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Woodridge Intensive Outpatient Program

1106, 1221 W Market St, Suite 1220 Johnson City, TN 37604
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Top 10 Rehab In Johnson City
Woodridge Hospital TN 37604

About Woodridge Intensive Outpatient Program

Woodridge Hospital is an inpatient facility located in Johnson City, Tennessee. They treat children, adolescents, and adults who have mental health and substance use concerns. They are also a 24/7 crisis walk-in center. They offer brief intervention services and connection to resources post discharge.

Their inpatient treatment focuses on both mental health and substance use issues. When you contact them, you’ll be assessed and placed into the unit that is most appropriate for you. This may be based on needs and age. Most treatments are based on your specific needs, but there’ll be times when you’ll be encouraged to partake in group therapy. They also offer an expressive arts therapy modality which incorporates music, art, movement, creative writing, and nature as part of the treatment plan. They’ll teach you new life skills, like how to cope in healthy ways, which you can use even after treatment is completed.

When you’re ready to be discharged, you’ll have your own plan and will be connected to community services to ensure continuation of care. This can include outpatient services or more intensive options, depending on your needs.

Facility Overview

Bed icon 84
Number of Available Beds

Latest Reviews

Chuck Henley
3 months ago on Google
1
Took my wife in when I dropped her off. Took all of my information. Told me the doctor and they would reach out and never did. Had to call and call in order to talk to her. They do not know what they are doing and the workers do not communicate back and forth. They lie to your face. She will never return there again. They never said nothing about having to have a code, nothing about a they only arr open at a certain time to call in. You get a answering service and you have to have a code. Even show my wife was hugging on me and telling me she loved me and see me soon. She gave them permission to talk to me. But they never said nothing about a list. They are unprofessional. I worried all weekend and couldn't talked to her and they never called.
Response from the owner2 months ago
Thank you for taking the time to share your feedback with us, Chuck. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
Brooke Taylor
3 months ago on Google
1
I don't even want to give Woodridge 1 star. The nurses are extremely rude & let's just say it's very easy to get into an altercation with them. The rules are ridiculous...you are treated like a child. And the food sucks. Don't come here. It won't help you.
Response from the owner2 months ago
Hi Brooke, Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
A G
5 months ago on Google
1
I can't give 0 stars unfortunately. I just tried to call to see if I could request an appointment. The 1st guy I spoke with was extremely rude, he transferred me without saying hold on or anything. He didn't seem to know what was going on. Terrible!!!! Won't be going there EVER!!
Response from the owner3 weeks ago
Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 so we can work with you to address your concerns.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Woodridge Intensive Outpatient Program works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Alan Levine

Executive Chairman, President and CEO

Julie Bennett

Chief Legal Officer and Corporate Secretary

Anthony Keck

System Innovation and Chief Population Health Officer

Dr. Clay Runnels

Chief Physician Executive

Eric Deaton

Chief Operating Officer

Shane Hilton

CFO

Dr. Amit Vashist

Chief Clinical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (423) 431-2241
Building icon

1106, 1221 W Market St
Suite 1220
Johnson City, TN 37604

Fact checked and written by:
Geordyn Houston, LMSW
Edited by:
Peter Lee, PhD

Rehab in Cities Near Johnson City

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Reviews of Woodridge Intensive Outpatient Program

2.57/5 (102 reviews)
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Reviews

1

My wife was in there for a full week.Misty Foxworth, when someone is not mentally stable. You should contact their loved ones. Like their husband that doesn't stop calling. 10x worse than when she went in.. uncontrollable temper, no regards for humanity including her three a ... Read More

Reviewed on 3/30/2019
1

My husband got into treatment at Woodridge Hospital a few months ago and the results instead of being positive were the worst. He did stop drinking but instead of that he started smoking weed. I don't understand how they manage to keep getting patients.

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (100 reviews)
Michelle Miles
1 week ago
1

Response from the ownerInvalid relative date format:
HiMichelle, Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
Endeverse
3 weeks ago
1

They're terrible at staying in touch with people. I asked to speak with the doctors multiple times and never got a call back until the patient was discharged.

Response from the ownerInvalid relative date format:
Thank you for your feedback. Our office is always looking to improve our care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m.
Nicholas Bell
1 month ago
5

Response from the ownerInvalid relative date format:
We truly appreciate your five-star rating! Our team is dedicated to ensuring every patient feels cared for, and your feedback means so much to them.
Chase 99
1 month ago
2

First off there was a breach of information with a patient while I was there and I'm pretty sure she's going to sue. But I was fairly pleased with my stay but my girlfriend, who I actually met in there, wasn't happy at all and was mistreated in several ways like when she first arrived they made us take a shower and mine went fine but they were rude and triggered her OCD which caused her to have panic attacks even thinking about the situation ans they wouldn't let her to her traditional shower despite them being a mental hospital who is supposed to help. After they gave us some rather horrible temporary clothes but you are allowed to change into your own clothes after and people you know can drop clothes off for you to change into. The food was good and bad it all depends on what you ordered and we were allowed to pick our 3 meals each day. The showers and beds were all above average in my opinion, we were allowed to shower each day and take care of out hygiene but the deodorant did more harm than good. One reason my rating is so low is because the staff were like everything else good and bad but when it comes to something as important as the people taking care of you they need to be on top of their game and some were one in particular who was very loved was named patience but there were bad ones too like 2 male nurses who were very full of themselves and rather rude, one just plain didn't even want to be there and was absolutely horrible in how he treated us like prison inmates when only 1 of us in there was one. Their was a female nurse named bosma who was rude and slacked at her job especially when it came to my girlfriend's health. The entertainment wasn't bad at all we had cards, coloring pages, board games, daily activities, taking, and a TV with almost every streaming service but we weren't allowed to watch anything rated R and there was only one TV so the remote could be hogged by one person and not everyone wanted to watch what was being played. But to some up my review it was an all and all mixed experiance.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m.
Mommy's little monster
1 month ago
1

Been ages since I myself been there, maybe 6 or 7 years since I've last been there when I was really going through some really severe past mental abuse issues as this last pyschiatrist wasn't very nice with her telling me to not come here again, regardless if you're mentally unstable or just trying to get attention, I'd never recommend this hospital to anyone, not even my own worst enemy would deserve to get treatment here because they keep you maybe a day or two just to dump you out on the homeless shelter & this is place is only one among many examples that mental health isn't taken seriously. Right now, my little brother's getting treated there, as they've left 3 or 4 house calls probably about how they don't want to take care of him & they should be very ashamed of themselves to be calling themselves a psychiatric hospital, especially because my little brother with his downbad mental state.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We are always looking to improve our care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m.
Jessica Madden
2 months ago
1

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about your visit. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
Emily Madden
2 months ago
1

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about your visit. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
jonathan
3 months ago
5

Response from the ownerInvalid relative date format:
Thank you for the five-star rating!
Chuck Henley
3 months ago
1

Took my wife in when I dropped her off. Took all of my information. Told me the doctor and they would reach out and never did. Had to call and call in order to talk to her. They do not know what they are doing and the workers do not communicate back and forth. They lie to your face. She will never return there again. They never said nothing about having to have a code, nothing about a they only arr open at a certain time to call in. You get a answering service and you have to have a code. Even show my wife was hugging on me and telling me she loved me and see me soon. She gave them permission to talk to me. But they never said nothing about a list. They are unprofessional. I worried all weekend and couldn't talked to her and they never called.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us, Chuck. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
Brooke Taylor
4 months ago
1

I don't even want to give Woodridge 1 star. The nurses are extremely rude & let's just say it's very easy to get into an altercation with them. The rules are ridiculous...you are treated like a child. And the food sucks. Don't come here. It won't help you.

Response from the ownerInvalid relative date format:
Hi Brooke, Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address your concerns.
Yvonne Habel Gregg
4 months ago
1

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 Monday through Friday, 8 a.m. to 5 p.m., so we can work with you to address any concerns you may have.
A G
5 months ago
1

I can't give 0 stars unfortunately. I just tried to call to see if I could request an appointment. The 1st guy I spoke with was extremely rude, he transferred me without saying hold on or anything. He didn't seem to know what was going on. Terrible!!!! Won't be going there EVER!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 so we can work with you to address your concerns.
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