Tri County Human Services

About Tri County Human Services

Tri County Human Services provides help to those affected by substance abuse and other behavioral health challenges in Lakeland, Florida, and the surrounding area. They accept most health insurance plans and work with Medicaid HMOs as well. They do not accept Medicare insurance plans but will work with you if you’re unable to afford treatment.

Jail-Based Treatment in Lakeland

The programs include a jail-based substance abuse treatment program in cooperation with several local county sheriff’s departments. Their target population is people who are incarcerated and are experiencing a substance use problem and co-occurring disorder. Co-occurring disorders are mental health conditions that are diagnosed along with an addiction.

This program helps identify behaviors that have caused significant problems in your life and then works with you to develop a foundation that supports sobriety. They work closely with people who have an opioid dependence, providing medication assisted treatment (MAT) to help reduce withdrawal symptoms and cravings during recovery. The program also includes individual and group therapy as well as case management to ensure you receive the care you need and are connected with community resources to promote your recovery.

In-Home Family Program

The Intensive Family Centered program provides in-home parenting and family counseling for families who are at risk of substance abuse or have a history of substance abuse in the household. They recognize that addiction impacts the whole family and provide these services to support a healthy home environment.

Latest Reviews

Keith Mosher

4 months ago on Google

They wanted my birthdate and social security number to check my insurance. Operator verbally fought me for my SS number. Very sketchy.

Response from the owner3 months ago

Thank you for your feedback. We understand your concerns regarding the request for your Social Security number. The program you are enrolling in through Tri-County Human Services requires this information to maintain long-term records, ensuring that we can accurately retrieve them if needed in the future. We apologize if this process was not clearly explained to you and for any frustration this may have caused. Our goal is to provide a smooth and transparent experience, and we appreciate your input as we work to improve our communication. If you have any further questions or concerns, please don t hesitate to reach out.

dalia

4 months ago on Google

One of the ladies at the front desk was trying to be rude for no reason. My mom was told she had an appointment and had the messages to prove it, and the lady wanted to make it seem like my mom was crazy and tried talking to my mom like she was a toddler. Very Unprofessional.

Response from the owner3 months ago

Thank you for taking the time to share your feedback. We are truly sorry to hear about your mother s experience at our front desk. Providing respectful and professional service to all our patients is very important to us, and we regret that we fell short in this instance. We would love the opportunity to address this situation and ensure it does not happen again. Please feel free to reach out to us at (863) 255-6476 so we can discuss this further and work toward a resolution. We appreciate your feedback and the chance to improve.

Malik Johnson

6 months ago on Google

This place is evil as hell! All they do is abuse their power and steal money! They lie constantly especially the workers and the manager will back them up regardless of what proof you have! Once again putting the wrong people in power! Apparently they open at 7am since June! So the times on this are wrong! But it s your responsibility to call

Response from the owner3 weeks ago

We re sorry to hear that you had a negative experience with us, and we take your concerns very seriously. Our goal is always to provide fair and exceptional service, and it s disappointing to hear that we didn t meet your expectations. We apologize for any miscommunication about our hours. While we have tried to keep our information updated, we understand how this could cause frustration. We will review this immediately to ensure our details are accurate moving forward. If there were any misunderstandings or if you have unresolved concerns, we d love the opportunity to address them directly. Please reach out to us at 863-709-9392, as we are committed to finding a resolution. Thank you for your feedback, as it helps us improve.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.7 / 10

Gallery

The facilities at Tri County Human Services in Lakeland, FL 1

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

The Florida Center is a 55-bed residential facility for adults with co-occurring substance abuse and psychiatric disorders. Utilizing a skilled professional staff, the Florida Center provides up to 63 days of “state of the art” clinical intervention. To be successful, treatment of the substance abuse and mental disorders must occur simultaneously. Treatment includes the following services: substance abuse/mental health assessment, psychiatric evaluation, medication therapy, individual counseling, group counseling, HIV screening, and recreational therapy. This program serves all 67 counties of the State of Florida. Residential Level II- 5-bed Program: The 5-Bed Male Substance Abuse Program is for those individuals presenting with a primary substance abuse related disorder. This program provides comprehensive assessment and treatment services. Upon admission, individuals will be acclimated to Florida Center’s therapeutic community while beginning the assessment phase of their program. Individual, group counseling and case management services are provided. Because aftercare planning is so vital to recovery and integral to treatment success, Florida Center makes aftercare recommendations for all these individuals to transitional living facilities such as half way houses to facilitate continued sobriety and drug-free living. The 5-Bed Male Substance Abuse Program participants follow the same modalities as all persons served at Florida Center.

Intensive Outpatient

Intensive Outpatient (IOP) treatment is available at Lakeland and Winter Haven Baycare facilities. Length of stays in outpatient services range from three to nine months. Outpatient services offer individuals the opportunity and means to overcome their substance abuse problems without regard for the client’s ability to pay for services. Treatment success or failure is significantly correlated with the individual’s motivation to change and with their willingness to follow treatment recommendations to develop a healthier lifestyle.

Sober Living Homes

A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.

Medically Assisted Detox

The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.

Amenities

Residential Setting
Private Rooms

Staff & Accreditations

Staff

Robert Rihn, LCSW

Chief Executive Officer

Donn VanStee

Administrative Services Director

Tina Phillips

Administrative Finance Director

Becky Razaire, LMHC

Administrative Director for Community Programs

Heather Kaufmann, LMHC

Administrative Director of Outpatient Programs

Nelda Jackson, LMHC, MCAP

Administrative Residential Program Director

William Camp, MBA

Operational Compliance Manager

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 25861

Contact Information

(863) 709-9392

Website

2026 Crystal Wood Dr.
Lakeland, FL 33801

Get Help Now - 863-733-5026

Rehab in Cities Near Lakeland

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Reviews of Tri County Human Services

3.9/5 (89 reviews)

Google Reviews

3.9 (89 reviews)

5 months ago

Response from the ownerInvalid relative date format:

Thank you for your feedback. We understand your concerns regarding the request for your Social Security number. The program you are enrolling in through Tri-County Human Services requires this information to maintain long-term records, ensuring that we can accurately retrieve them if needed in the future. We apologize if this process was not clearly explained to you and for any frustration this may have caused. Our goal is to provide a smooth and transparent experience, and we appreciate your input as we work to improve our communication. If you have any further questions or concerns, please don’t hesitate to reach out.

Thank you for taking the time to share your feedback. We are truly sorry to hear about your mother’s experience at our front desk. Providing respectful and professional service to all our patients is very important to us, and we regret that we fell short in this instance. We would love the opportunity to address this situation and ensure it does not happen again. Please feel free to reach out to us at (863) 255-6476 so we can discuss this further and work toward a resolution. We appreciate your feedback and the chance to improve.

6 months ago

We’re sorry to hear that you had a negative experience with us, and we take your concerns very seriously. Our goal is always to provide fair and exceptional service, and it’s disappointing to hear that we didn’t meet your expectations. We apologize for any miscommunication about our hours. While we have tried to keep our information updated, we understand how this could cause frustration. We will review this immediately to ensure our details are accurate moving forward. If there were any misunderstandings or if you have unresolved concerns, we’d love the opportunity to address them directly. Please reach out to us at 863-709-9392, as we are committed to finding a resolution. Thank you for your feedback, as it helps us improve.

Brandon Vargas

7 months ago

Please don’t not do Business with this people there are bunch of scammers and they lie on there fees please don’t not , find some where else please !

We’re sorry to hear that you feel this way about your experience with us. We strive to be transparent and upfront about all fees and processes, so it’s disappointing to hear that we may not have met your expectations in this regard. If there was any miscommunication or misunderstanding, we’d love the opportunity to clarify and make things right. Please feel free to reach out to us directly at 863-709-9392 so we can address your concerns in detail. We value feedback like yours as it helps us improve and ensure a better experience for everyone in the future. Thank you for sharing your thoughts.

still good

1 year ago

Abraham Revei

Very nice staff and excellent services. Some great people making things happen.

Blanca Echevarria

I love them they are such understanding people

Chrissie Kay Phillips

I feel safe & comfortable in speaking to those helping me on this journey of healing. Meadowbrook.

Clinton Hirtner

Absolutely amazing place that is really there to help you!!!

Koji Roman

Do people really help you with your addictions and stuff

Matt Marone

Everyone knows a DUI sucks in a bunch of different ways! I did my required course here. The staff were all super nice and down to earth! I would recommend this class to anyone having to take it and also just people in general. Tom is a great instructor and you can tell he truly cares about his students!! He's very easy to talk to and the class was nothing like I thought it was going to be. 11/10

Alberto Negron

Mrs Onelia is the best psychiatrist in the world...the whole stuff is really helpful when I go..I would not change her for anything in The world ..the best of the best..she has helped me become a better person and has motivated me to do better mental health wise and everything that goes along with it

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