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Middleburg Heights Medical Center

18697 Bagley Road Cleveland, OH 44130
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About Middleburg Heights Medical Center

Middleburg Heights Medical Center, operated by Southwest General, provides substance abuse treatment for adults in Middleburg Heights, Ohio. It’s conveniently located a few minutes from Cleveland Hopkins International Airport. Some of the services offered include the intensive outpatient program and the medical withdrawal service.

A Team Approach To Treatment

The facility believes that it takes team effort for clients to achieve addiction recovery. One part of your team will be the experienced staff at the facility. The staff members you may work with include nurses, therapists, psychiatrists, counselors and nurse practitioners.

Another important part of your treatment team will be your family. The facility will encourage your family members to be a part of the process. They can participate in educational and group sessions that focus on understanding addiction as a disease and the roles of family dynamics in family recovery.

You’ll also have additional support from peers in your group therapy sessions in the intensive outpatient program. You’ll receive three to five hours of treatment a day, and Middleburg Medical Center gives you the option of doing morning or evening sessions.

Evidence Based Treatment For Withdrawal

Middleburg Heights Medical Center provides a detox program called BreakThru Medical Withdrawal. The goals of the program will be to reduce your symptoms, prevent complications, and have an aftercare discharge plan prepared. You’ll have 24 hour care from doctors and nurses along with medication to help you manage through the process.

As you begin to function better outside of the facility, you can start spending time finding new activities to enjoy. With Cleveland just a few minutes away, some popular options you can consider are the Cleveland Botanical Garden or the Greater Cleveland Aquarium.

Facility Overview

Bed icon 368
Number of Available Beds

Latest Reviews

Debbie Gaal
2 months ago on Google
4
I was hospitalized for 7 days in December 2024. The Emergency room took me right in. The doctors and nurses provided excellent care. My room was cleaned everyday. The food was good and there were many options to choose from. I am grateful for the wonderful care I received.
Response from the owner2 months ago
We re grateful for your feedback! It s our privilege to serve our community with compassionate and quality care.
Jenni Naughton
2 months ago on Google
2
I don't think they know what they are doing. By the grace of God my mother in law survived after they killed her! She was given unbalanced fluids for severe dehydration and they caused her heart to stop. She had a DNR but they ignored it.
Cobweb Carol
2 months ago on Google
2
Southwest general hospital has always been at the top of my list until about 6 months ago. But no one will fix it and no one will give me an answer or send me to someone who might be able to help me.The doctors are very good. the staff is good. the new facility is great. after I had my ablation I said I'd like to rent this room if I could and I wasn't joking.due to my income I am eligible for assistance through the federal government at Southwest and other medical centers. For over 10 years and for over 10 years I have received assistance. In addition to what Medicare did not cover and was eligible for the assistance through the federal government by way of Southwest general hospital. Since the end of last year 3rd or 4th quarter all of a sudden anything I sent in come back "over income" over income "denied" over income. It is not correct assessment.I made a couple of phone calls to their customer service department, they couldn't give me any answer other than I'm over income which I'm not and I never was before in all the years that they assisted.I've been to the finance department more than once. To date I receive no valid reason from them. my rating of Southwest general hospital went from 5 plus stars to 2. Those stars are specifically for the doctors and the nurses and the patient assistance in any area.In reading some of your recent reviews I see I'm not the only one that's all of a sudden come up with this situation.If there is someone reading this and they can give me someone that I can talk to to possibly help me and or rectify the situation please let me know.Thank youCarol
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Middleburg Heights Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Chris Burdon

VP of Development and Executive Director

Lee Weber

Assistant Director

Michael F. Deucher, MD

Chairman

William A. Young, Jr., SWGHC

President & CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (440) 816-8200
Building icon

18780 Bagley Road
Middleburg Heights, OH 44130

Fact checked and written by:
Eric Owens
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Cleveland

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Reviews of Middleburg Heights Medical Center

2.58/5 (101 reviews)
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Reviews

1

There is no treatment in this facility you period when inpatient you simply occupy space, sleep, watch TV in a common area, shower in filthy conditions with cold water, sleep on bed that I assume equal a prison cot and could go on and on. Please understand the nursing staff ... Read More

Reviewed on 10/10/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (100 reviews)
Siesien
1 week ago
1

Id rather go to metro. The doctors here, at least in the ER, SUCK

Response from the ownerInvalid relative date format:
Thank you for your feedback. We are committed to delivering quality care and would like to learn more about your experience. Please contact our Patient Relations Department at 440-816-8954.
Susan Calhoun
1 week ago
1

Run! Do not go here. I was recently here. Ultra chaos. Was told I was given a certain medication and then not given the right medication. No communication. Was not given test results or told what test were orders. Getting my regular medication was a fight. When I complained I was discharged even though I was not any better. I would not bring my dog here. No compassion or empathy. They do not care about there patients. If I could give the zero stars I would

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your comments. Because we strive to provide excellent service, your feedback is important to us, and we will share your comments with the appropriate people internally.
Cristy K.
1 month ago
1

Horrible hospital and emergency services. You show up for an emergency, and they make you wait for many hours strapped to a hospital bed for what they call "monitoring your vitals". When the doctor finally decides to arrive, doesn't even care to understand the issue or to get it checked, just trying to push blood work and other unnecessary things that have nothing to do with the reason for the emergency visit. If you bleed, they send you home and tell you to come back if you bleed more...no further check-ups, nothing. Just a bunch of money-hungry incompetent doctors! Please don't go to this hospital, do your research first and find a better one! So disappointed to see that human life doesn't matter for this hospital! On top of that, you are just a money bag. They try to charge you an arm and a leg for nonexistent care! Shame on you! P.S.: Dr. LaSota should not even be a doctor, very careless for OB patients, and pregnant women! Stay away from her!

Ronald Annotico, Esq
1 month ago
1

This must be a woefully understaffed ER. It's Monday at noon, 15 people in the ER waiting area and hospital staff is acting like they are so busy. Only one person in a wheelchair had actually been called back to see a doctor in the first hour of waiting. Everyone else is being treated from the waiting room where they take you back for a minute to take blood pressure or blood then send you back out to wait. One guy was wheeled back for a CT scan, then sent back out to waiting area. Maybe the new triage strategy is to make you wait so long you just go home amd hope nothing major is wrong. This is not first world health care, especially with the prices we are paying. It's now been 2 hours and still waiting to even see a nurse, let alone a doctor (the same for every one else who came in) Plan to make a whole day out of it if you come here unless you are bleeding out.

Response from the ownerInvalid relative date format:
We appreciate your review and take all comments seriously as we strive to provide the best care possible. We would like to learn more. Please contact our Patient Relations Department at 440-816-8954.
Tim Andrews
1 month ago
1

I came into the emergency room and the care started out fine. The nurse at the time and the PA were very nice. however about an hour in 3 tests were done with no information on the tests until we were already being discharged. We were also given dirty blankets and when asking the charge nurse she took offense and had an unreasonable attitude. Her excuse for her attitude was that she sent my previous nurse home early and therefore she had to work harder. I don’t see how that is my problem nor should have to deal with that when i’m just seeking care.

Response from the ownerInvalid relative date format:
Thank you for your review. We’re committed to providing quality care and would like to learn more. Please reach out to our Patient Relations Department at 440-816-8954.
Bob Campbell
1 month ago
5

Christine was very pleasant and went out of her way to help me. Great associate. Thank you

Response from the ownerInvalid relative date format:
We appreciate your kind words! Your feedback encourages us to continue striving for the highest standards of care.
Marianne Shepard
1 month ago
4

Hospitalist was wonderful. She got my specialists involved immediately and was receptive to my concerns. Nursing day shift weekdays was excellent. Evening/ night shift was ok. Weekend nurses didn't seem to know how to manage insulin. I didn't feel safe with some of them. They were all nice. Nursing assistants were good. Lab personnel were excellent. Respiratory therapy was excellent. I am a retired RN so I am pretty critical. Emergency room personnel were kind, efficient and knowledgeable.

Response from the ownerInvalid relative date format:
Thank you for your thoughtful review. We appreciate your positive comments and, because we are always working to provide the best possible care, we invite you to contact our Patient Relations Department at 440-816-8954 so we can learn more about your concerns.
Stephanie Thomascik
2 months ago
4

Response from the owner2 months ago
Thank you for your review! Our team is dedicated to providing the best care possible, and we re grateful for your support.
Debbie Gaal
2 months ago
4

I was hospitalized for 7 days in December 2024. The Emergency room took me right in. The doctors and nurses provided excellent care. My room was cleaned everyday. The food was good and there were many options to choose from. I am grateful for the wonderful care I received.

Response from the ownerInvalid relative date format:
We’re grateful for your feedback! It’s our privilege to serve our community with compassionate and quality care.
Jenni Naughton
2 months ago
2

I don't think they know what they are doing. By the grace of God my mother in law survived after they killed her! She was given unbalanced fluids for severe dehydration and they caused her heart to stop. She had a DNR but they ignored it.

Cobweb Carol
2 months ago
2

Southwest general hospital has always been at the top of my list until about 6 months ago. But no one will fix it and no one will give me an answer or send me to someone who might be able to help me. The doctors are very good. the staff is good. the new facility is great. after I had my 🤎 ablation I said I'd like to rent this room if I could and I wasn't joking. due to my income I am eligible for assistance through the federal government at Southwest and other medical centers. For over 10 years and for over 10 years I have received assistance. In addition to what Medicare did not cover and was eligible for the assistance through the federal government by way of Southwest general hospital. Since the end of last year 3rd or 4th quarter all of a sudden anything I sent in come back "over income" over income "denied" over income. It is not correct assessment. I made a couple of phone calls to their customer service department, they couldn't give me any answer other than I'm over income which I'm not and I never was before in all the years that they assisted. I've been to the finance department more than once. To date I receive no valid reason from them. my rating of Southwest general hospital went from 5 plus stars to 2. Those stars are specifically for the doctors and the nurses and the patient assistance in any area. In reading some of your recent reviews I see I'm not the only one that's all of a sudden come up with this situation. If there is someone reading this and they can give me someone that I can talk to to possibly help me and or rectify the situation please let me know. Thank you Carol

Sean Bryant
3 months ago
5

I was admitted for a few days for blood clots. The staff were amazing. Veronica, Melissa , too many names to remember. Thank you all so much for nursing me back to health.

Response from the ownerInvalid relative date format:
Your kind words are greatly appreciated! We’re honored to serve our community with the highest standards of care.
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