Triad Psychiatric & Counseling Center Rehab in Greensboro, NC

Triad Psychiatric & Counseling Center

603 Dolley Madison Rd, Ste #100 Greensboro, NC 27410

About Triad Psychiatric & Counseling Center

Services for substance abuse treatment are provided by Triad Psychiatric and Counseling Center in Greensboro, North Carolina. Their patient centered approach places a strong emphasis on treating co-occurring depression, anxiety and many other mental health conditions to the highest standards possible. They collaborate with you to customize your treatment based on your diagnosis and needs.

They employ addiction counselors and clinical therapists who have board certification. Staff provide treatment for all age groups including children, teenagers, adults and seniors. They treat patients battling depression associated with substance abuse who have not responded to conventional medications. They aim to make the process as painless as possible whether you require medication management or one on one counseling.
They use modalities such as transcranial magnetic stimulation (TMS) and SPRAVATO for this purpose. TMS is a non drug, noninvasive, and non sedative treatment for treatment resistant depression. SPRAVATO is a new treatment that is used in combination with an oral antidepressant drug.

In this clinic, patients take medications on their own while being watched over by their healthcare provider. A friend or relative drives you home after you’ve been under supervision for two hours.

They are covered by major insurance including Medicare and Medicaid. After taking your insurance details and registering you over the phone, they will pair you with a provider they believe will be a good fit. Any additional information such as a copy of your insurance card and any unpaid copays or coinsurance will be gathered at your initial appointment. Eligibility will be checked by their billing staff prior to your initial appointment. If you need specific information it’s best to call your insurance provider because insurance plans vary.

Latest Reviews

Alice Bolenbaugh

4 months ago on Google

Dr. Reddy was absolutely wonderful, he's very easy to communicate and very easy to understand. He also gives very clear instruction and expectations. I highly recommend him. Also, Kara is wonderful to work with as well, she cares, and she is very easy to communicate to as well. She is very professional and thorough.

Doug Staley

4 months ago on Google

The doctors might be okay, but if there's no customer service to answer the phones, then you have crappy service. You need to change your message so that somebody can talk to somebody instead of trying to leave a message and wait 24 hours for a response. Stupid way to do business!!!

Sheresha Russell

6 months ago on Google

They have very good counselors

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.2 / 10

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Location

Accepted Insurance

Triad Psychiatric & Counseling Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Aetna

Ambetter

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

Keshavpal G. Reddy, MD

Addiction Psychiatry

Gerald Plovsky, MD

Adult & Geriatric Psychiatry

Tanvir Iqbal, MD

Child & Adolescent & General Psychiatry

Brittany Mitchell, DNP, PMHNP-BC

Child & Adolescent, General, & Addiction Psychiatry

Lisa Poulos, PMHNP-BC

General Psychiatry

Kara Probst, MSPA, PA-C

General Psychiatry

Contact Information

(336) 632-3505

Website

603 Dolley Madison Rd
Ste #100
Greensboro, NC 27410

Get Help Now - 336-600-2719

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Reviews of Triad Psychiatric & Counseling Center

2.7/5 (100 reviews)

Google Reviews

2.7 (100 reviews)

Kameron Utterback

1 week ago

I absolutely love the providers I work with. Front desk is always friendly with me.

Kristin Farlow

3 weeks ago

I have seen May Coleman for almost a year now and she has been fantastic.

4 months ago

5 months ago

7 months ago

Melissa Mason

It took me 2yrs to find a therapist to help me with my eating disorders. Gwenn Auel found time for me in her full schedule because I needed her experience and expertise. She is very intuitive and compassionate, but holds you accountable. The office runs very smoothly and everyone is friendly and efficient.

Devin Collins

I would give 0 stars if I could. I strongly advise choosing another office. I tried switching over to this one from my previous, and it was the worst mistake I’ve ever made. This practice has unfair policies and truly only cares about your money and not your mental health. The nurses and customer service were nothing but rude and provided no help. They gave no alternatives to my problem and if anything, they just made things worse. I spent months of trying to get in and see a provider, including my first visit being cancelled the day before it was scheduled, because the doctor was not in office. Then, I missed an appointment due to family matters and was charged a large no show fee AND on top of that they told me I am not allowed to come to the practice due to multiple missed appointments. It’s extremely unfair they can cancel on me when their doctors are not available, but I am punished for having family and personal matters on my end. I told the lady about how I’ve been trying to get in to their practice for months now to see a new provider and how this was completely leaving me out to dry, and her response was nothing. Once again, clearly proving all they care for is your money, and not your mental health. I don’t understand how you just tell someone with a mental health issue who has seeking and trying for your help for months, that you can not help them because they missed an appointment. That is a concept and policy that is unethical and immoral in my opinion. Save yourself the time and try a different office!

Aimee Layne

I highly recommend NOT using this practice if you value your mental health. Their policies are ridiculous. I had a doctor that I had an appointment with actually leave for the day while I was in the waiting room. I sat there for 20 minutes before I was informed and I was told someone would call me to reschedule and no one ever did. The appointment reminder texts are sent two days in advance of your appointment instead of the morning of. This makes it much harder to remember if you’ve got a lot going on. The charge for a missed appointment is $130 that you are forced to pay if you would want to make another appointment. They will not waive this fee, even if you’ve never missed an appointment before. They won’t even call or email you back if you’ve asked. All in all, I have finally realized that they do not care about your mental health - only money. Save yourself some grief and go somewhere else. Absolutely terrible.

Lyndsay Fulcher

8 months ago

Absolutely wonderful staff! I see the comments about the front desk staff and I can honestly say I have never had a problem. They are all kind and courteous. They are also very diligent. Brittany Mitchell is a very special provider. She listens and actually cares. When I send her a message she is quick to respond and always has a helpful idea. I would give it ten stars if I could. ❤️

Akhenyah Forde

9 months ago

Made an appointment almost a month ago. I show up and nothing is labeled so of course I can’t find the office. I tried calling multiple times but their phones were turned off??? After 15 minutes of driving around, thinking I went to the wrong place I had to bother another office about their location. I am let in by them, I go in and reception tells me the doctor left and I have to reschedule. I am throughly annoyed because, as a new patient I probably shouldn’t be scheduled during unreachable hours…or just maybe some instructions sent via text/email? But the receptionist was very professional and tried to help. I will try some place else

Natalie Rios

Paul Gourley

My wife having severe episodes shows up to an appointment needing different meds to stop thinking everyone is trying to kill her while Lisa poulos stands in the reception area looking at my wife for 20 minutes and we get told we have to reschedule because the check in didn't go through. Meanwhile my wife has been manic and without sleep for 7 days straight.

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