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Eliot Community Human Services (Eliot)

125 Hartwell Avenue
Lynn, MA 02421
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About Eliot Community Human Services (Eliot)

You’ll have access to multiple behavioral health services incorporating individual, group, and couples counseling. Their program focuses on abstinence from all substances to promote sustained healing and recovery.

One thing that stands out to me is their peer-based support services. You’ll connect with a recovery coach who has lived experience in addiction. Your recovery coach acts as a personal guide, empowering you to address your situation with support and encouragement. You’ll create a wellness plan together to develop your goals and plan to achieve them. They also work with clinical staff to advocate and represent you throughout treatment. They see you as an equal and go above and beyond to ensure the care you receive helps you reach recovery.

They also offer specialized programs for people in the criminal justice system. You can access DUI programs for first and second offenders. Each helps you understand the impact of impaired driving with assessment, education, 12 Step meetings, and victim impact meetings.

Similar Rehab Centers

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Latest Reviews

Cameron Kernizan
2 months ago on Google
5
These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing and I wish I knew about Eliot sooner.
Rachel Labadini
2 months ago on Google
1
Rafael is a cruel person who should not be in the mental health business. One run in with him and I ended up in a psych ward for 2 weeks and not cuz he put me there. I realized no one cares so i teied to get help and was told go home so then i had a suicide attempt. I attempted to contact the person above him. Left a very detailed message. No return call. So these people can harm you speak to you any way they feel like and have no repercussions. I have a lawyer. I think its time we actually gollow thru with suing you people
Response from the owner1 month ago
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations and we are committed to addressing your concerns. Please feel free to reach out to us directly at feedback@eliotchs.org so that we can discuss your experience further and work towards a resolution.
James Barrett
4 months ago on Google
5
It's a long road to feeling better about yourself, but it can be done. You just have to put in the work. Eliot offers a class (DBT) That is run by Tetriana and is nothing like it in Massachusetts. I was in a bad place 18 months ago and this class changed me. I give much respect to the following people. For most , Tetriana , Jordan, Braxton , Dee, Leah and Cookie. These people go the extra mile to help you Become the person you so want to be.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Eliot Community Human Services (Eliot) works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Amenities

  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Melinda Matthews

President&CEO

Nancy Allen-Scannell

VP of Public Policy & MSPCC Executive Director

Joseph Dodd

VP of Human Resources

Scott Hawkins

CIO

Aaron Katz

Senior VP

Gabriel Paci

Board Chair

Brenda Gomez

Vice Chair

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Building icon

125 Hartwell Avenue
Lexington, MA 02421

Explore Other Centers Near Lynn

Reviews of Eliot Community Human Services (Eliot)

3.23/5 (30 reviews)
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Google Reviews

3.2333333333333 (30 reviews)
Cameron Kernizan
2 months ago
5

These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing and I wish I knew about Eliot sooner.

Rachel Labadini
2 months ago
1

Rafael is a cruel person who should not be in the mental health business. One run in with him and I ended up in a psych ward for 2 weeks and not cuz he put me there. I realized no one cares so i teied to get help and was told go home so then i had a suicide attempt. I attempted to contact the person above him. Left a very detailed message. No return call. So these people can harm you speak to you any way they feel like and have no repercussions. I have a lawyer. I think its time we actually gollow thru with suing you people

Response from the owner
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations and we are committed to addressing your concerns. Please feel free to reach out to us directly at feedback@eliotchs.org so that we can discuss your experience further and work towards a resolution.
James Barrett
4 months ago
5

It's a long road to feeling better about yourself, but it can be done. You just have to put in the work. Eliot offers a class (DBT) That is run by Tetriana and is nothing like it in Massachusetts. I was in a bad place 18 months ago and this class changed me. I give much respect to the following people. For most , Tetriana , Jordan, Braxton , Dee, Leah and Cookie. These people go the extra mile to help you Become the person you so want to be.

Dawn Fuentes
6 months ago
1

Horrible service!!! They make you appointments and you wait hours to be seen. They make phone appointments, they don’t call! THIS PLACE IS A DISGRACE!!!!

Response from the owner
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations and we are committed to addressing your concerns. Please feel free to reach out to us directly at feedback@eliotchs.org so that we can discuss your experience further and work towards a resolution.
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