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Manor Care Health Services

Closed: Tucson, Arizona
The facilities at Manor Care Health Services in Tucson, AZ 2

About Manor Care Health Services

Manor Care Health Services supports individuals who are unable to care for themselves. Their programming is offered in a residential format.

Residential Treatment
The residential program provides around-the-clock care and supervision. Individuals remain on site and receive meals and medical care. Clients may be referred to case management if additional needs are present. Mental health care, medication, and skill-building are provided.

Private Insurance
Manor Care Health Services accepts most insurance plans, including Blue Cross Blue Shield, Amerigroup, Cigna, HCSC, TRICARE, Wellmark, Beacon, United Healthcare, Kaiser, and Magellan. Out of network benefits may vary, so it’s important to verify coverage with your insurance provider prior to starting treatment.

Latest Reviews

Cynthia Lujan
1 week ago on Google
5
Julie and Lauren extend themselves and listen to my needs. They always keep their word and follow up with me. They are attentitve and respond to situations quick. I can see that they are compassionate and have empathy. Christian and Kiersten are also both wonderful. Does not discribe there skill and loving care. There are others that care knowledgeable, caring, gentle touch, and a strong work ethic. Caylan Souwer, Gabriela, Maria/she wares a blue uniforms. CNAs Toni, Lara, Hawa, Miguel, Mia, Michael Rigde, nurses Faith, Jasmine, Kim. Respiratory Therapist Lek Pichairatana, Blake, Richard & Preston, Blake.
Response from the owner1 week ago
Our nurses will be thrilled to know they were able to make such a positive impact! Wishing you the best.
Margo Hayes
1 week ago on Google
1
I would give a -1 if I could! Only LPN giving meds; copied wrong dosage for my husband and didn’t check BP before giving meds! My daughter found him in a pile of poop with a BP of 70/40! I have the pictures! Only send people here to die, not if you want them to recover!
Dan Long
4 weeks ago on Google
1
Horrible services. Please please please don't bring your loved ones here! Im telling you from experience!!!!
Response from the owner1 week ago
Dan, we’re sorry this has been your experience at Haven Health Tucson. We’ve noted your concerns about the services you observed. We’d appreciate the opportunity to speak with you directly so we can better understand and address your feedback. Please reach out to us at feedback@havenhealthaz.com.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Tucson

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Reviews of Manor Care Health Services

3.9/5 (315 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (315 reviews)
Cynthia Lujan
1 week ago
5

Julie and Lauren extend themselves and listen to my needs. They always keep their word and follow up with me. They are attentitve and respond to situations quick. I can see that they are compassionate and have empathy. Christian and Kiersten are also both wonderful. Does not discribe there skill and loving care. There are others that care knowledgeable, caring, gentle touch, and a strong work ethic. Caylan Souwer, Gabriela, Maria/she wares a blue uniforms. CNAs Toni, Lara, Hawa, Miguel, Mia, Michael Rigde, nurses Faith, Jasmine, Kim. Respiratory Therapist Lek Pichairatana, Blake, Richard & Preston, Blake.

Response from the owner
Our nurses will be thrilled to know they were able to make such a positive impact! Wishing you the best.
Margo Hayes
1 week ago
1

I would give a -1 if I could! Only LPN giving meds; copied wrong dosage for my husband and didn’t check BP before giving meds! My daughter found him in a pile of poop with a BP of 70/40! I have the pictures! Only send people here to die, not if you want them to recover!

Dan Long
4 weeks ago
1

Horrible services. Please please please don't bring your loved ones here! Im telling you from experience!!!!

Response from the owner
Dan, we’re sorry this has been your experience at Haven Health Tucson. We’ve noted your concerns about the services you observed. We’d appreciate the opportunity to speak with you directly so we can better understand and address your feedback. Please reach out to us at feedback@havenhealthaz.com.
Colleen Peachey
1 month ago
5

Very kind, thoughtful and caring people whom works there. Having my own room was very helpful and caring for my needs. Each employee showed how helpful they are and caring for you.

Response from the owner
Thank you for your kind words, Colleen! Our team works hard to create a healing environment for our residents, and we're glad we could do this for you.
Rae Williams
1 month ago
5

They took wonderful care of my 99 year and 8 month old mother while she was there. The staff was very nice, and would listen to what I had to say regarding her treatment and pills.

Response from the owner
Thank you, Rae, for sharing such positive feedback! We work hard to create the experience you just described and hope to do so for our current and future residents as well.
Kelly Henry
1 month ago
5

The cna Marissa is very professional and comes to my room in a timely manner. She makes me feel like I’m heard and see. She is patient with me. Shout out to Preston, Richard, Miguel, Davion, gabby, Julie, Kari.

Response from the owner
Thank you for your positive rating, Kelly. It's always rewarding to know our residents had a good experience with us.
Annette Durham
1 month ago
2

Thank you Amy for being so kind to my Mother during her stay at that facility. They need to hire more nurses who are pleasant and compassionate like you . We will miss your smiling face and pleasant personality.

Response from the owner
Thank you, Annette, for taking the time to share your thoughts.
We’re so grateful you mentioned Amy. She’ll be touched to know her kindness and compassion made a difference during your mother’s stay at Haven Health Tucson. Your appreciation truly means a lot.
We’ve also noted your comments about staffing and understand how important it is to have more team members who bring that same warmth to care.
If there’s anything more you’d like to share, please reach out to us at feedback@havenhealthaz.com.
Stefanie Membrila
1 month ago
4

I liked the care and physical therapy I got at Haven of Tucson. The CNAs were helpful and friendly (with just 2 exceptions). Sometimes it takes too long to get to you when you have to use the bathroom. When I learned how to go to the restroom on my own things improved a lot. Overall, I am glad I was at Haven and would choose this rehab if I needed to have rehab again!🙂

Response from the owner
Thank you for your positive feedback and endorsement, Stefanie! We want our residents and families to feel connected to our care providers and are thrilled to know our team members made such an impact.
Esther Hagemeier
1 month ago
1

Highly NOT recommended. My dad was able to communicate and do therapy prior to being transferred here. I immediately informed the nurse and staff that he needed dialysis because of the rapid decline in his response and was concerned he had urea. I felt they ignored my feedback and did not take me seriously. They have not been with his process throughout his 3+month recovery, to where I have and have noticed that everytime his dialysis was put "on hold" he would regress. He was non verble and in a fetus position. I kept advocating for his care. After being there for a little over a week he was transferred to the emergency room for Urea. He now is in the ICU and is back on a ventilator and has chest tubes to drain excess fluid. This could have been avoid. Not to mention his mouth was not properly cleaned for his oral care and when I address the nurse did not feel it was urgent to sent respitory to check. He ended up with dry secretions in his airway that may have cause the dip in is oxygen. Complete negligence. They also do not follow up with you in a timely manner so don't expect a call back the same day and expect to keep calling.

Response from the owner
Esther, we’re very sorry to hear about your father’s experience and your concerns about his care at Haven Health Tucson. We’ve noted your observations regarding his dialysis schedule, respiratory status, oral care, and communication with staff. We understand how difficult this must be, especially when you were advocating so strongly for him.
We take this kind of feedback seriously and would appreciate the opportunity to speak with you directly to better understand the situation. Please reach out to us at feedback@havenhealthaz.com.
Kellie Tyler
2 months ago
5

My mom was at Haven for the past 2 weeks. This was her 3rd stay at Haven in the last 6 years due to needing rehab for 1 hip and 2 knee replacements. This is a statement from my mom: “Nobody looks forward going to a place like this but when it’s necessary Haven was an excellent choice. Two of my 3 stays at Haven I had a private room. This made my experience much more pleasant. All of the staff were top notch. Everyone was so professional, helpful, courteous and friendly. Two of the names that stand out were Lizeth and Fred who were wonderful, as well as all the others, but I failed to get the others names. If I ever need a place like this again I would come back to Haven. I highly recommend them.”

Response from the owner
Our team will be thrilled to know they were able to make such a positive impact on your loved one,
Kellie! Wishing you and your family the best.
Gerardo Lopez
2 months ago
5

The Nursing staff, front desk, and doctors were exceptional. The nurses, Amy, Stephanie, and Christian, who cared for my son were amazing! They made him feel comfortable and were attentive. All the caregivers were also wonderful and the doctors carefully monitored his recovery. Thanks to each of you for helping my son recover from this challenging experience.

Response from the owner
We're happy to hear we helped your loved one thrive, Gerardo. Haven Health has always believed our residents should feel comfortable and empowered for a successful recovery.
Justice For all
2 months ago
5

To all the health care workers- CNA’s, Nurses, therapists you are the true heros. Choosing a profession to help others is selfless and brave. Our family thanks you for being true humanitarians in the face of such a cruel and unforeseen world. Now to a special shoutout. These three powerhouse Respiratory therapists deserve the outmost recognition for their outstanding dedication, resiliency and expertise in their field. Not only do these three provide phenomenal care, these three RT’s are brilliant and never falter in an emergency situation. Brenda the fiery red haired RT with a heart of gold not only is a pt. advocate but whom also isn’t afraid of fighting for Pt’s rights. This RT also offers her time, compassion and respect for anyone in need. Not only does Brenda shine as a beautiful person, her quick wit makes everyone want to hear more of what she has to say. Brenda is selfless, fierce, strong, confident and highly intelligent. Richard may appear though on the outside but is someone whom is truly sensitive on the inside and deeply affected by someone’s personal struggles. Richards strength also lies in his experience and expert knowledge in his field, he is a problem solver like no other. He tackles complex issues head on and isn’t afraid to push boundaries so long as they benefit the Pt. Richard is a complex thinker and problem solver. Carina. Soft spoken and kind. Not only is she hallarius, she offers a wealth knowledge and is open to anyone whom wants to learn about cardio pulmonary processes, diseases and conditions. Carina is a true leader confident and kind. We thank all of you for all that you’ve done for our loved one and for all those other loved ones whom all of you have all cared for along the way.

Response from the owner
Our nurses will be thrilled to know they were able to make such a positive impact! Wishing you the best.
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