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Tri County Human Services

2026 Crystal Wood Dr. Lakeland, FL 33801
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Tri County Human Services FL 33801

About Tri County Human Services

Tri County Human Services provides help to those affected by substance abuse and other behavioral health challenges in Lakeland, Florida, and the surrounding area. They accept most health insurance plans and work with Medicaid HMOs as well. They do not accept Medicare insurance plans but will work with you if you’re unable to afford treatment.

Jail-Based Treatment in Lakeland

The programs include a jail-based substance abuse treatment program in cooperation with several local county sheriff’s departments. Their target population is people who are incarcerated and are experiencing a substance use problem and co-occurring disorder. Co-occurring disorders are mental health conditions that are diagnosed along with an addiction.

This program helps identify behaviors that have caused significant problems in your life and then works with you to develop a foundation that supports sobriety. They work closely with people who have an opioid dependence, providing medication assisted treatment (MAT) to help reduce withdrawal symptoms and cravings during recovery. The program also includes individual and group therapy as well as case management to ensure you receive the care you need and are connected with community resources to promote your recovery.

In-Home Family Program

The Intensive Family Centered program provides in-home parenting and family counseling for families who are at risk of substance abuse or have a history of substance abuse in the household. They recognize that addiction impacts the whole family and provide these services to support a healthy home environment.

Latest Reviews

Joshua Morgan
2 weeks ago on Google
5
For supportive and theraputic to people in need of the services they offer i personaly have had a positive experience while attending
Response from the owner1 week ago
Thank you for sharing your experience. We are glad to know our services have been supportive and helpful for you. Your feedback means a lot to our team.
Justin Miller
2 weeks ago on Google
5
They saved my life I am truly grateful for them and what they do.....
Response from the owner1 week ago
Thank you for sharing this. We are grateful for your trust and honored to have supported you.
Violeta Balbuena
1 month ago on Google
5
We cannot say enough wonderful things about Mrs. Barbara and the incredible impact she has had on our child—and our entire family. From the very first session, she created a safe, welcoming, and supportive environment where our child felt truly seen and understood. Her compassionate approach, deep expertise, and patience have helped our child make incredible progress, not just behaviorally, but emotionally and socially as well. She doesn't just work with the child—she works with the whole family. We've gained tools, insights, and strategies that have helped us become better, more connected parents. Her guidance has transformed how we understand and respond to our child's needs. The difference in our home is night and day. What sets her apart is her genuine care and dedication. She listens, she encourages, and she empowers. We are so grateful for the positive changes she has helped bring into our lives. If you're searching for someone who will truly make a difference, look no further. Mrs. Barbara is simply amazing.
Response from the owner1 week ago
Thank you so much for taking the time to share such a meaningful and detailed review. We are truly touched by your words and so grateful to hear about the positive transformation your family has experienced. Mrs. Barbara is an incredible part of our team, and your kind feedback reflects the passion and dedication she brings to every family she supports.

It’s especially rewarding to hear that her work has empowered not just your child, but your entire family unit. That’s exactly the kind of holistic care we strive to provide at Tri-County Human Services. Thank you again for your trust, and for allowing us to be a part of your journey.
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Rehab Score

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7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

The Florida Center is a 55-bed residential facility for adults with co-occurring substance abuse and psychiatric disorders. Utilizing a skilled professional staff, the Florida Center provides up to 63 days of “state of the art” clinical intervention. To be successful, treatment of the substance abuse and mental disorders must occur simultaneously. Treatment includes the following services: substance abuse/mental health assessment, psychiatric evaluation, medication therapy, individual counseling, group counseling, HIV screening, and recreational therapy. This program serves all 67 counties of the State of Florida. Residential Level II- 5-bed Program: The 5-Bed Male Substance Abuse Program is for those individuals presenting with a primary substance abuse related disorder. This program provides comprehensive assessment and treatment services. Upon admission, individuals will be acclimated to Florida Center’s therapeutic community while beginning the assessment phase of their program. Individual, group counseling and case management services are provided. Because aftercare planning is so vital to recovery and integral to treatment success, Florida Center makes aftercare recommendations for all these individuals to transitional living facilities such as half way houses to facilitate continued sobriety and drug-free living. The 5-Bed Male Substance Abuse Program participants follow the same modalities as all persons served at Florida Center.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient (IOP) treatment is available at Lakeland and Winter Haven Baycare facilities. Length of stays in outpatient services range from three to nine months. Outpatient services offer individuals the opportunity and means to overcome their substance abuse problems without regard for the client’s ability to pay for services. Treatment success or failure is significantly correlated with the individual’s motivation to change and with their willingness to follow treatment recommendations to develop a healthier lifestyle.

sober-living iconSober Living Homes

A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.

medically-assisted-detox iconMedically Assisted Detox

The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Robert Rihn, LCSW

Chief Executive Officer

Donn VanStee

Administrative Services Director

Tina Phillips

Administrative Finance Director

Becky Razaire, LMHC

Administrative Director for Community Programs

Heather Kaufmann, LMHC

Administrative Director of Outpatient Programs

Nelda Jackson, LMHC, MCAP

Administrative Residential Program Director

William Camp, MBA

Operational Compliance Manager

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 25861

Contact Information

Building icon

2026 Crystal Wood Dr.
Lakeland, FL 33801

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Lakeland

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Reviews of Tri County Human Services

3.9/5 (89 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (89 reviews)
Joshua Morgan
2 weeks ago
5

For supportive and theraputic to people in need of the services they offer i personaly have had a positive experience while attending

Response from the owner
Thank you for sharing your experience. We are glad to know our services have been supportive and helpful for you. Your feedback means a lot to our team.
Justin Miller
2 weeks ago
5

They saved my life I am truly grateful for them and what they do.....

Response from the owner
Thank you for sharing this. We are grateful for your trust and honored to have supported you.
Violeta Balbuena
1 month ago
5

We cannot say enough wonderful things about Mrs. Barbara and the incredible impact she has had on our child—and our entire family. From the very first session, she created a safe, welcoming, and supportive environment where our child felt truly seen and understood. Her compassionate approach, deep expertise, and patience have helped our child make incredible progress, not just behaviorally, but emotionally and socially as well. She doesn't just work with the child—she works with the whole family. We've gained tools, insights, and strategies that have helped us become better, more connected parents. Her guidance has transformed how we understand and respond to our child's needs. The difference in our home is night and day. What sets her apart is her genuine care and dedication. She listens, she encourages, and she empowers. We are so grateful for the positive changes she has helped bring into our lives. If you're searching for someone who will truly make a difference, look no further. Mrs. Barbara is simply amazing.

Response from the owner
Thank you so much for taking the time to share such a meaningful and detailed review. We are truly touched by your words and so grateful to hear about the positive transformation your family has experienced. Mrs. Barbara is an incredible part of our team, and your kind feedback reflects the passion and dedication she brings to every family she supports.

It’s especially rewarding to hear that her work has empowered not just your child, but your entire family unit. That’s exactly the kind of holistic care we strive to provide at Tri-County Human Services. Thank you again for your trust, and for allowing us to be a part of your journey.
Kerstin Alvarez
1 month ago
5

Ms Barb at Tri-County Human Services has been such a blessing to my children and our family as a complete unit. She really takes time to get to know each individual and makes them feel seen and heard. I have seen huge gains with my children (and me) as our family has healed from past trauma.

Response from the owner
Thank you so much for your kind words and for sharing your experience. We’re truly grateful to hear that Ms. Barb has made such a meaningful impact on your family’s journey. It’s our mission at Tri-County Human Services to support healing and growth, and we’re honored to walk alongside you. We’ll be sure to pass along your appreciation to Ms. Barb—she’ll be thrilled to know her dedication is making a difference.
Jessamyn Gwydir
1 month ago
5

Miss Barb is literally a life saver. I’ve been a patient with her for years, and she’s knowledgeable, compassionate & consistent.

Response from the owner
Thank you so much for your kind words! We're incredibly grateful for your continued trust over the years. Miss Barb truly cares about each of her patients, and it's wonderful to know her knowledge, compassion, and consistency have made such a positive impact. We'll be sure to share your review with her—it will mean the world.
Jessica
1 month ago
5

I started out seeing ms barb for substance abuse and now I continue to see her for my mental health. She’s the very best!

Response from the owner
Thank you so much for your kind words! We're honored to be part of your journey and so proud of the progress you've made. Ms. Barb is truly dedicated, and it's wonderful to hear how much her support has meant to you. We're grateful for your trust and look forward to continuing to support your growth and well-being!
Carylin Ortiz
1 month ago
5

Very helpful thank you.

Response from the owner
Thank you for the kind review! We're glad we could help—don't hesitate to reach out if you need anything else.
Mariely Díaz Castro
1 month ago
5

We’ve had an excellent experience so far. Barbara has an incredible ability to express ideas in a way that is easy to understand. We feel that our son is really connecting with her.

Response from the owner
Thank you so much for your wonderful review! We're thrilled to hear that you've had an excellent experience and that Barbara’s approach has made such a positive impact. It’s great to know your son is connecting with her—that connection is so important. We truly appreciate your trust and kind words!
satyardi satyardi
1 month ago
5

Ms. Barb is an amazing soul. She has worked with my boys for years and has strongly contributed to their growth. She not only cares about her patients,she works with the family , ensuring that a solid support system is created. My boys love her, and she has become part of our family. Looking forward to working together for many more years.

Response from the owner
Thank you from the bottom of our hearts for this beautiful review. Ms. Barb is truly special, and it means the world to know how deeply she’s connected with your family over the years. Watching your boys grow and being part of that journey has been such a joy. We’re so grateful for your trust and partnership—and we’re looking forward to many more years of working together and supporting your amazing family!
All County
1 month ago
5

Miss Barb has been wonderful working with our son with autism and ADHD. She has brought him quite a distance in the three years that she has been with him. She is also helped me understand his challenges and to allow him to freedom to make mistakes

Response from the owner
Thank you so much for your kind words and thoughtful review! We're truly grateful for the opportunity to work with your son and to be part of his journey. Miss Barb is passionate about supporting every child's unique needs, and it means the world to know her work has made a meaningful difference. We're also glad to hear that you've found value in the support and insights provided along the way. Thank you for your trust and partnership over the past three years!
Kayleigh Fernandez
1 month ago
5

Ms.Barb has been really helpful with my entire family. She is very thorough with all the process needed. My kids love going to see her.

Response from the owner
Thank you so much for your kind review! We're thrilled to hear that Ms. Barb has been such a positive support for your whole family. Her dedication to guiding families through the process with care and thoroughness is something we truly value. It’s wonderful to know your kids enjoy their time with her—that connection makes all the difference. We truly appreciate your trust in us!
Arjay Diaz
1 month ago
5

Barbara is amazing, she helped me go through many stages of my life and she is a great listener and give amazing advice when I ask. I couldn’t have ever asked for a better therapist.

Response from the owner
Thank you so much for your thoughtful review. We're so glad to hear how much Barbara’s support has meant to you throughout the different stages of your journey. She is deeply committed to listening with care and offering guidance when it’s needed most. Your kind words mean a great deal, and we’re honored to have been part of your growth. Thank you for your trust!
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