They would be able to laugh at you instead of helping you. What a terrible place, they should forbid them to get into people's lives
About Root Center for Advanced Recovery – Willimantic Clinic
Root Center for Advanced Recovery – Willimantic Clinic, located in Windham, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.
Specialty rehab programs at Root Center for Advanced Recovery – Willimantic Clinic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
Root Center for Advanced Recovery – Willimantic Clinic has received accreditations from SAMHSA.
Latest Reviews
As someone in long-term recovery who also chose to work an addiction and mental health services, I am deeply disappointed by the way I have been treated at this clinic. Today alone, I encountered multiple staff members whose communication and behavior felt dismissive, degrading, and rooted in stigma surrounding methadone treatment and addiction recovery. A mistake made by staff caused a major delay that resulted in my partner missing an important post-surgery appointment, yet I am given an 'it is what it is' attitude like I wasn't about to get in trouble for something I never did in the first place after proving for ten years that I'm doing the right thing.
What many people fail to understand is that individuals in recovery often carry significant trauma. Part of recovery and self-care is learning to protect yourself from degrading, judgmental environments and people. Being confronted by multiple staff members displaying stigma in a place that is supposed to support healing and recovery can be genuinely triggering and emotionally damaging. What scares me would be if somebody in earlier recovering encountered what I did today, It could lead to a potential relapse and as somebody who doesn't even see people I know here anymore because they've all pretty much passed away, I know the risk relapse holds for people in earlier recovery (and people in long-term recovery I just know that this isn't a risk for me I have too much I love in my life to risk losing any of it to ever go back down that road)
One experience that especially stood out to me was the response every time I communicated with one if the nurses about stuff going on in college. She could not accept for months that I could be a college student despite many times of me describing things like taking finals... Every time I mentioned school, it was assumed I meant a GED program, as though higher education was somehow unbelievable for someone on methadone. That mindset is exactly the kind of stigma people in recovery fight every day.
People receiving treatment deserve dignity, professionalism, and compassionate care. Recovery should not require constantly proving your worth, intelligence, or humanity to the very people entrusted with your care.
Great Place and friendly staff.Counsler Kelly is always available and extremely helpful !
Response from the owner1 week ago
Thanks for your 5-star review! We are so happy you’re having a great experience!
You definitely will get out what you put in while visiting this establishment.
Response from the owner1 week ago
Thanks for the kind words. We are glad to hear you’ve had a positive experience! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.6 / 10
Gallery
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.
Rehab aftercare programs promote clients' long-term sobriety through a suite of services designed to provide a complete continuum of care. Drug rehab aftercare typically begins as soon as patients exit inpatient care and often includes formal outpatient treatment. Clients who no longer require outpatient counseling, education, or other treatment generally continue to receive rehab aftercare services, such as peer coaching, career counseling, or 12 step program induction. Clients typically develop their program in collaboration with their case manager.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy uses evidence based treatment modalities to focus on building a strong therapeutic alliance between yourself and your therapist. This crucial relationship fosters trust that enables you to discuss your struggles and work together to develop effective strategies to overcome addiction.
Motivational interviewing in Connecticut is a method of communication designed to stimulate motivation and commitment to change. It encourages clients to move toward goals by exploring their own motivations for change rather than coercing them to change through advice, warnings, or judgment.
Family therapy sessions work to strengthen the family unit by addressing addiction related conflicts and fostering support between family members. Your therapist guides family members in developing effective communication strategies and creating an environment that aids in your loved one's recovery.
During rehab treatment, you and your therapist will identify any life skills that you need to develop. Your treatment will include methods to strengthen those skills so you can have a successful long term recovery. These skills include thinking skills, self awareness, and interpersonal skills.
Staff & Accreditations
Staff
Steven Zuckerman
President & CEO
Ben Metcalf
Chief Operations Officer
Jennifer Succi
Chief Financial Officer
Margaux Farrell
Chief of Staff
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
54-56 Boston Post Road
Windham CT, 06226
Get Help Now - 860-264-6018
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