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Intermountain Hospital

303 North Allumbaugh Street Boise, ID 83704
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Intermountain Hospital ID 83704

About Intermountain Hospital

If you need to begin your recovery journey in a safe and sober environment, inpatient treatment may be the recommended first step. Here, they offer four different types of inpatient programs based on age. The Journeys Program and CAST Program are designed for teenagers, helping them overcome thoughts of hurting themselves and substance abuse disorder, respectively.

The New Start Program is for adults who need alcohol and drug rehab services and may also require treatment for co-occurring conditions. The Generations Program helps senior adults who are struggling with substance abuse and mental health concerns. Clients can receive counseling and rehabilitative services through all of these programs.

This strategic separation is one aspect of the facility that I believe is truly unique. It allows everyone to receive dedicated support from a team that is experienced and qualified to treat their specific condition.

If you need outpatient programming, those services are available as well. Outpatient services usually include a combination of individual and group counseling, recovery focused education, and life skills training. The goal is to prepare clients to successfully contribute to their homes, workplaces, and communities as they live a life of health and sobriety.

One of the things that clients love the most about this facility is the caring team. Reviews note that the staff members go above and beyond to make sure clients are comfortable and have access to the services they need. This includes connecting clients to community resources that can provide continued assistance when treatment is complete.

Latest Reviews

Ravi Rahu
1 week ago on Google
5
It was very well, all the staff are different so you get to socialize with many figures. They are there for your benefit. Catrina and keilie and I forget the others name. They were amazing people, always making me laugh they where the morning staff. Rhonda was genuine and sweet/ welcoming she would be the coolest mother. JR is the sweetest man with a glorious beard, Doug is funny and charismatic, and I never got his name but he’s older and bald with a white goatee. He spoke in the most soothing manner. Always uplifting sharing music. Always relaxed. We talked about funk music and skin shape the artist. That gentleman is what aspires to to be in my older years. He’s truly an amazing person and I want to thank him for -Nathan
Response from the owner1 week ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Bob Cantrell
3 weeks ago on Google
1
My foster son’s probation counselor told us to stay away from this hospital. Ms Adams said that Todd Hurt the CEO is a complete sham and knows nothing about psychiatric care. She said she’s had many run ins with Todd and that he is completely incompetent so we went somewhere else, but I think you guys should know what the probation officers in Boise are saying about you
Garrett Melton
3 weeks ago on Google
1
Mom showed up for rehab they kicked her out after a few days and told her to go home because she has diabetes?? I thought this was a hospital??
Response from the owner1 week ago
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your mother’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your mother to reach out to us directly by visiting http://www.intermountainhospital.com/contact-us/. Again, thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of removing addictive substances from your body in a medically supervised setting. With the aim of keeping you as safe and comfortable as possible, a team of licensed medical professionals monitors your vitals and may provide medications if needed to alleviate any withdrawal symptoms. Medically assisted detox is generally partially covered by most private insurance and insurance plans under the Affordable Care Act.

12-step icon12-Step

Many recovery centers base their treatment models on 12 step programming, which emphasizes spiritual development and peer coaching. 12 step recovery is designed to help participants address the root causes of their addiction, take accountability for their choices, and let go of that over which they are powerless. Though these programs prioritize spiritual growth, religious affiliation isn't required. Participants regularly attend anonymous, free, peer-directed meetings and are mentored by a peer sponsor.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine replacement therapy gives your body a small, controlled amount of nicotine to reduce withdrawal and cravings. Formats include patches, gum, and lozenges. These tools can double your chances of quitting long term.

Staff & Accreditations

Staff

Todd Hurt

CEO

Kristina Harrington, MD

Medical Director

JeDonne Hines

CFO

Jade Anderson, RN

Director of Nursing

Rene Gerhardt, RN

Director, Admissions

Kathy Windom, LCSW, ACADC

Director, Clinical Services

Tim Nelson, LCSW

Director, Outpatient Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

303 North Allumbaugh Street
Boise, ID 83704

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Rehab in Cities Near Boise

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Reviews of Intermountain Hospital

2.89/5 (427 reviews)
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Reviews

4.5

The most abusive and disgusting mental hospital you could possibly go to. Just go to state.

Reviewed on 12/23/2019
1

DO NOT GO TO THIS PLACE OR TRUST THEM. I went in for an assessment yesterday and everything was fine until Brad the man who was doinf the assessment called me selfish very rudely, and when he came back to take my picture for inpatient I told him I wasnt comfortable with stay ... Read More

Reviewed on 8/31/2019
1

I don't recommend anyone to visit this place, at first everything seemed normal and the staff seemed to be nice but they actually treat the patients as animals the only thing they do with them is to punish them and put them in total isolation. I am grateful to not be in this ... Read More

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (424 reviews)
Ravi Rahu
1 week ago
5

It was very well, all the staff are different so you get to socialize with many figures. They are there for your benefit. Catrina and keilie and I forget the others name. They were amazing people, always making me laugh they where the morning staff. Rhonda was genuine and sweet/ welcoming she would be the coolest mother. JR is the sweetest man with a glorious beard, Doug is funny and charismatic, and I never got his name but he’s older and bald with a white goatee. He spoke in the most soothing manner. Always uplifting sharing music. Always relaxed. We talked about funk music and skin shape the artist. That gentleman is what aspires to to be in my older years. He’s truly an amazing person and I want to thank him for -Nathan

Response from the owner
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Vivian Kosak
1 week ago
4

Gregory K. Garbutt
2 weeks ago
4

Michael starnes
3 weeks ago
5

Bob Cantrell
3 weeks ago
1

My foster son’s probation counselor told us to stay away from this hospital. Ms Adams said that Todd Hurt the CEO is a complete sham and knows nothing about psychiatric care. She said she’s had many run ins with Todd and that he is completely incompetent so we went somewhere else, but I think you guys should know what the probation officers in Boise are saying about you

Garrett Melton
3 weeks ago
1

Mom showed up for rehab they kicked her out after a few days and told her to go home because she has diabetes?? I thought this was a hospital??

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your mother’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your mother to reach out to us directly by visiting http://www.intermountainhospital.com/contact-us/. Again, thank you.
Oscar Mtz
3 weeks ago
4

thank you 😊

Response from the owner
Thank you!
Julie keating
4 weeks ago
1

That was the worst experience of my life! The fellow Troy who mentioned something about killing people in their sleep…. Absolutely unacceptable! The worst place do not go here. Do not send anyone you love here! I would like to mention Amy the Nurse that actually took the time to hear what was really going on with me. Her I give 10*’s. Huge thanks to her !

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.intermountainhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Halee Murillo
1 month ago
5

Everybody here was so amazing and very helpful. The new start clinic saved my life and the counselors helped me get into a long term treatment program and safe and sober housing. I had an amazing experience

Response from the owner
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Kailyn Dohrn
1 month ago
1

Response from the owner
Hello, Kailyn. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.intermountainhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Hailey Boettger
1 month ago
1

I didn't care for being at Intermountain Hospital back in October 2020. They pulled down my pants and gave me a shot in the butt. They put me in a room for a couple of days. I didn't care for this at all.

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.intermountainhospital.com/contact-us/. Thank you again.
Felicity “Felickitee” G
1 month ago
1

I lost my husband in 2020 and became my elderly parents 24/7 caregiver. Both have dementia. Eventually I was feeling overwhelmed, severely depressed and on the edge of catastrophe. I went to Intermountain for help. I want to stress, I have been in pain management for 20 years, and with my pain specialistfor 15 years. I am always in full compliance with my pain contract. I don't drink, I don't use any illegal drugs, and I don't abuse my pain medicine. I live with chronic diseases, including an autoimmune disease called psoriatic arthritis mutilans destroys my joints and connective tissues. I also have degenerative disk disease, and have had multiple back surgeries including a failed lumbar fusion with levels above bulging and my spinal columnis narrowing. My feet have fractures but I can't have surgery to fix them due to the psoriatic arthritis. When I was admitted, I handed over my pill bottles and thought they would contact my doctors to check my prescriptions. When I got to the Generations unit, a nurse told me I would be taken off my pain meds and forced into withdrawal. I spent 2 days so sick I couldn't get out of bed. They gave me medication that was supposed to keep "safe". I was totally dehydrated and felt my heart pounding all the time. On day 2 they made me take Suboxone. I suffered terrible pain the entire time I was there. I wanted help with my grief and depression instead I was sick and questioning why I was there. The suboxone helped the withdrawal symptoms but not the pain. Nonetheless, I participated in the so called groups. I met some of the other patients who were infirm or elderly. Several were in the same position I was, forced into withdrawal. I got along with everyone. The time with actual doctors was a joke. It was about 5 minutes and it was the same questions every time; "Are you participatingin groups?", Are you taking your meds?". The doctors seemed bored and apathetic. At no time did I meet with any therapist and actually discuss what brought me there. On my 3rd night, at approximately 11pm, I was woken up and moved from the Generations unit because they had a patient who had to be in a room by herself. My first interactions with staff on the new unit was with a cruel nurse who refused to give me my scheduled Suboxone or Ibuprofen. She was rude and disrespectful. Her judgemental attitude said everything. I told her quite firmly, I'm was not there for abusing my pain medicine. I was there because I lost my husband, was caregiver to 2 elderly parents with dementia and was feeling overwhelmed. Nobody would be treating me like that. Nobody deserves to be treated like that. I am 53 and the mother of 3 sons. When I woke up I discovered I was on a unit with a large group of men who ranged in age from 18 to 45; mostly 18-25 year olds. I was placed in a unit where I did not feel safe. There was conflict between some of the men, it got to the point they got in each others faces and were pumped up with rage. Other young men mocked people during groups. It was not a therapeutic environment, it felt like a pressure cooker. I was 1 of 4 women. I want to stress, I did not feel safe. We women were all in the same room and all taking meds to help us sleep at night. I went to bed afraid. As a 53 year old disabled person with mobility issues and chronic pain, I use accommodations. The Generations unit had a shower chair, a raised toilet and grab bars. The unit I was moved to did not. I asked for a shower chair and toilet riser or access to a disabled redtroom/shower every shift. I was never provided any accommodations. Every time I went to the bathroom I struggled to get off and on the toilet. I had several close calls where I nearly fell in the tiny bathroom. I cried from the shoulder and knee pain. I was ready to go home after the second night on that unit, not because I felt okay mentally but because I didn't feel safe. The tension was palpable, some of the staff didn't care and the groups were a bad joke. I will never go back to this place.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.intermountainhospital.com/contact-us/. We hope to hear from you soon.
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