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Care Resource Community Health Centers – Miami Beach

1680 Michigan Avenue, Suite 912 Miami Beach, FL 33139
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Care Resource Community Health Centers – Miami Beach FL 33139

About Care Resource Community Health Centers – Miami Beach

Located in Miami Beach, Florida is the Miami Beach Care Resource Community Health Center. This health center provides comprehensive medical, mental and behavioral health care support to adolescents and adults who are experiencing such struggles.

Their behavioral health department allows you to work with addiction specialists who can address substance use struggles you may be dealing with as well.

The Miami Community Health Center accepts policies from most major insurance providers, but also offers sliding scale discounts if you are not insured. Some of their programs are state-funded, making it easier for you to receive quality care that is free or low cost. For example, Their mental health counseling program for adults with HIV/AIDS offered counseling free of cost.

Specialized Addiction Support

This Community Care Clinic is committed to closing the gap in accessible care. Here, you’ll be able to work with dedicated addiction counselors, therapists, and harm reduction specialists who will support you in the way you need.

Social Support Services

Through targeted case management you can get connected to social supports like assistance with food and housing security. They can also help you connect with assistant programs that can help you pay for everyday necessities like your utilities, rental and housing needs, and even transportation support.

Individual Placement and Support

There’s a program here that pairs you with what are called Individual Placement and Support specialists. These specialists help you build the relevant skills so you can pursue gainful employment. These specialists work directly with employers, matching you to appropriate job opportunities and helping you build the foundation to help you excel in that job role.

Latest Reviews

Lazaro HernandezLeón
1 month ago on Google
5
What can I tell you, all the workers are magnificent from the hosts at the reception to the doctors. But I have the names of those who deserve to be recognized, the manager Eliana, the doctor's assistant Jolinda, the nurse Rose and Barbara from the front desk. and for everyone especially a greeting and continue like this with excellence at work I congratulate you
Nestor Kropevnetskiy
1 month ago on Google
1
I just saw a staff member at the front desk being rude to multiple patients. His name is Omar, if I’m not mistaken. One woman had been waiting for more than an hour. When she asked a simple question, he yelled at her and said she would have to wait even longer. I also saw him being disrespectful to other patients who were just asking normal questions. This is not how patients should be treated. It felt humiliating to watch. Care Resource charges my insurance a lot of money for visits, but treats people like they are not important.
Response from the owner1 week ago
Hello Nestor Kropevnetskiy,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Artur ASTRAKHNTCEV
1 month ago on Google
1
Formal Complaint Draft – Health Department I, along with several other individuals, am preparing to file a formal complaint against Care Resource with the Health Department due to repeated instances of unprofessional, disrespectful, and inappropriate behavior by staff member Omar. On August 7, I had an appointment scheduled for 11:45 AM. I arrived on time and waited without any updates or communication. At 12:20 PM, I politely asked how much longer I would have to wait. Omer didn’t even turn to acknowledge me. When I repeated my question, he finally turned around and responded rudely: “I heard you! I’m not answering because I’m looking at my computer. You will wait a long time.” This kind of behavior is unacceptable. I have personally witnessed Omar speak to patients in a rude and degrading manner, and I am aware that others have experienced the same. Despite multiple complaints submitted in the past, there has been no change in his conduct. We are formally requesting that the Health Department investigate this matter. Care Resource must be held accountable to ensure that patients are treated with respect, professionalism, and dignity in a healthcare setting.
Response from the owner1 week ago
Hello Artur ASTRAKHNTCEV,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Steven Santiago, MD

Interim CEO, Chief Medical Officer

Matthew Johnson, MBA

CFO

Sheryl Zayas, D.O.,

Medical Director, Primary Care Physician

Andres Christie, MBA

Director of Human Resources & Executive Support Services

Victor Gonzalez, MBA

Director of Finance

Hudes Desrameaux, MPH

Chief Development Officer

Rafael Jimenez, MS

Director of Social Services and Food for Life Network

Ron Ledain, MBA

Director of Marketing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1680 Michigan Avenue
Suite 912
Miami Beach, FL 33139

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Miami Beach

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Reviews of Care Resource Community Health Centers – Miami Beach

4.6/5 (341 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (341 reviews)
Lazaro HernandezLeón
1 month ago
5

What can I tell you, all the workers are magnificent from the hosts at the reception to the doctors. But I have the names of those who deserve to be recognized, the manager Eliana, the doctor's assistant Jolinda, the nurse Rose and Barbara from the front desk. and for everyone especially a greeting and continue like this with excellence at work I congratulate you

Nestor Kropevnetskiy
1 month ago
1

I just saw a staff member at the front desk being rude to multiple patients. His name is Omar, if I’m not mistaken. One woman had been waiting for more than an hour. When she asked a simple question, he yelled at her and said she would have to wait even longer. I also saw him being disrespectful to other patients who were just asking normal questions. This is not how patients should be treated. It felt humiliating to watch. Care Resource charges my insurance a lot of money for visits, but treats people like they are not important.

Response from the owner
Hello Nestor Kropevnetskiy,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Artur ASTRAKHNTCEV
1 month ago
1

Formal Complaint Draft – Health Department I, along with several other individuals, am preparing to file a formal complaint against Care Resource with the Health Department due to repeated instances of unprofessional, disrespectful, and inappropriate behavior by staff member Omar. On August 7, I had an appointment scheduled for 11:45 AM. I arrived on time and waited without any updates or communication. At 12:20 PM, I politely asked how much longer I would have to wait. Omer didn’t even turn to acknowledge me. When I repeated my question, he finally turned around and responded rudely: “I heard you! I’m not answering because I’m looking at my computer. You will wait a long time.” This kind of behavior is unacceptable. I have personally witnessed Omar speak to patients in a rude and degrading manner, and I am aware that others have experienced the same. Despite multiple complaints submitted in the past, there has been no change in his conduct. We are formally requesting that the Health Department investigate this matter. Care Resource must be held accountable to ensure that patients are treated with respect, professionalism, and dignity in a healthcare setting.

Response from the owner
Hello Artur ASTRAKHNTCEV,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Rafael Diaz
2 months ago
5

Excelente, limpieza, seguridad, trato, orden, cortecia, free valet parking A +.

Thomas Balcker
3 months ago
1

THey have the worst telephone system. You can never reach anyone and when you do, they transfer you to voicemail. In addition, the only way to see a doctor is to go there and make an appointment in person. The worst system ever. ---‐-----‐---------------------- This is another incident that happened. I made an appointment to see one of the doctors, and when I arrived it took me over 2 hours to see the doctor. When I made the appointment over the phone they made it for labs instead of the doctor, they were understaffed and didn’t tell me about the mistake until I had waited for 1hour and a half. They are understaffed, and the staff could care less. Also they are very disorganized.

Response from the owner
Hello Thomas Balcker,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Jueisy Nicolle
4 months ago
1

Never been a fan of this center but this one located in Michigan avenue is a nightmare. Terrible communication, a lot of attitude from the staff members and careless. I came for a bloodwork and made me wait 2 hours. Yes, I had an appointment and came in on time. When I asked about how long more should I wait, the only front desk lady was rude enough to said: I don’t know, when he is ready when will come get you - referring to the blood work specialist.

Response from the owner
Hello Jueisy Nicolle,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Marcel Estevez
5 months ago
5

Very nice atmosphere. Genuinely care for my well being, accepting, non judgmental staff.

Jhon Deans
6 months ago
5

Mrs. Rose/ BSN is simply outstanding!! I’ll give her 10 stars out of five . Front desk all of them always friendly and accommodating, consistently greet me with a nice smile and always helpful. 🙃😊

Ailayah Crawford
6 months ago
1

Walked in cause i was told that it was easier to register in person .. the lady said i don’t know who told u that with a huge attitude that’s the people that should not be in the front to greet potential clients

Response from the owner
Hello Ailayah,

We sincerely apologize for your negative experience and would like to learn more about your situation. Please email us at safetyrisk@careresource.org. A team member will contact you as soon as possible.

We look forward to hearing from you.

Sincerely,
Care Resource Quality Assurance
Maikel Batista
6 months ago
5

Muy buen servisio, son agradables y muy atentos grasias.👍😍🤩

Christos Kedras
6 months ago
2

The place is nice but their appointments are poorly managed and the reception staff is indifferent. Expect long waits, no communication, and bad attitude.

Charlène Phung
7 months ago
1

Run away from all Care Resource centers! They scam patients by adding additional tests without telling you they are not included in the plan. I got a $1071 bill and my husband $970 for annual check ups that are free in our insurance.

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