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Volunteers of America Fresh Start Recovery Center – Indianapolis

927 North Pennsylvania Street
Indianapolis, IN 46204
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Volunteers of America IN 46204

About Volunteers of America Fresh Start Recovery Center – Indianapolis

They help veterans with employment and housing and provide family services like counseling, transportation, help with daily needs and legal advice. They also help veterans with childcare needs, financial planning and suicide prevention.

Fresh Start also provides help with substance use disorder and mental health treatment. These services are centered around family focused recovery, outpatient treatment and a program for men in the criminal justice system. Their criminal justice reentry program offers case management services, substance abuse counseling, individual and group counseling, skill development, job training and referrals within the community.

One client and veteran said the recovery center helped them with necessities when they were about to be evicted. Another person said the place was a Godsend and gave them their life back.

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Fact checked and written by:
Scott Blair
Edited by:
Kerry Nenn, BSW

Latest Reviews

Bernice
3 weeks ago on Google
1
Worst center I ever been to. Rules change daily. Staff are MOSTLY RUDE.The director and staff don't communicate. I was supposed to have blood drawn 3 wks ago Never happened. First we could have phones then they changed it to after 4pm til 9. When everything is closed. They barely Know of sober living. You get no resources. The food is horrible. They don't accommodate diabetics etc. It takes weeks to get anything done. I stayed over 30 days with no plan or sober living. Vicky has the worst attitude. You can tell she's unhappy and tries to annoy people. Ms.Donna Aunisha Yvonne and the one that just had a baby are great. Aunisha followsvthe rules but she's a good supervisor. Good luck you have to advocate for yourself
Melissa Hamilton
6 months ago on Google
1
My daughter has not even been at the recovery center for 48hrs and she initially waited 3 hours in the lobby just to be admitted, was laughed at and mocked by the techs, and has now been jumped by 4 other patients at this facility. This is a terrible place for people in recovery and I wouldn’t recommend it to my worst enemy. Yesterday I was contacted by the VP who ensured me this is not how she runs this place and less than 24 hours after our conversation my daughter is jumped. So I take what was told to me as a bunch of lies and attempts to pacify a mother who is concerned about a child who WAS committed to recovery but now is just using these things as excuses to get of it. Anyone who has a loved one dealing with recovery knows they do not need any more reasons to not seek treatment or to get out of treatment.
Terry England
1 year ago on Google
1
Not clean
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Rehab Score

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6.6 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.

When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills include cognitive skills, interpersonal skills, and personal skills that help you manage daily living. Cultivating these skills during rehab in Indiana is an important part of recovery. With these skills, you'll be able to navigate challenges and prevent relapse.

Recreational therapy integrates structured activities into a holistic treatment program to help promote your physical and mental health and well being. You might engage in sports, creative arts, or outdoor adventures as a positive outlet for your stress and emotions. This helps you develop new interests and build a supportive network that helps you maintain long term sobriety.

Amenities

  • private-room iconPrivate Rooms

Staff

John R. von Arx III

President & CEO

Kathleen Atkins, CDE

Chief Diversity, Equity & Inclusion & Ministry Officer

Tom Kmetz, CPA

CFO

Jennifer Lee, MNA, SHRM-CP

Chief human Resources Officer

Contact Information

Building icon

927 North Pennsylvania Street
Indianapolis, IN 46204

Explore Other Centers Near Indianapolis

Reviews of Volunteers of America Fresh Start Recovery Center – Indianapolis

3.54/5 (41 reviews)
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Reviews

5

Knowledgeable counselors and attentive receptionists. May this center continue for years to come. The residential addictions treatment for mothers/pregnant women/children literally saved my family

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (40 reviews)
Bernice
3 weeks ago
1

Worst center I ever been to. Rules change daily. Staff are MOSTLY RUDE.The director and staff don't communicate. I was supposed to have blood drawn 3 wks ago Never happened. First we could have phones then they changed it to after 4pm til 9. When everything is closed. They barely Know of sober living. You get no resources. The food is horrible. They don't accommodate diabetics etc. It takes weeks to get anything done. I stayed over 30 days with no plan or sober living. Vicky has the worst attitude. You can tell she's unhappy and tries to annoy people. Ms.Donna Aunisha Yvonne and the one that just had a baby are great. Aunisha followsvthe rules but she's a good supervisor. Good luck you have to advocate for yourself

Lameisha Moore
1 month ago
3

Melissa Hamilton
6 months ago
1

My daughter has not even been at the recovery center for 48hrs and she initially waited 3 hours in the lobby just to be admitted, was laughed at and mocked by the techs, and has now been jumped by 4 other patients at this facility. This is a terrible place for people in recovery and I wouldn’t recommend it to my worst enemy. Yesterday I was contacted by the VP who ensured me this is not how she runs this place and less than 24 hours after our conversation my daughter is jumped. So I take what was told to me as a bunch of lies and attempts to pacify a mother who is concerned about a child who WAS committed to recovery but now is just using these things as excuses to get of it. Anyone who has a loved one dealing with recovery knows they do not need any more reasons to not seek treatment or to get out of treatment.

Terry England
1 year ago
1

Not clean

Overall Experience
Date Submitted
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