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VA Puget Sound Health Care System

1660 South Columbian Way Seattle, WA 98108
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4
Top 10 Rehab In Seattle
VA Puget Sound Health Care System WA 98108
4
Top 10 Rehab In Seattle

About VA Puget Sound Health Care System

With a reputation for excellence, innovation and extraordinary care of our Nation’s heroes, VA Puget Sound strives to lead the nation in terms of quality, efficiency and public service through its proven record of innovation and extraordinary care of Veterans.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Facility Overview

Bed icon 136
Number of Available Beds

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Latest Reviews

Richard Lowe
1 month ago on Google
4
I have mostly had positive experiences visiting the Seattle VA hospital. The staff is positive and professional. Wait times can be longer than normal but you have to remember it's the government. The one major complaint I have is with the disabled parking area. As a disabled veteran finding disabled parking can be problematic there. Several times I have seen multiple cars illegally using our disabled parking spots. And even when a violator is reported to the VA police they do nothing to correct the situation and open up a disabled parking spot for a qualified disabled veteran.
HOOAHDUDE
1 month ago on Google
4
HEY! I AM A VETERAN AND I WANT ALL VETERANS AND HOSPITAL STAFF THAT COME HERE AND WORK HERE TO TREAT THE NON-VETS AND OTHER HOSPITAL STAFF JUST LIKE YOU WANT TO BE TREATED! I HAD BETTER NOT HEAR STORIES HOW YOU TREAT THE MAIN CANTEEN COOKS IN A DEGRADING AND DISRESPECTFUL WAY EVER AGAIN! THEY WORK HARD FOR ALL OF US AND I HAD BETTER HEAR BETTER STORIES OF HOW YOU RESPECTFUL AND CARING. DO NOT BE DEMANDING LIKE A SPIILED CHILD! TAKE WHAT IS GIVEN! THE MAN WHO RUNS THE GRILL NEEDS TO BE TREATED BETTER BY ALL OF US AND HE NEEDS TO TO KEEP HIS EMORIONS A BIT INWARD, BUT I THANK HIM AMD ALL THE REST OF OUTLR PATRONS WHO WOR TIRELESSLY TO SERVE US!
Not Needed
1 month ago on Google
1
Two years ago, after about two months of repeatedly trying to get a Comm. Care call back, a dental clinic response, and then a response (4-5 calls) from the supposed 'Advocate' for a dental referral, I finally contacted my US Senator ! Seems to be the only way to get anything done. Then the dental reviewers (committee!) had to review (2+ months) the procedures recommended. Another Senatorial contact 'threat' needed for timely approval ! "Thank you for your service, VA"
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

When your body is properly nourished, healing is much faster. That's why nutrition therapy is an important part of drug rehab in Washington. It helps you learn how to take care of your body so you can heal both mentally and physically from addiction.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy can help a couple navigate their differences. By learning powerful interpersonal skills in therapy, the couple can work together to overcome challenges and change the direction of their relationship.

The advantage of nicotine replacement therapy in Washington is the absence of the many harmful chemicals that are present in cigarette smoke. These products supply the nicotine only, so you don't suffer from extreme withdrawal and can feel more comfortable as you quit smoking.

Amenities

  • spa2 iconYoga Studio
  • wifi iconWifi

Staff & Accreditations

Staff

Thomas Bundt, , PhD, FACHE

Executive Director

Susan Perez, , BA, CISM

Deputy Executive Director

Jesse Markman, , MD, MBA

Chief of Staff

Geraldine L'Heureux, , MBA, MHA, BSN, RN

Associate Director of Patient Care Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 236896

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 103674

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington
License Number: 006400

Contact Information

Building icon

1660 South Columbian Way
Seattle, WA 98108

Rehab in Cities Near Seattle

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Reviews of VA Puget Sound Health Care System

3.79/5 (519 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
283
4
109
3
27
2
15
1
126

Reviews

1
Lying dogs

All they do is smile and lie to your face. I keep trying to get a diagnosis for PTSD. They say they will give me one, but after I pour my heart out and relive the traumatic experience yet again, they tell me I have PTSD but won't give me the diagnosis. Don't trust them at al ... Read More

Martin S.
Reviewed on 10/18/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2

This VA hospital has gone through some nice upgrades to improve and modernize themselves. Unfortunately, they also "modernized" doctors/nurses, I think they are way too young for treating people like us.

Reviewed on 2/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (517 reviews)
Andrew Yu
2 weeks ago
5

I have never had trouble making an appointment through the phone, online, or in person. That goes for mental health, dental, and visits with my primary care. I will forever be greatful for the services provided by all members of this medical center. My health care team always listens to me and I have full faith that they are working towards helping me get the best care that I need.

Just_Bob
3 weeks ago
5

I have been medicating at the Seattle VA since 1999. I have ALWAYS received excelent care. I wold not trade my care here for any other. I will admit that though their eye doctors are the best whoever is suppose to answer that clinics phone and/or call back is not impressive at all. I have never been called back and have had to go in person to get an appointment. Other than that caveat I have no complaints and I have seen many departments and had many procedures, always the best

Richard Lowe
1 month ago
4

I have mostly had positive experiences visiting the Seattle VA hospital. The staff is positive and professional. Wait times can be longer than normal but you have to remember it's the government. The one major complaint I have is with the disabled parking area. As a disabled veteran finding disabled parking can be problematic there. Several times I have seen multiple cars illegally using our disabled parking spots. And even when a violator is reported to the VA police they do nothing to correct the situation and open up a disabled parking spot for a qualified disabled veteran.

HOOAHDUDE
1 month ago
4

HEY! I AM A VETERAN AND I WANT ALL VETERANS AND HOSPITAL STAFF THAT COME HERE AND WORK HERE TO TREAT THE NON-VETS AND OTHER HOSPITAL STAFF JUST LIKE YOU WANT TO BE TREATED! I HAD BETTER NOT HEAR STORIES HOW YOU TREAT THE MAIN CANTEEN COOKS IN A DEGRADING AND DISRESPECTFUL WAY EVER AGAIN! THEY WORK HARD FOR ALL OF US AND I HAD BETTER HEAR BETTER STORIES OF HOW YOU RESPECTFUL AND CARING. DO NOT BE DEMANDING LIKE A SPIILED CHILD! TAKE WHAT IS GIVEN! THE MAN WHO RUNS THE GRILL NEEDS TO BE TREATED BETTER BY ALL OF US AND HE NEEDS TO TO KEEP HIS EMORIONS A BIT INWARD, BUT I THANK HIM AMD ALL THE REST OF OUTLR PATRONS WHO WOR TIRELESSLY TO SERVE US!

Not Needed
1 month ago
1

Two years ago, after about two months of repeatedly trying to get a Comm. Care call back, a dental clinic response, and then a response (4-5 calls) from the supposed 'Advocate' for a dental referral, I finally contacted my US Senator ! Seems to be the only way to get anything done. Then the dental reviewers (committee!) had to review (2+ months) the procedures recommended. Another Senatorial contact 'threat' needed for timely approval ! "Thank you for your service, VA"

Zachary H
1 month ago
1

Five hours… that’s how long I waited. Couldn’t get 5 mins of the doctor’s time. Want to know why? Because I wasn’t a priority enough for them is what they told me. This is why my mental health has depleted so much over the years. I sat there for 5 hours!!! For nothing!!!mentally I fought 25 wars and won all sitting there waiting. The 26th war I lost. I had one the worst mental health episodes in my life when I left. No one will ever care either. Cause that’s the world we live in. I WILL NEVER EVER come back even if my life depended on it. I rather die before wasting another second of my time there. If my friend didn’t calm me down I would have ended my life tonight: I was moments away. Don’t waste people’s time.

Carole Hart
1 month ago
5

My husband received very good care as an outpatient and inpatient . The care in the ER was topnotch Nurses and doctors all very helpful and caring.

devin goodnoe
1 month ago
1

The Dental Office is absolutely terrible and treat Veterans the worst I have seen for a customer facing job. I have tried to schedule multiple times and they have not answered the phone for over 4 months and refuse to call me back or answer messages.

Rebecca
1 month ago
5

Great care. And easy in and out in the ER. The healthcare providers were very respectful and very thorough and answered all of my questions and concerns.

Danny
1 month ago
3

I would like to say that the VA hospital in Seattle takes care of the veterans. In fact when I went there - after being denied medical treatment at the VA in Los Angeles for three months - they got me into Registration and the ER quickly and a social worker gave me handouts with locations and phone numbers of resources to help us old Vietnam vets. But, the problem I had was that after a week the social worker dropped me and the VSO's have not answered their phones or called me back when I left messages and the three specialty clinics that the ER doctor put in consults for me have dropped me and the Patient Advocates have been antagonistic. Now I think back to the interrogation that I got from the woman at the original Registration. She was grilling me with questions about suicide. I knew better than to answer - because if you deny ever having suicidal thoughts they can claim you are lying because it is on your record and if you cop to having suicidal ideation they will lock you in the nut ward. That is scary; you may never get out. She persisted in asking the suicide questions and a doctor came and intervened. He told her to drop it - that I was not here for suicide concerns, but for my STROKE and need for surgery on my neck. Then the woman asked the same questions differently over and over again. Like a cop determined to make you admit to being guilty of something if you invoke your right to remain silent. Finally she stopped the harassment and I was admitted to the ED for evaluation of my stroke symptoms. and I got an appt with Primary care for 3 weeks later. Then they cancelled that appt . After I called them and talked again they gave me an appt for a week later. This was critical, because I have only a temporary week-to-week housing arrangement and had to apply to the community resources for subsidized housing. My experience at the VA in Seattle has been that about 9 out of 10 people I encountered have been genuine, caring individuals but it only takes one person who takes a dislike to you ruin your hospital stay, ruin your life. My skin is rotting and I have pruritis and anxiety disorders from PTSD and I cannot get a diagnosis for kidney disease in order to have the treatments that are available for that because they delayed my access to Primary Care though the VA is required by its own regulations to send veterans to outside doctors if they cannot see you within 20 days.

Hugh
1 month ago
1

For 2 weeks I've tried to contact their community care center for my spouse and only to waste my time being on hold for hours at a time with no call backs, messages have been sent almost a week ago and yet no response. Does anyone work there?

Jesse Fletcher
1 month ago
2

I am severely disappointed in this VA, they don't seem to care for female veterans. Especially in the Community Care department. Do better. My doctor on the other hand has been amazing.

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