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Rincon Family Services – Hilda Frontany Women’s Center

5453 West Diversey Avenue Chicago, IL 60639
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Rincon Family Services - Hilda Frontany Women's Center IL 60639

About Rincon Family Services – Hilda Frontany Women’s Center

Rincon Family Services–Hilda Frontany Women’s Center, located in Chicago, Illinois, is an outpatient drug and alcohol rehab for adults. They offer culturally-responsive, gender-specific programming, including medication assisted treatment (MAT), intensive outpatient programs (IOP), general outpatient programs (OP), and aftercare services.

The center offers specialized programs to provide targeted treatment for specific demographics. Dedicated programs are available for young adults, bilingual clients, justice-involved persons, pregnant and postpartum women, LGBTQ+ persons, low-income persons, and persons with co-occurring disorders.

Their culturally-responsive, intensive outpatient program provides high-level supervision and support for clients in early recovery, those stepping down from inpatient care, and those at an elevated risk of relapse. Clients engage in robust, trauma-informed individual, group, and family counseling that draws on proven psychotherapeutic modalities. The program promotes clients’ sustained sobriety through extensive recovery-focused life-skills training that addresses topics such as coping, self care, wellness, emotional regulation, anger and stress management, and relapse prevention. Court-mandated programming and DUI classes are available.

Their general outpatient and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. These services may include academic and vocational training, step-down support, employment and housing assistance, and referrals for medical, mental health, and social service programs.

Rincon Family Service–Hilda Frontany Women’s Center accepts private insurance, Medicaid, financing, sliding-scale payment schedules, and self-pay. Financial aid is available.

Latest Reviews

Roberto Flores
8 months ago on Google
1
If I could give zero stars I would. To begin with the phone number listed on their website is not correct at all it’s a complete different number from what they call you from. Second, these idiots do not reach out to the customers even after having us pay. Like what are we paying you for if you’re making this process a lot more complicated than it has to be. They say they’ll contact you to schedule follow up appointment but they don’t call or bother to reach out at all, my results were in a week after going in and I had to finally decide to call today to get an update for them to tell me they been had my results since two weeks ago. On top of that I have to wait longer to schedule my follow up appointment and it’s 3 weeks from now . These people are just stealing peoples money without actually helping any one. City needs to close these places down asap
Kelly Reardon
1 year ago on Google
1
Update: Just drove 5 miles over here a SECOND time at 11am on Saturday to find the office closed when they are listed as being open all day. Tried calling to verify beforehand, but of course no one ever answers the phone. Very poorly run business. Just drove 5 miles over there to find a closed office at 6pm, when their hours are listed as being open until 8 pm.
Leslye C
3 years ago on Google
5
I've been going since I was 14. Good therapists, helpful staff, bilingual, diverse, and they even help parents if need be. Overall, amazing clinic!
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Rehab Score

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5.8 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Eddy Borrayo, MSW, CADC, CODP II

President & CEO

Pedro Perez, MBA

CFO

Beth Dlouhy, LCSW, MSW, MA

Corporate Compliance Officer of Adult Mental Health First Aid Instructor

Rosemary Lebron

Chief Human Resource Officer

Jane Norton

Director of Development

Omar Corro, CADC

Senior Operating Director

Francis Ferrer, QMHP, MS, CADC, MISAII

Mental Health Program Director

Juan Gomez, BA,CADC,QHEIC I

Medication-Assisted Treatment Director

Contact Information

Building icon

5453 West Diversey Avenue
Chicago, IL 60639

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Chicago

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Reviews of Rincon Family Services – Hilda Frontany Women’s Center

3/5 (8 reviews)
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Overall Experience
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Reviewer

Google Reviews

3 (8 reviews)
Soledad Cabrera
5 months ago
5

Roberto Flores
8 months ago
1

If I could give zero stars I would. To begin with the phone number listed on their website is not correct at all it’s a complete different number from what they call you from. Second, these idiots do not reach out to the customers even after having us pay. Like what are we paying you for if you’re making this process a lot more complicated than it has to be. They say they’ll contact you to schedule follow up appointment but they don’t call or bother to reach out at all, my results were in a week after going in and I had to finally decide to call today to get an update for them to tell me they been had my results since two weeks ago. On top of that I have to wait longer to schedule my follow up appointment and it’s 3 weeks from now . These people are just stealing peoples money without actually helping any one. City needs to close these places down asap

Kelly Reardon
1 year ago
1

Update: Just drove 5 miles over here a SECOND time at 11am on Saturday to find the office closed when they are listed as being open all day. Tried calling to verify beforehand, but of course no one ever answers the phone. Very poorly run business. Just drove 5 miles over there to find a closed office at 6pm, when their hours are listed as being open until 8 pm.

Leslye C
3 years ago
5

I've been going since I was 14. Good therapists, helpful staff, bilingual, diverse, and they even help parents if need be. Overall, amazing clinic!

J Grace
4 years ago
5

Before covid 19 I would bring my children to Rincon on Diversey and it was the best part of my day, things have not been easy for me being a single mom and having to rush from work to their therapy session. The ladies in the front desk would always welcome us with a smile and if it was cold outside offer my children hot chocolate, and me some coffee or tea. The therapist was kind and listened to my children and gave them task to complete during the week and help my oldest with his anxiety. Now we are no longer able to go into the office, but my children are doing better. Thank you Rincon.

Shimon Gendelman
4 years ago
5

This a great mental health agency. They have compassionate and knowledgeable therapists and it's a clean and nice building. Come here to treat Anxiety depression E.T.C guaranteed results

Daniel Rebolledo
5 years ago
1

Why is the phone lines always down

tyler wadkowski
6 years ago
1

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