kilmarnock, VA 22482
Get Help Now - 804-889-0907
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Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount
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