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Ascension Holy Family

Presence Holy Family Medical Center

100 North River Road Des Plaines, IL 60016
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Top 10 Rehab In Des Plaines
Presence Holy Family Medical Center - Keys to Recovery IL 60016
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Top 10 Rehab In Des Plaines

About Ascension Holy Family

Addiction and mental health related services offered at Ascension Holy Family – Addiction Services include assessments and treatment plans, outpatient treatment, substance use disorder residential programs, co-occurring treatment, partial hospitalization, medical detox, counseling, medication-assisted treatment, interventions, medication management, community-based referrals, and specialized addiction treatment for law enforcement.

Assessments help to determine whether a person shows symptoms of substance use disorders and the acuity of their condition, such as whether there is drug dependence and detoxification is required. Ascension Holy Family – Addiction Services uses a variety of treatment modalities: short term treatment, motivational interviewing, neurofeedback therapy, counseling, group therapy, psychoeducation, skill development, mindfulness, hypnotic withdrawal, family counseling, DBT, emotional regulation and stress reduction techniques, REBT, and brain mapping.

Like residential programs, the intensive outpatient program is for those who would benefit from a structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). Varying in duration and intensity, depending on the acuity of the individual, programs at Ascension Holy Family are typically 5 days and 3 evenings per week, allowing patients to continue working and living at home while receiving treatment.

The PHP program at Ascension Holy Family – Addiction Services is in between intensive outpatient and residential treatment. It is for individuals who have acute symptoms but do not need 24-hour care. The program includes meeting most days a week for up to six hours and will include individual and group therapy.

Ascension Holy Family – Addiction Services are designed for adults with substance use disorder and those with co-occurring conditions. Participants attend individual and group treatment sessions for improved coping skills, peer support, and recovery community. Sessions are held 3-4 days a week, depending on the individual circumstances.

Ascension Holy Family – Addiction Services substance use disorder treatment programs rely on evidence-based practices to treat addiction and co-occurring conditions. They offer programs for adults over the age of 18. The treatment process starts with a comprehensive clinical assessment to determine individual needs, then either inpatient or outpatient rehab services. Counselors work with participants to create a client-centered treatment plan with comprehensive relapse prevention planning, medication management, one-to-one counseling, and follow up care.

The clinical team determines a comprehensive aftercare plan prior to discharge in consultation with the patient. The plan may include attending outpatient support groups and visiting their therapist at regular intervals.

There are various payment options at Ascension Holy Family – Addiction Services, including Medicare, Medicaid, Tricare, self-pay, commercial insurance, and sliding scale payment assistance.

Similar Rehab Centers

Latest Reviews

Candyce McGee
1 month ago on Google
1
DO NOT SEND YOUR LOVED ONE HERE IF YOU TRULY LOVE THEM. They're so detached from the individual care of their patients, my mother was there for 59 days and when she left she was in worse condition than when she arrived, and thank God she left whwn she did, because she had several infections that weren't diagnosed let alone treated amongst other issues. We hung a silver humming bird in my moms room that mysteriously couldn't be located in her possessions. All they will do is make sure patient are rotated avoid the obvious beed sores and keep the patient and bedding clean. We put our faith in this place because it was a Holy facility to be let down in e every way, I wouldn't send my worst enemy there. They proved to me that they are truly only there for the 30 to 45 days worth of insurance pay. They are in my opinion strictly for pay and not the patients. I should've known from the initial treating from thw doctor who hadn't even laid eyes on my mom and so nonchalantly stated she would never walk or talk again. From that moment I felt they weren't there to help my mom transition yet to wait the days out to send her along. Being that this is a spiritual hospital I hope they're believers because God will always have rhe last say so, and to everyone there intentionally delivering unethical medical care, MAY GOD HAVE MERCY ON YOUR SOULS. DESPICABLE!
Brie Larsen
3 months ago on Google
1
DO NOT GO HERE!!!!! My boyfriend was recommended by a doctor to go here. He went here to get a potentially cancerous lump on his neck looked at and went in to setup an appointment, gave insurance and setup a profile with them, then was told that they can’t help him!! He was told that he would need an ultrasound but they wouldn’t give it to him even though that was the whole reason why he was there. He went to a doctor the day before who recommended this place to him. He was given a number to call that connected to their wounds department and he explained to whoever answered what was going on and was told word for word “we can’t help you” and hung up on. He then tried talking to them over the phone and said that the number they gave lead to no solution and if he could please be seen, they said no, he asked if someone could see him later in the week and was told “at this point we will no longer help you”!!!!!!! He even asked to speak to a doctor and was denied!!!! Before he was completely denied, he was given another number that lead to a girl in marketing!!! Luckily she was actually nice and wanted to help him and found a place for him to actually get the help he needed! If you’re too busy, or don’t have the right resources and equipment JUST SAY THAT!!! How dare you guys completely deny someone from getting the care that they need with no reason as to why!! You all should be ashamed of yourselves!!!!
Response from the owner3 weeks ago
We’re very sorry to hear about your boyfriend’s experience and understand how troubling and disheartening it must have been. Every patient should be treated with compassion and dignity. We take this feedback seriously and encourage you to reach out directly so we can address this matter and improve our service.
joann Drozd
4 months ago on Google
5
Very caring
Response from the owner3 weeks ago
Thank you so much for the wonderful feedback!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Accepted Insurance

Ascension Holy Family works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

When participating in an inpatient rehab program, you'll reside at the treatment center for the duration of the program. Your housing and meals are provided, allowing you to focus on your recovery without outside triggers, stressors, and other distractions. You'll receive daily addiction counseling, drawing on various psychotherapeutic approaches like cognitive behavioral therapy (CBT) and motivational interviewing. Many inpatient drug rehabs also offer complementary holistic therapies, such as yoga, meditation, or animal therapy, and creative arts therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Treatment includes 5 days and 3 evenings per week, allowing patients to continue working and living at home while receiving treatment.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family support is necessary for your successful substance abuse treatment. Families are welcome to attend education sessions designed to help them understand various aspects of addiction and co-dependency and give them strategies to support you. Family members are also invited to be involved in meetings with you and your case manager.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi
  • car iconPrivate Transportation
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Joseph R. Impicciche, JD, MHA

CEO

Eduardo Conrado

President

Eric S. Engler

Executive VP & Chief of Staff

Richard Fogel, Md, FACC, FHRS

Executive VP & CCO

Michelle H. Kohler, PhD

Executive VP & Chief Human Resources Officer

Christine Kocot McCoy, JD

Executive VP & General Counsel

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7326

Contact Information

Building icon

100 North River Road
Des Plaines, IL 60016

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Quentin Blount

Rehab in Cities Near Des Plaines

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Reviews of Ascension Holy Family

3.21/5 (146 reviews)
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Reviews

5

I am surprised to see so many one stars, I have been to MANY treatment centers, and this one 3 times! This is my absolute favorite. The nurses make it so comfortable and genuinely care about all the patients. The groups and who run them are all very informed on what they are ... Read More

Reviewed on 2/26/2019
1

The therapist I had only talked about his experience with recovery and I did not feel it was structured to my needs. I was told all addicts are the same. You go to groups all day long, which is not too bad. The guy that ran men's group chewed on ice the whole time and had us ... Read More

Reviewed on 9/26/2017
5

I went through detox at another facility. Researched for facility to do 28 day IOP. Was blessed that I found keys to recovery. Wonderful program, staff that understands and cares. I just reached 18 months of sobriety thanks to Keys and am actively involved in helping others ... Read More

Reviewed on 8/15/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (143 reviews)
Tatted Katt
1 week ago
1

Extremely rude and disrespectful to family members. My father was here to receive recovery care before chemo. They would leave him in the hall way. Not check on him for hours. Forget to rotate him. He passed shortly after his stay here.

Moe Obeidat
2 weeks ago
1

Went in as a new patient to see a primary care doctor, they handed me a large stack of Paperwork that’s impossible to fill out. I went to over 5 hospital groups in OH/WI and never seen this happening.

justin sawicki
3 weeks ago
2

The receptionists in the admission and registation office dont know how to use their new computer software. I came here when there was no other people waiting and they spent over an hour all huddled together unable to even check me in for a simple procedure. When i asked how long it would take they blew me off and said it would take a long time and refused to give me back my insurance card back when i had to leave because they hadnt even been able to figure out how enter the information from my insurance into the computer after almost an hour and a half of 3 employees trying to figure it out. Ridiculous. Never again.

Response from the owner
We’re sorry to hear about the delay you experienced during registration. We understand how important timely and efficient service is and regret that we fell short. Your feedback helps us improve our processes and staff training to better serve our patients in the future. For any further assistance or to discuss your concerns, we encourage you to contact our patient experience team directly.
joshua podilla
3 weeks ago
1

My name is Joshua and I used to come to this hospital in the private practice area by your biofeedback for years since I was 6 years old but that all changed when I decided to come work for the hospitals kitchen believing that holy family medical hospital was a wonderful place to work for because I grew up coming here and grew up going to this cafeteria and eating the food I was so excited to come move to work here Little did I know the fact that there were no cameras in the kitchen allowed people to get away with all sorts of things and one of those things ended up making me very sick My coworker Graciela sexually assaulted me in this hospital and was able to get away with it because there were no cameras to catch it when I finally decided to come forward my manager Marcella Olson pretended to care but never reported what I told her when I confronted her about it again she got very upset and was shaking with anger I'm head supervisor Hillary Harlow never contacted HR immediately when I first submitted my statement to her it never contacted HR to ask or could they have done and said said there's nothing I can do for you allowing for the most traumatic day of my life to then happen on May 5th working here made me sick beyond my imagination and I never do somebody could get so sick as I have and the last and final person that failed me isn't a person it's this hospital for years this hospital has not had any cameras in their cafeteria kitchen allowing for unknown horrible things to take place in it I'm not the first person to be so clear assaulted in this hospital but I hope one day that I might be the last

Response from the owner
We would love to hear any suggestions you may have to help us achieve five-star service. Thank you!
Seilin Gonzalez
3 weeks ago
5

Response from the owner
Thank you for the excellent rating!
Candyce McGee
1 month ago
1

DO NOT SEND YOUR LOVED ONE HERE IF YOU TRULY LOVE THEM. They're so detached from the individual care of their patients, my mother was there for 59 days and when she left she was in worse condition than when she arrived, and thank God she left whwn she did, because she had several infections that weren't diagnosed let alone treated amongst other issues. We hung a silver humming bird in my moms room that mysteriously couldn't be located in her possessions. All they will do is make sure patient are rotated avoid the obvious beed sores and keep the patient and bedding clean. We put our faith in this place because it was a Holy facility to be let down in e every way, I wouldn't send my worst enemy there. They proved to me that they are truly only there for the 30 to 45 days worth of insurance pay. They are in my opinion strictly for pay and not the patients. I should've known from the initial treating from thw doctor who hadn't even laid eyes on my mom and so nonchalantly stated she would never walk or talk again. From that moment I felt they weren't there to help my mom transition yet to wait the days out to send her along. Being that this is a spiritual hospital I hope they're believers because God will always have rhe last say so, and to everyone there intentionally delivering unethical medical care, MAY GOD HAVE MERCY ON YOUR SOULS. DESPICABLE!

Response from the owner
We are truly sorry to hear about your experience and sincerely appreciate you sharing your concerns. We take patient care very seriously and are committed to reviewing your feedback to ensure we uphold the highest standards. Please reach out to us so we can discuss this matter further and address your concerns directly.
Brie Larsen
3 months ago
1

DO NOT GO HERE!!!!! My boyfriend was recommended by a doctor to go here. He went here to get a potentially cancerous lump on his neck looked at and went in to setup an appointment, gave insurance and setup a profile with them, then was told that they can’t help him!! He was told that he would need an ultrasound but they wouldn’t give it to him even though that was the whole reason why he was there. He went to a doctor the day before who recommended this place to him. He was given a number to call that connected to their wounds department and he explained to whoever answered what was going on and was told word for word “we can’t help you” and hung up on. He then tried talking to them over the phone and said that the number they gave lead to no solution and if he could please be seen, they said no, he asked if someone could see him later in the week and was told “at this point we will no longer help you”!!!!!!! He even asked to speak to a doctor and was denied!!!! Before he was completely denied, he was given another number that lead to a girl in marketing!!! Luckily she was actually nice and wanted to help him and found a place for him to actually get the help he needed! If you’re too busy, or don’t have the right resources and equipment JUST SAY THAT!!! How dare you guys completely deny someone from getting the care that they need with no reason as to why!! You all should be ashamed of yourselves!!!!

Response from the owner
We’re very sorry to hear about your boyfriend’s experience and understand how troubling and disheartening it must have been. Every patient should be treated with compassion and dignity. We take this feedback seriously and encourage you to reach out directly so we can address this matter and improve our service.
joann Drozd
4 months ago
5

Very caring

Response from the owner
Thank you so much for the wonderful feedback!
Lenny Koczor
4 months ago
5

They're very friendly and very accommodating if you're late they kind of help you out they've done an outstanding job taking care of me

Response from the owner
We are so happy to hear that you found our team to be friendly and accommodating.
Danielle Rohm
5 months ago
1

If I could give zero stars, I would. Please DO NOT send your loved one here if you can help it, they took horrible care of my mother after a bout with a rare pneumonia that almost killed her. Administration purposely understaffs this place and the nurses and techs are run ragged. My mother was belittled and yelled at by techs multiple times during her stay. PT doesn’t come on time, if they ever show up at all. We were in contact with supervisors at least half a dozen times during her stay due to poor standards of care, rude staff, missed therapies, the list goes on. We arrived to find her sitting in her own urine on multiple occasions because no one came to help her to the bathroom. Absolutely disgusting environment with old, poorly functioning equipment and staff who are just too run down to give patients the care they need.

Response from the owner
We are truly sorry to hear about your mother’s experience and the concerns you have shared. We take all feedback seriously and are committed to improving our care and environment. Your comments will be carefully reviewed to help us provide better support to our patients and their families. Please feel free to reach out to us if you would like to discuss this further.
Badee Alawi
6 months ago
4

My dad was brought here for continued care, and I can confidently say this is the best LTACH we’ve experienced. Most of the employees here are incredibly compassionate, attentive, and genuinely caring. The staff overall are truly GREAT! Starting with the 3rd floor Nursing Manager, Joshua — an exceptional leader. He is understanding, a great listener, and was consistently supportive. He made a difficult time so much more bearable for our entire family. We are truly grateful for his presence and professionalism. A big thanks also goes to the night-shift Nurse Supervisor, Chris, who was equally outstanding and always on top of things. The nursing team deserves major recognition as well. Sylvia is top tier, and Andrea, Brigitte, Fidaa, Bosky, Jennifer, Dorian, Ritchie, Rincy, and Agaa were all excellent and deeply caring throughout. Respiratory Tech Joby stood out for his professionalism and kindness, along with team members like Vikram, Mercy, Billy, Benzie, and Anna. Unfortunately, I have to give 4 stars instead of 5 due to one very poor experience with a tech named Sheena, which did affect our overall impression of the respiratory department. I also want to commend the wonderful security team at the main entrance — Fedle, Bob, and Jerry were always warm and helpful. Special shoutout to Jasimine for her positive attitude. There are many more staff members whose names I can’t recall, but they all contributed to a truly positive experience. If you’re considering this facility for a loved one, I wholeheartedly recommend it. You can bring your family member here with peace of mind knowing they’ll be well cared for.

Response from the owner
Thank you so much for your heartfelt feedback. We’re honored to have cared for your dad and are proud of the compassionate team members you mentioned. Your trust and recommendation mean the world to us, and we’ll continue striving to provide the best care possible.
Scott Shannon
10 months ago
1

trying to attend daily mass and scecurty wont let me in. trying to go to the chapel

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Illinois Community Manager
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