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Virginia Beach Department of Human Services – Independence Boulevard

3432 Virginia Beach Blvd
Virginia Beach, VA 23452
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Virginia Beach Department of Human Services - Independence Boulevard VA 23452

About Virginia Beach Department of Human Services – Independence Boulevard

Psychiatric assessments, medication management and trauma informed individual, family and group therapy are all part of their adult outpatient services. Peer support and psychosocial education are also offered by them.
For people with the most severe and chronic mental illnesses they use the evidence based and recovery focused Assertive Community Treatment model which offers intensive locally based treatment. This program is crucial for improving your quality of life because it focuses on providing wrap-around services to people who experience acute psychiatric symptoms, recurrent hospitalizations, homelessness and incarceration.
Their case managers are essential to your healing process because they assist you in creating individualized treatment plans and organizing the care required to meet your objectives and promote community integration. To meet your basic needs, they help you connect with medical, psychiatric, social and educational as well as vocational and financial resources.
They offer Project Link to provide intensive gender specific case management to help lower treatment barriers for pregnant and parenting women who use drugs. In addition to parenting education and support groups, their services include the facilitation of childcare and transportation options.
Additionally, they offer case management to children from birth to age seven who are at risk of experiencing severe emotional disturbances as a result of substance abuse or mental illness in their parents.
Their Restore program offers outpatient addiction treatment using an office based opioid treatment framework to individuals who are struggling with opioid use disorder. Restore is part of their larger medication assisted treatment (MAT) approach to relieve withdrawal pains and cravings.

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Fact checked and written by:
Sehar Uddin
Edited by:
Peter Lee, PhD

Latest Reviews

K.Nightstar Stough
2 months ago on Google
1
im trying to speak with someone,and it keeps saying listen to the options but then doesn't listen them.Only repeats the same message.I called when it said they were open.
Angela Beck
7 months ago on Google
3
Courteous staff but you still need to self register on their tablets. Expect to wait.
ShannonRose77
7 months ago on Google
1
T. Willis and her supervisor C.Johnson need to be located. I left several voicemails and emails for 3 weeks. No response. Tried to reach the supervisor. She doesn’t answer and her voicemail is full which tells me she clearly doesn’t check them. What needs fixed is so simple. It was the case workers fault and all she has to do is make one click on her computer and it would be fixed. I have filed a complaint. I have filed an Appeal. I went to the building in person. They found the problem and said it was a mistake on her part however no one can reach her to fix it. She is the only one that can fix it. She won’t ever respond to her colleagues that have emailed and reached out to her. How do these people get paid if they aren’t doing there job. Why aren’t they getting fired? Or take accountability I have lost my mental heath medication and my dr visits for being dropped due to a clerical error. Of course they don’t read these reviews either so it’s a waste of time even writing this. My point is Willis and c Johnson do not contact you back when you need help.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Roni Myers-Daub

BOD, Chair

Gregory Smith

BOD, Vice-Chair

Contact Information

Building icon

3432 Virginia Beach Blvd
Virginia Beach, VA 23452

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Reviews of Virginia Beach Department of Human Services – Independence Boulevard

3.52/5 (97 reviews)
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Reviews

5

The service I received in this place was of first quality, I never had any problem, the staff is very attentive and helpful. Thanks to them, I managed to make really significant changes in my life. Thanks for the great job you do.

Reviewed on 2/7/2019
Overall Experience
Date Submitted
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Google Reviews

3.5 (96 reviews)
K.Nightstar Stough
2 months ago
1

im trying to speak with someone,and it keeps saying listen to the options but then doesn't listen them.Only repeats the same message.I called when it said they were open.

Dana Taylor
3 months ago
5

shaniqua Hill
3 months ago
1

Angela Beck
7 months ago
3

Courteous staff but you still need to self register on their tablets. Expect to wait.

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