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Mercy Hospital – Minneapolis

4050 Coon Rapids Boulevard Minneapolis, MN 55433
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Mercy Hospital - Minneapolis MN 55433

About Mercy Hospital – Minneapolis

Allina Health’s Mercy Hospital in Coon Rapids, Minnesota, has some strong programs for treatment of mental health, behavioral, and addiction issues. On top of being a full service physical and mental health hospital with an emergency room to address crisis situations there are inpatient, partial hospitalization (PHP), and outpatient care programs available for adults.

Unique Care Options

One unique service that they offer is an expressive arts and mindfulness mental health day treatment for adults. It offers more than just talk therapy as a way to get in touch with your emotions and gain perspective on life. It’s not far from Mercy Park if you’d like to self-reflect in the great outdoors. There’s also an adult rehabilitation mental health program.

It’s also unique because it has a Mental Health and Addictions Connection line that allows you to connect with resources for addiction or mental illness questions and concerns anytime day or night. After your initial contact, there’s an assessment done to see what your needs are and to develop an individual treatment program to meet those needs.

Specialized Addiction Treatment Program

The drug and alcohol program typically lasts three to four months and is often covered by health insurance. If you require more support than this program offers (less than nine hours a week) then you may also attend an intensive outpatient program.

There are also addiction treatment programs for adolescents through other locations of Allina Health such as Mercy Unity in Fridley. A comprehensive mental health assessment will be performed to ensure the right programs and services are in place.

Group therapy is flexible with groups held in the morning and afternoon. Individual therapy sessions can be scheduled on any weekday except Wednesday. They’re closed on the weekend.

Facility Overview

Bed icon 471
Number of Available Beds

Latest Reviews

David Weidenhamer
1 week ago on Google
5
Been coming here for various reasons over the years.
Response from the owner1 week ago
Thank you for the positive review, David!
Amanda Christensen
3 weeks ago on Google
1
If I could give it negative stars I would. The doctor was EXTREMELY rude to me when I was there for my boyfriend. They MADE him take pain meds when he did not want them, and then waited hours until he was asleep and out of it to finally put him in a room, and then they decided to start asking him questions and COMPLETELY ignored me when I was trying to say what is wrong. I will NEVER come here again.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us, Amanda. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Marcia Plaschko
1 month ago on Google
1
What ever happened to proper emergency rooms with privacy. Came to the emergency room and it feels like a terrible urgent care. No privacy to much time waiting for “our nurse” to get an Iv in the waiting room!!!! Where there is a party going on. Definitely not high class care here.
Response from the owner1 week ago
Thank you for taking the time to leave a review, Marcia. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Accepted Insurance

Mercy Hospital – Minneapolis works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Medica
UCare
South County Health Alliance
Hennepin Health
PreferredOne
PrimeWest Health
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Lisa Shannon

President & CEO

Dr. D'Andre Carpenter

Senior VP of System Chief Nursing Executive

Lawrence Cho

Senior VP of Chief Strategy & Growth Officer

Kerri Gordon

Senior VP of Chief Marketing, Communications & Public Affairs Officer

Sanjay Pratap Singh, MD

Executive VP of Chief Clinical Executive

Sarah Stumme

Senior VP of Chief Human Resources Officer

Hsieng Su, MD

Senior VP of Chief Medical Executive

Dominica Tallarico

Executive VP & COO

Contact Information

Building icon

4050 Coon Rapids Boulevard
Minneapolis, MN 55433

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Rehab in Cities Near Minneapolis

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Reviews of Mercy Hospital – Minneapolis

2.4/5 (601 reviews)
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Reviews

1

The worst emergency room in life, they do not care about the patient or how severe the emergency is, they care that they pay what is due and as fast as possible! I do not recommend it but not even jokingly

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (600 reviews)
Brian Baker
1 week ago
4

Response from the owner
Thank you for the positive review, Brian!
David Weidenhamer
1 week ago
5

Been coming here for various reasons over the years.

Response from the owner
Thank you for the positive review, David!
Bonny
2 weeks ago
5

Response from the owner
Thank you for the 5-star review!
Yuliia Andriushyna
2 weeks ago
1

Response from the owner
Thank you for taking the time to leave a review, Yuliia. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
IdamenGermain Jean
3 weeks ago
5

Response from the owner
Thank you for the 5-star review!
Amanda Christensen
3 weeks ago
1

If I could give it negative stars I would. The doctor was EXTREMELY rude to me when I was there for my boyfriend. They MADE him take pain meds when he did not want them, and then waited hours until he was asleep and out of it to finally put him in a room, and then they decided to start asking him questions and COMPLETELY ignored me when I was trying to say what is wrong. I will NEVER come here again.

Response from the owner
Thank you for taking the time to share your concerns with us, Amanda. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Mohammed Hussein
3 weeks ago
1

Response from the owner
Thank you for taking the time to leave a review. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
Marcia Plaschko
1 month ago
1

What ever happened to proper emergency rooms with privacy. Came to the emergency room and it feels like a terrible urgent care. No privacy to much time waiting for “our nurse” to get an Iv in the waiting room!!!! Where there is a party going on. Definitely not high class care here.

Response from the owner
Thank you for taking the time to leave a review, Marcia. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
sue s
1 month ago
5

Response from the owner
Thank you for the 5-star review!
Dan Norlin
1 month ago
1

If I were faced with the choice of having to visit this ER again or outright die it would be a genuinely difficult decision.

Response from the owner
Thank you for taking the time to leave a review, Dan. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
Vicki
1 month ago
5

Mercy was wonderful when I was transported for emergency. Doctors, nurses and assistants were very pleasant, knowledgeable and helpful. I really want to let them know how great they were.

Response from the owner
Thank you for the positive feedback, Vicki! All of us at Mercy Hospital strive to provide our patients with the highest quality of care possible, and we are happy to hear about your positive experience.
Gayle Lavigne
1 month ago
1

I have written 2 reviews on here about Mercy Hospital which I no longer see available to the public. I find that disturbing - about as disturbing as it would be if I ever found myself in the nightmare of being forced to utilize Mercy for anything further. You see - I am somewhat different in that I had 4 bad experiences at Mercy within a year. Let me just say that one more time (4 experiences at Mercy in a 12 month time frame that were each as bad or worse than the time before) Continually, they will simply tell you that "they are busy" and that should be an excuse for inadequate care. When did it become the patient's "problem" and "responsibility" to just accept being treated with disregard to standards of treatment and the law? Seems that no matter what they do that isn't in line with treatment standards and laws (that they will charge for and expect payment for) is to be touted as "inadvertent" due to large volumes of patients. When you put beds and chairs in the hallway of a busy ER exam area hallway and utilize them in lieu of exam rooms, how can it be inadvertent to overhear personal HIPPA information from the "exam" being conducted 2-3 feet away at best? I was left sitting in a chair in that hallway for nearly 12 hours. I'm fairly convinced I might still be sitting there if I did not get up an leave. Having arrived at 7am and told by 11am that I would need to be hospitalized, I spent the rest of the day wondering how long I was going to sit under an A/C vent freezing while I waited for a hospital room that was apparently not available and not going to miraculously materialize. I attempted to be patient but asked every few hours what was going on. At 4pm, I was told that I needed to be transported to another facility as they had no beds at Mercy. I could not drive myself, but they required I be transported by Ambulance. Yet, despite always being told a pat answer of 30 minutes out, that Ambulance transport never arrived. I was told by a very frustrated nurse who it seems was quite tired of me asking as he found it annoying, that "look lady, this is the new normal, get used to it". He then refused to even look in my direction. When I needed something, I had to grab a nurse walking by to ask her to to help me. When she asked why I didn't get my nurse, I let her know that he wouldn't look at me and walked the other way down the hallway if I tried to walk toward him. That was how I managed to get a meal during that 12 hours - to flag down passing staff and asking them to help. At 7pm, completely worn out and stiff from sitting in the chair under the cold air for 12 hours, I asked one last time if they were going to transport me. Told once again that it would be 30 minutes, I informed them that I was leaving. I was treated as if I were being ridiculous and had unrealistic expectations for care. Personally, that was my last straw. I will never step foot in Mercy Hospital again. In fact, I have had to make a very difficult decision to forgo treatment for illness rather than subject myself to that. If this is the "new norm", and that is all I can expect. I will no longer seek medical treatment. Somebody has to take a stand. If you were hiring someone to put a roof on your home and they fully expected you to just "deal" with all of the ways they did not do the service by legal standards that they say they follow because they are just too busy to follow the law, you better stock up on buckets for the next time it rains.

Response from the owner
Thank you for taking the time to share your concerns with us, Gayle. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
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