The most abusive and disgusting mental hospital you could possibly go to. Just go to state.
About Intermountain Hospital
Intermountain Hospital is a dual diagnosis mental health and substance use disorder treatment center for adolescents and adults, located in Boise, Idaho. They offer many different kinds of psychiatric services, including age specific inpatient treatment programs, partial hospitalization (PHP) and intensive outpatient (IOP) programs, and community referrals. To direct clients to the appropriate resources, they provide 24/7 risk assessments in person or online.
If you need to begin your recovery journey in a safe and sober environment, inpatient treatment may be the recommended first step. Here, they offer four different types of inpatient programs based on age. The Journeys Program and CAST Program are designed for teenagers, helping them overcome thoughts of hurting themselves and substance abuse disorder, respectively.
The New Start Program is for adults who need alcohol and drug rehab services and may also require treatment for co-occurring conditions. The Generations Program helps senior adults who are struggling with substance abuse and mental health concerns. Clients can receive counseling and rehabilitative services through all of these programs.
This strategic separation is one aspect of the facility that I believe is truly unique. It allows everyone to receive dedicated support from a team that is experienced and qualified to treat their specific condition.
If you need outpatient programming, those services are available as well. Outpatient services usually include a combination of individual and group counseling, recovery focused education, and life skills training. The goal is to prepare clients to successfully contribute to their homes, workplaces, and communities as they live a life of health and sobriety.
One of the things that clients love the most about this facility is the caring team. Reviews note that the staff members go above and beyond to make sure clients are comfortable and have access to the services they need. This includes connecting clients to community resources that can provide continued assistance when treatment is complete.
Latest Reviews
I checked in with all of my prescriptions, OTC meds and vitamins but immediately they took them away and I never saw them again. A few hundred dollars worth of vitamins, etc, destroyed without my consent. I would not recommend this facility to anyone.
Response from the owner2 months ago
Hi, Jerry. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.intermountainhospital.com/contact-us/. Thank you again.
First and foremost I have to mention some All-Star staff members. Stephanie Med-Tech Generations. Kristy Med-Tech Generations. Ann Med-Nurse Generations. Friday Med-Tech Generations. Kim Charge-Nurse generations. Nancy Charge-nurse ICU, Torii psyc-tech. Keith Psych tech. East Ward. Courtney Social Worker East Ward. There were definitely other great staff members, but these 8 people stood out to me. I appreciate them all. Every doctor was pretty good also. If you don t think this place is helpful, then you aren t actually looking for help. If you go here please take it seriously. You have to do your part. Having said that, not everything and everyone was perfect. I found 95% of the staff to be amazing. However, there were some pretty unfriendly and rigid Tech s and Nurses. I don t think that approach works well in a place like this. It s already difficult to go there. Even if you truly want help, it s still not as easy as staying home. But, if you re ready or in need of help, then come here. I spent 9 days in Generations and 4 days in East Ward. Generations is much easier for sure. East was more rigid and strict and the patients were a lot more verbally abusive to staff. IMO that was the hardest part of my stay. I wanted to lose it on someone every time a patient was out of line yelling at a staff member, but it s not my place to get involved when I m a patient myself. Also, the cafeteria is kinda weak. It should be twice the size and twice as many options. Hire more cooks for each shift and expand it. I have a strict diet due to Chronic Pancreatitis and EPI (exocrine pancreatic insufficiency). There wasn t much to choose from. I had the pita and hummus plate at least 16 times in my 13 days. It s cucumbers, tomatoes and hummus. There was a 3 day stretch with ZERO cucumbers. That was really frustrating. I mean it s just a cucumber. Also, the older lady that is head cook is kinda rude and condescending. When I asked if they had cucumbers yet, she rolled her eyes and said, I told you yesterday we were out. How would I know that if it was the next day? If you happen to be vegan, then good luck. Your choices will be veggies and canned fruits. Having said that, at the end of the day the help I received far far far far outweighed any of the negative things. I am starting out patient group therapy there on Monday. I know I gotta do my part to continue to be a better version of myself. I am so thankful for this facility. 5 stars.
Response from the owner4 days ago
Hi, Curt. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.intermountainhospital.com/contact-us/. We hope to hear from you soon.
Thank you for such an informative, professional, and helpful experience as I was getting treatment!
Response from the owner2 months ago
Hi, Brandon. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day. 
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7.1 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Medically Assisted Detox Medical detox is the process of removing addictive substances from your body in a medically supervised setting. With the aim of keeping you as safe and comfortable as possible, a team of licensed medical professionals monitors your vitals and may provide medications if needed to alleviate any withdrawal symptoms. Medically assisted detox is generally partially covered by most private insurance and insurance plans under the Affordable Care Act.
12-Step Many recovery centers base their treatment models on 12 step programming, which emphasizes spiritual development and peer coaching. 12 step recovery is designed to help participants address the root causes of their addiction, take accountability for their choices, and let go of that over which they are powerless. Though these programs prioritize spiritual growth, religious affiliation isn't required. Participants regularly attend anonymous, free, peer-directed meetings and are mentored by a peer sponsor.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Nicotine replacement therapy gives your body a small, controlled amount of nicotine to reduce withdrawal and cravings. Formats include patches, gum, and lozenges. These tools can double your chances of quitting long term.
Staff & Accreditations
Staff
Todd Hurt
CEO
Kristina Harrington, MD
Medical Director
JeDonne Hines
CFO
Jade Anderson, RN
Director of Nursing
Rene Gerhardt, RN
Director, Admissions
Kathy Windom, LCSW, ACADC
Director, Clinical Services
Tim Nelson, LCSW
Director, Outpatient Services
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(800) 321-5984 
303 North Allumbaugh Street
Boise, ID 83704
Get Help Now - 208-231-1751
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner
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