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Glen Oaks Hospital

301 Division Street Greenville, TX 75401
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Top 10 Rehab In Greenville
Glen Oaks Hospital TX 75401

About Glen Oaks Hospital

Glen Oaks Hospital has a specialized rehab center that focuses on providing clients who are over 18 with drug and alcohol addiction treatment services. This addiction treatment center is situated in Greenville, Texas, and offers three inpatient and outpatient programs alongside disease management, addiction education, and relapse prevention.

The rehab center at Glen Oaks Hospital offers three phases of recovery. Each of these phases is discussed below to help individuals determine which pathway to overcoming substance abuse suits their needs best:

A professional medical team leads the medically supervised detox offered at this addiction treatment center. This program is best suited to those who require 24/7 help with overcoming withdrawal symptoms and cravings in a safe and healthy environment.

The inpatient treatment program offered at this rehab center personalizes treatment programs for each enrolled individual. Those attending can expect a group therapy model alongside individual counseling sessions led by an expert clinical addiction team.

In addition, those enrolled will learn substance abuse education involving 12-step principles to address the many problems that contribute to drug and alcohol abuse.

The intensive outpatient program (IOP) at the Glen Oaks Hospital helps patients transition to outpatient care. This program involves individuals learning how to manage cravings and triggers and teaching relapse prevention and healthy living skills.

Typically, this program lasts as long as an individual needs, with recovery being continual and focusing on 12-step modalities and spiritual principles to promote lifelong abstinence.

Latest Reviews

Frank Miller
2 months ago on Google
5
I was in a really bad place when I was admitted. Severe anxiety, depression was off the charts and on the verge of taking my own life. Going to green oaks was the one of the very best decision I have made in my life!! The staff on the restore unit was very pivotal in my recovery. One very important person that I want to give a huge thank you to is a great nurse by the name of BERKELEY!!! SHE SAVED MY LIFE!!! When I was done with the intake process I was taken to the restore unit and shown to my room. As I said earlier I was in a very bad head space and had zero control of my mind. Fear and anxiety had taken over and had consumed me. I was hallucinating and fight or flight had kicked into high gear. BERKELEY noticed it and jumped in to action she came to me and did everything she could to try to settle my brain down, a huge task she had if I'm honest. But she was relentless she talked to me for a while and she was getting worried. She decided she really needed to check my blood pressure because of what my mind was putting me thru and the fact I couldn't calm down. I can not thank her enough for doing that, had she not I surely would have had a stroke or heart attack. My blood pressure was thru the roof!! It was so high she called the doctor at home on a Saturday night!The next day I could remember someone helping me but not a name or a face. A few days later someone walked up and said " Willard how are you feeling?" I recognized the voice.. it was her, this was the voice I remembered, this was the nurse who saved my life!!! BERKELEY thank you so much!!!So will say things like that's her job or that's what she is paid for. I get that but as someone who has spent a ton of time at children's hospital with one of my daughters A GREAT NURSE THAT WILL GO ABOVE AND BEYOND IS A RARE!!I Also want to mention a couple other people that really helped me. My NP Jessica really took the time to listen to me and worked with me to find the right combination of medication. Most doctors just throw meds at you and say let's see what happens. Not this one. She really cares for her patients. The techs were awesome!! Ms. Donna, Abby, Juanita and can't forget Bree!! There is also Betsy who really helped me to process some things as well as giving me some great advice on how to explain things to my kids.The people I mentioned above helped me to get through a very tough time in my life. March 1st 2025 will always be an important day for me as I almost lost my life twice that day. But also because that was the day I has myself admitted to Green Oaks Hospital and started my mental health recovery.Thank all of you for going above and beyond for me. You all will forever be in my thoughts and prayers!!!If you struggle with mental health i highly recommend this place. So much so that when my fiance started to struggle I took her here as well because I knew she would be cared for properly!!!!
Response from the owner2 months ago
Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Tan Phillips
2 months ago on Google
2
Our loved one was recommended to this place by Baylor Scott and White Sunnyvale. We were told repeatedly this process is strictly voluntary. I followed the care flight ambulance to the facility believing i could walk in with my loved one for the intake process, as soon as I was buzzed in the area reaked of alcohol. The lady that buzzed me in was rude and not helpful. She said you cannot go in with him and visiting hours are 1 day, 6 days away at only 30 minutes!!!!!! We've never had to go through anything like this before so maybe make the intake process much more clearer on your website and NOT so jarring! Our loved one was just admitted yesterday 3/28/25 and I'm deeply concerned this process will not be at all what was promised. I get secured facility but it felt like our loved one could not come and go when ready as promised which is clearly NOT the definition of voluntary. I pray he's ok as we have not heard from him and since cellphones are not allowed I had to rely on leaving leaving my name and number on a post it I'm not sure will be passed along. Scary process for sure.
Response from the owner2 months ago
Hi, Tan. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your loved one s concerns. So that we can better assist you, please provide us with your loved one s full name and location in our facility by visiting http://www.glenoakshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Kristi Brock
2 months ago on Google
1
Absolutely the worst hospital! If you want your loved one to get sent home before being stabilized then it s the perfect place. Given it is a short term facility they didn t try to help me or even guide me on ways to help us get my kiddo to something more long term. My son is leaving a week after throwing himself in front of a car. This is absolutely devastating for us! We will however be forever thankful for nurse Berkley who showed nothing but love and support toward not only my son but to me.
Response from the owner2 months ago
Hi, Kristi. We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.glenoakshospital.com/contact-us/. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.
heart-hands iconIntervention Services
A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.
medically-assisted-detox iconMedically Assisted Detox
Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The right life skills training will help you build the skills you need for recovery. You'll learn how to solve problems, improve your social life, enhance your mental health, and make good decisions. This is a key component of drug rehab programs in Texas.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Harry Lemming

CEO

Dr. Raza Sayed

Facility Medical Director

Dr. Fernando Siles

Director of Outpatient Services

Nathan Miller, RN

Director of Admissions

Laura Rutherford

Human Resources Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (903) 454-6000
Building icon

301 Division Street
Greenville, TX 75401

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Rehab in Cities Near Greenville

Left arrow iconBack to TX

Reviews of Glen Oaks Hospital

3.61/5 (101 reviews)
5
Staff
3
Amenities
4
Meals
4
Value
3
Cleanliness
5
149
4
19
3
10
2
18
1
73

Reviews

5
My stay at Glen Oaks

I went to Glen Oaks not sure of what to expect. From the moment I got there and everyone was friendly and caring. Every step of the process was handled with a staff member that met my needs and explained what was going on. Out of my entire stay, I only have two complaints. ... Read More

Margaret M.
Reviewed on 10/31/2023
Staff
5
Amenities
3
Meals
4
Value
4
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (100 reviews)
Cierra Smith
1 week ago
5

BIANCA WAS THE BEST PART ABOUT BEING THERE FRFR SHES AN AMAZING PERSON PATIENT KIND SHE WAS MEANT FOR THIS JOB I APPRECIATE HER AND HOPE SHE KEEPS BLESSING MORE PEOPLE WITH HER AMAZINF PERSONALITY- Cierra 🫶🏿

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We’re thrilled to hear these kind words about Bianca and will be sure to pass along your comments.
Mindi Lowin
2 weeks ago
1

This place has so much shade. It is ran like a prison. Do not go here for your mental health. None of the staff are registered healthcare providers ( especially Ms. Shook, Paige, L. Ivie, Missy, and most of all, Pam). They did not call in the meds that I needed upon my release and it has now been more than 4 days since my release. It is all a money-making scam in my personal opinion.

Response from the ownerInvalid relative date format:
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.glenoakshospital.com/contact-us/. Thank you again.
Josh Wallace
2 weeks ago
5

I really enjoyed my stay. The staff was great, the food was great, and so were the smoke breaks.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re glad to hear positive comments about our staff, meals, and the amenities provided.
Yahveh Castanon-rodriguez
3 weeks ago
1

They don’t believe people can get better they have pre judgment

Response from the ownerInvalid relative date format:
We appreciate your feedback. We would like to get more details about this; please visit http://www.glenoakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
M Dixon
4 weeks ago
3

I was so much better after my stay. I had athe most frightening experience of my life . The staff were kind and caring. Thank you Bianca, Jessica, and Jessica for answering so many questions and helping me through with smile. The MHTs were great. One thing that does need to be changed is the staffs hurtful and open comments between themselves. I was confused but I could hear. Also comments made behind the desk when I left . It made me feel disheartened and doubt my self. I do think there must have been a hippa violation with my information. I would like to know how that happened. The food was bad most of the time.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.glenoakshospital.com/contact-us/. We hope to hear from you soon.
Grace Belloso
1 month ago
1

It has been about two years since I was involuntarily committed here. I am still traumatized to this day. Horrible experience! Do not go here if you can help it! I was taken here and locked up for a week against my will, with no representation! They violated my rights and did not give me the chance to speak to a judge. I was forced to do everything they wanted regardless of how I felt physically. When I got locked up, I told them I was on my period and already not feeling well. I was nauseous, with a headache, and very exhausted. They doped me up on drugs that made everything I felt three times worse. The food is so nasty, it will make you more nauseous. There were times I couldn’t eat. They force you to take medications that also make you feel out of it. The nurses don’t care about you and they won’t listen! I passed out unconscious when they took my blood due to dehydration. They keep it at 55 degrees and the beds are rock hard, making it almost impossible for you to get good rest. Many other things were unacceptable. The shitty groups they force you to attend don’t help, the doctor is unprofessional, and you aren’t allowed to floss or use deodorant that works. It's an absolute hell hole! If you have something to say, you say it here. I’m not giving you any personal information.

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.glenoakshospital.com/contact-us/. We hope to hear from you soon.
Horse Talk
1 month ago
1

This place truly traumatized me. When I was admitted here, I was not in my right mind. I had no idea what I was saying and what was going in. It took a long time and therapy to remember what happened. I was in a dark place when I came here involuntarily. The only reason this place gets 1 star and a review from me is because thanks to the people who brought me here(so grateful)it led me in the direction I needed to be when I left. Depending on why you end up here or come here, it's very clear that you will be discriminated against. I was placed in their "worst block" IYKYK. It was only until I was in danger that I was placed in another block with nicer and calmer people. It took a day or two of dissociation to come back to my senses. By then, I was drugged up with meds and signing things I didn't understand. I didn't even realize I could contact my family until 3 or 4 days later. You get deodorant that does NOT deodorize, soap that's very cheap and non cleaning, and you're lucky if someone donated clothes. Otherwise, you get plastic shirts and pants that are see-through. Not even underwear for women. I didn't even know I could contact family for clothes for 2 days. Its coed although men share rooms with men and women with women, you can't pee with the door closed, some techs are nice they let you crack the door, but the privacy curtain leaves no room for privacy. Anyone can walk into your room. Some techs will gossip about other patients and tell their business. Luckily, I got along with them and was told a lot of gossip, even that I was being talked about. One tech in particular(hope she left and found something better, this place didn't deserve her) was so kind to me. I could come to her about anything, and she looked out for me more than anyone, even telling me I didn't belong at this location after telling her my story. Compared the nice block I was placed in a few days before being released, the "last block" was dirty, cold, and they clearly put the people there with serious mental issues and drug addictions in this block. I won't speak on some of the patients I met. A lot were kind and just struggling mentally, or got caught up in a bad situation. But a few were actually dangerous. The only reason I got moved was because the tech looking out for me saw that a male was threatening to harm me and harassed me. She even caught him in my room at some point. I only saw my DR for 5 minutes and was asked the same questions over and over. Never felt personal like he cared about the meds or the treatment. I had to reduce my doses twice because they were so high I could barely get up from my chair. I was so paranoid to sleep because sometimes I'd wake up with a tech standing over me in the lowlight, and I'd hear so many people in and out of the door. They have smoke breaks for people who smoke, and honestly, I had just quit before being in that place, but while there, it felt like the nicotine was the only thing keeping me calm. Group "therapy" was just a lady handing people poorly printed papers and having us talk about stuff without offering solutions or letting us voice concerns. I had to jump through so many hoops, was even threatened with the possibility of being kept longer, but I had no insurance so they promptly had me out by a week and half, and directed me to a regional health care in the area, where I was truly able to get the help I needed despite them not even making an appointment as promised.

Response from the ownerInvalid relative date format:
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.glenoakshospital.com/contact-us/. Thank you for reaching out.
Stephanie Dean
1 month ago
5

I was an outpatient here and this was probably the best and one of the most understanding institutes I've been to not only the Dr's. but the psychiatrist and the nurses in the classes r very fortunate with helping 2 create goals and they listen to understand ones mental and personal health. Somethings only work as much as u let them and dealing with personal and mental madness this place is good for adults that need support and medicine to help elevate during crisis

Response from the ownerInvalid relative date format:
Your compliments and supportive comments are great to hear, Stephanie! Thank you for your kind words and we hope you are doing well. Take care!
Grey
2 months ago
5

Glen Oaks is absolutely the best mental institution to go to in crisis. They have the most caring, sweet, and dedicated staff. Every single nurse was so sweet and caring. I’d very much recommend it to anyone who needs the help. In the groups we had I learned so much that really helped me. The material was absolutely fantastic and healing. I’d very much recommend it to 10/10

Response from the ownerInvalid relative date format:
Hi, Grey. Thank you for your kind words! Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback with us. Again, thank you and have a great day!
Kevin Prescher
2 months ago
5

I didn’t want to be there at first, but after a couple of days with groups and medication changes I was able to decrease my daily physical pain as well as my depression to the point of feeling that my mood has been elevated immensely. The staff were all professional and seemed to be happy in their positions and really seemed to have genuine smiles on their faces. Something to be aware of, the facility is very cold to the point that you definitely need a light to medium jacket and long pants. I was very impressed at the expedience of progress and stayed 9 days and it changed my life.

Response from the ownerInvalid relative date format:
Hi, Kevin. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Frank Miller
2 months ago
5

I was in a really bad place when I was admitted. Severe anxiety, depression was off the charts and on the verge of taking my own life. Going to green oaks was the one of the very best decision I have made in my life!! The staff on the restore unit was very pivotal in my recovery. One very important person that I want to give a huge thank you to is a great nurse by the name of BERKELEY!!! SHE SAVED MY LIFE!!! When I was done with the intake process I was taken to the restore unit and shown to my room. As I said earlier I was in a very bad head space and had zero control of my mind. Fear and anxiety had taken over and had consumed me. I was hallucinating and fight or flight had kicked into high gear. BERKELEY noticed it and jumped in to action she came to me and did everything she could to try to settle my brain down, a huge task she had if I'm honest. But she was relentless she talked to me for a while and she was getting worried. She decided she really needed to check my blood pressure because of what my mind was putting me thru and the fact I couldn't calm down. I can not thank her enough for doing that, had she not I surely would have had a stroke or heart attack. My blood pressure was thru the roof!! It was so high she called the doctor at home on a Saturday night! The next day I could remember someone helping me but not a name or a face. A few days later someone walked up and said " Willard how are you feeling?" I recognized the voice.. it was her, this was the voice I remembered, this was the nurse who saved my life!!! BERKELEY thank you so much!!! So will say things like that's her job or that's what she is paid for. I get that but as someone who has spent a ton of time at children's hospital with one of my daughters A GREAT NURSE THAT WILL GO ABOVE AND BEYOND IS A RARE!! I Also want to mention a couple other people that really helped me. My NP Jessica really took the time to listen to me and worked with me to find the right combination of medication. Most doctors just throw meds at you and say let's see what happens. Not this one. She really cares for her patients. The techs were awesome!! Ms. Donna, Abby, Juanita and can't forget Bree!! There is also Betsy who really helped me to process some things as well as giving me some great advice on how to explain things to my kids. The people I mentioned above helped me to get through a very tough time in my life. March 1st 2025 will always be an important day for me as I almost lost my life twice that day. But also because that was the day I has myself admitted to Green Oaks Hospital and started my mental health recovery. Thank all of you for going above and beyond for me. You all will forever be in my thoughts and prayers!!! If you struggle with mental health i highly recommend this place. So much so that when my fiance started to struggle I took her here as well because I knew she would be cared for properly!!!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Tan Phillips
2 months ago
2

Our loved one was recommended to this place by Baylor Scott and White Sunnyvale. We were told repeatedly this process is strictly voluntary. I followed the care flight ambulance to the facility believing i could walk in with my loved one for the intake process, as soon as I was buzzed in the area reaked of alcohol. The lady that buzzed me in was rude and not helpful. She said you cannot go in with him and visiting hours are 1 day, 6 days away at only 30 minutes!!!!!! We've never had to go through anything like this before so maybe make the intake process much more clearer on your website and NOT so jarring! Our loved one was just admitted yesterday 3/28/25 and I'm deeply concerned this process will not be at all what was promised. I get secured facility but it felt like our loved one could not come and go when ready as promised which is clearly NOT the definition of voluntary. I pray he's ok as we have not heard from him and since cellphones are not allowed I had to rely on leaving leaving my name and number on a post it I'm not sure will be passed along. Scary process for sure.

Response from the ownerInvalid relative date format:
Hi, Tan. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your loved one’s concerns. So that we can better assist you, please provide us with your loved one’s full name and location in our facility by visiting http://www.glenoakshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
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