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Unhooked Recovery

215 South Power Road, Bldg 1251 Mesa, AZ 85206
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About Unhooked Recovery

Unhooked at the Heights offers residential and outpatient treatment.

The residential program is for those who need continual around the clock care during the beginning stages of treatment and who need to live on-site to stabilize mentally and emotionally. Individual therapy, group therapy, family therapy, and educational classes on addiction and recovery are provided.

The outpatient program at Unhooked at the Heights is for those who are able to benefit from addiction treatment while having autonomy and flexibility with their recovery. Those best suited for this program are able to continue with their life commitments and utilize recovery on an ongoing, outpatient basis. Individual therapy, group therapy, family therapy, and educational classes are provided. Case management and referrals to outside organizations are provided as needed.

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Latest Reviews

Erin Logan
3 weeks ago on Google
5
Jan 3rd 2023 I flew from Philadelphia to AZ and straight into Unhooked’s residential program. I graduated to the Winthrop house and eventually started working here, I’ve been employed with unhooked for 2 years now. And if it wasn’t for this place I truly don’t know where I would be in life today. Unhooked is my family and I wouldn’t want it any other way . Today I get the privilege to help individuals get there self out of that deep hole I was once in and showing them there is a way out of addiction 🍀 thank you to unhooked recovery for saving my life!!
Sara Lopez
3 weeks ago on Google
5
My husband went through unhooked two and a half years ago and we're still sober I had the pleasure of working there in the kitchen I currently work at another treatment center. sobriety is what you're looking for they do an amazing job thank you unhooked
Sage
1 month ago on Google
5
I graduated from unhooked and went on to the Winthrop house. Unhooked was my 4th treatment center and I’m thankful for my experience and all the staff that helped me along the way. As a client sitting in those chairs I would tell myself “I want to work here one day.” Here I am a year clean and get the opportunity to work for unhooked and give back freely what was given to me. I will always recommend Unhooked to anybody seeking treatment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

heart-hands iconIntervention Services

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

medically-assisted-detox iconMedically Assisted Detox

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Arizona's substance abuse treatment centers can provide tailored treatment for individuals with substance use disorders and mental health conditions. Treatment programs may include medically assisted detox, 12-Step recovery, intensive outpatient programs, and aftercare support. Addiction experts employ evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and talk therapy to uncover and reframe unhelpful patterns. By graduation, you'll have developed new coping strategies, learned new stress management techniques, and have the capability of sustaining your recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

eye-movement iconEye Movement Desensitization And Reprocessing

Amenities

  • private iconPrivate Setting
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Patty Freeman

CEO

Richard Freeman

Senior VP

Wendy Rodriguez

VP of Operations

Ken Zwolinski

Clinical Director of Residential

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

215 South Power Road
Bldg 1251
Mesa, AZ 85206

Fact checked and written by:
Peter Lee, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Mesa

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Reviews of Unhooked Recovery

3.78/5 (113 reviews)
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Reviews

1

Be advised that this facility utilizes cult-like indoctrination techniques to attempt to accomplish the desired results. While those techniques are effective, they also result in the patient losing some of their individuality, personality, and decision-making skills. The peo ... Read More

Reviewed on 9/12/2019
4

Best food that tops any other rehab I've ever been to! Counselors are caring and knowledgeable. The best option for rehabilitation in the state

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (111 reviews)
Erin Logan
3 weeks ago
5

Jan 3rd 2023 I flew from Philadelphia to AZ and straight into Unhooked’s residential program. I graduated to the Winthrop house and eventually started working here, I’ve been employed with unhooked for 2 years now. And if it wasn’t for this place I truly don’t know where I would be in life today. Unhooked is my family and I wouldn’t want it any other way . Today I get the privilege to help individuals get there self out of that deep hole I was once in and showing them there is a way out of addiction 🍀 thank you to unhooked recovery for saving my life!!

Sara Lopez
3 weeks ago
5

My husband went through unhooked two and a half years ago and we're still sober I had the pleasure of working there in the kitchen I currently work at another treatment center. sobriety is what you're looking for they do an amazing job thank you unhooked

Sage
1 month ago
5

I graduated from unhooked and went on to the Winthrop house. Unhooked was my 4th treatment center and I’m thankful for my experience and all the staff that helped me along the way. As a client sitting in those chairs I would tell myself “I want to work here one day.” Here I am a year clean and get the opportunity to work for unhooked and give back freely what was given to me. I will always recommend Unhooked to anybody seeking treatment.

Pam Tysick
1 month ago
1

I was not a patient here, but have had nothing but problems with the older lady up front. She is rude and unfriendly. When I walked in she glanced up, then put her head down and would not even look at me. I was very friendly and courteous. She then proceeded to get my sons' name confused with another person with the same name, and kept insisting he was still on blackout, which I knew he wasn't. I asked her to check dates, and she refused. It was my son's birthday and we had driven 50 miles to see him. I kept insisting he was not on blackout and made regular calls home. She said "oh, they all do that, they sneak phone calls when they're not supposed to." She wouldn't budge. Who hires a very unfriendly, rude person to run a front desk in a facility that should be focused on healing and friendliness and good ol' common courtesy? This entire facility has gone downhill in the last few years, and does not hold the standard it once did. There's other issues I won't go in to, suffice it to say they need to have a deeper look at its inner workings.

Denise
1 month ago
2

My family member just left here and was starving while there, they also lost medications and was unable to continue MAT (medicated assisted treatment), started experiencing withdrawals. The staff is very confrontational and everything is run like you’re incarcerated. Very unprofessional service and lack of regard for your loved one, staff allow other clients to “bully” others to break them down if staff feels they need an attitude adjustment, this place is the ONLY option(insurance) for some people which is why they still in business I’m assuming because there is nothing recovery focused about this place. Staff stealing medications. Needs to be investigated! And they make you sign a waiver upon entry that you won’t sue them because they know as a whole they are a liability. Might as well just find an outpatient provider or meetings because as serious as sobriety/recovery is to you or your loved one THIS is not it!!!!!!I promise You!! 2 stars because my loved one did come home sober and the negative experience did help secure the desire to experience this place ever again.

Melissa Stockholm
1 month ago
5

So first I want to point out that I am not a false profile and yet I'm still giving unhooked recovery 5 stars. Because they deserve it. Some of the complaints I've read are real, but when it comes down to it, are you there looking for a resort style seeing or are you there to get sober? So what if the food wasn't the best, it was definitely better than what I ate on the street, if I ate. Not everyone is the nicest? Boo hoo, that's life folks! You will have some you like and some you don't and even more that may not like you. The BHT's when I was there almost a year ago were absolutely nothing short of Miracle workers. They care and if anyone tries to say they don't they are a damn liar. I watched BHT's pull double shifts and still come in for their regular shift the next day. And if you pay attention, there are some that don't work the 12 step program but are still sober celebrating 4 or 5 years sober. So I'm thinking there really must be something to this giving back that helps people stay clean. All the complaints about Marie, you know she might come off as mean but think about the job she has, while you are there is your life in her hands, so she has "that look" for a reason. Get to know her, you might find a different person behind the one you see stressing about everyday life there at unhooked. Tell you a secret, I saw her smile, a few times. What it boils down to is that any place you go to you can nitpick apart if you want to, or you can do what you went to do and that's get sober. Groups are not run by clients, there is an AA/NA meeting every night sometimes twice a day. There are activities and holidays they do their best to get you through it...sober!! Unhooked is a huge part of my recovery and coming up on a year sober is more than I can say about any place I went before. And I've been to several. I'm thinking unhooked was my last! Finally!! Thank you to Amanda, Natalie, Alyssa, Erin, Ms Q just to name a few that have had a huge impact on my sobriety! I am grateful for you all everyday!

Valeria Figueroa
1 month ago
5

Amazing staff this place has saved my life

Jonathan Goyens
1 month ago
5

Never met a group of people that are as genuine as they are about helping people. They truly care .

Laurie
1 month ago
5

I was new going to residential treatment actually it was my first time. I went in to meet my PO and bounce. But the program the staff changed my opinion. I started enjoying going to the meetings the groups absorbing everything knowledge is power right. The staff was very friendly they helped tremendously and I began to open up share my story I feel Unhooked pointed me down the path I'm in now Family and Peer support specialist finishing my class with Project Future at the University of Arizona and going to do another 12 Month internship. Unhooked changed my mindset opened me to the possibility I will recovery and now help others. Thank you to the staff the facility and my future success.

Sammi Logsdon
1 month ago
5

See attached Pic. I forgot to post it when I was done. So I took a photo of my review! They truly saved my life.......

Missy
1 month ago
5

My daughter's dad was at unhooked for 90 days. With an open dcs case. The staff there went above & beyond to assist him with dcs. They opened up a room bought toys. So he could have a weekly visit with my daughter. His case worker at unhooked Anthony. Made sure they attended every meeting, court date. I mean he couldn't of asked for a better care team. They were all just amazing there. To anybody with an open dcs case wanting to get sober. Or anybody just wanting to get right. I strongly suggest unhooked recovery. I know the staff there genuinely care about all their clients there. You won't regret it. I promise.

Benjamin Ramirez Jr
2 months ago
5

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