South Bexar County VA Clinic

About South Bexar County VA Clinic

The South Bexar outpatient clinic is part of the South Texas Veterans Affairs Health care system. This clinic offers mental health assessments, treatment and referrals for veterans in San Antonio. If you are struggling with substance abuse, this clinic can perform an evaluation and offer counseling. They’ll also refer you to other community treatment options if needed.

They also have an online self-help portal. You can use those online tools to manage your anger, build parenting skills, learn different coping strategies and how to resolve problems and more. This portal offers tools based on proven best practices for mental health. There is no cost to use the portal. You also don’t have to sign in or disclose any personal information to use it.

Another tool that VA healthcare offers is the VA telemental health program. This lets you connect with a VA mental health provider from your computer or mobile device allowing you to get support from wherever you are.

I really like that VA Health Care offers a peer assistance program called BeThere. If you’re a service member or a spouse of one, you can talk to peer coaches who are veterans, service members or military spouses. This service is confidential, free and available 24/7 all year.

Online reviews about the service providers at this clinic are mostly positive. But some reviewers complained about how hard it is to get a hold of the clinic on the phone. Many state that they waited on hold for a long time, got hung up on while being transferred or that they only got automated messages.

Latest Reviews

Bridgett Llanes

2 months ago on Google

Horrible service. Highly recommend going to a different VA office.

Mirka Luna

4 months ago on Google

I have never dealt with a more uninterested PCP. She said eh your kidneys are ok and wouldn t address any issues promptly. I also asked to be referred to a psychologist but they said my PCP has to give me medication then if those don t work a psychologist can give me different meds. I highly doubt my PCP is a qualified psychologist and even is she is she DOES NOT KNOW ME so how would she know what to prescribe???? I wanted to see a a psychologist on a regular basis like I did two years ago with no issues with a referral from my PCP but they said no can t do that. Only good thing I can say is the lady in the front who set my appointment (Dora i think was her name) and checked me in was very sweet and I hope she getting paid well for dealing with these PCPs and their nonsense

Natalia Kestler

4 months ago on Google

I always receive such great care here, from the front desk staff, to the lab techs and nurses to my doctor. Everyone is so helpful, professional and you can tell they truly care about their patients. They have excellent online communication via the patient messaging portal, too.

Rehab Score

Our Methodology

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7.9 / 10

Gallery

South Texas VA Health Care System South Bexar County VA Clinic TX 78222

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

The VA Psychosocial Rehabilitation and Recovery Center (PRRC) is an outpatient transitional learning center designed to support recovery and integration into meaningful self-determined community roles for Veterans with mental illness and severe functional impairment. Therapies offered include health and wellness education (including recreation therapy), stress management, management of mental illness, medication education, group therapy, sleep hygiene, nutrition education, community resources, and spiritual wellness.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

12-Step

12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

Amenities

Residential Setting
Private Setting
Private Transportation

Staff & Accreditations

Staff

Julianne Flynn, MD

Executive Director

John Mendoza

Deputy Medical Center Director

Heather Yun, MD, FACP, FIDSA

Chief of Staff

Eleanor Milo, DNP, RN, CENP, NEA-BC

Associate Director for Patient Care Services

Shane Soto, MHA

Associate Director for Resources

Adam Bernal

Associate Director for Operations

Melissa Pineda-Sanchez

Acting Assistant Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 241142

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2270

Contact Information

(210) 648-1491

Website

4610 E Southcross Blvd
Suite 100
San Antonio, TX 78222

Get Help Now - 210-890-5212

Rehab in Cities Near San Antonio

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Reviews of South Bexar County VA Clinic

3.2/5 (41 reviews)

Google Reviews

3.2 (41 reviews)

trey garcia

1 month ago

Really good and professional experience. Actually had blood drawn for a lab and it was the first time in my life that I didn’t feel the needle. Great techs!

2 months ago

4 months ago

I have never dealt with a more uninterested PCP. She said “eh your kidneys are ok” and wouldn’t address any issues promptly. I also asked to be referred to a psychologist but they said my PCP has to give me medication then if those don’t work a psychologist can give me different meds. I highly doubt my PCP is a qualified psychologist and even is she is she DOES NOT KNOW ME so how would she know what to prescribe???? I wanted to see a a psychologist on a regular basis like I did two years ago with no issues with a referral from my PCP but they said no can’t do that. Only good thing I can say is the lady in the front who set my appointment (Dora i think was her name) and checked me in was very sweet and I hope she getting paid well for dealing with these PCPs and their nonsense

Stephen Gregory

They're cool people. Thing is, they're not allowed to treat you. I've been told on more then one occasion by the doctors that work there they know exactly how to fix me, but they are required to give other things a shot first for cost efficiency. 9 years later the VA never fixed me... surprise surprise. However, I got a job with Insurance and my civilian doctor (who was a Navy doctor at one point) fixed 90% of the problems I had on the first visit and the other 10% on the second visit. I am now convinced the VA "incompetence" isn't actually incompetence at all. I think its calculated out to kill off veterans to avoid paying benefits. Again... the people at this clinic are great. They try. But they're fighting with their good hand tied behind their back with an eye patch on their good eye, and no shoes on with broken Christmas ornaments on the floor. They won't win. They're not designed to

Mark Andre

5 months ago

Christopher

One of the better VA facilities I've dealt with. While smaller and older than some of the others in the San Antonio area, I'd rather drive half way across the city to go there than go to the newer, larger, and fancier facilities.

jerrod killian

6 months ago

Always the nicest folks during my appointment. You can feel they care about what they are doing. They are fast to.

Alfonso Garanzuay

8 months ago

Carlos Acosta Castro

10 months ago

They never answer their phones

Scuba Z

11 months ago

Very nice staff, never takes long to get in and out. Very clean as well

Amy Fortune

I love the care that I receive at the clinic. I am able to send messages to my primary care team through the VA app and get quick responses. My Dr has even made time for a walk in appointment when an issue worsened unexpectedly. Even after I moved to another part of the city, I would rather travel to be seen here.

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