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Shawnee Mental Health Center – West Union

192 Chestnut Ridge Road West Union, OH 45693
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About Shawnee Mental Health Center – West Union

Shawnee Family Health Center was established in 1973 as a mental health clinic to promote improved wellbeing of southern Ohio residents. They operate three clinics across three counties including this one in West Union.

Since their inception they’ve grown to provide integrated care encompassing primary medical services and employment support alongside mental health and substance use treatment. As the oldest mental health center in southern Ohio, Shawnee remains committed to accessible care in a nurturing space that encourages healing and personal growth.

They accept several health insurance options such as Medicare and Ohio Medicaid plans. A sliding fee scale option is available for uninsured and underinsured, ensuring no one is denied care due to an inability to pay. Their substance use and mental healthcare particularly serve adults and adolescents in recovery. School-based services, from counseling and case management to crisis support and referrals, are provided for children in their natural environment.

Integrated Care for Whole-Person Recovery

Shawnee adopts an integrated care approach that blends substance use treatment and psychiatric support with primary medical care to ensure well-rounded healing. You can access various primary medical services from routine check-ups and vaccinations to chronic disease management and preventive care.

Their integrated model also lets you receive adequate clinical support to take care of dually diagnosed substance use issues and mental health disorders. Substance use recovery is delivered via a partnership with HopeSource, a top provider of evidence-based treatment in Portsmouth. They offer comprehensive intake assessment, treatment planning and outpatient therapy involving recovery-skill building that fosters resilience and helps prevent relapse.

Psychiatric Services and MAT Program

Skilled psychiatric nurses provide medication management and monitoring services to support clients with dual-diagnosis conditions. These experts also provide medication-assisted treatment (MAT) when clinically relevant to support lasting healing.

Clients are prescribed either Suboxone or Vivitrol to help manage painful withdrawal symptoms and curb physiological cravings. This is paired with counseling to address underlying psychological and emotional issues, ensuring holistic care. Counseling can be delivered in a community setting including the client’s home if necessary. Nurses can administer meds and monitor symptoms & side effects in such a convenient setting.

Employment Program and Case Management

We were impressed by Shawnee’s supported employment program, where clients are assisted in finding and maintaining jobs as part of their recovery journey. Several studies have shown that having a job helps people with mental health or substance use challenges recover and better manage their symptoms.

Shawnee’s 360-degree care encompasses case management. Case managers provide linkage to community or county services to help address housing, education and employment needs. They can also help you obtain Medicaid and provide support when you want to try something new.

Latest Reviews

G M
6 months ago on Google
5
I ve been going to this clinic for over a decade for severe mental illness and as my primary care provider. As a long term patient there, I know most of the staff by name. I have a lot of love and respect for the staff especially my doctor Deborah Katz, they treat you like family. They care about your health and wellbeing. The negative comments on here are just Karen s and Kevin s complaining because they have nothing else to do with their lives. I recommend this clinic to anyone and everyone I know. I refuse to see another clinic.
Amanda Frost
7 months ago on Google
1
I have never been treated so unprofessionally by a member of a medical staff. If you value your mental health don't go here. They should help you work through your mental crisis, not be the cause of it.
Heather Potts
1 year ago on Google
1
Only gave it 1 star to comment. They don't return calls. They got rid of mine and my sons counselor and has bothered to replace him. The doctor prescribed me 2 medications that you aren't supposed to take together and it made me deathly ill.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Cynthia Holstein

CEO

Katy Lewis

Chief Compliance & QI Officer

Anita Bowman

Chief Clinical Officer

Chris Parish

COO

Tricia Martin

Chief Human Resources Officer

Jill Cottrill

CFO

Contact Information

Phone icon (937) 544-3400
Building icon

192 Chestnut Ridge Road
West Union, OH 45693

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Rehab in Cities Near West Union

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Reviews of Shawnee Mental Health Center – West Union

2.9/5 (25 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (25 reviews)
Josey Johnson
1 month ago
1

This place just loves to run people around in circles to keep billing their insurance. You come to this place for help which is really difficult to reach out for in the first place because you’re at the point where you need medication and you’ll be ran around in a loop for months just prolonging the suffering. Not to mention if you need meds changed due to negative side effects instead of helping with that they’ll make you wait some more until you crash out so they can bill your insurance again for a crisis that could have been avoided by a few clicks on a computer to switch back to a medication that did work for you that’s already on file instead of the medication they pushed on you in the first place that you did not want to take but was pretty much told that was your option or suffer. The counselors are amazing I can’t say anything about them, they’re genuinely caring and they listen to their patients. These psychiatrists however do not prioritize their patients or their mental well being. There also must be something horribly wrong with the scheduling department as well considering you have to wait more than a couple months to be seen each time. That isn’t help. Help is being available. Help is actually being there. Help is being compliant enough after years of schooling to recognize that maybe people actually need them to do their job even more than they need their paychecks. I’m not even sure I want to continue going to this place anymore for psychiatry over how ridiculous this whole process has been. Take a walk in someone else’s shoes before choosing to work in a place for mental health treatment.

Joelene Phelps
1 month ago
5

Dr Katz is the best! I’ve never felt I could actually be myself and open up to a doctor like I have her. I’ve had a lot of bad experiences with doctors in the past, but I have absolutely nothing bad to say about Shawnee family health. They are all very friendly and I just love my doctor so much she’s the best. She truly cares about her patience all these other negative comments on here. I don’t see that there I’ve seen it many other places, but not here so don’t listen to the negative negative comments if you wanna know, go in person and make your own opinion and I about guarantee it’ll be a good one. I feel the people leaving bad reviews are just doing so because they didn’t get the medication they wanted or something. I’ve never had any kind of issues with them whatsoever and I drive a very far distance just to see Dr. Katz because I love her so much and I know I’m not gonna find another psychiatrist that I feel that comfortable with so thank you Dr. Katz for being a wonderful doctor a caring doctor and so real and down to earth and thank you for caring about me. It means more to me than I can put into words

G M
6 months ago
5

I’ve been going to this clinic for over a decade for severe mental illness and as my primary care provider. As a long term patient there, I know most of the staff by name. I have a lot of love and respect for the staff especially my doctor Deborah Katz, they treat you like family. They care about your health and wellbeing. The negative comments on here are just Karen’s and Kevin’s complaining because they have nothing else to do with their lives. I recommend this clinic to anyone and everyone I know. I refuse to see another clinic.

Amanda Frost
7 months ago
1

I have never been treated so unprofessionally by a member of a medical staff. If you value your mental health don't go here. They should help you work through your mental crisis, not be the cause of it.

Heather Potts
1 year ago
1

Only gave it 1 star to comment. They don't return calls. They got rid of mine and my sons counselor and has bothered to replace him. The doctor prescribed me 2 medications that you aren't supposed to take together and it made me deathly ill.

Brenda Mckee
1 year ago
1

I only gave a star to say it's not worth it. They don't get back with you Every time you call NO ONE answer you leave a message and you never get call back. I don't recamean going here fine someone else.

Samuel Lewis
2 years ago
1

This place is a joke now they didnt call in refills for medication I need to function and when they cancel appointments they don’t tell you they just say they rescheduled it when you get there

Nevaeh Curfman
2 years ago
1

Give this place a one. Had a therapist there for a short amount of time. She leaked my information without my permission. Do not recommend therapy there.

Dylan
2 years ago
5

Felt 100x better after talking to a counselor. I'm so grateful that I decided to come here. They're super friendly and understanding.

Terry Horner (Terry Horner)
3 years ago
5

Friendly Staff! They always listen to the needs of patients and care about the community. We are grateful to have Shawnee Family Health Centers service.

Jennifer Johnston
3 years ago
1

I wouldn't give this place one star only did so I could comment I need to know who to get ahold of to file a complaint they are the worst place ever they refused to admit my mom to the hospital when she told them she was scared and needed to so I took her to emergency room where they admitted her into a mental facility..after she was released 3 weeks later which was a 3 to 5 day place (that's how bad she was )when she got out nobody could get ahold of the doctor so we called the after hour phone number the guy was so rude didnt help at all said there's nothing he can do and hung up on us..so after that we had to take her to the emergency room again just to get a refill til her appt. Well her appt. Comes around n the doctor calls off!!! This place needs shut down should not b working with the mentally ill they don't care. The meds shes on cant just b stopped it could kill her but they don't even care.

Holly South
3 years ago
1

This place is a joke. If you want someone to treat you like an animal than this is the place for you. I wouldnt even waste your time your money.

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